Why building inclusive tech takes more than good intentions.
When we run focus groups, we joke that it’s only a matter of seconds before someone mentions Skynet or The Terminator in the context of artificial intelligence. As if we’ll go to sleep one day and wake up the next with robots marching to take over. Few things could be further from the truth. Instead, it’ll be human decisions that we made yesterday, or make today and tomorrow that will shape the future. So let’s make them together, with other people in mind.
Cennydd is writing (and self-publishing) a book on ethics and digital design. It will be released in September.
Technology is never neutral: it has inevitable social, political, and moral impact. The coming era of connected smart technologies, such as AI, autonomous vehicles, and the Internet of Things, demands trust: trust the tech industry has yet to fully earn.
An even-handed assessment of the benefits and dangers of machine learning.
This is a really thoughtful piece by Rich, who’s got conflicted feelings about large language models in the design process. I suspect a lot of people can relate to this.
What I do know is that I find LLMs useful on occasion, but every time I use one I die a little inside.
Three designers I know have been writing about large language models.