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Comment and Society

Our trust in society is eroding. We need to fight back

A recent scandal over food hygiene ratings shows how deception destroys trust within society. We need to fight back, says Jonathan R. Goodman

By Jonathan R. Goodman

20 November 2024

New Scientist. Science news and long reads from expert journalists, covering developments in science, technology, health and the environment on the website and the magazine.

Simone Rotella

Until a few weeks ago, I relied on restaurant hygiene ratings when deciding where to have dinner. The score – given by the UK’s Food Standards Agency – ranges from 0 to 5, where 0 indicates urgent improvement is required. It is traditionally a good predictor if you are fastidious – or if you just want to avoid nasty parasites like Giardia.

Yet in October, the BBC revealed some businesses misrepresent their hygiene scores, posting a 5 when their ratings are as low as 0. The signal of hygiene I relied on wasn’t always reliable.

This was just one incident that had…

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