Reflex Visitor
Employees, visitors, partners or suppliers, there are quite a few visitor flows. Where many organizations still work with a paper entry book or Excel list, digital visitor registration arranges everything in a modern, customer-friendly and fully automated way. This way the paper registration book can be sent out and you always have a complete overview of those present in your building. Whether you want to register and deregister all visitors entering your building, implement visits by appointment, or automate counters and queues, with Reflex Visitor you have a tailor-made solution. Make it easy to register and unsubscribe a visit from your organization, possibly with QR codes or with appointment numbers. Provide a modern and professional appearance and reception and replace the paper logbook. Create real-time insight and overview of visitors present in your building.
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Qmatic Experience Cloud
Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples:
• Better access to service with appointment booking and self check-in
• Reduced wait times and improved communication
• Increased employee productivity and efficiency with advanced staff planning tools
• Continuous improvements thanks to data analysis and customer feedback
The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.
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SARS Anywhere
SARS Anywhere is an easy-to-use appointment scheduling system for student service offices at colleges, universities and other higher education institutions. The scheduling component allows students to manage their own appointments and allows support service staff to make, reschedule and cancel appointments. It also allows academic advisors, counselors and other specialists to work with their own schedules. The drop-in component is used to register and track unscheduled visits. All of these functions are web-based and are compatible with the four major browsers. Appointment confirmations: email, printed and/or text* (* optional). Appointment changes: reschedule, cancel, revise details. Advisor assignments: by last name grouping or specialty. Attendance: mark show/no show. Drop-ins: registration, advisor assignment, waiting time calculation. Conflicting appointment warning: booking appointments and registering drop-ins. Student history log: search for upcoming appointments and display.
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QLess
QLess specializes in queue management and appointment scheduling software. Through queue management software, customers are empowered to wait wherever they want: at home, work, or even Starbucks – instead of a crowded lobby. To begin, customers join a virtual queue online. They are given a wait time forecast and timely notifications alert customers as they move to the front of the queue. With appointment scheduling software, customers book an appointment for a future day and time. Meanwhile, you are able to accept walk-ins as schedule openings occur. As the time of the customer’s appointment approaches, QLess automatically places the customer in the virtual queue of your software. Interactive appointment scheduling software offers bi-directional communication, connecting your staff with customers. If a customer is running late, they can request more time. Likewise, your staff can notify the customer if your office is behind schedule.
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