Audience

Healthcare providers seeking a solution to improve patient communication and fulfill their engagement goals

About TeleVox

For over 30 years, TeleVox has enabled healthcare facilities, pharmaceutical companies, and life sciences organizations to communicate with patients to build trust, preserve care continuity, and enhance the patient experience. Our digital patient engagement solutions enable more than 10,000 healthcare provider organizations to seamlessly communicate with patients before, during, after, and in-between visits. And our offerings for pharmaceutical and life sciences companies make it possible to reach more patients with strategic disease state awareness, education, and vaccination reminders.

We help our clients connect with patients at the right time and through the most effective channels—including SMS text, phone, live chat virtual assistant, email, and postcards. The result is personalized, customizable messages that improve patient satisfaction, close care gaps, and drive revenue—all with less burden on staff members.

Integrations

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Company Information

TeleVox
Founded: 1992
United States
televox.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
In Person
Support
Phone Support
Online

TeleVox Frequently Asked Questions

Q: What kinds of users and organization types does TeleVox work with?
Q: What languages does TeleVox support in their product?
Q: What kind of support options does TeleVox offer?
Q: What other applications or services does TeleVox integrate with?
Q: What type of training does TeleVox provide?

TeleVox Product Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Payment Reminders

Patient Engagement

Care Planning
Self Management
Personal Health Record
Collaboration
Appointment Scheduling
Mobile Access
Progress Tracking
Patient Education
Messaging
Patient Portal

Patient Management

Historical Reporting
Real Time Reporting
Waiting Time Tracking
Bed Management
Discharge Management
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Admissions Management

Patient Portal

EHR-Agnostic
Intake Forms
Care Summaries
Secure Messaging
Lab Results
Health Record Access
Bill Payment
Appointment Confirmations
Care Plans
Video Consultations
Appointment Scheduling
Prescription Renewals