Audience
EasyDesk is designed for small to mid-sized businesses and growing support teams that need a simple, centralized help desk to manage customer inquiries and internal support.
About EasyDesk
EasyDesk is a modern ticketing and customer support solution designed to help teams respond to customer requests faster and more efficiently. It centralizes customer messages from email, chat, and social channels into a single dashboard for easy management. EasyDesk offers advanced ticket organization using filters, tags, and automation to streamline workflows and assignments. Built-in SLA tracking helps teams prioritize urgent issues and maintain service quality. Canned responses and knowledge base articles reduce repetitive work and speed up resolution times. The platform is quick to set up, easy to use, and supported by 24/7 customer assistance on all plans. Overall, EasyDesk enables businesses to scale their support operations while improving customer satisfaction.
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Pricing
Starting Price:
$29/month
Free Trial:
Free Trial available.
Integrations
Company Information
EasyDesk AS
Founded: 2023
Norway
easydesk.app/
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
In Person
Videos
Support
24/7 Live Support
EasyDesk Frequently Asked Questions
EasyDesk Product Features
Customer Service
Alerts / Escalation
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Workflow Management
Appointment Management
Call Center Management
Virtual Assistant
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Interaction Tracking
Knowledge Base
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Asset Management
Incident Management
Known Issue Management
Network Monitoring
