BigHand Impact Analytics
BigHand Impact Analytics, formerly known as Digitory Legal, helps firms uncover the right value metrics and provides a data-driven solution to demonstrate the benefits of firms' legal services through award-winning, AI-enabled timecard analysis. This is done across firms' billing information, diversity, equity, and inclusion data, and lawyer resourcing. The solution allows firms to identify opportunities for career-advancing work, supports DEI initiatives, and focuses on areas where time recording needs to be improved, ultimately creating a smoother billing and collection process, with better data insights. Impact Analytics technology tags legal work consistently within a certain code set so that the data provides reliable insight for pricing, project management, and DEI reporting. Provides a deeper understanding of activity level unit costs that enables customers to evaluate the efficiency, transparency and profitability of their legal billing and DEI initiatives.
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BigHand Workflow Management
BigHand Workflow Management is a task delegation solution that allows work to be automatically routed to the right support staff at the right cost to the law firm, and monitored through to completion. Output reports can be used by management for visibility of key metrics like work type, volume, capacity, and utilization for informed resourcing and productivity decision-making. Comprehensive forms to suit every type of support task your law firm requires. Single or multi-step workflows to automatically route tasks to the most cost-effective resource. Record high-quality voice notes, add comments, or attach files and send for transcription. A live feed of all support tasks, sort and filter by work type, assigned user, priority, due date, author, matter, and more. Automatic time recording for every task completed by any support team member. Real-time and historical data on backlogs, throughput, service levels, and support team effectiveness.
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BigHand Matter Pricing
BigHand Matter Pricing is an AI-enabled matter budgeting, pricing and tracking tool designed for law firms to manage their matters financially. The PMS-integrated solution supports pricing teams and lawyers to achieve better financial outcomes through data-driven budgets and costs, better resource plans, lower write-offs, and clear client reporting. Increase profits through better financial management of matters. Achieve better financial outcomes for increased profitability and client value through data-driven budgets and costs, better resource plans, lower write-offs, and clear client reporting. Gain a data-driven understanding of matter profitability. Create simple or complex budgets to meet client demand and calculate key KPIs in real-time. Use historical data for informed decisions and select different resources and fee arrangements to predict the most profitable price. Increase firm profits, remove wasted time from manual reporting, and make smarter financial decisions.
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Iridium BI
We built Iridium BI because we can clearly see that law firms deserve better BI than they are currently getting: better cubes, better dashboards, better value, and better service. Iridium BI provides law firms with their choice of high performance cubes and dashboards. All content can be customized based on the firm’s business requirements. Our dashboards are built on the powerful concept that there should be a goal for every value that is displayed. For every component of Iridium BI, we have thrown out the traditional architectures and approaches and built revolutionary new components that provide phenomenal performance and capabilities. The Iridium BI GL module provides a complete BI solution for analysis and reporting on general ledger and AP sub-ledger data, including drill-through to the journal entries. Role-based dashboards summarizing firm performance and financial position.
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