Apple Retailは、Appleが提供する最高の製品やサービスが集結する場所です。私たちは専門的スキルを発揮しながら、お客様が大好きなことを追求できるようサポートし、Appleならではのエクスペリエンスを提供します。Appleでは、インクルージョンは全員が果たすべき共通の責任であると考えているため、誰もが帰属意識を持ち、最高の仕事をしたいという意欲が得られるカルチャーを協力して育みます。
テクニカルスペシャリストは、技術的なサポートと熟練したトラブルシューティングをすべてのお客様に提供すると同時に、Appleの製品やサービスに対するワクワク感を生み出します。また、卓越したサービスを提供し、お客様がAppleの製品を最大限に活用できるようにします。
修理オプションとAppleの製品やサービスについてもお客様に説明します。
Apple Retailは、Appleが提供する最高の製品やサービスが集結する場所です。私たちは専門的スキルを発揮しながら、お客様が大好きなことを追求できるようサポートし、Appleならではのエクスペリエンスを提供します。Appleでは、インクルージョンは全員が果たすべき共通の責任であると考えているため、誰もが帰属意識を持ち、最高の仕事をしたいという意欲が得られるカルチャーを協力して育みます。
オペレーションエキスパートは、オペレーション、インベントリーの正確性、プリザベーションに関する業務において卓越した成果を生み、セールスの促進とカスタマーエクスペリエンスの向上に努めます。オペレーション業務に対する深い理解があり、オペレーションに関するタスクをRetailインベントリープロセスに従って正確に実施ができるよう、オペレーションチームのメンタリングを行います。
Apple Retailは、Appleが提供する最高の製品やサービスが集結する場所です。私たちは専門的スキルを発揮しながら、お客様が大好きなことを追求できるようサポートし、Appleならではのエクスペリエンスを提供します。Appleでは、インクルージョンは全員が果たすべき共通の責任であると考えているため、誰もが帰属意識を持ち、最高の仕事をしたいという意欲が得られるカルチャーを協力して育みます。
スペシャリストは、ブランドロイヤルティを構築し、Appleの製品やサービスのオーナーを創出します。そして、ほかに類を見ないカスタマーサービスを販売、提供することに力を尽くします。スペシャリストには好奇心が必要です。お客様のニーズを知るために質問し、お客様の人生を豊かにする製品やサービスを提案します。
この職種では、フルタイム、パートタイム、期間限定のパートタイムなど多様な働き方が可能です。
Imagine what you could do here!
The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to ...
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish.
Imagine what you could do here. New ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Apple is a place where extraordinary people to do their best work. Our community has every kind of individual: artists and designers, engineers and scientists, problem solvers and doers. Together we build things and experiences people once couldn’t have imagined — and now can’t imagine living without. So if you’re excited by the idea of making a real impact, a caree...
The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. Join Apple, and help us leave the world better than we found it.
This position is for the Manager of Channel Sales Programs (CSP), respons...
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better t...
As Steve Jobs said in 1997 when introducing the Apple Store Online: “We make amazing products. We should have an amazing purchasing experience.” Twenty-five years on, the Apple Store Online is one of the world’s biggest and most successful e-commerce sites. Our global mission is to bring a seamless, high-quality, digital retail experience to all of our customers. In Retail Customer Care, our team is able to bring this experience to life. Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in.
The Learning and Quality team is lookin...
Join Apple's dynamic and innovative AIML organization as an exceptional EPM, where your passion for infrastructure technologies and Apple products will be at the forefront of making a real impact. Collaborate closely with our global engineering teams, SRE, Release Engineering to enhance the reliability and stability of our infrastructure, supporting hundreds of millions of customers worldwide. As a driving force behind process improvements and tool development, you'll be instrumental in delivering Siri, Search, Apple Intelligence, and other on-device experiences. Be part of a team that ship...
The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.
The CoreOS Software Build & Integration team is working to take the integration, build, and test process of the low-level components of iOS, macOS, watchOS, tvOS, and visionOS to the next level — think kernel and low-level libraries. We don’t have all of the answers on how to do that ye...
The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Imagine what you could do here!
Apple Japan Channel Sales has been investing and driving businesses in the various market segments including Telco, Consumer, Enterprise and Education spaces through channel partners. Our goal is to deliver the best customer experience and improve the owne...
Japan Assisted Sales Senior Manager is responsible for the leadership, development & commercial success of the Retail Customer Care (RCC) teams within the Japan region. Partnering with key Retail partners and extended Apple partners, you will lead our teams and design strategies to deliver outstanding customer experience!
Our Sales Specialists interact directly with our customers in a pre-sales environment, understanding their needs to build thoughtful solutions. Apple customers connect with RCC through various inbound channels; including Phone, Chat and then after the product has been del...
The people here at Apple don’t just build products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
The Apple Support Vendor Management is responsible for managing a portfolio of vendor partners, delivering voice, email and chat support to customers. The role will focus on partners located across Japan, ensuring the highes...
As part of the Information Systems & Technology (IS&T) organization, you’ll join the teams that produce key business and technical infrastructure for our employees and customers. Our technology processes every transaction on Apple.com, delivers network bandwidth for our global services, and provides every Apple employee with the tools and platforms to do their life’s best work.
From Apple ID authentication to infrastructure in our stores that power products like the Vision Pro, IS&T manages the massive systems and services that our employees and customers rely on. We power Apple.
At Apple, we believe that hard work, a fun environment, creativity and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a big impact with our customers. Building this environment starts with you!
Inclusion is a shared responsibility and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard and inspired to do their best work.
Apple's Strategic Data Solutions (SDS) is seeking a Fraud Investigation Superv...
Imagine what you could do here. At Apple, creative ideas have a way of becoming wonderful products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.
The people here at Apple do not just create products — they create the kind of wonder that is revolutionized entire industries. Itʼs the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world bette...
Marcom is the creatively-led global team that oversees Apple’s consumer facing marketing! We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences.
We are seeking a Partner Marcom Manager with in-depth local marketing communications experience for Japan!
Partner Communications team lead the marketing...