8
Worry-Free
TM
Business Security
Standard and Advanced Editions
Securing Your Journey to the Cloud
Administrators Guide
System Requirements
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the products described herein without notice. Before installing and using the software,
please review the readme files, release notes, and the latest version of the applicable user
documentation, which are available from the Trend Micro website at:
[Link]
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names may be trademarks or registered trademarks of their owners.
Copyright 2012 Trend Micro Incorporated. All rights reserved.
Document Part No.: WBEM85594/120824
Release Date: December 2012
Protected by U.S. Patent No. 5,951,698 and 7,188,369
The user documentation for Trend Micro Worry-Free Business Security introduces the
main features of the software and installation instructions for your production
environment. Read through it before installing or using the software.
Detailed information about how to use specific features within the software are available
in the online help file and the online Knowledge Base at Trend Micros website.
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Please evaluate this documentation on the following site:
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Fresh Installation Requirements
Security Server Requirements
Operating System
Note
All 64-bit versions of the listed operating systems are supported unless noted
otherwise.
The Security Server does not support Windows server operating systems that run the
Server Core environment.
TABLE 1. Minimum Operating System Requirements
SERIES OR FAMILY
Windows XP
Windows Vista
Windows 7
EDITION
Professional
Home
Ultimate
Enterprise
Business
Home
Premium
Home Basic
Ultimate
Enterprise
Professional
Home
Premium
Home Basic
SERVICE PACK OR RELEASE
SP3
SP1 or SP2
With or without SP1
Worry-Free Business Security 8.0 System Requirements
SERIES OR FAMILY
Windows 8
SERVICE PACK OR RELEASE
Basic
Professional
Enterprise
Web
Standard
Enterprise
Windows Small Business
Server (SBS) 2003 and
2003 R2
Standard
Premium
Windows Storage Server
2003 and 2003 R2
N/A
N/A
Windows Home Server
N/A
Power Pack 2 or 3
Windows Server 2008
Foundation
Standard
Enterprise
Datacenter
Foundation
Standard
Enterprise
Datacenter
Standard
Premium
Standard
Premium
Windows Server 2003 and
2003 R2
Windows Server 2008 R2
Windows SBS 2008
Windows Essential
Business Server (EBS)
2008
EDITION
N/A
SP1 or SP2
SP1 or SP2
SP1 or SP2
With or without SP1
SP1 or SP2
SP1 or SP2
SERIES OR FAMILY
Windows Storage Server
2008
Windows SBS 2011
EDITION
Workgroup
Standard
Enterprise
Standard
With or without SP1
Essentials
SP1 (included out-of-thebox)
Windows Home Server
2011
N/A
Windows Server 2012
Standard
Datacenter
Essentials
Workgroup
Standard
Windows Storage Server
2012
SERVICE PACK OR RELEASE
N/A
SP1
N/A
N/A
Web Server
Setup checks if a web server exists on the target computer.
Worry-Free Business Security 8.0 System Requirements
TABLE 2. Web Server Detection Scenarios
SCENARIO
Setup detects
both IIS and
Apache web
servers
Setup detects
only an IIS web
server
RESULT
NOTES
For a typical or minimal
installation, Setup
automatically uses IIS.
For a custom installation:
If the computer runs Windows
Vista, 7, or 8, Trend Micro
recommends a custom
installation and choosing Apache
as the web server.
Setup automatically
uses IIS if the Apache
web server version is
not supported (only
versions 2.0.54, 2.0.55,
and 2.0.6x are
supported)
You can choose either
of the two web servers if
the Apache web server
version is supported.
For a typical or minimal
installation, Setup
automatically uses IIS.
For a custom installation,
you can choose either of the
two web servers. If you
choose Apache, Setup
automatically installs Apache
version 2.0.64.
SCENARIO
Setup detects
only an Apache
web server
RESULT
Setup uses Apache if the
Apache version is 2.0.54,
2.0.55, or 2.0.6x.
The following platforms have IIS
and are supported by the
Security Server:
Installation cannot proceed if
other Apache versions exist.
Consider the following
actions:
Windows Server 2003
Windows SBS 2003
Windows Home Server
Windows Server 2008
Windows SBS 2008
Windows EBS 2008
Windows Server 2008 R2
Windows SBS 2011
Standard or Essentials
Windows Server 2012
Uninstall Apache if no
application is using it.
Upgrade Apache to
version 2.0.54, 2.0.55,
or 2.0.6x if any of these
versions is compatible
with the applications
that use Apache.
Setup detects
neither web
server
NOTES
Choose another
computer on which to
install the Security
Server.
Setup automatically installs
Apache web server 2.0.64.
If Setup cannot detect IIS on
these platforms, IIS may have
been disabled (by default or by
the system administrator). Enable
IIS if this is your preferred web
server.
Hardware
TABLE 3. Minimum Hardware Requirements
HARDWARE
Processor
SCAN METHOD
SPECIFICATIONS
Conventional scan
Intel Pentium 4 or higher
Smart scan
Multiple processors or multi-core
processor
Worry-Free Business Security 8.0 System Requirements
HARDWARE
Memory
exclusively for
the Security
Server
SCAN METHOD
Conventional scan (32-bit)
Smart scan (32-bit)
Smart or conventional scan
(64-bit)
Available disk
space
N/A
SPECIFICATIONS
512MB
1GB recommended
1GB
2GB recommended
1GB
2GB recommended
11GB total
4.1GB for the Security Server
program files
6.9GB for Security Server operations
Note
11GB is exclusively for the
Security Server. Additional disk
space is necessary because the
Security Agent will also be
installed on the same computer as
the Security Server (installing the
Messaging Security Agent is
optional). See the next sections for
the disk space requirements for
agents.
Virtualization
WFBS supports the following virtualization applications:
Citrix Presentation Server 4.0, 4.5, 5.0
XenServer 6.0
XenClient 2.0
VMware ESX 3.x, 4.x, 5.0
VMware Server 1.0.3, 2.0.1
VMware Workstation 6.0, 6.5, 7.0, 8.0
Microsoft Hyper-V Server 2008 R2
Microsoft Hyper-V 3.0 on Windows Server 2012
Remote Desktop
Web Console Requirements
TABLE 4. Minimum Web Console Requirements
REQUIREMENT
MINIMUM SPECIFICATIONS
Browser
Internet Explorer 6.0 SP2. Later versions highly
recommended.
PDF reader
Adobe Acrobat Reader 6.0 or later
Display
High-color display with a resolution of 1024x768
pixels or higher
Security Agent and Update Agent Requirements
Operating System
The Security Agent and Update Agent support all operating systems supported by the
Security Server.
In addition to these operating systems, the following are also supported:
Windows XP Home PC with SP2 or SP3 (Security Agent and Update Agent)
Windows XP Tablet with SP3 (Security Agent only)
Worry-Free Business Security 8.0 System Requirements
Processor
TABLE 5. Minimum Processor Requirements
PROCESSOR
OPERATING SYSTEM
CLOCK SPEED
Intel Pentium x86 or
compatible processor
Windows Server 2008, SBS 2008, or
EBS 2008
1GHz
x64 processor supporting
AMD64 and Intel EM64T
technologies
Windows Vista and Windows 7
800MHz
Windows XP, Server 2003, SBS
2003, or Home Server
450MHz
Windows 8, Server 2008 R2, Home
Server 2011, SBS 2011, SBS 2011
Essentials, Server 2012, and Server
2012 Essentials
1.4 GHz
Memory
TABLE 6. Minimum Memory Requirements
MEMORY EXCLUSIVELY FOR THE
SECURITY AGENT
OPERATING SYSTEM
Windows SBS 2011 Standard/Essentials
8GB
10GB recommended
4GB
8GB recommended
1GB
2GB recommended
Windows 2008 R2, Home Server 2011, 2012, 2012
Essentials
2GB
8GB recommended
Windows Vista, Windows Home Server
512MB
1GB recommended
Windows SBS/EBS 2008
Windows 7, 8, Server 2003, SBS 2003 or Server 2008
MEMORY EXCLUSIVELY FOR THE
SECURITY AGENT
OPERATING SYSTEM
Windows XP
256MB
512MB recommended
Disk Space
TABLE 7. Minimum Disk Space Requirements
SCAN METHOD
Smart Scan
DISK SPACE
450MB total for Security Agents
300MB for the Security Agent program files
150MB for Security Agent operations
800MB total for Update Agents
Conventional Scan
300MB for the Update Agent program files
500MB for Update Agent operations
700MB total for Security Agents
400MB for the Security Agent program files
300MB for Security Agent operations
1050MB total for Update Agents
400MB for the Update Agent program files
650MB for Update Agent operations
Network Traffic During Agent Deployment
The following table lists the minimum network traffic created when the Security Server
deploys the agent installation package to a computer through Internal Web Page, Login
Script (Autopcc), or Remote Install:
Agent installation package deployed to a 32-bit computer
60MB
Agent installation package deployed to a 64-bit computer
75MB
Worry-Free Business Security 8.0 System Requirements
Virtualization
Agents support the same virtualization applications supported by the Security Server.
See Virtualization on page 6.
Others
256-color display or higher with resolutions of 800x600 pixels or higher
Gigabit network interface cards (NICs) supported
Messaging Security Agent Requirements
Operating System
Note
All major editions and 64-bit versions of the listed operating systems are supported unless
noted otherwise.
TABLE 8. Minimum Operating System Requirements
SERIES OR FAMILY
10
SERVICE PACK OR RELEASE
Windows Server 2003 and 2003 R2 (with Storage Server
2003)
SP1 or SP2
Windows SBS 2003 and 2003 R2
SP1 or SP2
Windows Server 2008
SP1 or SP2
Windows Server 2008 R2
With or without SP1
Windows SBS 2008
SP1 or SP2
Windows EBS 2008
SP1 or SP2
Windows SBS 2011
With or without SP1
Web Server
TABLE 9. Minimum Web Server Requirements
WEB SERVER
COMPATIBLE OPERATING SYSTEMS
Microsoft IIS 6.0
Microsoft IIS 7.0
Microsoft IIS 7.5
Windows Server 2003
Windows SBS 2003
Windows Server 2008
Windows SBS 2008
Windows EBS 2008
Windows Server 2008 R2
Windows SBS 2011 Standard or Essentials
Hardware
TABLE 10. Minimum Requirements
REQUIREMENT
Processor
MINIMUM SPECIFICATIONS
1GHz Intel Pentium x86 or compatible processor
1GHz x64 processor supporting AMD64 and Intel
EM64T technologies
Memory exclusively for
the Messaging Security
Agent
1GB
Available disk space
2GB total
500MB for the Messaging Security Agent program files
1.5GB for Messaging Security Agent operations
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Worry-Free Business Security 8.0 System Requirements
Mail Server
TABLE 11. Minimum Mail Server Requirements
MICROSOFT EXCHANGE VERSION
SERVICE PACK OR RELEASE
2003
SP2 or above
2007
SP1 or above
2010
SP1 or SP2
Note
To integrate properly with the anti-spam features in Microsoft Exchange Server 2003 and
2007, the Messaging Security Agent requires the Intelligent Message Filter.
Virtualization
Agents support the same virtualization applications supported by the Security Server.
See Virtualization on page 6.
Trend Micro Security (for Mac) Client Requirements
Visit the following website for the complete list of requirements:
[Link]
tmsmag-clientinstall/installation_requirements.htm
Upgrade Requirements
Upgrading From Version 6.x
Security Server
All operating systems supported in WFBS 6.x, except Windows 2000, are supported in
this version.
12
Upgrade notes and reminders:
1.
2.
If the Security Server runs the following platforms, apply the corresponding
Microsoft service packs:
Windows XP: Service Pack 3
Windows Home Server: Power Pack 2 or 3
Check if the server computer needs additional resources to run this WFBS version.
Refer to the following table for details:
SECURITY SERVER 6.X
REQUIREMENT
RESOURCE
3.
4.
SECURITY SERVER 8.0
REQUIREMENT
Disk space
6GB
11GB
Browser (for
the web
console and
web install
page)
Microsoft Internet Explorer 6.0
or later (32-bit only)
Microsoft Internet Explorer 6.0
SP2 or later
If Apache is currently used as web server:
Setup automatically upgrades the Apache version to 2.0.64 if the Apache web
server was installed by the WFBS 6.x Setup program.
Setup keeps the existing Apache version if it was installed by other programs.
The scan method currently in use is retained after the upgrade.
Security Agent
All operating systems supported in WFBS 6.x, except Windows 2000, are supported in
this version.
If you have agents running the above platform and you want to continue managing
these agents, Trend Micro recommends installing another Security Server 6.x and then
moving the agents to this server.
Upgrade notes and reminders:
1.
If the agent runs Windows Home Server, apply Power Pack 2 or 3.
13
Worry-Free Business Security 8.0 System Requirements
2.
Check if the agent computer needs additional resources to run this WFBS version.
Refer to the following table for details:
RESOURCE
Disk space
SECURITY AGENT 6.X
REQUIREMENT
450MB
SECURITY AGENT 8.0
REQUIREMENT
Conventional scan: 700MB
Smart scan: 450MB
Note
Additional 350 MB is
needed if assigning the
Security Agent as
Update Agent after the
upgrade.
Messaging Security Agent
All operating systems supported in WFBS 6.x, except Windows 2000 and SBS 2000, are
supported in this version.
If you have agents running the above platforms and you want to continue managing
these agents, Trend Micro recommends installing another Security Server 6.x and then
moving the agents to this server.
Upgrade notes and reminders:
1.
2.
14
If the agent runs the following mail servers, apply the corresponding Microsoft
service packs:
Microsoft Exchange Server 2003: Service Pack 2 or above
Microsoft Exchange Server 2007: Service Pack 1 or above
Check if the agent computer needs additional resources to run this WFBS version.
Refer to the following table for details:
RESOURCE
Disk space
3.
MESSAGING SECURITY AGENT 6.X
REQUIREMENT
MESSAGING SECURITY AGENT 8.0
REQUIREMENT
1.6GB
2GB
If Apache is used as web server, Setup migrates the web server to IIS after the
upgrade.
Upgrading From Version 7.x
Security Server
All operating systems supported in WFBS 7.x are supported in this version.
Upgrade notes and reminders:
1.
If the Security Server runs Windows Home Server, apply Power Pack 2 or 3.
2.
Check if the server computer needs additional resources to run this WFBS version.
Refer to the following table for details:
SECURITY SERVER 7.X
REQUIREMENT
RESOURCE
Disk space
3.
4.
6GB
SECURITY SERVER 8.0
REQUIREMENT
11GB
If Apache is currently used as web server:
Setup automatically upgrades the Apache version to 2.0.64 if the Apache web
server was installed by the WFBS 7.x Setup program.
Setup keeps the existing Apache version if it was installed by other programs.
The scan method currently in use is retained after the upgrade.
Security Agent
All operating systems supported in WFBS 7.x are supported in this version.
If the agent runs Windows Home Server, apply Power Pack 2 or 3.
15
Worry-Free Business Security 8.0 System Requirements
Messaging Security Agent
All operating systems supported in WFBS 7.x are supported in this version.
If the agent runs Microsoft Exchange Server 2010, apply Service Pack 1 or 2.
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