F R E Q U E N T LY A S K E D Q U E S T I O N S

VMware User Environment Manager

Solution Overview Q. What are the benefits of using User Environment Manager?

Q. What is VMware User Environment Manager? A. VMware User Environment Manager provides a single and
scalable solution to help customers protect their existing
A. VMware User Environment Manager™ offers personalization
investments and drives down costs. The solution requires
and dynamic policy configuration across any virtual,
minimal infrastructure to get started. It allows IT to deliver
physical and cloud-based Windows desktop environment.
dynamic profiles, applications, and user policies - reducing
User Environment Manager simplifies end-user profile
desktop and support costs. It additionally provides end-users
management by providing organizations with a single, light-
with personalized access that follows them across devices
weight and scalable solution that leverages existing
and locations in real time.
infrastructure. It accelerates time-to-desktop and time-to-
application by replacing bloated roaming profiles and Q. How does User Environment Manager enhance the Horizon
unmaintainable, complex logon scripts. It maps environmental Enterprise offering?
settings (such as networks and printers), and dynamically
A. User Environment Manager adds to our Workspace
applies end-user security policies and personalizations.
Environment Management capabilities and enhances our
Utilizing the VMware Horizon® Cloud Manager, this focused,
Horizon Enterprise offering by enabling our customers to
powerful and scalable solution is engineered to deliver
take advantage of user and application management for
workplace productivity while driving down the cost of day-
Horizon virtual desktops, session based desktops and
to-day desktop support and operations.
hosted applications.
VMware User Environment Manager is available stand-alone
Q. What is the VMware App Volumes?
or as part of VMware Workspace™ ONE™, Horizon 7, Horizon
Air™, and VMware App Volumes™. A. VMware App Volumes Enterprise edition is a solution
designed to enhance Citrix XenApp and XenDesktop
Q. What is User Environment Management?
environments. It provides a complete Workspace
A. User Environment Management is the concept of managing Environment Management solution that transforms
a user’s persona across devices and locations. IT centrally application and end-user management into a highly
manages policies where, regardless of how delivery is scalable, nimble delivery process that provides end users
performed, end-users can access their desktops and with access to the right applications every time they log in.
applications with personalized and consistent settings across
Citrix customers can improve their return on investment when
devices. UEM is focused entirely on the context of the user,
they standardize on the VMware App Volumes Enterprise
and not the device the user is working on. UEM generally
edition to drive down infrastructure and end-user management
focuses on user profile management, user personalization
costs. End users can enjoy a more personalized user experience
settings, contextual policy settings, user rights management,
with the ability to consistently access applications across
license management, and reporting.
devices and locations.
Q. How does VMware User Environment Manager work?
Q. Is there any overhead associated with this solution on my
A. VMware User Environment Manager allows IT to quickly network, storage or compute?
deliver a personalized environment to end-users at login
A. No, User Environment Manager has negligible impact on
across different devices and locations. Using dynamic
network, storage and compute.
contextual policy control, User Environment Manager gives
IT a comprehensive profile management tool that supports
physical, virtual, and cloud-hosted desktops and applications.
These policies deliver a consistent experience that adapts to
the end-user’s needs.

FAQ / 1
 VMware User Environment Manager

Q. I have a non-VMware VDI solution in place-can I still Licensing

leverage User Environment Manager?
Q. I am interested in purchasing User Environment Manager.
A. Yes. User Environment Manager can be leveraged with Citrix How can I purchase?
XenDesktop, Citrix XenApp, and RDSH environments.
A. VMware User Environment Manager is available stand-alone
Q. Is the solution scalable? or as part of Workspace ONE, Horizon 7, Horizon Air, and
VMware App Volumes. Contact your VMware representative
A. This is an enterprise-grade solution—and existing User
today.
Environment Manager customers have scaled this solution
to support well over 100,000 users. Q. How is User Environment Manager licensed?
Q. Are Persona Management customers entitled to User A. User Environment Manager is licensed on a named user/
Environment Manager? device or concurrent connection basis.
A. No. They can purchase User Environment Manager stand- Q. Can User Environment Manager licensing be used for
alone or upgrade to Horizon Enterprise. physical desktops and laptops?
Q. Is this product localized? A. Yes.
A. The product has Level 1 localization, which means it can run Q. How does concurrency work for User
on an English and non-English OS and can accept non-English Environment Manager?
input/output.
A. Based on the EULA, VMware will look to make sure that
Q. Where can I get access to demos and/or trials of User customers do not exceed their max. concurrency based on
Environment Manager? the amount purchased. As such, customers requiring 500
licenses for 1000 workers who share two shifts—can spin up
A. It is available for download on the vmware.com website.
1000 licenses of User Environment Manager to support these
users—but they must never have more than 500 active at any
given time during the day.
Q. Is there an upgrade path from VMware User Environment
Manager to Horizon 7?
A. Yes-customers who wish to upgrade from UEM to Horizon
Enterprise can do so.

VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 www.vmware.com
Copyright © 2015 VMware, Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed
at http://www.vmware.com/go/patents. VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be
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