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The Elements of Bureaucratic Style

I’m currently reading The Sense of Style by Steven Pinker, and it resonates nicely with this article on the numbing effect of the bureaucratic style exemplified in phrases like “officer-involved shooting.”

Watching the cell phone videos of the assault has, for most people, the immediate effect of provoking outrage and awakening a desire for justice. The purpose of bureaucratic speech is to dull these responses. It suggests your outrage is not worth it, that it’s fine to go back to what you were doing, that it’s best to move along and mind your own business.

Monzo tone of voice

Some good—if overlong—writing advice.

• Focus on what matters to readers
• Be welcoming to everyone
• Swap formal words for normal ones
• When we have to say sorry, say it sincerely
• Watch out for jargon
• Avoid ambiguity: write in the active voice
• Use vivid words & delightful wordplay
• Make references most people would understand
• Avoid empty adjectives & marketing cliches
• Make people feel they’re in on the joke – don’t punch down
• Add a pinch of humour, not a dollop
• Smart asides, not cheap puns and cliches
• Be self-assured, but never arrogant

Do That After This – Terence Eden’s Blog

Good advice for documentation—always document steps in the order that they’ll be taken. Seems obvious, but it really matters at the sentence level.

wrong side of write

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The Elements of Fucking Style

Use strong, definite language in your writing. Make that sentence your bitch.