BUSINESS LEADERSHIP SKILLS
Course Description: This course focuses on leadership development in the Corporate world.
The topics include development of leadership skills at personal level and team level, coaching
employees to improve performance, organizational leadership, ethics involved, performance
management and new recruit management
Learning Outcomes: On completing the course, students will be able to:
1. Develop interpersonal skills, professionalism, leadership and values
2. Take accountability, effectively resolve conflicts, teamwork
3. Develop human resource management skills
4. Develop External Awareness, be adaptable
5. Obtain and document information about an organizations strategic planning processes to
identify key components of the business strategy and market risks.
6. Distinguish between appropriate and inappropriate governance structures within an
organization.
7. Distinguish between appropriate and inappropriate internal control systems, including
system design, controls over data, transaction flow, wireless technology, and internet
transmissions.
8. Improve communication skills
9. Be result oriented and focus on vision
Level of Knowledge: Conceptual and Basic
Unit 1 Personal Leadership 12 Hours
Interpersonal skills (build trust, credibility and respect); Professionalism
(project an image of integrity and maturity); Business professionalism
(categories of important business relationships, attitude at business
meetings, luncheons, dinners); leadership styles; Focus and Discipline
(Organizing and prioritizing skills, multitasking, ); Global travel and
culture; Network through community service; Network to build business
connections and personal brand, promote organization; Time Management
Unit 2 Team Leadership 12 Hours
Tangible and intangible costs of employee turnover; Communications to
lead (listening effectively, avoiding biases, speaking persuasively); Conflict
management (between peers, associates & subordinates); Delegation
(Identify candidates for delegation and collaboration); Lead effective
meetings (skills essential for building cooperation and positive results in
meetings); Leadership Communications; Leadership styles and tendencies;
Leading strong teams (analyze and capitalize team strengths, working with
diverse styles, creation of competitive spirit, motivation); Sharing the glory
(focus on team achievements); Visionary Leadership
Unit 3 Coaching 8 Hours
Coach for performance improvement (help poor performers to improve,
strong performers to grow and improve faster); Supportive and directive
coaching; Mentorship (Creating a partnership, launching an initiative)
Unit 4 Organizational Leadership 12 Hours
Ethical leadership (boundaries to operate; acceptable vs. unacceptable
behavior); Motivation (difference between maintenance and motivation,
using tangible and intangible awards, focus on sense of belonging and
importance); Planning (with limited resources, steps involved in the
planning process); Strategic Planning (Identify key activities for
organization, organize key activities into short-term and long-term goals);
Vision, Mission and Values
Unit 5 Performance Management 8 Hours
Handling mistakes (corrective actions, constructive feedback); Performance
appraisals (an ongoing process); Performance defined (set performance
expectations, identify key result areas, smart performance standards)
Unit 6 Talent Management 8 Hours
New Employee Orientation (planning and executing effective new
employee orientation); Succession Planning (leadership succession,
replacement planning, talent management, succession management);
Talent selection (criteria and screening)
Essential Reading
1. Andrew J. DuBrin. (2016). Leadership: Research Findings, Practice and Skills. Cengage
Learning
2. Marshall Goldsmith & Mark Reiter. (2007). What got you here, Wont get you there.
Hachette Books
Recommended Reading
1. Robert J. Anderson and William A. Adams. (2015). Mastering Leadership: An Integrated
Framework for Breakthrough Performance and Extraordinary Business Results. Wiley
2. Robert N. Lussier and [Link]. (2016). Leadership: Theory, Application and
Skill development. Cengage Learning
3. D. SivanandhanRadhakrishnanPillai. (2014). Chanakyas 7 Secrets of Leadership. Jaico
Publishing House
