Gemini Enterprise
Gemini Enterprise is a comprehensive AI platform built by Google Cloud designed to bring the full power of Google’s advanced AI models, agent-creation tools, and enterprise-grade data access into everyday workflows. The solution offers a unified chat interface that lets employees interact with internal documents, applications, data sources, and custom AI agents. At its core, Gemini Enterprise comprises six key components: the Gemini family of large multimodal models, an agent orchestration workbench (formerly Google Agentspace), pre-built starter agents, robust data-integration connectors to business systems, extensive security and governance controls, and a partner ecosystem for tailored integrations. It is engineered to scale across departments and enterprises, enabling users to build no-code or low-code agents that automate tasks, such as research synthesis, customer support response, code assist, contract analysis, and more, while operating within corporate compliance standards.
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Mistral AI
Mistral AI is a pioneering artificial intelligence startup specializing in open-source generative AI. The company offers a range of customizable, enterprise-grade AI solutions deployable across various platforms, including on-premises, cloud, edge, and devices. Flagship products include "Le Chat," a multilingual AI assistant designed to enhance productivity in both personal and professional contexts, and "La Plateforme," a developer platform that enables the creation and deployment of AI-powered applications. Committed to transparency and innovation, Mistral AI positions itself as a leading independent AI lab, contributing significantly to open-source AI and policy development.
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Cognigy.AI
NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI.
The result? Smarter automation, better service, and instant resolution across every channel.
NiCE Cognigy’s AI Agents Supercharge Your Customer Service
-Industry-specific pre-trained AI Agents
-Multilingual call and chat support (100+ languages)
-Seamless integration with existing enterprise systems
-Leverages memory and context for hyper-personalized interactions
-Absorbs enterprise knowledge to accurately answer any customer query
-Real-time assistance and actionable service insights for human agents
Business Impact for our Customers:
-30% CSAT improvement
-70% AHT reduction
-99.5% Faster response time
-99% Routing accuracy
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Dialogflow
Dialogflow from Google Cloud is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile app, web application, device, bot, interactive voice response system, and so on. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers in a couple of ways, either through text or with synthetic speech. Dialogflow CX and ES provide virtual agent services for chatbots and contact centers. If you have a contact center that employs human agents, you can use Agent Assist to help your human agents. Agent Assist provides real-time suggestions for human agents while they are in conversations with end-user customers.
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