Liked https://www.leadingteams.net.au/not-all-trust-is-created-equal/ (leadingteams.net.au)

Understanding which kind of trust is at play—predictive, vulnerability-based, or performance-based—does more than give you insight. It gives you choice. You can be clearer about what kind of trust you’re building, what kind you’re relying on, and where things might be breaking down.

It’s worth asking:

  • Are you relying on predictive trust where performance-based trust is actually needed?
  • Is there space in your team for people to say “I don’t know” or “I need help”?
  • Do your people know what it takes to earn performance-based trust from you?
  • Are there behaviours you’re tolerating—because they’re predictable—but they’re holding the team back?

Not All Trust is Created Equal by Carlos del Cueto and Matthew Vandermeer

Read https://www.uqp.com.au/books/principled

Prominent Australian educator Paul Browning faced this situation when the school he led became embroiled in The Royal Commission into Institutional Responses to Child Sexual Abuse. Principled draws on Browning’s first-hand experience of navigating an organisation through this highly public ethical crisis and outlines the challenges he faced as a leader. Bringing together evidence-based research and over 20 years of management experience, Paul Browning offers timely advice on the 10 key practices that can help executives build and develop skills to become more trustworthy leaders.

Source: Principled by Paul Browning


Paul Browning’s book Principled explores how trust can be destroyed and subsequently regained. It builds on his PhD and early book Compelling Leadership: The Importance of Trust and How to Get It. The aim is to provide practical advice that can be adopted by any leader wishing to become a more trustworthy leader.

There are ten practices associated with building trust discussed in the book:

  1. Listening
  2. Admitting mistakes
  3. Offering trust
  4. Consultative decision-making
  5. Providing affirmation
  6. Visibility
  7. Demeanour
  8. Coaching or Mentoring
  9. Caring
  10. Keeping confidences

Each chapter includes an explanation about what the particular practice, how you know when it is not working, and particular tips to help improve in the particular area.

For example, in the chapter on listening, Browning provides the following strategies for getting better:

  • Minimise distraction
  • Understand body language
  • Make eye contact
  • Look for emotion
  • Listen for the values
  • Take notes
  • Suspend judgment
  • Resist the urge to give advice
  • Reflect back for clarification and affirmation
  • Keep it timely

All throughout, Browning supports his discussions with concrete examples from his own experience as being principal of St. Pauls.

Principled is a useful book to think about and reflect upon practice at any level of leadership, whether it be capital L or small l. It is also one of those books that you can easily come back to focusing as a reference and guide.

A useful introduction can also be found here.

Continue reading “📚 Principled (Paul Browning)”

Read https://stephaniewood.com.au/fake-by-stephanie-wood/

Women the world over are brought up to hope, even expect, to find the man of their dreams and live happily ever after. When Stephanie Wood meets a former architect turned farmer she embarks on an exhilarating romance with him. He seems compassionate, loving, truthful. They talk about the future. She falls in love. She also becomes increasingly beset by anxiety at his frequent cancellations, no-shows and bizarre excuses. She starts to wonder, who is this man?

When she ends the relationship Stephanie reboots her journalism skills and embarks on a romantic investigation. She discovers a story of mind-boggling duplicity and manipulation. She learns that the man she thought she was in love with doesn’t exist. She also finds she is not alone; that the world is full of smart people who have suffered at the hands of liars, cheats, narcissists, fantasists and phonies, people enormously skilled in the art of deception.

In this brilliantly acute and broad-ranging book, Wood, an award-winning writer and journalist, has written a riveting, important account of contemporary love, and the resilience of those who have witnessed its darkest sides.

Source: Fake by Stephanie Wood


I listened to Claudia Karvan’s reading of Stephanie Wood’s Fake after watching the series, featuring David Wenham and Asher Keddie, first. Although the series differed from the book in that it is set in Melbourne, whereas the book is set in Sydney, the story of deception was the same.

It was interesting to compare the way each medium presented the story. For example, there are elements about her relationship with her mother that Wood only shares at the end of the novel, whereas in the TV Series, we are presented with this relationship as soon as Heather Mitchell enters the picture. I also feel that Wood explored more of the why in the book. This involved bringing in various textual quotes, speaking with experts about such things as personality disorders, as well as retelling a number of other similar stories.

All in all, it was an insightful and sad book. Not because Joe got caught out, but that such people exist. Although Wood’s ends thing in an optimistic manner, I cannot help but feel for all those caught up in similar tales.

Marginalia

2. The Other Woman

With a dopamine reward system in such a state – stirred up, as Richard says, in ‘very wonderful and strange ways’ – how could anyone possibly be expected to make sensible decisions? And yet, as Richard and Jacqueline continue their intercontinental explanation of a brain in love, I learn that it’s not just the dopamine reward circuits in my brain’s flighty limbic system that have gone crazy. That calculating frontal lobe has let me down, too.

 

sit on the couch touching. We sit. We touch. We. It is the most wonderful personal pronoun. It is the cruellest personal pronoun.

 

Perel’s thoughts reflect those of American clinical psychologist Sue Johnson. ‘Inevitably we now ask our lovers for the emotional connection and sense of belonging that my grandmother could get from a whole village.

 

To feel whole, we need people in the vicinity who know us as well, sometimes better, than we know ourselves. Without love, we lose the ability to possess a proper identity, within love, there is a constant confirmation of our selves.’ I am not known. I have longed to be known.

4. A Mansion in the Country

Yet there are things my psychologist cannot know: our sessions do not allow time for the sharing of the minutiae of the relationship, the to-and-fro of messages in text and word, the nuances of his language and declarations, the details that build up in increments to form a picture, the expressions on his face.

7. Disordered

You gradually discover that almost nothing about Nigel or his story was real. Every last little thing that bothered you was actually part of a puzzle that you can only now assemble. You’ll learn other things about Nigel as time goes on.

 

One day on @narcissistfreenow there’s a post that gives you a chill. It’s a photograph in which a sleeping man lies curled up in bed with a grotesque creature that looks like something out of The Walking Dead. ‘If you could see people’s energies you wouldn’t sleep with just anyone,’ reads the caption. Then, on another of the Instagram accounts you follow, @Narcissistic_abuse, you read a quote that makes you weep. ‘We eat lies when our heart is hungry.’

8. Who the Hell Are You?

Experts believe that all personality disorders have the same underlying causes: first, a hardwired genetic component; and second, environmental factors – how someone has been shaped through their life experiences, particularly in early childhood when the serious psychological process of ‘attachment’ takes place. ‘Very early on in our lives we need to learn whether or not we can trust others and ourselves enough to feel secure,’ says Grenyer. It is no surprise to learn that the types of environments that can lead to other mental-health issues are also implicated in the development of personality disorders: childhoods in which trauma, chaos and fear are frequent visitors; childhoods in which there might be physical or sexual boundary violations or abuse, or intense bullying, or being witness to domestic violence, or verbal and emotional abuse, or stress because of poverty or absent parents or abandonment in one form or another. Childhoods in which a growing person’s sense of self and trust in others have been continually violated.

9. All the Similar Stories

His was a high-wire act with his wits the only safety net; an exhausting, ad-libbed theatre sports of sorts as he wildly grasped for ideas to keep his fantasies afloat.

 

Maria Konnikova in a New Yorker article, ‘Donald Trump, Con Artist?’, published eight months before the 2016 presidential election. ‘But the profit need not be financial. Often, it isn’t. Underlying almost any con is the desire for power – for control over other people’s lives. That power can take the form of reputation, adulation, or the thrill of knowing oneself to be the orchestrator of others’ fates – of being a sort of mini-god.’
Adulation, that’s what Joe’s ugly appetite craved. And I was complicit, a handmaiden to his ego. I allowed myself to be controlled and manipulated; I subsumed my own character, my own story, my own needs. I let him drain my well to fill his hollow soul.

11. The Getting of Wisdom

What is it with this embedded, maladaptive behaviour; this tendency to sketch fairytales, to place weight in ideas and dreams rather than reason and facts gathered over time; this tendency to take little things, mere specks of dust, and polish them, and invest them with meaning, and mistake them for the future?

 

The lesson: apply Kondo-esque principles to your daydreams – declutter them, discard every last word of flattery. Whatever you do, do not dwell on the flattery he has ladled out until he has dished up multiple deeds to match.

Liked Grades are Dehumanizing; Ungrading is No Simple Solution by Jesse StommelJesse Stommel (Jesse Stommel)

Grades are anathema to the presumption of the humanity of students, support for their basic needs, and engaging them as full participants in their own education. Invigilated exams won’t ensure integrity. Plagiarism detection tech won’t unseat online paper mills. Incessant surveillance won’t help us listen better for the voices of students asking for help. All of our efforts would be better served by three simple words, “I trust you.”

Liked Why remote work has eroded trust among colleagues (bbc.com)

Although trust-building may seem like a soft skill in comparison to more technical or analytical ones, it’s a vital piece of a healthy work culture – and one that’s taken a big hit during the pandemic. Ultimately, our ability to prioritise and develop trust with colleagues will have a direct and immediate impact on the quality of our work – and the long-term outlook of our careers.

Liked This was the year Australia restored trust in its politics – and that really is a miracle (theguardian.com)

When there are shared facts and values, and when governments are seen to be broadly competent and connected to the needs of citizenry, politicians lay the foundations of trust, because citizens are bound together rather than occupying detached alternative realities.

Rather than minimising the importance of moments of clarity like this – rather than pretending that government is about synchronising calendars – Morrison should make nurturing these conditions a project of his prime ministership.

Because the lesson of 2020 is democracies are in a larger fight than the transient scrabbles of partisan conflict that define our election cycles.

The crisis of 2020 will pick the world up and set it down in a different place, just as the global financial crisis did before it.

Liked Wittgenstein’s Revenge (ribbonfarm)

The blockchain of facts may lead humanity to the world’s purest water, but it will not make us thirst.

At best, the blockchain for facts will inspire a great and unfounded hope, followed by a great and inevitable disillusionment (and how many more disillusionments can we endure?).

At worst, it will turn cypherpunk liberators into the Orwellian tyrants they’ve spent their lives fighting against. Seeking truth is great — but mingling truth-seeking with ambitions about consensus is one twitch away from the belief that “forcing my truth upon others is a good thing.”

How precarious!

Watched
Paul Browning talks with Steve Austin about trust, leadership and his book Principled. Really enjoyed the discussion about service and trust:

leadership is about service, it’s about giving of yourself to empower others to be remarkable people, so supporting them to become people that they were designed to be.

Asked about the decision to apologise for absuse that occured at St. Pauls long before his time, Browning explains that:

When you look at leadership through the lens of service you’re actually taking on responsibility for the organization, for the community of people and its history … you have to own that.

Browning is asked about whether truth or trust comes first:

If I genuinely listen to you and walk in your shoes then I actually might end up changing my view of the world … Trust is the key

Watched The Importance of Trust from YouTube

Panellists: Dr Paul Browning Margaret Barr In this ‘Curious Conversation’, Paul and Margaret will first share their background and experiences, and then disc…

I really enjoyed this conversation between Dr Paul Browning and Margaret Barr. Not only did it provide a useful provocation in regards to the question of trust, but it was also a good introduction to Browning’s book. I was also intrigued by the differences and similarities between relational and organisational trust.
RSVPed Interested in Attending The Importance of Trust
Thank you for the tip Andrea. Trust feels as important now as ever. This quote from Browning’s book really stood out to me.

With time we all become more experienced, but a critical event waits for no-one. It is sometimes best to prepare for the worst and then be pleasantly surprised by the reality. Instead of a flash of panic, you will be more controlled if you have a plan to tackle the difficulty.

I started reading Paul Browning’s book Principled, a book that:

Tells the story of trust destroyed and regained and as it does, aims to impart practical advice that can be adopted by any leader wishing to become a more trustworthy leader.

I am left wonder what part space places with this? Although this book is about various strategies, I am left wondering whether some spaces are more conducive towards ‘trust’ than others? This is particularly pertinent as I recently moved desks. Whether it be location, mood, light, I wonder if there is something different with where I now sit and work.

Liked when trust is lost (jarche.com)

Breaking down barriers to knowledge flow should be of prime importance for anyone in a leadership position. Leadership is helping make the network smarter. Networks in which knowledge is more visible and flows faster are able to learn faster and better. The example of this epidemic should hit executives in the gut and get them to seriously reexamine every single control mechanism that stifles the flow of knowledge or fails to foster trust among workers.

Bookmarked constant doubt and outrage (jarche.com)

While consumer social media networks are great for getting a diversity of opinions, they are not safe or trusted spaces. They nourish the Internet of Beefs. We need safe communities to take time for reflection, consideration, and testing out ideas without getting harassed. Professional social networks and communities of practices help us make sense of the world outside the workplace. They also enable each of us to bring to bear much more knowledge and insight that we could do on our own.

Harold Jarche shares his own experience of the Internet of Beefs involving Nassim Nicholas Taleb. Reflecting on this, Jarche discuses the way in which we often respond without context in online environments:

My own experience is that only 0.04% of people who view my Tweets on Twitter click on any link to read the full article.

He suggests that the challenge is in building trusted spaces.

Replied to Education is not broken. Teachers do not need fixing. (the édu flâneuse)

Education is not broken. Teachers do not need fixing. There is outstanding work going on every day in schools around Australia and the world. We should focus on trusting and empowering the teaching profession.

I find the ‘broken’ mantra interesting to reflect upon. Sometimes it feels like such narratives are used as a foundation for some other argument. Personally, I have always been intrigued about Matt Esterman’s discussion of a renaissance. If there is anything ‘broken’ it is equitable funding, but I assume that Mark Latham does not want to talk about that?