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CRM Test Cases and Status Report

The document is a test report listing various pages and details tested in a CRM application along with their test statuses. It includes two sections for Individual Client, Business Partner, Inquiry, and Client Information pages as well as a Security section. Most of the details listed are pending resolution with issues like fields accepting invalid input, records not saving properly, and permission errors.

Uploaded by

Shraddha Modi
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© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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284 views2 pages

CRM Test Cases and Status Report

The document is a test report listing various pages and details tested in a CRM application along with their test statuses. It includes two sections for Individual Client, Business Partner, Inquiry, and Client Information pages as well as a Security section. Most of the details listed are pending resolution with issues like fields accepting invalid input, records not saving properly, and permission errors.

Uploaded by

Shraddha Modi
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd

CRM Test Report

Page Name Detail Status


Individual Client / Personal Blank Category and Pending.
Detail reference type can be
inserted in update.
Individual Client / Personal Country code of phone1 Solved
Detail changes to city code after
saves.
Individual Client / Follow Application terminates Pending.
up when click for edit
Blank followed by can be Pending.
inserted
Corporate Client / contact Characters can be inserted Pending.
in country code and city
code field.

Business Partner / Company Blank reference type and Pending.


category can be added in
update.
Business Partner / Contact Characters can be inserted Pending.
in country code and city
code field.
Business partner / follow up If action is not selected then Pending.
validation message is not
correct.
Inquiry / personal Blank sector can be inserted Pending.
on update.
Inquiry / follow up Application terminates if Pending.
record saved without
entering next follow up
date.
Client information/personal Pin code should be only Pending
numeric
Client information/family New record and save button Pending
should be on same
alignment.
Client information/follow If next follow up date is less Pending
up then follow up date and
record is saved from alt + U
then application terminates
Client information/Loyalty Record is not saving after Pending
saving first record
Client information / Same shortcut key for close Pending.
personal and city.
Corporate client / company Pin code should only Pending
numeric
Corporate client/follow up If next follow up date is less Pending
then follow up date and
record is saved by alt + U
then application terminates.
Corporate client /Bank Amount should only Pending.
details numeric.
Corporate client / bank Record is not saving after Pending.
detail saving first record.
Corporate client/company Same short cut key for new Pending.
city and close.

Security

Page Name Detail Status


Corporate client/bank Add allowed if permission Pending.
details is not given.
Master entry New city can be insert if Pending.
add permission not given.
Business partner/company New area and city can be Pending
inserted
Business partner/bank New record can be inserted Pending.
details if permission is not given.
User group Record can be saved if Pending.
permission is not given.
User information Area and city can be Pending.
inserted.

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