Audience

Professionals seeking a solution to remote support a PC anywhere

About DualDesk

DualDesk is powerful, easy-to-use remote support software that is a one-time purchase and lets your technical support staff remote assist a PC anywhere on the internet through firewalls in seconds with no configuration. Work smarter, save time and money by providing full remote support help desk services to multiple clients simultaneously. Transfer files, chat, re-boot & auto-reconnect and control a remote system in real-time without pre-installing software on the remote computer even in "Safe Mode". DualDesk is a mature, industry-proven remote support software (since 2001) that is fully Windows 7, Vista, 2008, 2003, XP, and 2000 compatible in service mode, safe mode and application mode. Unlike an entry-level remote support system, DualDesk remote support software does not require multiple ports to be opened for multiple technicians and can support unlimited technician seats from a single support file. Multiple customers can connect to one remote support technician.

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Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

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features 0.0 / 5
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Company Information

Advantig
www.dualdesk.com/index.html

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Product Details

Platforms Supported
Cloud
Windows
Training
Documentation
In Person
Support
Phone Support
Online

DualDesk Frequently Asked Questions

Q: What kinds of users and organization types does DualDesk work with?
Q: What languages does DualDesk support in their product?
Q: What kind of support options does DualDesk offer?
Q: What type of training does DualDesk provide?
Q: Does DualDesk offer a free trial?

DualDesk Product Features

Remote Support

Live Chat
Diagnostic Tools
File Transfer
Remote Control
Session Recording
Session Transfer
Screen Sharing
Surveys & Feedback
Real-time Chat