• Roland D.
    Author and Book Coach
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "MailerLite has been good for me and my fellow authors"

    Posted 2022-02-18

    Pros: Easy to use.
    Lots of great features, even at the free level.
    All the features that authors need to sell their books.
    Automations are very powerful.
    Landing pages and sign up forms look great!

    Cons: Some advanced features, like clicking a link to be added to an interest group, require several steps when setting things up.
    The automations are great, but could be organized better.

    Overall: I've tried 3-4 other systems, and MailerLite is the best value for most small businesses. Very flexible and powerful!

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    This is super amazing Roland! We're super curious to hear more about your experience with other systems and our other features. If you'd care to have a chat, just send us a little mail to community@mailerlite.com - Lay
  • A MailerLite User
    Author
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Solid and dependable"

    Posted 2022-02-18

    Pros: MailerLite has some very good features, such as its autoresponders, drag and drop designer, and surveys.

    Cons: N/A.

    Overall: I've been using MailerLite for over a year to send weekly emails. It's become a crucial part of my business, allowing me to create and send attractive newsletters.

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    Love to hear it! We're always a big fan of our authors.
  • Kate E.
    Business Owner
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Cannot Say Enough!"

    Posted 2022-02-18

    Pros: I find it super ease to use and what has stood out to me most if that support is extremely responsive and helpful. I switched from Mailchimp and am so happy I did.

    Cons: I honestly can't really think of any! No complaints!

    Overall: Overall MailerLite is fantastic. It makes me look forward to crafting emails and seeing the results.

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    t's a joy to hear that using MailerLite makes you look forward to creating emails. Thanks for sharing your experience, Kate.
  • Robert R.
    GM
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Perfection exists!"

    Posted 2022-02-18

    Pros: Everything was great. Time response. Expertise... All the recommendations to the MailerLite team and the solution itself!

    Cons: Nothing. Everything was as it has to be.

    Overall: Perfect!

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    Thanks a bunch for your review, Robert! Glad to have you as part of our community. - Lay
  • Monica T.
    Owner
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "So User-freindly!"

    Posted 2022-02-18

    Pros: For somebody who had no idea of what I was doing when designing a newsletter and managing subscribers, MailerLite made it so easy.

    Cons: I can't think of a thing, except for perhaps giving us a few more options on embedding video. I sometimes struggle with that - but it may well be a Facebook/Instagram issue.

    Overall: And, when I get stuck, the concise video tutorials get me to the answer quickly.

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    That's amazing, Monica! We also have our MailerLite Academy, where you can get yourself a certificate with all the knowledge you've gained in the last years - give it a try if you haven't done so already. https://academy.mailerlite.com/
  • Nerina D.
    Selfemployed
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Iam happy and succesfull with MailerLite"

    Edited 2022-02-18

    Pros: MailerLite is very transparent and easy and very kind for user. It has nothing too much and nothing too less. It works without any complications. Very kind team sharing answers to my questions at the very first beginning and they are responsive. It is easy to follow new subscribers and their clicks, much better than in Mailchimp. They don't have a list of emails and number of sent campaigns to each and numbers of opens and clicks. That really helps a lot in building a responsive and big e-mail list. It is easy to change from one list to another when needed, great. Deleted or unsubscribed e-mail can come back, perfect! And charged are only active e-mails, fair. And much more...

    Cons: It is a little bit slow when opening a new page. Only a little bit, it is ok. I can never see a list of e-mails only from a main list, only together with all other lists. At some moments I would like to filter them our (all other lists) and go through e-mails only in main, basic list, to which all others are connected.

    Overall: I feel very comfortable with MailerLite. I can do all actions which I need in the best possible way, very easy and with a responsive answers from MailerLite stuff. They are kind and polite. I have a confidence in MailerLite and I am happy to be a part as customer. Also price is normal for a long term cooperation.

    Read More...
    1 user found this review helpful.
    Reply from MailerLite
    Posted 2022-02-21
    Thank you for giving us a chance and for sharing our experience with us. We truly appreciate it, Nerina. - Lay
  • Aymeric D.
    President
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Awesome with a fair price"

    Posted 2022-02-18

    Pros: It's constantly evolving. So you will have new features monthly after a vote of the users. It's nice.

    Cons: Lack some features of course, and a lot of things are too simple.

    Overall: Very good experience, tools and deliverability. Let's see how it will evolve with more and more mailing users. I would say it's way way better than Mailchimp.

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    Hey Aymeric! We do love to make sure we're evolving. We will have even more up our sleeves soon. Keep an eye out! - Lay
  • Britt M.
    Writer
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Incredible many features and outstanding service"

    Posted 2022-02-18

    Pros: You can do things with MailerLite that you would otherwise use premium services for but at a price where everybody can participate.

    Service is super fast, often the minute I create a ticket, and I always get great help. The support staff will often go out of their way to overdeliver, and they are always kind and personal in their replies.

    Cons: I still need clean text emails, and I hope they will soon make it possible to change the email address of the subscribers.

    Overall: Overall I love MailerLite. Sometimes it takes a little effort to learn a new advanced technique, but it has been worth it every time, and the support staff provides awesome help when you've (that's me) have forgotten what you learned from the tutorials.

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    Hey Britt, thank you for sharing your experience and giving us your feedback on the email field, this is definitely something we've been looking to improve for our community.
  • A MailerLite User
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "10x better than Mailchimp and cheaper!!"

    Posted 2022-02-18

    Pros: 10x better than Mailchimp.
    Value for money.
    Live chat support is always brilliant.
    10x better than Mailchimp.
    Value for money.
    Live chat support is always brilliant.

    Cons: None very easy to use so no issues, I've had some bugs happen but live chat are very quick to figure out why (usually it's user error and its fixed in couple of minutes).

    Overall: Brilliant experience from live chat through to the ease of making landing pages, forms and campaigns even for someone with zero experience.

    Read More...
  • Marion H.
    Writer / Owner
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Customer Service is Ace"

    Posted 2022-02-18

    Pros: Very intuitive, plus when I do have a problem, there's always somebody able to help me out. I was able to setup some very complex workflows that would cost me a lot more with other competitors. Deliverability has never been an issue, and I feel well-informed when there is a problem.

    Cons: The billing wasn't great. I opted for an annual plan, but when I cleaned my list and dropped into a lower payment range, MailerLite was unable to adjust the annual plan. I had to pay a much higher rate than I needed for another 6 months. I'm now back on the monthly subscription model, because on the annual model, I paid way too much.

    Overall: The billing issue was annoying. But overall, ML provides a great service and is serving me extremely well. I was able to build some fairly complex workstreams without any problems.

    Read More...
    Reply from MailerLite
    Posted 2022-02-21
    Hey Marion, we are super happy to have you as part of our community and also want to thank you for sharing your experience with us about our annual model. This is really handy feedback that we have definitely kept in mind and are learning from.
  • Melanie T.
    Finance Assistant
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Sending and perfect receptivity of advertising campaigns."

    Posted 2021-03-16

    Pros: For us, the dispersion, sending and receiving of our advertising campaigns is an extremely important issue that worries us, because in this way we can capture the attention of customers and we can generate sales in less time. MailerLite has been a completely beneficial platform for us, due to its great potential for monitoring all types of campaigns, the good delivery and the good reception of each of these advertising campaigns. One of the things I like the most about MailerLite is that it provides me with a huge variety of templates, which has allowed me to give each of the campaigns we create every day a very different design, a much more creative design, with colors more outstanding and that allows us to better organize the information that each advertising campaign carries.

    Cons: I am very grateful to this platform for allowing us to have a complete experience without any type of errors or failures that directly affect our development within the platform and its functionalities. This platform has been great, it helps me every day to innovate in the creation and administration of campaigns in an exponential way, and it allows me to follow up on each one of them without any type of problem or delay in receiving information. I am very happy with MailerLite and I recommend it to any company without a doubt, I recommend it for those companies that seek to innovate in their advertising sector and want to expand the receptivity of their campaigns.

    Overall: MailerLite has helped us day after day to carry out exponential monitoring of all the campaigns we send to our clients, in this way we can know what kind of impact that campaign has had and what kind of traffic we have generated. In addition, MailerLite allows us to create advertising campaigns with a unique design in the market and that has allowed us to send information in a more organized way to our clients. It should be noted that MailerLite has an excellent campaign delivery filter, which performs an automated process to prevent our campaigns from entering the Spam folder, since all our clients receive our campaigns in their main tray.

    Read More...
    Reply from MailerLite
    Posted 2021-04-28
    This is so lovely Melanie! Thank you so much, we also do love ourselves a great selection of templates. You never know what mood you maybe in. Sending love from the ML team. - Lay
  • Andres M.
    Property Sales Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A more optimal design for all my advertising campaigns."

    Posted 2021-03-12

    Pros: MailerLite is an incredible platform for managing your email advertising system, and its ability to monitor advertising campaigns is impressive. What I like the most about MailerLite is the great automation that it offers to the email marketing system, an automation that works perfectly with a follow-up pattern and allows various actions to be performed when one is previously executed, in addition, this automation also allows some additional mail is sent to the client in relation to the campaign to which he has previously subscribed (all this automatically). In addition, MailerLite has a wide variety of email templates, which allows me to add a touch of creativity to each of the campaigns that I send to my clients, and thus make them feel more satisfied with the content received. Finally, I love the amount of advanced filters that MailerLite uses, since it helps all my campaigns reach the main tray of each of the clients, and that has helped me that clients access the campaign faster.

    Cons: MailerLite offers a fairly limited free trial for medium-to-large businesses, as the free trial it offers only allows you to send email offers to just 1000 contacts, which means that it is very little for companies that have an advanced journey in marketing. via email. This free trial is essential for small companies that are starting in the labor sector, since it is a small but fair amount to be able to test the entire program, but I think that this number of contacts should be more extensive if the companies are larger, in order to allow a more extensive and complete free trial.

    Overall: I find it to have had a fairly pleasant overall use and experience, I have had the ability to improve the flow of my ad campaigns, and I have also gained the ability to offer better campaign delivery to my clients. MailerLite has allowed me to obtain reports and reports in an automated way, which has helped me to obtain a complete analysis of the behavior that the client has had with the campaign that has previously been sent to their main tray. I thank MailerLite for having achieved immediate effectiveness in the creation and administration of advertising campaigns, this platform has given a touch of creativity and an optimal design to all the campaigns that I carry out every day, it is extremely fantastic. In addition, MailerLite has a very active support, which attends to any case in just a few minutes, compared to other platforms that take much longer.

    Read More...
    Reply from MailerLite
    Posted 2021-04-28
    Hey Andres, thank you for taking the time to leave us such a lovely review-we genuinely appreciate this. I've added your feedback regarding the number of contacts to our list, so we can have a further look into this. Overall, happy to hear that your ad campaigns have been going wonderfully - if you need anything from us. You know where to find us. - Lay
  • A MailerLite User
    Operations and Marketing Analyst
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: User, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple email marketing tool"

    Edited 2020-11-06

    Pros: MailerLite is an amazing email marketing tool that offers great customization and landing page builder. Its interface is very user friendly. The automation of emails is pretty much the same as compared to SendX.

    Cons: Segmentation is not very practical on this tool.

    Overall: MailerLite is very easy to use an email marketing platform. Its interface is pretty intuitive and flexible with campaign building. As I compare to another tool, this platform very easy and robust.

    Read More...
  • A MailerLite User
    Director of Program Management
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Reliable platform"

    Posted 2020-10-23

    Pros: Segment campaigns functionality that can be created using it's user intelligence data.
    No HTML, theme designing.
    Robust campaign data monitoring.

    Cons: No cons, it does its marketing job very effectively.

    Overall: We are using MailerLite to improve sales and collect leads from our users. The best aspect I liked was the segmentation campaign. Its free forever plan is effective and the best for small scale users.

    Read More...
  • A MailerLite User
    Data analyst
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Outstanding email marketing platform"

    Posted 2020-08-26

    Pros: Here are the things I liked about MailerLite.
    * Effortless to build a marketing campaign.
    * Email UI customizations.
    * Email automation to send scheduled and personalized emails.
    * Increases conversation rate.

    Cons: Overall it's an outstanding platform.
    No cons to share.

    Overall: It's an excellent email marketing platform. Overall I use MailerLite to build a marketing campaign. It provides amazing customization to make my own email designs. It helps to increases the engagement and conversion rate.

    Read More...
  • Kunal R.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Monthly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple email marketing tool"

    Posted 2020-07-23

    Pros: Pre-built templates make it very easy to make email designs. It offers import and export of subscriber lists which help to migrate easily from the other tool. The campaign report is excellent.

    Cons: It worked great for me. Nothing to share about cons.

    Overall: MailerLite is the simplest and most flexible email marketing solution for business. It offers very easy to customize and design our own email layouts.

    Read More...
  • Chet N.
    Ceo
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Works okay"

    Posted 2020-05-05

    Pros: Works well for sending our very simple and basic emails. They do offer a free tier you can use.

    Cons: Very simple platform but is costly as others are.

    Overall: Overall it's a really good platform but I didn't like the cost and lack of features they offer.

    Read More...
  • A MailerLite User
    Cto
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Our one stop email solution"

    Posted 2020-03-28

    Pros: 1) Ease of usage , various integration options available .

    2) Easy and user friendly designer system which helps us design the mail very easily its like piece of cake.

    3) List management is also super intuitive which helps in easily organizing subscribers.

    Cons: 1) Lack of Android app, iOS app has been released in beta version.

    2) It uses a very dynamic IP so sometimes mail gets in promotion but guess that happens with every email solution.

    Overall: We were using a self hosted email solution but it was getting difficult to manage the increasing list so we decided to shift to a cloud based solution and after researching market MailerLite seemed to be a perfect solution and that too not much heavy on pocket. Mailchimp was our first choice but it was expensive to be used on long run so mailer lite was chosen and since that day have never looked back. Our experience has been awesome and its evolving at a good pace, Zapier integration is something very nice which gives endless possibilities.

    Read More...