Itβs not easy to summarise this 13,000-word article by Ed Zitron, nor decide which parts to pull out and highlight. The main gist is that our economy is dominated by managers who lack real understanding of their businesses and customers. Their poor decisions are fueled by decades of neoliberal thinking, which promotes short-term gains over meaningful contributions. The name Zitron gives to these managers is βBusiness Idiotsβ who thrive on alienation and avoid accountability.
Our society is in the thrall of dumb management, and functions as such | Thought Shrapnel by Our society is in the thrall of dumb management, and functions as such | Thought Shrapnel