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SIP trunk providers are communication service providers that utilize the Session Initiation Protocol (SIP) to provide voice and multimedia sessions over the Internet. They can be used to interconnect an organization’s VoIP infrastructure with the public switched telephone network, allowing businesses to make use of their existing VoIP systems while also taking advantage of external telephony services. SIP trunking is seen as a cost-effective way of providing reliable voice and data services for businesses.

Cloud PBX providers, also known as hosted PBX providers, deliver internet-based phone systems that enable businesses to manage communication without the need for traditional on-premise hardware. They offer features like call routing, voicemail, conferencing, and auto-attendants, all accessible via a cloud platform. These services are scalable, allowing companies to adjust the number of users or features as their needs grow. Cloud PBX providers often integrate with other business tools, such as CRMs and collaboration platforms, enhancing efficiency and productivity. By eliminating the maintenance and costs of physical PBX systems, they provide a flexible, cost-effective solution for modern business communication.