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Day-Care Service Survey Questionnaire

This document contains a questionnaire to survey households using daycare services in Mangalore, India. The questionnaire collects information in 20 questions on: 1) Family demographics and income, 2) Housing type, 3) Child/children attending daycare including age and sex, 4) Reasons for using daycare, 5) Source of information on daycare, 6) Considerations in choosing a daycare, 7) Satisfaction with services, 8) Suggestions to improve quality, 9) Payment details, 10) Assessment of fees and pickup/dropoff ease, 11) Recommendations to others, and 12) Other observations. The questionnaire aims to understand the user profile and experiences of families utilizing daycare

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60 views5 pages

Day-Care Service Survey Questionnaire

This document contains a questionnaire to survey households using daycare services in Mangalore, India. The questionnaire collects information in 20 questions on: 1) Family demographics and income, 2) Housing type, 3) Child/children attending daycare including age and sex, 4) Reasons for using daycare, 5) Source of information on daycare, 6) Considerations in choosing a daycare, 7) Satisfaction with services, 8) Suggestions to improve quality, 9) Payment details, 10) Assessment of fees and pickup/dropoff ease, 11) Recommendations to others, and 12) Other observations. The questionnaire aims to understand the user profile and experiences of families utilizing daycare

Uploaded by

kushi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

107

APPENDIX - IV

QUESTIONNAIRE

SAMPLE SURVEY OF HOUSEHOLDS USING DAY-CARE SERVICE

IN MANGALORE URBAN AGGLOMERATION

Religion: H/M/C/O
Caste :
1. Family particulars of the Household:

SI. Members of Sex Age Marital Education Occupation Monthly


No. the family status Income
(Rs.)

1. Husband
2. Wife
3. Child - 1
4. Child - 2
5. Child - 3
6. Child - 4
7. Father/Mother
8. Brother/Sister
9. Parents/Inlaws

Total Monthly Family Income Rs

2. Type of family structure:


Nuclear / extended / joint

3. Type of the Dwelling:

RCC Flat Tiled Thatched

Own
Rented
108

4. Particulars of the child going to the Day-Care Centre:

SI. Child Age Sex


NO.

1. First
2. Second
3. Third
4. Fourth

5. Reasons for sending the child to the Day-Care Centre:


a...........
b
c.....................................
d.....................................

6. From where did you get the information about the


availability of Day-Care Service ?

Source of Information:
a. Family members / relatives
b. Neighbours
c. Colleagues
d. Friends

7. Please mention your major considerations while choosing


a particular Day-Care Centre:
a.....................................
b.....................................
c.....................................
d.....................................
109

8. Are you happy with the service provided by the Day-Care


Centre ?
a. Happy
b. Neutral
c. Unhappy

9. In case you are dissatisfied with the Day-Care Service,


please specify the dissatisfying aspects of the Day-Care
Service:
a..................................
b..................................
c..................................
d..................................

10. What actions you have taken to reduce your


dissatisfaction ?

Action taken:
a..................................
b..................................
c................................. .
d..................................

11. To whom have you recommended the day-Care Centre so


far ?
a. Family members
b. Relatives
c. Neighbours
d. Colleagues
e. Friends
f. None
110

12. What suggestions do you offer to improve the quality of


Day-Care Services in Mangalore Urban Agglomeration ?

Suggestions:
a..................................
b..................................
c..................................
d..................................

13. Payment made to the Day-Care Centre:


a. Fees paid per month : Rs..........
b. Any other charges paid per month: Rs..........

14. Do you find the fees charged by the centre reasonable ?


Yes / No

15. Do you find any difficulty in leaving and picking up the


child at and from the centre ?
Yes / No

16. Are you happy with the timings of the Day-Care Centre ?
a. Happy
b. Neutral
c. Unhappy

17. Does the child like going to the Day-Care Centre ?


Yes / No

18. Did you make any assessment of the facilities provided


by the other Day-Care Centres before sending your child
to this centre ?
Yes / No
Ill

19. Do you supply food to the child while sending it to the


Day-Care Centre ?
Yes / No

20. Any other points observed/gathered;

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