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Night Shift Handover: Issue Follow-Up

1. The night shift handover document outlines various tasks including uploading a service validity base, patching windows hosts, UAT activities, open issues, firewall requests, and upcoming activities. 2. Key tasks assigned to Yogesh include testing code changes for agent transfer barring logic and reviewing code with Manoj. 3. The document provides status updates on tasks assigned to team members and instructions for activities scheduled during the night shift.

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Yog Renghe
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0% found this document useful (0 votes)
447 views8 pages

Night Shift Handover: Issue Follow-Up

1. The night shift handover document outlines various tasks including uploading a service validity base, patching windows hosts, UAT activities, open issues, firewall requests, and upcoming activities. 2. Key tasks assigned to Yogesh include testing code changes for agent transfer barring logic and reviewing code with Manoj. 3. The document provides status updates on tasks assigned to team members and instructions for activities scheduled during the night shift.

Uploaded by

Yog Renghe
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd

Night Shift Han

SR# CATEGORY HEADER/SUMMARY


1 Ivr_Activity Service validity base needs to be uploaded tonight
2 Scheduled_Activi Windows patching
ty HOSTNAME IP_ADDRESS
IVRDG007 172.24.248.17
IVRDG008 172.24.248.18
IVRDG012 172.24.248.22
IVRDG013 172.24.248.23
IVRDG014 172.24.248.24
IVRDG017 172.24.248.27
IVRDG018 172.24.248.28
IVRDG019 172.24.248.29

NEED ACTION / FOLLOW


SR# CATEGORY HEADER/SUMMARY

1 UAT UCC DND UAT_Idea_IVR


2 UAT Idea postpaid ICR migration status

3 Issue Agent Transfer Barring


Change the pointing.  } Unable to connect to BR and KN test number
4 Follow-Up Firewall request # REQ000004844441

5 Issue RE:  FW:  FW: Service Plus - Time Pass Caller


DM 18851- IVR Standardization - Postpaid IVR (Idea IVR Stack) - UAT
6 UAT Release for Sprint 3 [ SPOC details ]
OPEN RFC / INCIDENT
SR# CRQ0000001154
ID*+ SUMMARY
IVR: Service Validity Base Upload for PAN circles. RFC code
1 05 :CM.PA.0024)
CRQ0000001188
2 32 IVR : Changing the password for IVR_BI user
UPCOMING ACTIVIT
SR# Mail time Mail Subject
Night Shift Handover
OWNER STATUS
Kapil Scheduled

Kapil Scheduled

NEED ACTION / FOLLOW-UP / UAT


OWNER STATUS

Avinash/Kapil Open Point


Kishore Open Point

Kishore/Avina
sh Open Point

Yogesh In-Progress

Avinash Open Point

Yogesh/Jerine In-Progress
OPEN RFC / INCIDENT / WO
Submit Date End Date
### ###

### ###
UPCOMING ACTIVITIES
IMPACT Activity Time
over
INSTRUCTIONS/COMMENTS
Do not upload for ASM and NESA

P / UAT
INSTRUCTIONS/COMMENTS
Setup is ready for WB Circle Kindly raise the firewall bidirectional.. Firewall
bidirectional request has been raised REQ000004858605 for WB need
to take approval for the same.
Please coordinate with Spandana for testing. 172.24.174.73 Test Setup is ready
for AP circle.
HR circle SPOC Waseem has highlighted that even though numbers are added in
Managed_block table still they are able to take agent transfer . Upon checking it
was observed that from these callers are taking transfer from MNP IVR . Need to
do changes in code and rectify this . Changes done .Need review code by
Manoj

Have
pleaseraised Firewall
find out Request 
the solution & REQ000004844441 Network
confirm. Post changes, kindly –doInternal (Status
the testing is all
with in Completed )
existing barring logic in 12345/198/1909/155223/1925 . code changes at
CTICallCount java need to test end to end . Method setAllowTransfer ()
basis on DNIS_TYPE change PRIMARY_TRANSFER_LIMIT as 5 Need to
review code by Manoj

Vaishali has started with Sprint 3 UAT    Refer 172.17.174.73 for MUM circle
WO
COMMENTS
Task added till 05th Oct , need to add rest of the tasks till 11 th Oct
Activity Time -- 04th Oct 10:00 PM to 05th Oct Aug 02:00 AM and co-ordinate
with Biren for change the password,.
S
COMMENTS
Completed )
Avinash
Ashutosh
Dinesh
Jerine
Kishore
Kapil
Suyash
Yogesh
Yogesh/As
Yogesh/Di
Yogesh/Jer
Yogesh/Ki
Yogesh/Av
Yogesh/Kap
Yogesh/Suyash
Jerine/Dinesh
Dinesh/Kishore
Dinesh/Avinash
Dinesh/Kapil
Dinesh/Suyash
Jerine/Kishore
Jerine/Avinash
Jerine/Kapil
Jerine/Suyash
Kishore/Avinash
Kishore/Kapil
Kishore/Suyash
Avinash/Kapil
Avinash/Suyash
Kapil/Suyash
Ivr_ActivitCompleted
Scheduled_ In-Progress
UAT Need Follow-Up
Follow-Up Open Point
Issue Scheduled
Pending_MNo Action Req
To_Do Fyi
Fyi Client_Action_Req
Updates
Upcoming_Activity
Postponed
Completed
Tentative
Development
Yogesh/Suyash
Jerine/Dinesh
Dinesh/Kishore
Dinesh/Avinash
Dinesh/Kapil
Dinesh/Suyash
Jerine/Kishore
Jerine/Avinash
Jerine/Kapil
Jerine/Suyash
Kishore/Avinash
Kishore/Kapil
Kishore/Suyash
Avinash/Kapil
Avinash/Suyash
Kapil/Suyash

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