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Los Angeles
World Airports
Wy
YAMA
REQUEST FOR PROPOSALS
SAP BASIS Remote Support Services
Release Date:
April 18, 2012
‘Submit Proposals to:
Los Angeles World Airports
Information Management and Technology Group
Micaela LeBlanc, Division Head
Business Application Support Division
6053 W. Century Bivd., Suite 302
Los Angeles, CA 90045
Attention: May-Lain Liu / Evan So
Submission Deadline: May 31, 2012 before 2:00 PM <2, Los Angeles Word Apts
EZ Request for Proposals - SAP BASIS Remote Support Services
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TABLE OF CONTENTS
SECTION 1 - GENERAL INFORMATION
SECTION 2- BACKGROUND INFORMATION .....
Los Angeles World Airports :
SECTION 3 — DESCRIPTION OF THE OPPORTUNITY.
The Opportunity ....
Project Scope of Work
Minimum Qualifications
Proposer Qualifications..
Proposer Staff Qualifications
Minimum Service Level Agreement Requirement...
SECTION 4 ~ EVALUATION CRITERIA AND SELECTION PROCESS:
Evaluation Criteria ..
Scoring
SECTION 5 ~ RFP PROCESS
Important RFP Dates «cee a
‘Written Questions and Official Answers
SECTION 6 - SUBMISSION OF PROPOSAL STATEMENT.
‘Submittal of Proposal...
Content of Proposal Submittals .... i
SECTION 7 ~ ADMINISTRATIVE REQUIREMENTS
SECTION 8 - ADDITIONAL TERMS, CONDITIONS AND DISCLAIMERS ........
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SECTION 1 - GENERAL INFORMATION
The City of Los Angeles (City), Department of Airports, also known as Los Angeles World
Airports (LAWA), is soliciting proposals from qualified Information Technology (IT) professionals,
for remote BASIS support of the Systems Applications and Products (SAP) system,
SECTION 2 - BACKGROUND INFORMATION
2.4 Los Angeles World Airports (LAWA)
LAWA is a financially self-sufficient, proprietary department of the City of Los Angeles. It owns,
operates, maintains and develops Los Angeles Intemational Airport (LAX), Los Angeles/Ontario
International Airport (LWONT) and Van Nuys General Aviation Airport (VNY). LAWA is
governed by a seven-member Board of Airport Commissioners (BOAC), whose members are
appointed by the Mayor and approved by City Council. LAWA centralizes many of its
administrative functions at LAX, from which it provides services to all three airports. It employs
approximately 4,000 employees at the three locations.
SECTION 3 - DESCRIPTION OF THE OPPORTUNITY
3.4. The Opportunity
LAWA uses SAP as its enterprise resource planning system. SAP 4.6C was procured and
implemented in July 2001 and was upgraded to ECCS.0 in July 2009. The system provides
LAVA with the ability to manage its overall nancial portfolio, including its human capital. The
major business functions at LAWA supported by SAP include:
‘+ Financial Systems (general ledger, accounts receivable, accounts payable, fixed
assets, funds management and special purpose ledger)
* Controlling (cost center accounting and internal orders)
‘+ Budget (planning, plan activity rates and monitoring)
‘+ Human Resources (organization management, personnel administration, time
management, travel, training and events management)
* Purchasing (materials and services, contracts, fixed assets and warehouse inventory)
* Project Systems (project planning and budget monitoring).
Currently, there are 620 SAP users in the system.
Itis critical to LAWA's business operations that SAP is available to its users without
unscheduled interruptions. As a result, LAWA needs IT professionals capable of delivering
BASIS services, which will insure SAP availabilty
