Needle

NiCE Cognigy delivers AI that works – fast, human, and built for real-world scale. As part of NiCE, a global leader in customer experience technology, we combine Generative and Conversational AI with orchestration, tools, and enterprise integrations to power Agentic AI. The result? Smarter automation, better service, and instant resolution across every channel. NiCE Cognigy’s AI Agents Supercharge Your Customer Service -Industry-specific pre-trained AI Agents -Multilingual call and chat support (100+ languages) -Seamless integration with existing enterprise systems -Leverages memory and context for hyper-personalized interactions -Absorbs enterprise knowledge to accurately answer any customer query -Real-time assistance and actionable service insights for human agents Business Impact for our Customers: -30% CSAT improvement -70% AHT reduction -99.5% Faster response time -99% Routing accuracy

Appsmith is an open-source low-code platform designed to help businesses rapidly build custom internal tools and applications. With a drag-and-drop interface and extensive integration capabilities, Appsmith simplifies the development of dashboards, admin panels, and CRUD applications. Developers can also customize functionality using JavaScript, while seamless integration with databases and APIs makes it highly versatile. It supports self-hosting and enterprise-grade security features such as role-based access controls, audit logging, and SOC 2 compliance, making it suitable for organizations of all sizes. Appsmith's AI-powered agent platform enables businesses to build custom conversational agents tailored to their specific needs. These agents can be embedded into various business workflows, enhancing support, sales, and customer success teams. By leveraging data-driven AI, the platform automates tasks and scales operations efficiently.