ISL Light Remote Desktop vs. MSP360 Connect vs. RISE Remote Support Comparison Chart

ISL Light is an easy-to-use remote desktop software for security-conscious users. It comes at a great price-performance. ISL Light is a powerful tool that helps IT staff and support technicians solve problems remotely, either through unattended access, remote support or even though screen-sharing on mobile devices. It works cross-platform and offers 256-bit encrypted sessions with all standard remote access features plus some important extras: single-sign-on (SSO), session recording, live chat, videocall, multi-monitor support, file transfer, reporting and many more. Users can choose between cloud or on-premise service. ISL Online license does not limit the number of users, workstations and clients you support. It's a reliable and highly secure software used in all industry sectors including banks, hospitals, governmental institutions and insurances.

From the occurrence of the problem to the storage of the jointly developed solution in the knowledge database - with RISE Remote Support you can map your entire support process on one platform. Structured, clear and understandable for everyone involved at all times. Regardless of whether you use desktop PCs, laptops, smartphones or smart glasses - RISE Remote Support runs on all your end devices. Whether videos, photos, PDFs, 3D objects or other files, whether created in the field or uploaded from other systems, share exactly the documents with your employees or customers that you need to solve the problem. Voice messages have become an important part of today's communication. They sometimes replace tiresome typing, serve as a local ear and are an important part of problem identification and solution. A picture says more than 1000 words - a edited picture even more. With our image editor you can refine your photos quickly and easily.