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It’s not easy to summarise this 13,000-word article by Ed Zitron, nor decide which parts to pull out and highlight. The main gist is that our economy is dominated by managers who lack real understanding of their businesses and customers. Their poor decisions are fueled by decades of neoliberal thinking, which promotes short-term gains over meaningful contributions. The name Zitron gives to these managers is β€œBusiness Idiots” who thrive on alienation and avoid accountability.

Our society is in the thrall of dumb management, and functions as such | Thought Shrapnel by Our society is in the thrall of dumb management, and functions as such | Thought Shrapnel

What if we had growth coaches rather than project managers?


One of the interesting abnormalities associated with moving from the classroom to a project environment has been the ‘project manager’. These people run around making sure that everything is running as expected. The catch though is that they have very little content knowledge, instead they are focused on process.

What I do not get is why structures could not be set to support users in managing projects themselves? In the place of ‘managers’ we could instead have growth coaches who instead of managerial check-in focus on developing agency and capacity?

I am sure that I am missing something. Would love to hear.