Audience
Companies of all sizes in every industry
About Answerbase
Launch your own Q&A platform in minutes with Answerbase. Answerbase is a powerful Q&A knowledge sharing platform online communities, customer support, and ecommerce. With Answerbase, businesses can allow their users to ask questions, receive answers, and discover relevant content to get the information they need about certain products and services. The system supports a wide range of tools includeing, Q&A widgets and widget builders, content moderation and management tools, categorization and tagging, insights and analytics, and more.
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Pricing
Starting Price:
$19.00/month
Pricing Details:
Basic - $15 per month
Professional - $39 per month
Business - $199 per month
Enterprise - price on request
Professional - $39 per month
Business - $199 per month
Enterprise - price on request
Free Trial:
Free Trial available.
Integrations
Company Information
Lumin Creative
Founded: 2007
Spain
www.answerbase.com
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Phone Support
Answerbase Frequently Asked Questions
Answerbase Product Features
Community
Content Management
Content Moderation
Discussions / Forums
Group Management
Member Directory
Membership Management
Social Media Management
Website Management
Event Management
Ideation / Crowdsourcing
White Label
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Content Marketing
Categorization / Grouping
SEO Management
Audience Targeting
Brand Management
Campaign Management
Conversion Tracking
Distribution Management
Editorial Calendar
Multi-Channel Publishing
Publish Scheduling
Social Media Management
Video Management
Customer Engagement
Analytics
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Video Content
Churn Management
Live Chat
Customer Service
Alerts / Escalation
Knowledge Base
Queue Management
Self Service Portal
Appointment Management
Call Center Management
Email Management
Live Chat
Performance Metrics
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Knowledge Management
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)
eCommerce
CRM
Catalog Management
Channel Management
Data Security
Kitting
Mobile Access
Multi-Store Management
Order Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Customer Accounts
Email Marketing
Inventory Management
Loyalty Program
Product Configurator
Promotions Management