From self-service to super-service: a resource mapping framework for co-creating value by shifting the boundary between provider and customer.

Christopher S. Campbell

Christopher S. Campbell Paul P. Maglio Mark M. Davis From self-service to super-service: a resource mapping framework for co-creating value by shifting the boundary between provider and customer. 173-191 2011 9 Inf. Syst. E Bus. Manag. 2 https://doi.org/10.1007/s10257-010-0142-4 db/journals/isem/isem9.html#CampbellMD11

Kenya Freeman Oduor Christopher S. Campbell Deciding when to trust automation in a policy-based city management game: policity. 2 2007 CHIMIT https://doi.org/10.1145/1234772.1234775 conf/chimit/2007 db/conf/chimit/chimit2007.html#OduorC07 Eser Kandogan Christopher S. Campbell Peter Khooshabeh John H. Bailey Paul P. Maglio Policy-based Management of an E-commerce Business Simulation: An Experimental Study. 33-42 2006 ICAC https://doi.org/10.1109/ICAC.2006.1662379 conf/icac/2006 db/conf/icac/icac2006.html#KandoganCKBM06 Stephen Farrell Christopher S. Campbell Suvda Myagmar Relescope: an experiment in accelerating relationships. 1363-1366 2005 conf/chi/2005a CHI Extended Abstracts https://doi.org/10.1145/1056808.1056917 db/conf/chi/chi2005a.html#FarrellCM05 Paul P. Maglio Christopher S. Campbell Eser Kandogan Learning Automation Policies for Pervasive Computing Environments. 193-203 2005 conf/icac/2005 ICAC https://doi.org/10.1109/ICAC.2005.37 https://doi.ieeecomputersociety.org/10.1109/ICAC.2005.37 db/conf/icac/icac2005.html#MaglioCK05 Paul P. Maglio Christopher S. Campbell Eser Kandogan On the Need for Negotiation in Policy-based Interaction with Autonomic Computing Systems. 356-357 2005 conf/icac/2005 ICAC https://doi.org/10.1109/ICAC.2005.44 https://doi.ieeecomputersociety.org/10.1109/ICAC.2005.44 db/conf/icac/icac2005.html#MaglioCK05a Christopher S. Campbell Eser Kandogan Adam November Rob Barrett Paul P. Maglio Policity: An Experimental Evaluation of Policy-Based Administration in a City Simulation. 119-122 2005 conf/policy/2005 POLICY https://doi.org/10.1109/POLICY.2005.22 https://doi.ieeecomputersociety.org/10.1109/POLICY.2005.22 db/conf/policy/policy2005.html#CampbellKNBM05 Christopher S. Campbell Peter Tarasewich Designing visual notification cues for mobile devices. 1199-1202 2004 conf/chi/2004a CHI Extended Abstracts https://doi.org/10.1145/985921.986023 db/conf/chi/chi2004a.html#CampbellT04 Christopher S. Campbell Peter Tarasewich What Can You Say with Only Three Pixels? 1-12 https://doi.org/10.1007/978-3-540-28637-0_1 2004 conf/mhci/2004 Mobile HCI db/conf/mhci/mhci2004.html#CampbellT04

Paul P. Maglio Christopher S. Campbell Attentive agents. 47-51 2003 46 Commun. ACM 3 https://doi.org/10.1145/636772.636797 db/journals/cacm/cacm46.html#MaglioC03

Christopher S. Campbell Paul P. Maglio Supporting notable information in office work. 902-903 2003 conf/chi/2003a CHI Extended Abstracts https://doi.org/10.1145/765891.766061 db/conf/chi/chi2003a.html#CampbellM03 Christopher S. Campbell Paul P. Maglio Alex Cozzi Byron Dom Expertise identification using email communications. 528-531 2003 conf/cikm/2003 CIKM https://doi.org/10.1145/956863.956965 db/conf/cikm/cikm2003.html#CampbellMCD03 Peter Tarasewich Christopher S. Campbell Tian Xia Myra Dideles Evaluation of Visual Notification Cues for Ubiquitous Computing. 349-366 https://doi.org/10.1007/978-3-540-39653-6_27 2003 conf/huc/2003 UbiComp db/conf/huc/ubicomp2003.html#TarasewichCXD03 Christopher S. Campbell Paul P. Maglio Segmentation of Display Space Interferes with Multitasking. 2003 conf/interact/2003 INTERACT db/conf/interact/interact2003.html#CampbellM03 Stephen Farrell Volkert Buchmann Christopher S. Campbell Paul P. Maglio Information programming for personal user interfaces. 190-191 2002 conf/iui/2002 IUI https://doi.org/10.1145/502716.502751 db/conf/iui/iui2002.html#FarrellBCM02

Paul P. Maglio Christopher S. Campbell Rob Barrett Ted Selker An architecture for developing attentive information systems. 103-110 2001 14 Knowl. Based Syst. 1-2 https://doi.org/10.1016/S0950-7051(00)00099-X db/journals/kbs/kbs14.html#MaglioCBS01

Teenie Matlock Christopher S. Campbell Paul P. Maglio Shumin Zhai Barton A. Smith Designing Feedback for an Attentive Office. 721-722 2001 INTERACT conf/interact/2001 db/conf/interact/interact2001.html#MatlockCMZS01 Christopher S. Campbell Paul P. Maglio A robust algorithm for reading detection. 3:1-3:7 2001 PUI https://doi.org/10.1145/971478.971503 conf/pui/2001 db/conf/pui/pui2001.html#CampbellM01 Stephen Farrell Paul P. Maglio Christopher S. Campbell How to Teach a Fish to Swim. 158-164 2001 conf/vl/2001 HCC https://doi.org/10.1109/HCC.2001.995254 https://doi.ieeecomputersociety.org/10.1109/HCC.2001.995254 db/conf/vl/hcc2001.html#FarrellMC01 Paul P. Maglio Christopher S. Campbell Tradeoffs in displaying peripheral information. 241-248 2000 conf/chi/2000 CHI https://doi.org/10.1145/332040.332438 db/conf/chi/chi2000.html#MaglioC00 Paul P. Maglio Teenie Matlock Christopher S. Campbell Shumin Zhai Barton A. Smith Gaze and Speech in Attentive User Interfaces. 1-7 https://doi.org/10.1007/3-540-40063-X_1 2000 conf/icmi/2000 ICMI db/conf/icmi/icmi2000.html#MaglioMCZS00 Paul P. Maglio Rob Barrett Christopher S. Campbell Ted Selker SUITOR: an attentive information system. 169-176 2000 conf/iui/2000 IUI https://doi.org/10.1145/325737.325821 db/conf/iui/iui2000.html#MaglioBCS00

Christopher S. Campbell Paul P. Maglio Facilitating navigation in information spaces: Road-signs on the World Wide Web. 309-327 1999 50 Int. J. Hum. Comput. Stud. 4 https://doi.org/10.1006/ijhc.1998.0246 db/journals/ijmms/ijmms50.html#CampbellM99

Christopher S. Campbell Shumin Zhai Kim M. May Paul P. Maglio What You Feel Must Be What You See: Adding Tactile Feedback to the Trackpoint. 383-390 1999 INTERACT conf/interact/1999 db/conf/interact/interact1999.html#CampbellZMM99 John H. Bailey Rob Barrett Volkert Buchmann Alex Cozzi Mark M. Davis Myra Dideles Byron Dom Stephen Farrell Eser Kandogan Peter Khooshabeh Paul P. Maglio Teenie Matlock Kim M. May Suvda Myagmar Adam November Kenya Freeman Oduor Ted Selker Barton A. Smith Peter Tarasewich Tian Xia Shumin Zhai