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About

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation—resulting in a more personalized customer experience. Discover which marketing campaigns are generating leads and conversions, and use that data to automate call flows and power your contact center. Unify communications across your entire organization with our phone, text, online form, and live chat tools. More than 100,000 users around the globe trust CallTrackingMetrics to manage communications for their marketing, sales, and service teams. Call tracking features include reliable dynamic number insertion (DNI) for session-level attribution, local, toll-free, and vanity tracking numbers, and omnichannel attribution across calls, texts, form fills, and chats. Key contact center features include a browser-based softphone, smart routing options, SMS campaigns, automated call scoring, and smart dialer functionality.

About

HyrosAI print tracking is proven to increase AD ROI in over 2,500 businesses. Hyros verifiably tracks key metrics like leads, calls, sales and returning customers much better than ad platforms. This means better more profitable decisions when ad buying. The most accurate form of ad tracking online. Providing up to 50% more ad attribution than just ad platform tracking alone. The "feeding" of print tracking data to ad platform AIs such as Facebook and Google to improve ad targeting accuracy. Hyros has created the Profitwell/Baremetrics of ad reporting. Drag and drop, then customize your dream ad reporting dashboard showing any stats & comparisons you can imagine. Then use this dashboard to instantly get access to your crucial stats and deliver reports to your clients in 1 click. See the deep metrics that impact your advertising bottom line alongside with your ad data. Metrics like leads, funnel metrics, calls, call closes, upscale/downscale interaction, and refunds.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid-market B2B and B2C brands, plus agencies, consultancies, and performance marketers (lead resellers) serving industries relying on critical communication channels such as addiction treatment, law, healthcare, home services, multi-location franchises and enterprise-level call centers.

Audience

Businesses searching for an AI solution to track ads, monitor customers, and increase sales

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$79 per month
Free Version
Free Trial

Pricing

$99 per month
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.4 / 5
support 4.8 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CallTrackingMetrics
Founded: 2012
United States
www.calltrackingmetrics.com

Company Information

Hyros
United States
hyros.com

Alternatives

Alternatives

Prodigal

Prodigal

Prodigal Technologies

Categories

Categories

Marketing Attribution Features

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence Features

Account Health Alerts
AI Insights
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Softphone Features

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Speech Analytics Features

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Integrations

Axis LMS
Facebook
Google Ads
HubSpot CRM
HubSpot Customer Platform
Nekton.ai
Snapchat
Stripe
BigCommerce
Bïrch
CA Flowdock
CAKE
Microsoft Advertising
Mixpanel
PayPal
Rank Ranger
TikTok
WooCommerce
WordPress
Zendesk

Integrations

Axis LMS
Facebook
Google Ads
HubSpot CRM
HubSpot Customer Platform
Nekton.ai
Snapchat
Stripe
BigCommerce
Bïrch
CA Flowdock
CAKE
Microsoft Advertising
Mixpanel
PayPal
Rank Ranger
TikTok
WooCommerce
WordPress
Zendesk
Claim Hyros and update features and information
Claim Hyros and update features and information