Chinois, Options végétariennes
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Fourchette de prix par personne CAD 10-CAD 20
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La cuisine chinoise créée par un chef talentueux est merveilleuse à cet endroit. Ce restaurant pourrait vous faire plaisir avec des crevettes frites savoureuses. Les clients n'apprécient pas vraiment prendre des biscuits à S R Kitchen.
Dans ce lieu, vous pouvez commander des plats à emporter. Un personnel souriant attend les clients tout au long de l'année. Si vous voulez profiter d'un service spectaculaire, vous devriez aller à cet endroit. C'est une bonne nouvelle pour les clients que ce restaurant propose un prix bas. La plupart du temps, on trouve ici une atmosphère familiale. Mais S R Kitchen n'est pas hautement apprecié par les utilisateurs de Google qui lui donnent une note en dessous de la moyenne.
Avis d'utilisateurs sur les plats et les services
Voir toutMoins
Avis des visiteurs sur S R Kitchen
/ 188
Service Temporairement Indisponible
Merci de réessayer plus tard.
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ghoul venne
un mois plus tôt sur Google
Great food me and my friends love coming out there. The crew there is friendly and the service is great. Thank you for being awesome. Food: 5 Service: 5 Atmosphere: 5
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Braden
2 mois plus tôt sur Google
Pretty not bad usually. Good price. Shang hi noodle is good. Food: 4 Service: 4
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Charean Sylvester
2 années plus tôt sur Google
I VERY rarely make a public complaint but I had to share how absolutely horrific customer service with S R Kitchen on Rochdale was. We were pretty regular customers and ordered a meal this evening, when my food arrived it was cold, soggy, and the chicken tasted freezer burnt. We called and explained and ask for either an exchange for fresh cooked food or a refund for the meal (and give them the meal back) given this is a rare occurrence. Instead the cook, who also said he was the manager and part owner when I asked to speak to them - gave excuse as to why the food was freezer burnt, mushy and cold. I offered to come pick it up fresh as one excuse was the “20 minute drive” which google maps says I live closer than that. However, he maintained that their food was always a final sale NO possible substitutions or refunds EVEN if there was something wrong with the food. He said “this rarely happens” to which, I responded that we have ordered there for years and also never complained about an issue before - so considering this was our first call with an issue it would be good customer service practice to assist in these situations. He maintained that he DID NOT charge us for their service instead all they charge is for “supplies and labour”. I let him know this was terrible customer service and I would be leaving a public review to which he THREATENED to sue me via his lawyer if I did so. **** Adding this to respond to the comment that SR replied with - Dude, are you for real? All of what you’re saying is completely untrue and you have done nothing but talk down to your other reviewers. Also, no one said anything about Black Friday? Nor did I say I spent all my money on Black Friday? I said, “this time of year with Christmas expenses, given some people are short on funds - if they are placing an order with a business it should be for their money’s worth”. No where at any point did I specify my finances. You’re saying I couldn’t afford to pay for the food that I did in fact PAY for but the entire complaint was that I had PAID for food that was extremely terrible. Further to that, you’re saying I call places to get free food and refunds? This comment alone is just wild. I offered to bring the food back to your restaurant I.E not free food if I’m returning said food to you, (also not free food when it ended up in the garbage). The entire post you made makes no logical sense. You’re a business owner and how you’ve continued to respond to reviews by customers that weren’t happy with service has been completely unprofessional from what I have seen and read. Also, if I “spent all my money” from “Black Friday shopping” man, I wouldn’t have ordered Dewdney Gardens right after to replace this awful meal - which I would HIGHLY recommend over S R Kitchen. **** Editing again as S R conveniently took out everything they said, that was pointed out in the above paragraph to be illogical which speaks volumes and shows this business’s dishonesty and lack of care for customer concerns. Given you say you were only serving us at that time and the quality was so lacking in speaks to your flailing business and it must be why you feel the need to rip off customers. Man you are something else dude. Service: Delivery Price per person: $10–20
S
Response from the owner
2 années plus tôt
Charean,I would like you to know that we have ZERO tolerance to verbal abuse policy. The moment you start swearing, insulting and yelling at our manager, you are permanently banned from the restaurant. Therefore, there is no servicewill be provided to you including taking orders, exchange or credit.Regarding your comment, your food was 100% freshly made to your order and delivered to you promptly. If you ordered during supper rush, your order may take longer, but your order around 9pm, the whole restaurant was serving you and only you. You were just anger that you couldn’t take advantage of us. Anyway, we won’t further discuss about your lies. We wanted the public to know one more thing, you said "who has money after Black Friday, whenever I complaint at other places, I always get free food or money back". I understand you spent most of your money on Black Friday, but we will not encourage your kind of behaviour at our restaurant. Have a good day! BTW, at least use some manners when you are obviously trying to take advantage of people.
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Chinois, Options végétariennes
€€€€
Fourchette de prix par personne CAD 10-CAD 20
© OpenStreetMaps
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6843 Rochdale Blvd, Regina, Saskatchewan, Canada
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