Audience

Companies and businesses searching for a solution to create, manage and scale engaging chatbots

About EBM

Empowering enterprise teams to create, manage and scale engaging chatbots and embrace Conversational AI. Use chatbots to help guide the customer journey and drive sales. Rentokil Initial boosted their customer's experience and sales with Bessie, a 24/7 chatbot capable of handling queries, quotes, and customer service requests. EBM gives you the tools and operating model required to effectively manage, monitor, scale and continuously improve your chatbot programs to get the best business results. Empower teams to collaborate on creating and improving chatbots. Pinpoint and track high-impact content areas to drive business objectives and user satisfaction. Supervised learning of misunderstood responses. Omni-channel: Your chatbots can go wherever your customers are. Our API-first approach enables seamless integrations with your back-end platforms to control your end-to-end customer chatbot journey.

Integrations

API:
Yes, EBM offers API access

Ratings/Reviews

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Company Information

EBM
United States
enterprisebotmanager.com

Videos and Screen Captures

EBM Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Videos
Support
24/7 Live Support
Online

EBM Frequently Asked Questions

Q: What kinds of users and organization types does EBM work with?
Q: What languages does EBM support in their product?
Q: What kind of support options does EBM offer?
Q: What other applications or services does EBM integrate with?
Q: Does EBM have an API?
Q: What type of training does EBM provide?

EBM Product Features

Chatbot

Prediction
Machine Learning
Natural Language Processing
Context and Coherence
Payment Integration
Call to Action
Inline Media / Videos
Social Media Integration
Sentiment Analysis
Reporting / Analytics
Human Takeover
Ready-made Templates

Conversational AI

Virtual Assistant
Intent Recognition
On-Screen Chats
Code-free Development
Speech Recognition
For Developers
Omni-Channel
Multi-Languages
Speech Synthesis
Sentiment Analysis
Contextual Guidance
Pre-configured Bot
Reusable Components