Bohdan Ludwiszewski
Marcin Sikorski
Igor Garnik
Bohdan Ludwiszewski
Jan Wyrwinski
Knowledge Management Challenges in Collaborative Design of a Virtual Call Centre.
657-666
2011
KES (2)
https://doi.org/10.1007/978-3-642-23863-5_67
conf/kes/2011-2
db/conf/kes/kes2011-2.html#SikorskiGLW11
Igor Garnik
Marcin Sikorski
Jan Wyrwinski