BOTI 2019
Lars-Göran Nilsson – Capability Expert
Jenny Olsson – Product Owner Maintenance App
Tetra Pak/2019
How many manuals
do we manage?
170 000
manuals in English
Tetra Pak/2019
General
2 300
>81 000 >29 500
Units in operation Equipment in operation
160 000 >10 000
Manuals in “operation” Manuals in “operation”
Processing Packaging
Tetra Pak/2019
General
Tetra Pak/2019
General
WHAT. HOW.
Tetra Pak/2019
General
Simplified maintenance on the go
Tetra Pak/2019
General
Corrective Maintenance
- Defect part identified and logged
- Adding the spare part from the Spare Part
Catalogue
- Maintenance task for the spare part found
and added to the Work order
CLICK TO VIEW MOVIE
Tetra Pak/2019
General
Preventive Maintenance
- Several Maintenance tasks
- Example with link to Maintenance Manual
on HOW to perform
- Receiving feedback from two colleagues
- Submit the feedback
Tetra Pak/2019
General
Tetra Pak System Landscape
Packaging fully compliant → Processing fully compliant 2020
Editor/Styler PDMLink
Display user manuals to
PDF
PDF
Translation customers (tetrapak.com)
BoM
XML
Management
System
Other Content DITA and Topics + MultiTerm apigee
e.g. SAP, ePlan XML Topic Workflows
Online
Display user manuals to
XML/HTML HTML customers and internal users
for online access service
Style and
language rules Publishing Engine
Display user manuals to
Images & Illustrations customers and internal users
PIV TechPub
Release and Translation Workflows External delivery
Tetra Pak/2019
General
Thank you!
Tetra Pak/2019
General