RemoteSparkKognitiv Spark
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Related Products
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About
RemoteSpark allows remote workers to establish a low-bandwidth, secure video and audio call with subject matter experts when they need help solving a complex problem. The expert, who can be located anywhere in the world, can then see what the remote worker sees and use holographic assets to support the task, all the while keeping the user heads-up and hands-free. RemoteSpark boasts the lowest internet-bandwidth requirements of any augmented reality communications platform on the market. Ideal for remote locations, a minimum of only 256kbps is required to operate voice & video calls, including 3D holograms, and IoT integrations. Reliable calls can be run while connected to a mobile hotspot. Built to meet and beat the highest security standards, all communications and assets are fully encrypted, end-to-end, in transit and at rest. To meet a wide range of data governance requirements, on-premise cloud computing options are available and can operate fully air-gapped.
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About
Built for operational efficiency. Designed for team collaboration. Viewabo makes technical support easier and faster by making a phone camera become your eyes. Connect to customers simply via an SMS link. Customers click on the link to share their smartphone camera so you can solve their issues as if you were there. Why tell customers how to fix their issues when you can show them instead? Annotate on-screen during live video sessions to show them what to do. Freeze-frame the customer’s video at any time to get a clearer view and see more details, making it easier to collaborate toward a resolution. Save time by sharing how you support. Just a click away to share recordings to collaborate with other teams to reach your goals more efficiently. Viewabo remote visual support transforms frustrating customer experiences into easier diagnosis and faster resolutions with visual cues, making everyone’s lives easier than with traditional support methods.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies in need of an industrial augmented reality tool for their remote support operations
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Audience
Support teams interested in a solution to make technical support easier and faster
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$20 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKognitiv Spark
Founded: 2016
Canada
www.kognitivspark.com/remotespark/
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Company InformationViewabo
Founded: 2014
United States
www.viewabo.com
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Categories |
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Integrations
Freshdesk
Zendesk
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