fcasefraud.com
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TMACThe Modular Analytics Company
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Related Products
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About
Too often, financial institutions face the challenge of siloed anti-fraud systems and operations with little-to-no cross-functional or departmental communication.
For fraud prevention to be effective in delivering the perfect balance between fraud prevention and customer experience, the enterprise must be connected and working in harmony via one final orchestration layer that connects and manages your point systems, such as anti-fraud.
fcase is the method of connecting fraud tools and related systems via one single, closing the gaps between anti-fraud, cyber, customer services and beyond. The combined central fraud layer streamlines fraud operations, powers fraud automation, manages the customer journey and improves fraud prevention effectiveness.
fcase includes:
- Journey-time orchestration
- OmniChannel Case Management
- Threat-centric cases
- Centralised reporting
To learn more or would like to see how we benefit fraud operations, please reach out at fraud.com
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About
The Modular Analytics Company presents our customer journey orchestration software: empower your agents with intelligent conversational guidance.
Our most used features:
Next Best Action: Recommend the best product or service to every customer, at the right time.
Intelligent Conversational Guidance: Guide your agents to the best outcome on every contact.
Behavioural Science: Data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the desired outcome.
Simple no-code Interface: Delivered through a powerful point-and-click no-code interface, reducing the need for specialist resources.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Banking, insurance, and financial services seeking a solution to manage fraud operations (i.e. Collective Response)
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Audience
Sales teams and businesses searching for a virtual assistant to automate and optimize their sales operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company Informationfraud.com
Founded: 2022
United Kingdom
www.fraud.com/products/fcase-fraud-orchestration
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Company InformationThe Modular Analytics Company
Founded: 2018
United Kingdom
www.tmac.ai/solutions/customer-journey-orchestration
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Categories |
Categories |
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Fraud Detection Features
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For eCommerce
For Insurance Industry
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval
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Integrations
Amazon EC2
Amazon Web Services (AWS)
Udentify
aiReflex
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