BIOSEN C Line ServiceManual V1.6.0 - EN - Enc
BIOSEN C Line ServiceManual V1.6.0 - EN - Enc
BIOSEN C_line
Table of contents from: 2
0. Table of contents
Chapter
Security advice 1
Service information 2
Tools 3
Troubleshooting 4
Adjustment / check 6
Drawings 7
Spare parts 8
Upgrade Informations 9
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Service-Manual page: 2
BIOSEN C_line
Table of contents from: 2
© EKF-diagnostic
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Security advise von: 2
1. Security advise
1.0. Table of contents
1. Security advise........................................................................................................................................ 1
1.0. Table of contents................................................................................................................................. 1
1.1. Introduction.................................................................................................................................... 1.1-1
1.1.1. Intended use .......................................................................................................................... 1.1-1
1.2. Device disinfection ........................................................................................................................ 1.2-1
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© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual page: 1.1-2
BIOSEN C_line
Security advise of: 2
1.1. Introduction
The mere possession of this service manual does not authorise the performance of
a service or repair on the device.
The service of the named device is only allowed to be performed by authorised and
trained service partners.
# Description
1 Keep the device at room temperature after changing from cold to warm environment until no
condensed water is to be seen in or at the device.
2 Before opening the device follow chapter 1.2 of this manual: device disinfection.
3 Disconnect the device from the mains before opening.
4 Clean the mechanical and electronic components with a light and dry textile tissue.
5 Use only material, accessories released and recommended by EKF-diagnostic GmbH.
NOTE: Use of not released or recommended material or accessories can influence precision,
accuracy of measurement and life-time of the device disadvantageous.
Advise: No liability for damages at the device caused by the use of non-recommended
material or accessories as well as by unprofessional repair.
The BIOSEN C_line device system is intended for quantitative testing of glucose or lactate in human blood,
plasma or serum.
The sample is taken by an end-to-end capillary, placed in a pre-filled reaction container and afterwards
measured by the system.
All consumed material must be handled as potentially infected waste and must be disposed in accordance to
the rules and guidelines valid for your organisation.
The BIOSEN C_line is designed for the professional use in doctor’s office, at clinic stations and clinical
laboratories to support medical diagnostic as well as in sports medicine.
Taking blood and operating the BIOSEN C_line is allowed by medically trained and schooled staff with
experience and knowledge in handling in-vitro diagnostics and this device, only.
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Revision history
Rev. Date by pages Description Approval
1.0.0 23.3.06 Vat all Issue of document -
1.1.0 14.12.06 TM all revision -
1.2.0 21.04.09 TM 2 revision -
1.3.0 29.12.10 GR 1 Include warning notice -
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 1.2-1
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Work steps
No. Description
1 Outside:
The device must be wiped with disinfectant (e.g. Microbac extra 1%, or. Bacillocid rasant 0,5% for
30 min).
Exchanger:
The exchanger must be disinfected with spray disinfectant (e.g. with Bacillol AF).
Flow system:
For preparation fill 1 mL Aseptisol and 200 µL Bodophen in a container and add 20mL of tap
water..
The solution should react 20 min, than rinse it well, let water react for another 15 min and rinse
again.
Advise: Please compare with the manual,- menu item Maintenance „Rinsing / Disinfection“
Advise: The mixture of Aseptisol and Bodophen expires after one day.
Attention: Thick gloves must be worn during the preparation of the mixture of Aseptisol
and Bodophen! The safety data sheets must be read carefully!
2 All disinfected devices must be marked.
Attention: Start all repair works on a device 30 min after outside disinfection of surface and
exchanger at the earliest.
Revision history
Rev. Date by Pages Description Approval
1.0.0 14.03.06 Gr all Issue of document -
1.1.0 14.12.06 TM all revision
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 1.2-2
BIOSEN C_line
Security advise of: 2
© EKF-diagnostic
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2. Serviceinformation
2.0. Table of contents
2. Serviceinformation .................................................................................................................................. 1
2.0. Table of contents................................................................................................................................. 1
2.1. Introduction.................................................................................................................................... 2.1-1
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recording or otherwise, without prior permission, from the publisher.
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Serviceinformation of: 2
2.1. Introduction
In case that comprehensive or rather important changes become necessary, EKF – diagnostic will send out a
modification notice.
This Form will contain the following information:
This chapter should help to file these documents for faster access.
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Serviceinformation of: 2
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Tools von: 2
3. Tools
3.0. Table of contents
3. Tools ....................................................................................................................................................... 1
3.0. Table of contents................................................................................................................................. 1
3.1. Mechanical tools and gadgets....................................................................................................... 3.1-1
3.2. Measuring and test equipment...................................................................................................... 3.2-1
3.3. Patch-Software.............................................................................................................................. 3.3-1
3.3.1. Introduction ............................................................................................................................ 3.3-1
3.3.2. Preconditions ......................................................................................................................... 3.3-1
3.3.3. Usage..................................................................................................................................... 3.3-2
3.3.4. Troubleshooting ..................................................................................................................... 3.3-4
3.4. Service-Software ........................................................................................................................... 3.4-1
3.4.1. Introduction ............................................................................................................................ 3.4-1
3.4.2. Conditions .............................................................................................................................. 3.4-1
3.4.3. Terms and Definitions ............................................................................................................ 3.4-1
3.4.4. Adjustments ........................................................................................................................... 3.4-2
3.4.5. Start connection to device...................................................................................................... 3.4-2
3.4.6. Finish connection to device.................................................................................................... 3.4-4
3.4.7. Read and store header .......................................................................................................... 3.4-4
3.4.8. Load header and write into device ......................................................................................... 3.4-5
3.4.9. Carry out a command ............................................................................................................ 3.4-6
3.4.10. Change parameter ............................................................................................................. 3.4-8
3.4.11. Troubleshooting.................................................................................................................. 3.4-9
3.5. Flash-Software M16 ...................................................................................................................... 3.5-1
3.5.1. Introduction ............................................................................................................................ 3.5-1
3.5.2. Abbreviations and terms ........................................................................................................ 3.5-1
3.5.3. Preconditions ......................................................................................................................... 3.5-1
3.5.4. Carrying out............................................................................................................................ 3.5-2
3.5.5. Troubleshooting ..................................................................................................................... 3.5-4
3.6. Flash-Software BIOSEN-Flash ..................................................................................................... 3.6-1
3.6.1. Introduction ............................................................................................................................ 3.6-1
3.6.2. Abbreviations and terms ........................................................................................................ 3.6-1
3.6.3. Preconditions ......................................................................................................................... 3.6-1
3.6.4. Firmware-update of the HMIC................................................................................................ 3.6-1
3.6.5. Firmware-update of PIC......................................................................................................... 3.6-5
3.6.6. Troubleshooting ..................................................................................................................... 3.6-6
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Tools of: 2
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Mechanical gadgets
# Number Reference # Description
1 1 5211-5316-0753 Fit-up-aid Sensor block for holding basic corpus
2 1 5211-5322-0771 Fit-up-aid contact holder to position contact holder
3 1 5211-5422-0933 Fit-up-holder chip-card to glue chip-card holder on bottom
plate in right position
4 1 5211-5437-0263 top container recognition for commissioning the machine
without assembled case
5 1 5211-5516-0074 Fit-up-aid needle module
6 1 5211-5537-0255 Fit-up-aid driving unit to hold the intermediate level
7 1 5213-5018-0339 Fit-up-aid tray cover for fitting GP+ cover into upper case in
the right position
8 1 5211-5301-0590 Fit-up-aid flow cell, for correct positioning into sensor block
9 1 5211-5337-0951 Testing aid H for flow cell to check the correct high
10 1 5211-5343-0952 Testing aid H for contact holder to check the correct high
Various
# Number Reference # Description
1 1 0913-0101-0371 Super glue Cyan acrylate 460, 20g
2 1 0913-0102-0388 Super glue Cyan acrylate 406, 20g
3 1 0913-0103-0405 Silicon glue RTV-734, 310ml
4 1 0913-0101-0499 Super glue Cyan acrylate VM-20, 20g
Revision history
Rev. Date by Pages Description Approval
1.0.0 14.03.06 Gr all Issue of document -
1.1.0 18.01.07 TM all revision
1.2.0 12.07.07 TM all Update Product Number + tools + gadgets + various
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Revision history
Rev. Date by Pages Description Approval
1.0.0 14.03.06 Gr all Issue of document -
1.1.0 18.01.07 TM all revision
1.2.0 23.09.10 TM 1 revision article 1 and 2
© EKF-diagnostic
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Service-Manual Page: 3.3-1
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Tools by: 4
3.3. Patch-Software
3.3.1. Introduction
The firmware of the device needs numerous specific data for its operation which sometimes could be vary
from device to device. These data, called parameters, could be changed afterwards by so called „patching“.
All data necessary for such „patching“ process are provided in a „patch-file“.
3.3.2. Preconditions
For parameter patching the following materials are needed:
• PC
o Operating system from MS-Windows 98
o serial interface 9-pin D-Sub or USB-RS232-adaptor
• Software „BIOSEN_Patch.exe“
• Service-cable
• Patch-file
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3.3.3. Usage
Working steps
No. Description
1 Connect the device with the mains
2 Set the device in a failure status (failure dialogue should be displayed) e.g. take out bottle with
system solution
3 Connect the PC with the device with the service cable
• at PC: jack COM-1..4
• at device: EDV-jack
4 Start software „BIOSEN_Patch.exe“.
4 3
Advise: The program BIOSEN_Patch automatically seek for the first currently not used serial
interface, due to the fact another program could use a serial interface as well. In case no
serial interface is available, the other program has to temporarily ended.
Attention! In case an USB -RS232-adaptor is used, the interface assignment of COM 1..4 by
the operating system has possibly to be done again (start / System control / system / device
manager / connections (COM and LPT) / connection parameters / extended / COM-
connection number)
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Tools by: 4
6 Loading the selected patch-files by pressing the button „Open“ 3 and choosing the corresponding
file
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3.3.4. Troubleshooting
Failure Description
The device do’s not The device does not react.
response
Causes:
• Device is not connected to the mains
• Device is not in failure state
• Device is not correctly connected with the PC
• Chosen the wrong interface
The device (serial-no) do’s The patch-file is not intended for this device
not need to be patched
Revision history
Rev. Date by Pages Description Approval
1.0.0 30.03.06 TK all Issue of document -
1.1.0 18.01.07 TM all revision
© EKF-diagnostic
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3.4. Service-Software
3.4.1. Introduction
Software BIOSEN _service was established to carry out different service tasks. Using this software is
possible to carry out different tests of device components or necessary adjustment after changing of
mechanical components.
3.4.2. Conditions
To carry out service-connection necessary following material:
• PC
o System software min. MS-Windows 98
o Serial interface 9-pole or USB-RS232-adapter
• Software „BIOSEN_Service.exe“
• Service-cable
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3.4.4. Adjustments
All following adjustments are located under menu point „Options / Settings“.
Tab COM-Port
Port Selection of serial interface for creating the connection to device.
Tab Path
Load Header Default value for loading of a Header-File
Save Header Default value for storing of a Header-File
Context Files Path definition for register of available Context-Files
Measurements Default value for storing of measuring curves
Advice: The program BIOSEN_Service tries to use set-up serial interface during start. Could
be happen conflict, because other program is also using this serial interface. If no other
serial interface is available the other program has to be finished.
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Tools of: 10
7 Press Button 1 for connecting. After successful connection will be shown information for
identification of device 2.
1 3
8 After connection will be selected firs of all HMIC. Should be also selected PIC, has to be pressed 3
(Fig. 1).
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Tools of: 10
2 1
2 Press Button 2 (Fig.4) to finish connection. After successful performance all data in information
fields will be deleted.
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BIOSEN C_line
Tools of: 10
4 Definite storing place for Header-File. Program propose files name, which includes serial number of
device and Sub-Device.
Advice: Storing of Headers has to carried out for each Sub-Device separately.
Advice: On the safety reasons each Header should be stored before starting any changing of
HMIC or PIC parameters.
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Tools of: 10
Fig.7 Security query before overwriting Fig.8 Message after a successful writing.
Attention! All parameters of the sub-devices selected are overwritten. A re-production of the
old data is not possible.
6 Advise: If the written header was not the original variant e.g. at a re-production, it is possibly
necessary to carry out additional settings.
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Tools of: 10
4 The commands are combined to groups. The selection of the group is carried out via tab. For
sending a requested command the respective entry is selected by mouse click and sent with button
4. The respective entry can alternatively be activated by double-click directly.
Depending on the sent order additional data are output during or after the execution of the
command in field 6.
1 6
3 4 5
Commands without automatic termination must be stopped by pressing the button "stop" 5.
A command without automatic termination is e.g. the continuous display of the temperature.
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BIOSEN C_line
Tools of: 10
4 The parameters are combined to groups. The selection of the group is carried out via tab.. For
changing a requested parameter the respective entry is selected by mouse click
By pressing the enter-button the entry changes to the edit mode. After completed change of the
value the edit mode will be left by pressing the enter-button again. If all requested changes were
carried out, the complete dialog must be completed with the button “OK”, first then the settings will
be transferred actually to the device.
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Tools of: 10
3.4.11. Troubleshooting
Error Description
Wrong header file for The wrong header was choosen for the sub-device currently selected e.g. the
selected sub device PIC is selected and the header of a HMIC was loaded.
The device does not The device does not react:
response
Causes:
• Device is not connected with the power supply
• Device is not in error state
• Device is not connected correctly with the EDP
• Wrong interface was selected
File XXX not found The Context-File with version X was not found.
Causes:
• The paths for the Context-Files (see settings) are not correct
• The version demanded by the device of the Context-Files is not
available
Unable to open com port The program could not open the configured serial interface.
Causes:
• The given serial interface is used by another program at present
• The given serial interface is not available
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BIOSEN C_line
Tools of: 10
1 2 3 4 5 6 7 8
10
11 12
Revision history
Rev. Date By Pages Description Approval
1.0.0 03.04.06 TK All Issue of documents -
1.1.0 21.03.07 TM all revision
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 3.5-1
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Tools of: 4
3.5.1. Introduction
There is a possibility to update the internal program (firmware) to the latest available version. For each unit of
the device (HMI and PIC) there exist unique variants which can be changed independently. Each of the
programs will be stored In a flash ROM.
3.5.3. Preconditions
For doing a firmware-update the following materials are necessary:
• PC
o operating system from MS-Windows 98
o Serial interface 9-pin D-SUB or USB-RS232-adaptor
• Software „ M16Flash-2.exe“
• Service-cable
• MOT-File
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Service-Manual Page: 3.5-2
BIOSEN C_line
Tools of: 4
3 Choosing the preferred MOT-file by pressing the button „Refer...“. The setting marked in Fig.2 has
necessarily to be set.
Advise: After selection of the preferred MOT-Files a failure dialogue with the text “ Can not
found the ID-file“ will appear. This is normal and can be ignored.
4 Input of the ID-code and closing the dialogue with the „OK“ button.
Advise: Use the ID-code that belongs to the firmware which should be overwritten.
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 3.5-3
BIOSEN C_line
Tools of: 4
5 Selection of the buttons „E.P.R“. Confirmation of the security request. The firmware is written now.
Advise: After restarting the device should display a CRC-failure in the ROM. This is o.k. and
must be disposed by the service order seek and store “CRC-code for ROM.
Advise: Depending on the new firmware version some additional works might be necessary.
If so, t is described together with the new firmware version.
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 3.5-4
BIOSEN C_line
Tools of: 4
3.5.5. Troubleshooting
Failure Description
Timeout. Push Reset No communication has been settled
Causes:
• Device is not connected to the mains
• The device is not correctly connected with the PC
• The procedure to prepare the flashing has not be done failure free
• Wrong interface has been chosen
• PCBA is defect
Solution:
End the program by confirming all dialogues having a n „OK“ button and cancel
all dialogues which have a „Cancel“ button through it. After several dialogues it
comes to the main dialogue. Here the EXIT-button must be confirmed.
Can not found the ID-file The file with the ID-code has not been found. This reaction is normal and can
be ignored.
Not match ID The inputted ID-code does not match the firmware version of the device. The
right ID-code must of the firmware which has to be overwritten must be used.
Revision history
Rev. Date by Pages Description Approval
1.0.0 30.03.06 TK all Issue of document -
1.1.0 19.01.07 TM all revision
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 3.6-1
BIOSEN C_line
Tools of: 8
3.6.1. Introduction
There is a possibility to update the internal software (firmware) to the latest version during normal operation.
For each unit of the device (HMI and PIC) there exist unique variants which can be changed independently.
Each of the programs will be stored in a Flash-ROM. By using the software BIOSEN-Flash it is possible to
update the HMI firmware in one Step. To update the PIC-firmware, a separate step is necessary.
3.6.3. Preconditions
For doing a firmware-update the following materials are necessary:
• PC
o operating system from MS-Windows 98
o serial interface 9-pin D-Sub or USB-RS232-adaptor
• software „BIOSEN_Flash.exe“
• service-cable
• MOT-file
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Service-Manual Page: 3.6-2
BIOSEN C_line
Tools of: 8
1 2 3 4
6 10
11
8
Advise: Firstly the program BIOSEN_Flash tries to use COM-1. Therefore it must be assured
that no other program that uses this interface during program procedure
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Service-Manual Page: 3.6-3
BIOSEN C_line
Tools of: 8
6 Connect the device to the mains. When the device successfully changed into flash-mode, a short
sequence of tones sounds. Nothing appears on the screen.
7 Selection of the chosen MOT-Files and closing of the dialogue.
8 Input the ID-code and close the dialogue by pressing the “OK“. Button
Advise: It is necessary to use the ID-code that belongs to the firmware version that has to be
overwritten.
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Service-Manual Page: 3.6-4
BIOSEN C_line
Tools of: 8
9 After inputting the correct ID-code the other buttons become activated and can be used.
Fig. 5 Program and device are ready to start the flashing process
10 Start flashing by pressing the „E.P.C.“ 11 button. Buttons 7, 8, 9 are not needed.
Fig. 6 Erasing the program memory Fig. 7 Writing the new firmware
Advise: After restart the device should display a CRC-failure in ROM. This is o.k. and must
be corrected by carrying out the service order „CRC-Code find out and save for ROM.
Advise: Depending on the new firmware version some additional works might be necessary.
If so, t is described together with the new firmware version.
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Service-Manual Page: 3.6-5
BIOSEN C_line
Tools of: 8
1 2 3 4
6 10
11
8
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 3.6-6
BIOSEN C_line
Tools of: 8
4 Selection of the used interfaces while connecting with the service cable (COM-1..2) 6
Advise: Firstly the program BIOSEN_Flash tries to use COM-1. Therefore it must be assured
that no other program that uses this interface during program procedure
6 Connect the device to the mains. When the device successfully changed into flash-mode, a short
sequence of tones sounds. Nothing appears on the screen.
7 Close the program BIOSEN_Flash by pressing buttons 1.
8 The update process will go on with Flash-Software M16 see Flash-Software M16.
Attention! During work through the Flash-Software M16 under no circumstances the device
must not be disconnected from the mains otherwise all former Steps have to be done again.
3.6.6. Troubleshooting
Failure Description
ID-Code is wrong The inputted ID-code does not match the firmware of the device. Make sure the
ID-code of the firmware is used that should be overwritten.
The device do’s not The device does not react
response
Causes:
• The device is not connected to the mains
• Device is not in flash mode or possibly has been started „normal“
• The device is not correctly connected to the PC
• Wrong interface has been chosen
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Service-Manual Page: 3.6-7
BIOSEN C_line
Tools of: 8
Revision history
Rev. Date by Pages Description Approval
1.0.0 30.03.06 TK all Issue of document -
1.1.0 19.01.07 TM all revision
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 3.6-8
BIOSEN C_line
Tools of: 8
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Seite: 1
BIOSEN C_line
Troubleshooting von: 2
4. Troubleshooting
4.0. Table of contents
4. Troubleshooting ...................................................................................................................................... 1
4.0. Table of contents................................................................................................................................. 1
4.1. Tube system failure ....................................................................................................................... 4.1-1
4.2. Measuring problems...................................................................................................................... 4.2-1
4.2.1. Quiescent current failure........................................................................................................ 4.2-1
4.2.2. Calibration failure ................................................................................................................... 4.2-3
4.2.3. Failure of accuracy................................................................................................................. 4.2-6
4.2.4. Precision failures.................................................................................................................... 4.2-8
4.2.5. Throughput of consumables .................................................................................................. 4.2-9
4.3. Mechanical Problems.................................................................................................................... 4.3-1
4.3.1. Sample tray ............................................................................................................................ 4.3-1
4.3.2. Lifter ....................................................................................................................................... 4.3-4
4.3.3. Pivot arm ................................................................................................................................ 4.3-5
4.3.4. Pump...................................................................................................................................... 4.3-6
4.3.5. Sensor block .......................................................................................................................... 4.3-7
4.4. Electrical Problems........................................................................................................................ 4.4-1
4.5. Communication problems ............................................................................................................. 4.5-1
4.5.1. Printer..................................................................................................................................... 4.5-1
4.5.2. EDP........................................................................................................................................ 4.5-4
4.6. Miscellaneous................................................................................................................................ 4.6-1
4.7. Error List........................................................................................................................................ 4.7-1
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Service-Manual Seite: 2
BIOSEN C_line
Troubleshooting von: 2
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 4.1-1
BIOSEN C_line
Troubleshooting of: 2
No transport of liquid
Pre-condition / previous history / failure codes
Calibration error, rest current failure.
It is pre-condition that the pump turns. Check transportation by taking out and re-insert system solution.
Revision history
Rev. Date by Pages Description Approval
1.0.0 23.03.06 Aßmann all Issue of document -
1.1.0 18.01.07 TM all revision
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 4.1-2
BIOSEN C_line
Troubleshooting of: 2
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 4.2-1
BIOSEN C_line
Troubleshooting of: 10
Chip-Sensor contacts are wet. System solution wetted the contact pads while sensor has been
changed, the spring contacts are wet.
-> Open the sensor block, take out the Sensor and wipe it carefully with a dry tissue
-> Open the sensor block, wipe spring contact with a dry tissue carefully
2 After transportation of disconnection from the mains for longer time
Chip-sensor has to stabilize after disconnection.
-> No need to act, device automatically changes into „ready for measurement“ mode, when the
Sensor quiescent current reaches a value below the limit. The displayed value refreshes every 50
sec. and must be below 50 nAs
3 After or during measurement
A sample with too high concentration (e.g. un-diluted) or improper medium has been tested.
-> need to act, device automatically changes into „ready for measurement“ mode, when the
Sensor quiescent current reaches a value below the limit. The displayed value refreshes every 50
sec. and must be below 50 nAs. Eventually the process can be speed-up by additional rinsing
cycles. Take out system-solution and re-insert.
Problems with system solution. False, expired or contaminated system solution (e.g. change of
waste and system solution bottles)
-> Empty bottle of system solution, rinse it carefully with original EKF-system solution
Rinse the device system several times (take out and re-insert system solution).
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Service-Manual Page: 4.2-2
BIOSEN C_line
Troubleshooting of: 10
4 Device failure
Internal failure of sensor block or PIC-PCBA. Unsolder sensor cable of the belonging measuring
channel of PIC-PCB, according to disassembly / assembly / start running sensor block and device
provisional.
-> In case the failure furthermore occurs, change PIC – PCBA, according to disassembly / assembly
/ change
-> If the failure disposed, change sensor block, according to disassembly / assembly / sensor block
Sensor current failure 1105, 1106, 1107. measurement aborted, failure has to be
confirmed
Pre-condition / previous history / failure codes
Could happen during or after measurement. The sensor quiescent-current do not reach basic value or rather
drift of sensor quiescent-current after measurement is too high
Wrong solution in the cup, not correctly filled with 1mL, expired.
-> dilute sample in original pre-filled EKF cup
-> double check before use that reaction cup is pre-filled properly and closed
2 Problems with system solution
Flow-system is permeable. System solution and sample will not be correctly transported.
-> check flow-system according to Troubleshooting/tube system failure.
4 Problems with the chip sensor
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BIOSEN C_line
Troubleshooting of: 10
In case a failure occurs during calibration the current standard cup is internal marked empty by the
system (it is unascertainable whether the cup is really empty or another failure caused the problem).
-> Take out standard cup, wait 2 sec. And re-insert it
3 Device failure
1115, 1116 calibration value Sensor 1 (2) too low. Failure has to be confirmed
Pre-condition / previous history / failure codes
After starting calibration or auto-calibration
Advise: For testing it might be helpful to use patient sample or control solution with higher
concentration as standard solution. In case it calibrates, the problem was clearly caused by the
standard solution
Attention! Under no circumstances a so calibrated device must be used to measure patient
samples. This test is for failure identification, only.
3 Problems with the chip-sensor
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Service-Manual Page: 4.2-4
BIOSEN C_line
Troubleshooting of: 10
Flow-system is permeable. System solution and sample will not be correctly transported.
-> check flow-system according to Troubleshooting/tube system failure.
5 Device failure
1117, 1118 Calibration value Sensor 1 (2) too high. Failure has to be confirmed
Pre-condition / previous history / failure codes
After starting calibration or auto-calibration.
Advise: For testing it might be helpful to use patient sample or control solution with higher
concentration as standard solution. In case it calibrates, the problem was clearly caused by the
standard solution
Attention! Under no circumstances a so calibrated device must be used to measure patient
samples. This test is for failure identification, only.
2 Problems with the flow-system
Flow-system is permeable. System solution and sample will not be correctly transported.
-> check flow-system according to Troubleshooting/tube system failure..
3 Problems with the chip-sensor
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Service-Manual Page: 4.2-5
BIOSEN C_line
Troubleshooting of: 10
1119, 1120 Calibration value Sensor 1 (2) astable. Failure has to be confirmed
Pre-condition / previous history / failure codes
After calibration or auto-calibration
Advise: For testing it might be helpful to use patient sample or control solution with higher
concentration as standard solution. In case it calibrates, the problem was clearly caused by the
standard solution
Attention! Under no circumstances a so calibrated device must be used to measure patient
samples. This test is for failure identification, only.
2 Problems with environmental temperature.
The device is operated at a site with too big fluctuation of temperature, e.g. an opened window,
direct solar radiation etc.
-> operate the device at a proper site, see operation manual
3 Problems with the chip-sensor
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Service-Manual Page: 4.2-6
BIOSEN C_line
Troubleshooting of: 10
1125, 1126, 1127, 1128 Calibration failure Sensor 1 (2). Failure has to be confirmed
Pre-condition / previous history / failure codes
After starting calibration or auto-calibration. Problems with the internal gradient.
Advise: For testing it might be helpful to use patient sample or control solution with higher
concentration as standard solution. In case it calibrates, the problem was clearly caused by the
standard solution
Attention! Under no circumstances a so calibrated device must be used to measure patient
samples. This test is for failure identification, only.
2 Problems with system solution.
False, or expired system solution
-> Empty bottle of system solution, rinse it carefully refill it with original EKF-system solution
3 Problems with the flow-system.
Flow-system is permeable. System solution and sample will not be correctly transported.
-> check flow-system according to Troubleshooting/tube system failure.
4 Problems with the chip-sensor
Measured values of control material are not within the expected range.
Against this measured values of patient samples are plausible.
Pre-condition / previous history / failure codes
Control values are out of tolerance
Problems with control material. Controls are expired, incorrectly stored or improperly purified.
-> Use new, un-breached control material
-> properly take control material by an end-to-end capillary and put it into the reaction cup, shake it
in the right way , see also operation manual – chapter – sample handling
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Service-Manual Page: 4.2-7
BIOSEN C_line
Troubleshooting of: 10
Calibration failed due to deficient standard solution Concentration of the standard solution is too
high or to low
-> use correctly stored original EKF standard solution or rather open or order a new batch
Problem of accuracy: All consecutive values show a deviation of max. 1,5% to the preliminary
and following value The tendency of the value pattern is always increasing
or decreasing.
Problem of precision: All consecutive values show spread in different deviation of > 1.5% in
booth increasing and decreasing directions.
See also troubleshooting / measuring problems / precision failures.
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Service-Manual Page: 4.2-8
BIOSEN C_line
Troubleshooting of: 10
Device calibrates very often, more than 3 times or show failure code 1119, 1120
Pre-condition / previous history / failure codes
None
Patient values are not feasible. Neither calibration nor control problems.
Pre-condition / previous history / failure codes
None
Problems with pre-filled reaction cups. No original EKF- reaction cups, expired or incorrect filled
reaction cups.
-> Use original EKF – reaction cups in junction with original EKF – system solution
-> do not use already expired consumables
-> check whether the reaction containers are properly filled To make a rough estimate you can
orient to the 1mL – scale of the reaction cup
2 Problems with sample preparation
-> the 20 µL end-to-end capillary must exactly be filled with blood. No overlapping blood or air
bubbles are allowed
-> as sample material only whole blood, serum or plasma is suitable
-> when you get the filled end-to-end capillary into the reaction cup make sure no solution comes
out
-> Shake the closed reaction container until the end-to-end capillary wash out
-> closed and un-broached reaction cups with sample inside can be stored in a fridge for up to 24
hours at 6-8°C Afterwards an exact measurement can no more assured
see also operation manual C_line, chapter sample preparation.
3 Device problem
It is eventually a problem of broaching. Two holes must to be seen in the lid of the reaction cup, the
hole of the sample cannula and a second for ventilation. In case there is only one hole you should
-> check lifter parameterization according to alignment/ adjustment / tests / lifter
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Service-Manual Page: 4.2-9
BIOSEN C_line
Troubleshooting of: 10
-> Glucose sensors have to be stored 6-8°C, lactate sensors at–18°C. Longer storages at room
temperature can seriously reduce sensor storage time
-> during taxi the environmental temperature must not exceed 45°C Therefore the temperature
control dot on the sensor packing foil has to be checked. It must not be black colored.
-> if you are in a doubt, use a new sensor batch
4 Device failure
Reaction cup with standard solution is not sufficient for at least 4 - 5 calibrations.
Pre-condition / previous history / failure codes
None
Revision history
Rev. Date by Pages Description Approval
1.0.0 27.03.06 F.Aßmann all Issue of document -
1.1.0 19.01.07 TM all revision
1.2.0 30.08.07 TM 2,3,7 revision
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Service-Manual Page: 4.2-10
BIOSEN C_line
Troubleshooting of: 10
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Service-Manual Page: 4.3-1
BIOSEN C_line
Troubleshooting of: 8
The sample tray causes noises within a certain section during a full rotation.
Pre-condition /Previous history / Error codes
None
Immediately with tapping the reaction vessels (air hole or sampling) the sample tray
cants. The device changes to an error status after that.
Pre-condition / Previous history / Error codes
Error codes: 3115; 3116
Attention: It is important, that the wall thicknesses of the lid membranes or the material are
equal to the Eppendorf 2.0 mL; 1.5 mL sample cups!
2 Check whether the current height of the tray driver corresponds to the specification. Compare this
with chapter Alignment/Adjustment/Tests.
3 Check whether the tray support is assembled according to the specification.
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Service-Manual Page: 4.3-2
BIOSEN C_line
Troubleshooting of: 8
Some sample cups fitted in the tray cants after the sample cannula pricks the air
hole or the sample cannula drives back to the system solution position after
sampling.
Pre-condition / Previous history / Error codes
Error codes: 3106; 3108; 3105
Advise: There is the possibility, that certain types of bar code label come of the sample cup
independently. This circumstance has to be avoided absolutely!
3 Check the adjustments of the lifter-pivot arm unit, whether the height adjustment of the holder for
exchanger and wiper is adjusted according to the requirements. The required steps are described in
chapter alignment/adjustment/tests.
The pivot arm touches the sample cups of an equipped sample tray. The device
changes to an error status afterwards.
Pre-condition / Previous history /Error codes
Error codes: 3121; 3103
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Service-Manual Page: 4.3-3
BIOSEN C_line
Troubleshooting of: 8
Some or more sample cups of an equipped sample tray are not recognized in the
measuring series.
Pre-condition / Previous history / Error codes
None
Attention: A measurement range undershooting (see operator's manual chapter "Ready for
measurement") is not comparable with this error pattern!
2 Check whether the sample cup recognition works. The required tests are described in chapter
alignment/adjustment/tests.
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BIOSEN C_line
Troubleshooting of: 8
4.3.2. Lifter
The lifter causes noises within a certain section of the traverse path.
Pre-condition / Previous history / Error codes
None
The pivot arm touches the sample cups of an equipped sample tray. The device
changes to an error status afterwards.
Pre-condition /Previous history
Error codes: 3121; 3103
© EKF-diagnostic
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Service-Manual Page: 4.3-5
BIOSEN C_line
Troubleshooting of: 8
The pivot arm causes noises within a certain section of drive range or the device
changes to an error status in exceptional cases.
Pre-condition /Previous history / Error codes
Error codes: 3112
Some micro test tubes fitted in the tray get stuck on the tip of the sample cannula.
After the sample cannula has tapped the air hole.
Pre-condition / Previous history / error codes
Error codes: 3112; 3115;
Advise: There is the possibility, that certain types of bar code label come of the micro test
tubes independently. This circumstance has to be avoided absolutely!
3 Check the adjustments of the lifter-pivot arm unit, whether the height adjustment of the holder for
exchanger and wiper is adjusted according to the requirements. The required steps are described in
chapter alignment/adjustment/tests.
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Service-Manual Page: 4.3-6
BIOSEN C_line
Troubleshooting of: 8
4.3.4. Pump
The pump causes noises within a certain section or during the complete rotation.
Pre-condition / Previous history
None
Advise: For this work step it is not necessary to open the device!
5 At faulty pump rolls the complete pump wheel has to be exchanged.
Advise: For this work step it is not necessary to open the device!
6 Check whether system solution has penetrated into the pump housing before.
7 In case of a gear contaminated with system solution the pump assembly has to be changed.
Compare to chapter dismantling/assembly.
Pump wheel stands still and does not move. After a cold start the device changes to
an error status.
Pre-condition /Previous history
Error code: 2101;
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Service-Manual Page: 4.3-7
BIOSEN C_line
Troubleshooting of: 8
The parameter or type of an inserted chip sensor is not recognized "No sensor
found" or the inserted chip sensor is recognized faultily.
Pre-condition / Previous history
Error codes: 1108;
Advise: Under circumstances a Lactate chip sensor is recognized as a glucose chip sensor
or not assigned to any parameter and recognized as a dummy chip sensor.
Dummy Chip sensor Typ II Glucose Chip sensor Typ II Lactate Chip sensor Typ II
© EKF-diagnostic
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BIOSEN C_line
Troubleshooting of: 8
Frequent appearance of the error message "sensor current fault" during the
measuring readiness/stand-by.
Pre-condition / Previous history
Error codes: 1109; 1110; 1111; 1160
Advise: It is imperative to pay attention to grant the device system a corresponding time
period for the stabilization after transportation or longer shutdown..
2 Check whether the contact pads of the chip sensor are free of deposits.
3 Check whether system solution residues are recognizable in the areas of the contact pads.
4 Check whether all six spring contact pins can easily be moved within their guide.
5 Cleaning of the gap (sensor seal and chip sensor contacting)
Advise: It is imperative to pay attention to keep sharp-egded objects away from the flow cell.
6 Wipe the areas of the contact pads at the chip sensor dryly with a dust-free cloth/Klinex.
Advise: In the course of the elimination of all solution residues the chip sensor holding
should absolutely be checked and be cleaned if necessary.
7 Check of the function. Replace chip sensor at renewed malfunction by a new one.
A closing of the sensor seal is not recognized. The display remain in the request to
insert a chip sensor.
Pre-condition / Previous history
None
Revision history
Rev. Date By Pages Description Approval
1.0.0 14.03.06 Gr All Issue of documents -
1.1.0 19.01.07 TM all revision
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Service-Manual Page: 4.4-1
BIOSEN C_line
Troubleshooting of: 6
Advise: Check whether the connection values given on the type plate correspond with the
power supply.
4 Check the mains cable on damages. (kinks, crushes)
5 Check the fuses (see Alignment/Adjustment/Tests power supply/mains adapter)
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Troubleshooting of: 6
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Troubleshooting of: 6
4 Change display. (see Dismantling /Assembly Change case with display / touch screen)
Advise: A change of the display is intended only in connection with the upper case.
5 Change HMIC. (see Dismantling / Assembly Change PCBA HMIC)
Advise: For a fast functional test the HMIC can be connected with a working display to
delimit the error.
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Troubleshooting of: 6
4 Change HMIC for check of a perhaps available electrical defect. (see Dismantling / Assembly
Change PCBA HMIC)
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Troubleshooting of: 6
Revision History
Rev. Date By Pages Description Approval
1.0.0 17.03.06 TM All Issue of document -
1.1.0 22.01.07 TM all revision
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BIOSEN C_line
Troubleshooting of: 6
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Service-Manual Page: 4.5-1
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Troubleshooting of: 6
4.5.1. Printer
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Troubleshooting of: 6
14 Check the connection cable between plug connector 2 and serial printer interface 1.
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Troubleshooting of: 6
16 Check the connection cable between plug connector 4 and plug connector 3.
17 (see Alignment/ Adjustment/ Tests printer)
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Troubleshooting of: 6
4.5.2. EDP
None
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Troubleshooting of: 6
6 Check the connection cable between plug connector 2 and serial interface for EDP connection 1.
7 Check plug connector 4.
8 Check the connection cable between plug connector 4 and plug connector 3.
9 (See Alignment/ Adjustment/ Test EDP)
Revision History
Rev. Date By Pages Description Approval
1.0.0 18.03.06 TM All Issue of document -
1.1.0 22.01.07 TM all revision
© EKF-diagnostic
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BIOSEN C_line
Troubleshooting of: 6
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Troubleshooting of: 10
4.6. Miscellaneous
none
Advise: Carry out the cleaning of the bar code window with a moderate pressure to avoid an
ejection of the bar code window.
Advise: If the bar code window is scratched it must be changed. (see dismantling/assembly
bar code reader)
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Troubleshooting of: 10
3 Check adjustment and initialization of the bar code reader (see alignment/adjustment/tests bar code
reader)
4 If no outer cause is visible, the upper case can be dismantled to look for other error causes. (see
dismantling/assembly upper case)
5 Possibly the bar code window 1 has to be cleaned from inside using cotton swabs drenched in ethyl
alcohol.
Advise: Carry out the cleaning of the bar code window with a moderate pressure to avoid an
ejection of the bar code window.
Advise: If the bar code window is scratched it must be changed. (see dismantling/assembly
bar code reader)
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BIOSEN C_line
Troubleshooting of: 10
4
2
Advise: Do not remove connection cable 2 while the device is in operation. Separate the
power supply cable from the device first. Otherwise the PIC can be destroyed.
7 Check the connecting cable 2. In this process a new BC can be used as test equipment. Within the
cold start sequence the BC must switch into "Scan-operation"
Advise: Do not remove or contact connection cable 2 while the device is in operation.
Separate the power supply cable from the device first. Otherwise the PIC can be destroyed.
8 If necessary the bar code reader 3 has to be changed.
9 Adjustment and initialization of the new bar code reader (see alignment/justification/tests bar code
reader)
10 Assemble the upper case (see dismantling/assembly upper case)
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BIOSEN C_line
Troubleshooting of: 10
None
6 Check with a single touch panel whether the error is caused by the display or the HMIC.
7 If necessary the display with touch screen has to be changed. (see dismantling/assembly change
case with display/touch screen).
8 If necessary the HMIC has to be changed (see dismantling/assembly change PCBA HMIC)
9 Assemble the upper case (see dismantling/assembly upper case)
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Troubleshooting of: 10
Advise: Possibly it is sufficient to turn the system solution bottle by 90°, since some bottle
edges are different in their optical qualities.
2 Dismantling the upper case (see dismantling/assembly upper case)
3 Check the filling identification sensor 6 for a failure. In this process a test adapter (single sensor
edge) has to be connected in plug connector J2 and the test is repeated.
Advise: If the filling identification sensor is faulty the whole bottle compartment must be
changed. (see dismantling/assembly change bottle compartment)
4 If necessary the PIC has to be changed. (see dismantling/assembly change PCBA PIC)
Advise: It is thoroughly necessary to check whether the PIC PCBA has to be considered. The
optical sensor is the error cause in more than 90% of all cases!
5 Assemble the upper case (see dismantling/assembly upper case)
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Troubleshooting of: 10
Advise: Use compressed air or a cotton swab drenched with ethyl alcohol for cleaning.
3 Dismantling the upper case (see dismantling/assembly upper case)
4 Check the filling identification sensor 6 for a failure. In this process a test adapter (single sensor
edge) has to be connected in plug connector J2 and the test is repeated.
(see attachment component side PIC- PCBA Rev. B or D)
Advise: If the filling identification sensor is faulty the whole bottle compartment must be
changed. (see dismantling/assembly change bottle compartment)
5 If necessary the PIC has to be changed. (see dismantling/assembly change PCBA PIC)
Advise: It is thoroughly necessary to check whether the PIC PCBA has to be considered. The
optical sensor is the error cause in more than 90% of all cases!
6 Assemble the upper case (see dismantling/assembly upper case)
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BIOSEN C_line
Troubleshooting of: 10
None
Advise: Possibly it is sufficient to turn the system solution bottle by 90°, since some bottle
edges are different in their optical qualities.
2 Dismantling the upper case (see dismantling/assembly upper case)
3 Check the filling identification sensor 7 for a failure. In this process a test adapter (single sensor
edge) has to be connected in plug connector J5 and the test is repeated.
(see attachement component side PIC- PCBA Rev. B or D)
Advise: If the filling identification sensor is faulty the whole bottle compartment must be
changed. (see dismantling/assembly change bottle compartment)
4 If necessary the PIC has to be changed. (see dismantling/assembly change PCBA PIC)
Advise: It is thoroughly necessary to check whether the PIC PCBA has to be considered. The
optical sensor is the error cause in more than 90% of all cases!
5 Assemble the upper case (see dismantling/assembly upper case)
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Service-Manual page: 4.6-8
BIOSEN C_line
Troubleshooting of: 10
Advise: Use compressed air or a cotton swab drenched with ethyl alcohol for cleaning.
3 Dismantling the upper case (see dismantling/assembly upper case)
4 Check the filling identification sensor 7 for a failure. In this process a test adapter (single sensor
edge) has to be connected in plug connector J5 and the test is repeated.
(see attachement component side PIC- PCBA Rev. B or D)
Advise: If the filling identification sensor is faulty the whole bottle compartment must be
changed. (see dismantling/assembly change bottle compartment)
5 If necessary the PIC has to be changed. (see dismantling/assembly change PCBA PIC)
Advise: It is thoroughly necessary to check whether the PIC PCBA has to be considered. The
optical sensor is the error cause in more than 90% of all cases!
6 Assemble the upper case (see dismantling/assembly upper case)
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BIOSEN C_line
Troubleshooting of: 10
None
7 It has to be checked with a test adapter whether the error cause can be found at the card terminal.
8 Change the card terminal. (see dismantling/assembly card terminal)
Revision History
Rev. Date By Pages Description Approval
1.0.0 18.03.06 TM All Issue of document -
1.1.0 22.01.07 TM all revision
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BIOSEN C_line
Troubleshooting of: 10
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Service-Manual Page: 4.7-1
BIOSEN C_line
Troubleshooting of: 38
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1104 PIC Process – general Task cannot be carried out in It was tried to carry out a task which
this condition contravenes the current condition.
• Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
1105 PIC Process – measuring Absolute quiescent current is After a calibration / measuring it is tried to
general – cleaning too high lower the quiescent current to the level before
measuring by flushing the system. This was
not reached within a particular time. The
absolute value of the quiescent current is far
too high.
• Device was separated from the power • Chip sensor needs to stabilize
supply for several days or hours again
• Device will change to a quiescent
current fault possibly after some
seconds
• Leave device in this condition till it
passes into measuring readiness
automatically
• Wrong medium being measured • Device is designed for the thinned
measuring (1:50) of human blood,
serum or plasma
• Use a correct medium being
measured
• Either there is no system solution in the • Fill in new system solution
flow system or it is not transported or not • Check filling identification sensors
duly transported (see section Check filling
identification sensors)
• Further troubleshooting (see
sections tube system error,
measuring problems)
• Sample cups pre-filled with wrong • Use new, original, correct pre-filled
solution EKF sample cups
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BIOSEN C_line
Troubleshooting of: 38
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BIOSEN C_line
Troubleshooting of: 38
1108 PIC Process – Standby / Absolute quiescent current is During standby, measuring readiness and
measuring readiness / too high error status the quiescent current of the
error status system is controlled.. The absolute value of
the quiescent current is too high
• Device was separated from the power • Chip sensor needs to stabilize
supply for several days or hours again
• Leave device in this condition till it
passes into measuring readiness
automatically
• Either there is no system solution in the • Fill in new system solution
flow system or it is not transported or not • Check filling identification sensors
duly transported (see section Check filling
identification sensors)
• Further troubleshooting (see
sections tube system error,
measuring problems)
• faulty, overaged or not duly stabilized • If the chip sensor was changed in
chip sensor switched off condition, change the
sensor in accordance with the
operator's manual under retention
of the chip sensor
• If the chip sensor is faulty or too
old, change the sensor in
accordance with the operator's
manual
1109 PIC Process – Standby / Quiescent current drift is too During standby, measuring readiness and
measuring readiness / high error status the quiescent current of the
error state system is controlled. The temporal change of
the current is too high
• see error code 1108 • see error code 1108
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Troubleshooting of: 38
1110 PIC Process – measuring Absolute quiescent current is Before a calibration / measuring the quiescent
general too high current is determined for the later cleaning.
The absolute value of the quiescent current is
too high.
• see error code 1105 • see error code 1105
1111 PIC Process – measuring Quiescent current drift is too Before a measuring the quiescent current is
general high determined for the later cleaning. The
temporal change of the current is too high
• see error code 1105 • see error code 1105
1112 PIC Process – measuring Wrong actuator position A series for measuring patient samples was
patient samples called without the actuators being in the rest
position.
• Error in the sequence control at PIC or • Carry out a software update. (see
HMIC sections flash software M16 and
flash software Biosen flash)
1113 PIC Process – calibration Wrong actuator position Calibration was started without the actuators
being in the rest position.
• Error in the sequence control at PIC or • Carry out a software update. (see
HMIC sections flash software M16 and
flash software Biosen flash)
1114 PIC Process – calibration No standard cup found No valid standard cup for calibration was
found.
• No standard cup placed • Position standard cup
• Standard cups empty • Replace an empty standard cup by
a full one
• Device has not recognized change of • Take out shortly and reinsert
the standard cup standard cup
• Plug connector contacts incorrectly • Check plug connector/contacting
(crimp contacts are correctly
situated in the connector housing)
• Change cup handling segment 1 if
necessary (see section change cup
handling segment 1)
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BIOSEN C_line
Troubleshooting of: 38
• Sensor for cup recognition contaminated • Clean cup recognition sample tray
or cup recognition segment 1 (see
section check / clean cup
recognition and cup handling
segment 1 and 2 – clean cup
recognition)
• Sensor for cup recognition faulty • Check cup recognition of the cup
handling and sample tray and
change the cup handling if
necessary (see section cup check
recognition and check cup
handling)
• PCBA PIC faulty • If check fails with functional cup
handling change PCBA PIC, (see
section Change PCBA PIC)
1115 PIC Process – calibration Chip sensor 1: calibration The calibration value could not reach the
value too low minimum value after several tests either.
• Standard cup empty • Replace an empty standard cup by
a full one
• wrong or improper standard • Use a new original standard cup
preferably of a new packing
• Chip sensor faulty or too old • Change chip sensor according to
the operator’s manual
• Flow system leaky, exchanger, sample • Check flow system (see section
cannula or pump tube used up or faulty Checking flow system)
• If necessary change exchanger or
pump tube according to the
operator’s manual
1116 PIC Process – calibration Chip sensor 2: calibration The calibration value could not reach the
value too low minimum value after several tests either.
• See error code 1115 • See error code 1115
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BIOSEN C_line
Troubleshooting of: 38
1117 PIC Process – calibration Chip sensor 1: calibration The calibration value exceeds the maximum
value too high value even after several tests.
• wrong or improper standard • Use a new original standard cup
preferably of a new packing
• Chip sensor faulty • Change chip sensor according to
the operator’s manual
1118 PIC Process – calibration Chip sensor 2: calibration The calibration value exceeds the maximum
value too high value even after several tests.
• See error code 1117 • See error code 1117
1119 PIC Process – calibration Chip sensor 1: calibration The measuring value of several calibration
value instable runs varies greatly.
• wrong or improper standard • Use a new original standard cup
preferably of a new packing
• Flow system leaky, exchanger, sample • Check flow system (see section
cannula or pump tube used up or faulty Checking flow system)
• If necessary change exchanger or
pump tube according to the
operator’s manual
• improper system solution • Fill in new system solution
• Chip sensor faulty • Change chip sensor according to
the operator’s manual
1120 PIC Process – calibration Chip sensor 2: calibration The measuring value of several calibration
value instable runs varies greatly.
• See error code 1119 • See error code 1119
1121 PIC Process – calibration – Chip sensor 1: Maximum too The measuring value falls below the lower
signal analysis low detection limit of the signal analysis.
• See error code 1115 • See error code 1115
1122 PIC Process – calibration – Chip sensor 2: Maximum too The measuring value falls below the lower
signal analysis low detection limit of the signal analysis.
• See error code 1115 • See error code 1115
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BIOSEN C_line
Troubleshooting of: 38
1123 PIC Process – calibration – Chip sensor 1: Maximum too The measuring value exceeds the saturation
signal analysis high limit of the signal analysis.
• See error code 1117 • See error code 1117
1124 PIC Process – calibration – Chip sensor 2: Maximum too The measuring value exceeds the saturation
signal analysis high limit of the signal analysis..
• See error code 1117 • See error code 1117
1125 PIC Process – calibration – Chip sensor 1: Tolerance of The signal analysis evaluates the quality of
signal analysis the individual values the maximum under different criteria. At least
compared with the average 1 criteria has failed.
value at the time of the • See error code 1119 • See error code 1119
maximum too high
1126 PIC Process – calibration – Chip sensor 2: Tolerance of The signal analysis evaluates the quality of
signal analysis the individual values the maximum under different criteria. At least
compared with the average 1 criteria has failed.
value at the time of the • See error code 1119 • See error code 1119
maximum too high
1127 PIC Process – calibration – Chip sensor 1: Uniform The signal analysis evaluates the quality of
signal analysis distribution error of the the maximum under different criteria. At least
individual values compared 1 criteria has failed.
with the average value at the • See error code 1119 • See error code 1119
time of the maximum
1128 PIC Process – calibration – Chip sensor 2: Uniform The signal analysis evaluates the quality of
signal analysis distribution error of the the maximum under different criteria. At least
individual values compared 1 criteria has failed.
with the average value at the • See error code 1119 • See error code 1119
time of the maximum
1129 PIC Process – calibration – Chip sensor 1: Starting point Error is caused by the algorithm 1 of the
signal analysis not found signal analysis. Measuring signal is disturbed.
• See error code 1119 • See error code 1119
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Service-Manual Page: 4.7-9
BIOSEN C_line
Troubleshooting of: 38
1130 PIC Process – calibration – Chip sensor 2: Starting point Error is caused by the algorithm 1 of the
signal analysis not found signal analysis. Measuring signal is disturbed.
• See error code 1119 • See error code 1119
1131 PIC Process – calibration – Chip sensor 1: zero current Error is caused by the algorithm 1 of the
signal analysis not found signal analysis. Measuring signal is disturbed.
• See error code 1119 • See error code 1119
1132 PIC Process – calibration – Chip sensor 2: zero current Error is caused by the algorithm 1 of the
signal analysis not found signal analysis. Measuring signal is disturbed.
• See error code 1119 • See error code 1119
1133 PIC Process – calibration – Chip sensor 1: It was tried to If errors in the execution of the signal analysis
signal analysis test an invalid maximum on occur, these are traped here.
limiting values. Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
1134 PIC Process – calibration – Chip sensor 2: It was tried to If errors in the execution of the signal analysis
signal analysis test an invalid maximum on occur, these are traped here.
limiting values. Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
1135 PIC Process – calibration – Chip sensor 1: Base line Error is caused by the algorithm 2 of the
signal analysis correction failed signal analysis. Measuring signal is disturbed.
• See error code 1119 • See error code 1119
1136 PIC Process – calibration – Chip sensor 2: Base line Error is caused by the algorithm 2 of the
signal analysis correction failed signal analysis. Measuring signal is disturbed.
• See error code 1119 • See error code 1119
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Service-Manual Page: 4.7-10
BIOSEN C_line
Troubleshooting of: 38
1137 PIC Process – calibration – Correction of the pump tube Device has an algorithm for the correction of
signal analysis mounting failed the delivery rate of the pump changing over
the time. This error is caused if factory-made
standard parameters do not lead to success.
• Wrong pump tube • Use a new original pump tube
• Inapplicable parameterisation of the • Change factory parameters with
factory-made parameters either service card P (from HMIC
version 2.0) or Biosen Patch and
corresponding Patchfile (see
section Patch software). The
Patches can be requested after
consultation with the EKF support.
1140 PIC Process – measuring Wrong actuator position Calibration was started without the actuators
controls being in the rest position.
• Error in the sequence control at PIC or • Carry out a software update. (see
HMIC sections flash software M16 and
flash software Biosen flash)
1141 PIC Process – measuring reserved - -
controls
1145 PIC Process – measuring Wrong actuator position Calibration was started without the actuators
STAT sample being in the rest position.
• Error in the sequence control at PIC or • Carry out a software update. (see
HMIC sections flash software M16 and
flash software Biosen flash)
1146 PIC Process – measuring reserved - -
STAT sample
1150 PIC Process – cleaning / Wrong actuator position Calibration was started without the actuators
disinfection being in the rest position.
• Error in the sequence control at PIC or • Carry out a software update. (see
HMIC sections flash software M16 and
flash software Biosen flash)
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Service-Manual Page: 4.7-11
BIOSEN C_line
Troubleshooting of: 38
1151 PIC Process – cleaning / No cup found The trial to find an equipped position C1 with
disinfection the disinfection cup has failed.
• No cup with disinfection solution was • Place a disinfection cup at position
placed at position C1 C1
• Plug connector contacts incorrectly • Change cup handling segment 1 if
• Check plug connector/contacting (crimp necessary (see section change cup
contacts are correctly situated in the handling segment 1)
connector housing)
• Sensor for cup recognition contaminated • Clean cup recognition sample tray
or cup recognition segment 1 (see
section check / clean cup
recognition and cup handling
segment 1 and 2 – clean cup
recognition)
• Cup recognition for position C1 faulty • Check cup recognition of the cup
handling and sample tray and
change the cup handling if
necessary (see section cup check
recognition and check cup
handling)
• PCBA PIC faulty • If check fails with functional cup
handling change PCBA PIC, (see
section Change PCBA PIC)
1155 PIC Process – error status Too many errors More simultaneous errors have accumulated • Separate device from the power
than the device can process. and start again
• Solve occuring errors
consecutively
1156 PIC Process – error status Error status was enforced by The error status was called by a command or
status changes a not handled error has appeared.
• Software error PIC or HMIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
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Service-Manual Page: 4.7-12
BIOSEN C_line
Troubleshooting of: 38
1157 PIC Process – error status No user solvable error existing A command was called for solving errors
although there is not an error which can be
solved by a user action.
• Software error HMIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
1158 PIC Process – error status reserved - -
1160 PIC Process – general No valid chip sensor found It was tried to start the device or to carry out
the sensor conditioning with invalid sensors.
• At least 1 sensor block is without chip • Fit sensors according to the
sensor, but closed operator’s manual
• Dummy sensors are put in all available • At least 1 chip sensor for glucose
sensor blocks. or lactate must be used
• The sensor contacting is faulty • Check of the contacts at the chip
sensor (See section Sensor block
/ Chip sensor – check contacts)
• Check of the status of the
contacts at the sensor block;
Contacts must be dry and may be
not bent or damaged elsewhere
• if necessary change concerned
sensor contacts (see section
Sensor block – change of contact
pins)
• Sensor block faulty • Check the wiring of the sensor
block to the PIC (see section
Check sensor block)
• If wiring is faulty change sensor
block, if necessary
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Service-Manual Page: 4.7-13
BIOSEN C_line
Troubleshooting of: 38
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For permission contact EKF-diagnostic GmbH, Ebendorfer Chaussee 3, D-39179 Barleben
Service-Manual Page: 4.7-14
BIOSEN C_line
Troubleshooting of: 38
1170 PIC Process – general CRC-error EEPROM The parameter memory of the device is
protected by a check sum, which is compared
with the investigated one at the start of the
system.
• PIC was parameterised and process with • Select the PIC and again deselect
the service software or service card P using the service software. With
was not completed duly this process a new CRC is
generated.. (see section Service-
Software)
• EEPROM faulty • Change PCBA PIC (see section
Change PCBA PIC)
1171 PIC Process – general CRC-error ROM The parameter memory of the device is
protected by a check sum, which is compared
with the investigated one at the start of the
system.
• A new software version was installed on • Carry out the command "generate
the PIC, however it was forgotten to CRC code for ROM" using the
generate a new check sum.. service software for the PIC. (see
section Service-Software)
• Flash-ROM faulty • Change PCBA PIC (see section
Change PCBA PIC)
1172 PIC Process – general Version conflict of the The parameter stored in the EEPROM must
parameter table versions in correspond to the parameters supported by
ROM and EEPROM the program, otherwise this error is caused at
the system start.
• A new software version was installed, • Carry out the command "copy
however it was forgotten to adapt the parameter table in EEPROM"
parameter table versions between ROM using the service software for the
and EEPROM. PIC. (see section Service-
Software)
• EEPROM faulty • Change PCBA PIC (see section
Change PCBA PIC)
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Service-Manual Page: 4.7-15
BIOSEN C_line
Troubleshooting of: 38
1180 PIC Process – general Default values for global At least one parameter contains either no
parameters were loaded value or an invalid one.
• PIC was parameterised using the service • Set parameters on valid values
software or service card P. The using either the service software
parameterisation contained, however, an by writing headers or single ones
invalid value. or the service card P. Please
contact the EKF support.
• EEPROM faulty • Change PCBA PIC (see section
Change PCBA PIC)
1181 PIC Process – general Default values for parameters At least one parameter contains either no
of the AD-converter were value or an invalid one.
loaded • See error code 1180 • See error code 1180
1182 PIC Process – general Default values for parameters At least one parameter contains either no
of the measurement value value or an invalid one.
processing were loaded • See error code 1180 • See error code 1180
1183 PIC Process – general Default values for parameters At least one parameter contains either no
of the finite state machine value or an invalid one..
were loaded • See error code 1180 • See error code 1180
1184 PIC Process – general Default values for general At least one parameter contains either no
parameters of the actuator value or an invalid one.
control were loaded • See error code 1180 • See error code 1180
1185 PIC Process – general Default values for parameters At least one parameter contains either no
of the tray control were loaded value or an invalid one.
• See error code 1180 • See error code 1180
1186 PIC Process – general Default values for parameters At least one parameter contains either no
of the pivot arm control were value or an invalid one.
loaded • See error code 1180 • See error code 1180
1187 PIC Process – general Defaultwerte für Parameter At least one parameter contains either no
der Hebersteuerung wurden value or an invalid one.
geladen • See error code 1180 • See error code 1180
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Service-Manual Page: 4.7-16
BIOSEN C_line
Troubleshooting of: 38
1188 PIC Process – general Default values for parameters At least one parameter contains either no
of the pump control were value or an invalid one.
loaded • See error code 1180 • See error code 1180
1189 PIC Process – general Default values for parameters At least one parameter contains either no
of the temperature measuring value or an invalid one.
were loaded • See error code 1180 • See error code 1180
1190 PIC Process – general Default values for parameters At least one parameter contains either no
of the temperature controller value or an invalid one.
were loaded • See error code 1180 • See error code 1180
1200 PIC Process – general Message queue has The message queue cannot process any
overflowed further news at the moment.
• Too many errors or happenings • Separate device from the power
simultaneous and start again.
• Clear errors in the order of their
appearance
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
1201 PIC Process – general An unknown message type A message type which cannot be handled was
was found within message found in the message queue.
queue Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
1202 PIC Process – general An unknown message was A message which cannot be handled was
found within message queue found in the message queue.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
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Service-Manual Page: 4.7-17
BIOSEN C_line
Troubleshooting of: 38
2100 PIC Pump – general Pumpensteuerung war An action of the step motor control was not
blockiert (deadlock) completed duly.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
2101 PIC Pump – Synchronous error The pump could not be synchronized.
synchronisation • Pump wheel does not rotate • Check pump (see section Check
• Synchronous sensor faulty pump)
• If necessary change pump (see
section Change pump)
• PCBA PIC faulty • Contact and check definitely intact
pump with PIC
• If necessary change PIC (see
section Change PCBA PIC)
2102 PIC Pump – general Motor voltage did not switch It was tried to activate the step motor without
on duly. switching on all required tensions
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Service-Manual Page: 4.7-18
BIOSEN C_line
Troubleshooting of: 38
2202 PIC Pump – general An unknown message type A message type which cannot be handled was
was found within message found in the message queue.
queue Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
2203 PIC Pump – general An unknown message was A message which cannot be handled was
found within message queue found in the message queue.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
3100 PIC Actuators – tray Tray control was blocked An action of the step motor control was not
(deadlock) completed duly.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
3101 PIC Actuators – pivot arm Pivot arm control was blocked An action of the step motor control was not
(deadlock) completed duly.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
3102 PIC Actuators – lifter Lifter control was blocked An action of the step motor control was not
(deadlock) completed duly.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
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Service-Manual Page: 4.7-19
BIOSEN C_line
Troubleshooting of: 38
3103 PIC Actuators – Error - the tray synchronization The tray could not be synchronized.
synchronous • Tray is blocked externally or drags • Check tray retainer for
contaminants.
• Check whether correct sample
cups are used
• Check hub of the tray and if
necessary readjust (see section
Adjustment of tray retainer)
• If necessary change tray retainer
(see section Change tray retainer)
or replace tray
• Tray mechanics is faulty (tray rotates • Change of tray unit (see section
stiffly or mechanics makes unusual Complete change of the tray unit)
noises)
• Encoder / codewheel contaminated • Clean encoder / codewheel (see
section Tray – clean encoder /
codewheel)
• Encoder / codewheel faulty • Check contacting of the plugs
• Change faulty codewheel (see
section Change codewheel tray)
• Change faulty encoder (see
section Change encoder tray)
• Synchronization pin below the tray is • Change tray holding (see section
missing or is damaged Change tray holding) or replace
tray
• Sensor for synchronization is faulty • Check contacting of the plugs and
change sensor for synchronization
if necessary (see section Change
sensor for tray synchronization)
• Tray motor is faulty • Check contacting of the plugs and
if necessary change of the inter-
level (see section Change inter-
level)
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Service-Manual Page: 4.7-20
BIOSEN C_line
Troubleshooting of: 38
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Service-Manual Page: 4.7-22
BIOSEN C_line
Troubleshooting of: 38
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For permission contact EKF-diagnostic GmbH, Ebendorfer Chaussee 3, D-39179 Barleben
Service-Manual Page: 4.7-23
BIOSEN C_line
Troubleshooting of: 38
3114 PIC Actuators - lifter Lifter was opened from Lifter was blocked while descending down. A
necessity crush protection activates an immediate run-
up of the lifter.
• See error code 3106 • See error code 3106
3115 PIC Actuators – pivot arm Pivot arm was moved while Pivot arm was moved before the sample
lifter was moved. cannula is grooved into the sample cup.
Moving repeatedly causes the error.
(Protection of the sample cannula)
• Pivot arm was nudged • Avoid a manual handling in the
operating range of the mechanics.
• Improper sample cups • Use correct sample cups
according to operator’s manual
• Broached position on the sample cup • Check adjustment of the pivot arm
was not correct and if necessary re-parameterize
(see section Parameterize pivot
arm)
3116 PIC Actuators - tray Tray was moved while lifter Tray was moved before the sample cannula is
was moved grooved into the sample cup. Moving
repeatedly causes the error. (Protection of the
sample cannula)
• Tray was nudged • Avoid a manual handling in the
operating range of the mechanics.
• Improper sample cups • Use correct sample cups
according to operator’s manual
• Broached position on the sample cup • Check adjustment of the tray and
was not correct if necessary re-parameterize (see
section Parameterize tray)
3117 PIC Actuators - tray Tray must be adjusted The position of the tray must be often
permanently corrected before or after the process.
• See error code 3103 • See error code 3103
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Service-Manual Page: 4.7-24
BIOSEN C_line
Troubleshooting of: 38
3118 PIC Actuators – pivot arm Pivot arm must be adjusted The position of the pivot must be often
permanently corrected before or after the process.
• See error code 3104 • See error code 3104
3119 PIC Actuators - lifter Lifter must be adjusted The position of the lifter must be often
permanently corrected before or after the process.
• See error code 3106 • See error code 3106
3120 PIC Actuators - tray Tray has not reached its The tray could not reach its intended position.
required position The blocking control was not activated.
• See error code 3103 • See error code 3103
3121 PIC Actuators – pivot arm Pivot arm has not reached its The pivot arm could not reach its intended
required position position. The blocking control was not
activated.
• See error code 3104 • See error code 3104
3122 PIC Actuators - lifter Lifter has not reached its The lifter could not reach its intended position.
required position The blocking control was not activated.
• See error code 3106 • See error code 3106
3123 PIC Actuators - tray Tray position is not defined An action was requested without the actuator
being synchronous. The actuator is not
synchronous before the system start and after
an error of the actuator.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
3124 PIC Actuators – pivot arm Pivot arm position is not An action was requested without the actuator
defined being synchronous. The actuator is not
synchronous before the system start and after
an error of the actuator.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
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Service-Manual Page: 4.7-25
BIOSEN C_line
Troubleshooting of: 38
3125 PIC Actuators - lifter Lifter position is not defined An action was requested without the actuator
being synchronous. The actuator is not
synchronous before the system start and after
an error of the actuator.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
3126 PIC Actuators - tray Tray position is not available A position was requested which does not exist.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
3127 PIC Actuators – pivot arm Pivot arm position is not A position was requested which does not exist.
available Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
3128 PIC Actuators - lifter Lifter position is not available A position was requested which does not exist.
Software erro PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
3129 PIC Actuators - tray Sequence error tray It was tried to carry out a tray action which
cannot be carried out from the present tray
position.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
3130 PIC Actuators - general No sample cup at required Must not appear as a direct error. Is used for
position production of an own error code in different
conditions.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
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Service-Manual Page: 4.7-26
BIOSEN C_line
Troubleshooting of: 38
3131 PIC Actuators - general No sample cup found Must not appear as a direct error. Is used for
production of an own error code in different
conditions.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
3132 PIC Actuators - general reserved - -
3133 PIC Actuators – Bar code No communication to the bar The bar code reader does not react at a
code reader connection trial.
• Bar code reader is not supplied with • Check plug connector/contacting,
current or connector contacts faultily if necessary plug again
• Bar code reader was initialized faultily • Re-initialize bar code reader with
service software or with service
card C (see section Initialize bar
code reader) Please contact EKF
support.
• Bar code-ribbon cable faulty • Change bar code ribbon cable
(see section Bar code reader –
Change ribbon cable)
• Bar code reader faulty • Change bar code reader (see
section Change bar code reader)
• PCBA PIC faulty • Change PCBA PIC (see section
Change PCBA PIC)
3134 PIC Actuators – Bar code Initialization error – Bar code • Bar code reader was initialized faultily • Re-initialize bar code reader with
reader service software or with service
card C (see section Initialize bar
code reader) Please contact EKF
support.
3135 PIC Actuators – Bar code Bar code interface was not It was tried to read a bar code without the
approved interface to the bar code being switched on.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
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For permission contact EKF-diagnostic GmbH, Ebendorfer Chaussee 3, D-39179 Barleben
Service-Manual Page: 4.7-27
BIOSEN C_line
Troubleshooting of: 38
3136 PIC Actuators – Bar code Bar code is too large for read It was tried to read a too long bar code. • Use bar codes with the correct
buffer format in accordance with
operator's manual.
3137 PIC Actuators – tray Motor voltage for the tray was It was tried to steer for the step motor without
not switched on duly switching on all required tensions.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
3138 PIC Actuators – pivot arm Motor voltage for the pivot arm It was tried to steer for the step motor without
was not switched on duly switching on all required tensions.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
3139 PIC Actuators - lifter Motor voltage for the lifter was It was tried to steer for the step motor without
not switched on duly switching on all required tensions.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
3200 PIC Actuators - general Parameter value in message It was tried to pass invalid parameters to the
queue is wrong controller.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
3201 PIC Actuators - general Message queue has The message queue cannot process any
overflowed further news at the moment.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
3202 PIC Actuators - general An unknown message type A message type which cannot be handled was
was found within message found in the message queue.
queue Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
© EKF-diagnostic
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Service-Manual Page: 4.7-28
BIOSEN C_line
Troubleshooting of: 38
3203 PIC Actuators - general Order is not supported It was tried to carry out a command which is
presently. not supported. at the moment.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
3204 PIC Actuators - general An unknown message was A message which cannot be handled was
found within message queue found in the message queue.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
4200 PIC Container- / cup Message queue has The message queue cannot process any
recognition – general overflowed further news at the moment.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
4201 PIC Container- / cup An unknown message type A message type which cannot be handled was
recognition – general was found within message found in the message queue.
queue Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
4202 PIC Container- / cup An unknown message was A message which cannot be handled was
recognition – general found within message queue found in the message queue.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
5100 PIC Temperature controller Cyclic sending is active It was tried to request data from the
– general temperature controller once more although
these are already sent.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
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Service-Manual Page: 4.7-29
BIOSEN C_line
Troubleshooting of: 38
5101 PIC Temperature controller Heating for the pre-heater • Connectors contact faultily • Check plug connector/contacting
– pre-heater (crimp contacts are correctly
situated in the connector housing)
• If necessary change sensor block
(see section Change sensor
block)
• Heating faulty • Check heating (see section
Sensorblock – Check temperature
sensor / heating)
• If necessary change sensor block
(see section Change sensor
block)
• PCBA PIC faulty • Change PCBA PIC (see section
Change PCBA PIC)
5102 PIC Temperature controller Heating chip sensor 1 faulty • See error code 5101 • See error code 5101
– Chip sensor 1
5103 PIC Temperature controller Heating chip sensor 2 faulty • See error code 5101 • See error code 5101
– Chip sensor 2
5104 PIC Temperature controller reserved - -
– ambience
5105 PIC Temperature controller Temperature sensor for pre- • Ambient air-/ device temperature does • Operate device according to
– pre-heater heater open not correspond to the specifications specifications
• Connectors contact faultily • Check plug connector/contacting
(crimp contacts are correctly
situated in the connector housing)
• If necessary change sensor block
(see section Change sensor
block)
• Temperature sensor faulty • Check temperature sensor (see
section Sensor block – Check
temperature sensor / heating)
• If necessary change sensor block
(see section Change sensor
block)
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Service-Manual Page: 4.7-30
BIOSEN C_line
Troubleshooting of: 38
© EKF-diagnostic
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For permission contact EKF-diagnostic GmbH, Ebendorfer Chaussee 3, D-39179 Barleben
Service-Manual Page: 4.7-32
BIOSEN C_line
Troubleshooting of: 38
5201 PIC Temperature controller An unknown message type A message type which cannot be handled was
– general was found within message found in the message queue.
queue Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
5202 PIC Temperature controller An unknown message was A message which cannot be handled was
– general found within message queue found in the message queue.
Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
6200 PIC Command processor - Message queue has The message queue cannot process any
general overflowed further news at the moment.
Software error PIC or HMIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
6201 PIC Command processor - An unknown message type A message type which cannot be handled was
general was found within message found in the message queue.
queue Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
6202 PIC Command processor - An unknown message was A message which cannot be handled was
general found within message queue found in the message queue.
Software error PIC or HMIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
7200 PIC Communication with Message queue has The message queue cannot process any
HMIC - general overflowed further news at the moment.
Software error PIC or HMIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
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For permission contact EKF-diagnostic GmbH, Ebendorfer Chaussee 3, D-39179 Barleben
Service-Manual Page: 4.7-33
BIOSEN C_line
Troubleshooting of: 38
7201 PIC Communication with An unknown message type A message type which cannot be handled was
HMIC - general was found within message found in the message queue.
queue Software error PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
7202 PIC Communication with An unknown message was A message which cannot be handled was
HMIC - general found within message queue found in the message queue.
Softwarefehler PIC • Carry out a software update. (see
sections flash software M16 and
flash software Biosen flash)
10000 HMIC General The device is locked It was tried repeatedly to manipulate the
measuring credit of the device with invalid
prepaid-cards.
• Device / prepaid-cards were manipulated • Device can be unlocked by a
and device was locked less than 3 times service card C. Please contact
EKF support.
• Device / prepaid-cards were manipulated • Device can only be unlocked by
and device was locked 3 times EKF support
10010 HMIC Initialisation Default parameters were At least one parameter contains either no
loaded value or an invalid one.
• PIC was parameterised using the service • Set parameters on valid values
software or service card P. The using either the service software
parameterisation contained, however, an by writing headers or single ones
invalid value. or the service card P. Please
contact the EKF support.
• EEPROM faulty • Change PCBA PIC (see section
Change PCBA PIC)
10011 HMIC Initialisation Version conflict of the The parameter stored in the EEPROM must
parameter table versions in correspond to the parameters supported by
ROM and EEPROM the program, otherwise this error is caused at
the system start.
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Service-Manual Page: 4.7-34
BIOSEN C_line
Troubleshooting of: 38
• A new software version was installed, • Carry out the command "copy
however it was forgotten to adapt the parameter table in EEPROM"
parameter table versions between ROM using the service software for the
and EEPROM. PIC. (see section Service-
Software)
• EEPROM faulty • Change PCBA PIC (see section
Change PCBA PIC)
10012 HMIC Initialisation CRC-error ROM The parameter memory of the device is
protected by a check sum, which is compared
with the investigated one at the start of the
system.
• A new software version was installed on • Carry out the command "generate
the PIC, however it was forgotten to CRC code for ROM" using the
generate a new check sum.. service software for the PIC. (see
section Service-Software)
• Flash-ROM faulty • Change PCBA HMIC (see section
Change PCBA HMIC)
10013 HMIC Initialisation Measured data memory • Software error HMIC • Carry out a software update. (see
inconsistent sections flash software M16 and
flash software Biosen flash)
10020 HMIC Communication with PIC does not responce A command was sent to the PIC but no
PIC answer received within a particular time.
• Connector contacts faultily • Check plug connector/contacting
(crimp contacts are correctly
situated in the connector housing)
• Change connection cable PIC /
HMIC if necessary (see section
Change connection cable PIC /
HMIC)
• connection cable PIC / HMIC faulty • Change connection cable PIC /
HMIC(see section Change
connection cable PIC / HMIC)
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Service-Manual Page: 4.7-35
BIOSEN C_line
Troubleshooting of: 38
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For permission contact EKF-diagnostic GmbH, Ebendorfer Chaussee 3, D-39179 Barleben
Service-Manual Page: 4.7-36
BIOSEN C_line
Troubleshooting of: 38
10034 HMIC Smart - Card Wrong Memory-Map version • Card version is not supported by the • Use an adequate EKF-card for
device this version. Please contact EKF
support.
10035 HMIC Smart - Card Card was manipulated • The card could not be authorized by the • Please contact EKF support
(serious error) device.
10036 HMIC Smart - Card The prepaid-card is not • It was tried to load the credit of the • Please use an EKF-prepaid-card
assigned to the device device with a card which is not designed which was finalized for this device.
available for this device.
10037 HMIC Smart - Card Copy of a card already used • The credit of the device was already • Please contact EKF support
(serious error) loaded with the original card
10038 HMIC Smart - Card The instruction set between - • Use compatible cards or carry out
device and service Card C software update HMIC. (see
are not compatible sections flash software M16 and
flash software Biosen flash)
Please contact EKF support
10039 HMIC Smart - Card Error at execution of the - • Please contact EKF support
command sequence
10040 HMIC Smart - Card Parameter table version - • Use compatible cards or carry out
between device and service software update HMIC. (see
card P is not compatible sections flash software M16 and
flash software Biosen flash)
Please contact EKF support
10041 HMIC Smart - Card Error at execution of the Patch - • Please contact EKF support
10050 HMIC Measuring credit Credit is used up - • Reload credit with EKF-prepaid-
card
10051 HMIC Measuring credit Credit is above the reloading It was tried to reload the credit of the device • So much measuring must be
limit before the upper reloading limit was fallen carried out till the reloading limit of
below target the device was fallen below target.
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Service-Manual Page: 4.7-37
BIOSEN C_line
Troubleshooting of: 38
Acoustic signals
1 HMIC Initialisation Write-/ read error in the • PCBA HMIC faulty • Change PCBA HMIC (see section
external RAM Change PCBA HMIC)
2 HMIC Initialisation LCD – Controller was not • see acoustic error code 1 • see acoustic error code 1
found
3 HMIC Initialisation Write-/ read error in the display • see acoustic error code 1 • see acoustic error code 1
memory
4 HMIC Initialisation Write-/ read error in the RTC • see acoustic error code 1 • see acoustic error code 1
User-RAM
5 HMIC Initialisation RTC does not work • see acoustic error code 1 • see acoustic error code 1
Revision History
Rev. Date By Pages Description Approval
1.0.0 14.03.06 TR all Issue of document -
1.1.0 22.01.07 TM all revision
1.2.0 30.08.07 TM 34 revision
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Service-Manual Page: 4.7-38
BIOSEN C_line
Troubleshooting of: 38
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Service-Manual Seite: 1
BIOSEN C_line
Disassembly and Assembly von: 2
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Seite: 2
BIOSEN C_line
Disassembly and Assembly von: 2
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 5.1-1
BIOSEN C_line
Disassembly and Assembly of: 10
5.1.1. Disassembly
Work steps
No. Description
1 Emptying system (see operator's manual shutdown), remove bottles for system solution 1 and
waste 2 as well as all sample and special positions.
2 1 4
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 5.1-2
BIOSEN C_line
Disassembly and Assembly of: 10
5 Remove tube 1 at the upper end of the pivot arm from the sample cannula, unfasten the screws 2
and remove the blank holder 3.
2
3
Attention! Turn the pivot arm no more than a quarter rotation out over the stop
11 Unfasten the six screws 2 Fig. 17 and set the device carefully up again.
12 Turn the pivot arm so that the lid of the bottle compartment can be opened as well. Open lid
backwards and turn the pivot arm counterclockwise in the 1 p.m. position.
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recording or otherwise, without prior permission, from the publisher.
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BIOSEN C_line
Disassembly and Assembly of: 10
13 Grab in the depressions at the pivot arm base behind the rubber ring with rounded tweezers or
similar tool. Lift it, so that the two semicircular plastic rings can be removed.
14 Remove the upper case upwards. As this process is very tight, the device should be pressed
simultaneously downwards out of the upper case at suitable points (e.g. pivot arm axis, pump
wheel, intermediate wall -- bottle compartment) Thereby pay attention on tubes and do not cant..
15 Turn upper case carefully forwards. Fig. 18
16 Separate the binder 1 and disconnect plug connector 2 on the HMIC PCBA situated in the upper
case case.
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Service-Manual Page: 5.1-4
BIOSEN C_line
Disassembly and Assembly of: 10
5.1.2. Assembly
Work steps
No. Description
1 Turn the pivot arm in the 1 p.m. position (see dismantling upper case 7-10).
2 On the HMIC PCBA in the upper case is a black metal strip 1 the cable bridge. Unfasten these at
the two screws and thread a binder each through the openings indicated in Fig 7.2. Set up the
binder so that they have to be closed after the assembly of the cable bridge from above. Fasten
cable bridge with the two screws again.
Attention: It has to be worked with utmost care. Components of the PCBA may not be
destroyed under any circumstances. (Equipped inductors etc.)
4
3
1
2
3 Connect the four plug connectors 3 and 4 Fig 7 on the HMIC PCBA. The appropriate cables lead
from the device to the upper case and each of these cables fits exclusively in the plug connector
provided for this. The cable pairs of the plug connectors 3 and the plug connectors 4 are put
pairwise in the still open binders. Close binders.
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Service-Manual Page: 5.1-5
BIOSEN C_line
Disassembly and Assembly of: 10
4 The cable conduit between device and upper case should look like Fig. 18. Flap upper case on the
device. Thereby thread the tube at the pivot arm through the little hole 1 besides the pivot arm
opening in the upper case. Under special caution the sample cannula 2 can be used as threading
help. For this put off the tube till the blunt end of the cannula. Put on the upper case, so that the
pivot arm slides centrically through the opening.
1 2
Attention! Lower the upper case always only few millimeters and after this check all tubes
and cables on crushes and damages. Pull the tube to the sample cannula again and again
slight tightly. Put the lids for system solution and waste bottle in the opened lid of the bottle
compartment.
6 The upper case is lowered if the edge is flush with the bottom plate.
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Service-Manual Page: 5.1-6
BIOSEN C_line
Disassembly and Assembly of: 10
7 Insert the cover ring (two black ones semicircular plastic parts) into the cannelure at the base of the
pivot arm and slip over the black rubber ring for the fixing.
8 Turn pivot arm clockwise till approx. 4 o'clock and insert the cannula from above careful through the
lifter and the exchanger.
9 Fasten blank holder with four screws on the lifter and if still not happen, put tube on to the end of
the cannula which juts out at the blank holder.
10 Flap pump lid and install pump tube (see operator’s manual – maintenance parts – pump tube).
11 Turn the device upside down and screw in the screws 2 Fig. 17 first for all three to four turns and
tighten afterwards. Set up device normally again.
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Service-Manual Page: 5.1-7
BIOSEN C_line
Disassembly and Assembly of: 10
12 Put the drive tray 1 on the tray axis 2 so that the grub screw 3 hits the place of the tray axis levelled
off centrically. Tighten grub screw and unfasten half a turn again. Raise the drive tray approximately
1 millimetre and tighten the grub screw. The drive tray may not make any grinding noises while
turning.
3 1
13 Insert the sample tray 3 (model Sport and Clinic) or the sample holders segment 2 (model GP+) in
the holding. Flap pump lid and install pump tube (see operator’s manual – maintenance parts –
pump tube). Open bottle lids 1 with the red marking and the long cannula on the bottle with system
solution. Open bottle lid 2 with the black marking and the short cannula on the waste bottle and
insert both bottles.
1 4
2
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Service-Manual Page: 5.1-8
BIOSEN C_line
Disassembly and Assembly of: 10
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 5.1-9
BIOSEN C_line
Disassembly and Assembly of: 10
Revision history
Rev. Date By Pages Description Approval
1.0.0 23.03.06 MS All Issue of document -
1.1.0 25.01.07 TM all revision
1.2.0 30.08.07 TM all Revision description pictures
1.3.0 09.10.09 TM all revision
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Service-Manual Page: 5.1-10
BIOSEN C_line
Disassembly and Assembly of: 10
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 5.2-1
BIOSEN C_line
Disassembly and Assembly of: 2
Work Steps
No. Description
1 Disassemble upper case (see disassembly upper case).
2 Disassemble HMIC-PCBA (see exchange PCB HMIC – disassembly PCB HMIC).
3 If foam mate is still flexible it can be re-used. If not, replace it by a new one.
4 Insert foam mate into new upper case at display PCBA.
Revision History
Rev. Date By Pages Description Approval
1.0.0 23.03.06 MS all document -
1.1.0 19.03.07 TM all revision
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Service-Manual Page: 5.2-2
BIOSEN C_line
Disassembly and Assembly of: 2
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Service-Manual Page: 5.3-1
BIOSEN C_line
Disassembly and Assembly of: 2
Work Steps
No. Description
1 On device’s back side, push shafts 1 of case cover 2 backwards as far as possible so that case
cover is ready for removal. Use a mandrel.
Revision History
Rev. Date By Pages Description Approval
1.0.0 23.03.06 MS all Issue of document -
1.1.0 25.01.07 TM all revision
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Service-Manual Page: 5.3-2
BIOSEN C_line
Disassembly and Assembly of: 2
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Service-Manual Page: 5.4-1
BIOSEN C_line
Disassembly and Assembly of: 10
5.4.1.1. Disassembly
Work Steps
No. Description
1 Disassembly upper case according to disassembly upper case
2 Remove cable tie 1, 2, according to Fig. 1
Loosen screw on cover plate 3, according to Fig.1
Loosen screw grounding canula 7, according to Fig.1
Remove connector 4, [J30, J31-only-2-canal], [J17, J18, J19-only-2-canal], 6, [J34]
according to Fig.1
1
4 7
5
3
2
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Service-Manual Page: 5.4-2
BIOSEN C_line
Disassembly and Assembly of: 10
2
4
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Service-Manual Page: 5.4-3
BIOSEN C_line
Disassembly and Assembly of: 10
5 Take out sensor block. Carefully weave out grounding cannula with cannula holding 1 under tooth
belt for the pivot arm see Fig.4.
6 Remove tube at sensor block coming from grounding cannula 1according to Fig.5. Use tube
tweezers. Screw off and demount cover plate for the sensor block 2 according to Fig.5
Remove waste tube 3 according to Fig.5. Use tube tweezers.
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Service-Manual Page: 5.4-4
BIOSEN C_line
Disassembly and Assembly of: 10
5.4.1.2. Assembly
Work Steps
Nr. Description
1 Requirement: new sensor block with both tube pieces.
2 Assembly cover plate sensor 2 via screws according to disassembly sensor block Fig.5
Slide on tube end 1 to grounding cannula according to disassembly sensor block Fig.5. Use tube
tweezers.
3 Insert sensor block according to disassembly sensor block Fig.5. Carefully weave out cannula
holder under tooth belt for the swivel.
Attention! Do not bend codewheel. Do not damage codewheel divide, optical control.
4 During insertion of sensor block pump waste tube has not to be squeezed by sensor block. Pump
waste tube comes off black pump tube connection and goes right to jar holding.
Tighten the four screws 4, 5 according to disassembly sensor block Fig.3
Attention! Control: After sensor block’s assembly and fixing, pump waste tube 1 has to be
freely movable. See Fig.6.
Advice! Generally, a clamed tube has to be completely changed.
5 Screw on cannual holding via two screws 2 according to disassembly sensor block Fig.3
Fasten cover wire to position 7 according to disassembly sensor block Fig.1
6 Pass leads and fix cable tie according to disassembly sensor block Fig.1
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Service-Manual Page: 5.4-5
BIOSEN C_line
Disassembly and Assembly of: 10
J19
J18
J30
J17
J31
J34
8 Solder sensor cable for canal 1, (AX) and optinal canal 2, (BX) according to Fig.8
Attention! Work very clean. No tin remainder. Few flux between soldering pads. If necessary
use spirit for cleaning.
B4
B5 B3
B2 A4
B1
A5 A3
A1
A2
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Service-Manual Page: 5.4-6
BIOSEN C_line
Disassembly and Assembly of: 10
9 Screw on cover plate , three screws 3 according to disassembly sensor block Fig.1
Fix cable tie 2 according to disassembly sensor block Fig.1 and contact connector J34 according
to Fig.7
10 Check the open device carefully regarding foreign substances, correct cable duct, contacted
connector and a complete mechanical free rotation of all actuators.
11 Assembly upper case according to assembly upper case.
12 Realise other work steps as described in balance/adjustment/tests chapter sensor block.
2
3
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Service-Manual Page: 5.4-7
BIOSEN C_line
Disassembly and Assembly of: 10
2
1
4
1
3
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Service-Manual Page: 5.4-8
BIOSEN C_line
Disassembly and Assembly of: 10
5 Assemble new flow cell 1 completely with connection tube 2. See Fig.13
Press new flow cell into location hole with forward turned bevel. Before doing so sprinkle both
connection tubes inside and outside with system solution. Tubes has to slide over tube connections
3 during pressing. See Fig.11
Attention! Flow canal 5 Fig.11 has to be found accurately rectangular to the case side panel
4 Fig.11. Flow cell has to be pressed until mechanical block and to be fixed with the screw (2
resp. 3) at the same time. See Fig.10. The screw has to be only slightly tightened in order to
avoid a damage of the flow cell.
6 Advice! Never use twice an already installed flow cell.
Tube connections could be loose in a flow cell. This could cause leakages within the flow system.
6 During insertion of sensor block pump waste tube has not to be squeezed by sensor block. Pump
waste tube comes off black pump tube connection and goes right to jar holding.
Tighten the four screws 4, 5. See Fig.9
Attention! Control: After sensor block’s assembly and fixing, pump waste tube 1 has to be
freely movable. See Fig.14
Advice! Generally, a clamed tube has to be completely changed.
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Service-Manual Page: 5.4-9
BIOSEN C_line
Disassembly and Assembly of: 10
No entry
Revision History
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Service-Manual Page: 5.4-10
BIOSEN C_line
Disassembly and Assembly of: 10
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 5.5-1
BIOSEN C_line
Disassembly and Assembly of: 6
5.5. Pump
5.5.1.1. Disassembly
Work Steps
No. Description
1 Disassemble upper case.
2 Disassemble inside level.
3 Remove cable ties 1 to 4 as well as screws 5 and 7. Carefully loosen tubes remaining on the pump
via tweezers. Remove pump.
1
2
6
7
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Service-Manual Page: 5.5-2
BIOSEN C_line
Disassembly and Assembly of: 6
5.5.1.2. Assembly
1 Fasten pump to inside level with screws 5 to 7, Fig. 1. Thereby, cable tie holder 4 has to be put
below screw 5 and ribbed serrated washer below 6 and 7.
Advice: Cables 12 and 13, coming from the pump, have to be pulled through the hole above
screw 6!
2 Slightly moisten tube 8 and 9 and attach them to the pump’s canula connections.
Advice:
• Put tube, coming from sensor block 10, between bolt 6 and 7 from Fig. 1 and attach it to
the red canula connection 8
• Put tube, coming from the case inside 11, along pump. Put it between bolt 6 and 7. Attach
tube to the black canula connection 9. Then fasten hose clip.
11
8
10 9
Advice:
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Service-Manual Page: 5.5-3
BIOSEN C_line
Disassembly and Assembly of: 6
5.5.2.1. Disassembly
Work Step
No. Description
1 Unplug mains plug and open case cover.
2 Fold up pump-bolt lever. Hang pump tube out via tweezers.
3 Carefully turn pump wheel by hand until a sidewise opening 1 will be visible. There is a threaded
pin in this opening. Loosen it by Allen wrench size 1.5 and pull off pump wheel upwards.
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Service-Manual Page: 5.5-4
BIOSEN C_line
Disassembly and Assembly of: 6
5.5.2.2. Assembly
Work Step
No. Description
1 Insert pump wheel. Thereby, threaded pin 1, Fig. 4, lays oppositely to flat edge of gear shaft
2 Tighten threaded pin and hang up pump tube via tweezers.
Advice: Single pump rollings do not have to touch pump case socket. There do not have to
be any sounds of grinding!
3 Fold down pump-bolt lever and case cover.
5.5.3.1. Disassembly
Work Steps
No. Description
1 Unplug mains plug and fold up case cover.
2 Carefully push outward pump-bolt lever 1 on the side face 2 until its loosening from guide pin.
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Service-Manual Page: 5.5-5
BIOSEN C_line
Disassembly and Assembly of: 6
5.5.3.2. Assembly
Work Steps
No. Description
1 Hang in bolt lever at guide pin on one side face. Slightly bend the other side face and hang it in at
the second pin.
2 Fold down pump-bolt lever and case cover.
Revision History
Rev. Date By Pages Description Approval
1.0.0 28.03.06 DZ all Issue of document -
1.1.0 22.01.07 TM all revision
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Service-Manual Page: 5.5-6
BIOSEN C_line
Disassembly and Assembly of: 6
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Service-Manual Page: 5.6-1
BIOSEN C_line
Disassembly and assembly of: 6
Working steps
No. Description
1 Remove device upper case (see disassembly/assembly disassembly device upper case).
2 Release Allen screws to remove the shielding of the PIC- PCBA. Then un-solder sensor cables 1
und 2 and spacer bolts 3 to 5 which hold the shielding.
3
4
5
1
Fig. 1 Section of the PIC- PCBA with shielding Fig. 2 Section of the PIC-PCBA without shielding
3 Release screw 6.
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Service-Manual Page: 5.6-2
BIOSEN C_line
Disassembly and assembly of: 6
4 Pull out all connectors of the PIC-PCBA and tilt the device in pump direction until stands stable.
Attention! In case the device has one sensor-block only, there is a bridge in jack J31 which
must be removed as well.
Advise: In case screw 8 is un-releasable place the device to normal stand and remove it
through opening 16 with an Allen key size 2.
16
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Service-Manual Page: 5.6-3
BIOSEN C_line
Disassembly and assembly of: 6
6 Place the device to normal stand. Push the nose of the black PVC spacer 9 with a screw-driver and
pull the PIC-PCBA out in top direction.
Attention! While putting back the device to normal stand avoid any damage of waste and
system solution cannula.
7 Take out the PIC-PCBA and release the still fixed bolts 10.
10
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Service-Manual Page: 5.6-4
BIOSEN C_line
Disassembly and assembly of: 6
Working Steps
or. Description
1 Pull all cables with connectors into device front direction.
2 Insert bolts 10 (see Fig. 8) center it in the belonging bore-holes an tighten it. Re-insert the possibly
removed bridge (see Abb. 5) into J31.
Advise: The connector alignment is to be seen in the appendix (see appendix Assembly side
PIC-PCBA)!
3 Click the PIC-PCBA in place at the PVC- spacer (9), see Fig. 7, and shift the PCBA so that all
holes are in place directly on top of the spacer bolts of the bottom plate.
4 Release screw 6 (see Fig. 3) with inside tooth lock washer.
5 Tilt the device in pump direction until it stands stable and slightly tighten the screws 7 and 8 with
belonging inner serrated lock washers.
6 Insert bolts 3 to 5 for holding the shielding (see Fig. 2) into the belonging holes and tighten it.
Attention! Place the isolated cable holder 11 for bolt 3 (see Fig. 9 ) in 9 o’clock position and
for bolts 4 und 5 the inner serrated lock washer!
7 Tighten screws 7 and 8 (see Fig. 11) and place the device in normal position.
Attention! While putting back the device to normal stand avoid any damage of waste and
system solution cannula.
8 Tighten screw 6 (see Fig. 3). Put the sensor cables 1 and 2 into the isolated cable holder 11 (see
Fig. 9) and wind it through them to assure its tight sit. Afterwards solder the sensor cables to the
solder pads 12 und 13. The cable length is adjusted to the position of the pads. The alignment of
the cables to the pads is to bee seen in Fig. 10.
Attention! At one channel devices only one pair of cables leads to the pads.
white/
silicon
white brown
11
shield
12
13 shield
Fig. 9 Solder pads and cable holder Fig. 10 Detail drawing solder pads
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Service-Manual Page: 5.6-5
BIOSEN C_line
Disassembly and assembly of: 6
9 Connect the still loose cables according to ist numbers with belonging jacks (see appendix
assembly side PIC-PCBA).
Advise:
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Service-Manual Page: 5.6-6
BIOSEN C_line
Disassembly and assembly of: 6
7 8
Revision history
Rev. Date by Pages Description Approval
1.0.0 22.03.06 DZ all Issue of document -
1.1.0 22.01.07 TM all revision
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Service-Manual Page: 5.7-1
BIOSEN C_line
Disassembly and Assembly of: 2
5.7.1. Disassembly
Work Steps
No. Description
1 Disassemble upper case.
2 Unsolder black grounding cable 1 and pull off both ribbon cables 2.
3 Remove all 6 screws for fastening and HMIC-PCBA as well as black cable bridge.
Attention! If foam mat is still flexible it can be re-used. If not, use a new one.
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Service-Manual Page: 5.7-2
BIOSEN C_line
Disassembly and Assembly of: 2
5.7.2. Assembly
Work Steps
No. Description
1 Lay HMIC-PCBA boreholes on case cover boreholes. Tighten related screws. Thereby, tighten
cable bridge below screw heads 3.
2 3
2 Slide on ribbon cable 2 to related connector until stop, Fig. 3. Use angle shaped tweezers. Tined
contact ends have to shown toward HMIC-PCBA. Solder grounding cable 1.
3 Assemble upper case.
4 Level HMIC flashen and device header, see Tools / Flash-Software M16, Tools / Service-Software.
5 Attention! Pay attention to accurate device number and model description.
Revision History
Rev. Date By Pages Description Approval
1.0.0 23.03.06 DZ all Issue of document -
1.1.0 24.01.07 TM all revision
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Service-Manual Page: 5.8-1
BIOSEN C_line
Disassembly and Assembly of: 4
5.8.1.1. Disassembly
Work Steps
No. Description
1 Disassemble upper case (see disassembly/ assembly disassembly upper case)
2 Slowly remove bar code reader-ribbon cable from connector 1 (J33) and from the sticky area 2 at
the mains adapter. Afterwards, loosen screws 3 and 4 and remove bar code reader.
2
1
Fig. 1 disassembly bar code reader Fig. 2 disassembled bar code reader
5.8.1.2. Assembly
Work Steps
No. Description
1 Attach bar code reader to related inside level boreholes by screws 3 and 4, Fig. 1, as well as
washer spring and washer.
2 Push bar code reader-ribbon cable into connector 1 (J33) until the stop Fig. 1. Tined contact ends
have to shown inside the device. Use angle-formed tweezers. Clean sticky area 2 with alcohol and
attach a piece of double sided sticky tape. Strongly press ribbon cable against mains adapter for
approx. 10 sec.
3 Adjust bar code reader. (see balance/adjustment/tests adjustment bar code reader)
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Service-Manual Page: 5.8-2
BIOSEN C_line
Disassembly and Assembly of: 4
5.8.2.1. Disassembly
Work Steps
No. Description
1 Disassemble upper case.
2 Slowly remove bar code reader-ribbon cable from connector 1 (J33) and from the mains adapter’s
sticky area 2. Pull of the other end of ribbon cable from bar code reader via angle formed tweezers.
Thread is through ferrite 5. Remove ribbon cable.
2
1
5.8.2.2. Assembly
Work Steps
No. Description
1 Push bar code reader-ribbon cable into connector 1 (J33) until the stop Fig. 3. Tined contact ends
have to shown inside the device. Use angle-formed tweezers. Clean sticky area 2 with alcohol and
attach a piece of double sided sticky tape. Strongly press ribbon cable against mains adapter for
approx. 10 sec.
2 Thread the other ribbon cable end through ferrite 5 and slide it in the bar code reader until the stop.
Use angle tweezers. Tined contact areas have to shown towards ferrite.
3 Assemble upper case.
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Service-Manual Page: 5.8-3
BIOSEN C_line
Disassembly and Assembly of: 4
5.8.3.1. Disassembly
Work Steps
No. Description
1 Disassemble upper case.
2 Remove silicone glue at guide way 6, Fig. 4 via scalpel. Pull out bar code window.
Fig. 4 disassembly of bar code window Fig. 5 disassembled bar code window
5.8.3.2. Assembly
Work Steps
No. Description
1 Slide bar code window in guide way 6, Fig. 4, until the stop. Fix upper end with silicon glue at upper
case.
Advice: Pay attention to drying up time for the silicon glue (see the package insert)!
2 Assemble upper case.
Revision History
Rev. date By Pages Description Approval
1.0.0 23.03.06 DZ all Issue of document -
1.1.0 24.01.07 TM all revision
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Service-Manual Page: 5.8-4
BIOSEN C_line
Disassembly and Assembly of: 4
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Service-Manual Page: 5.9-1
BIOSEN C_line
Disassembly and Assembly of: 2
5.9.1. Disassembly
Work Steps
No. Description
1 Disassemble upper case.
2 Turn clockwise pivot arm until stop.
3 Cut through cable ties on cup recognition cable. Pull off related connectors from PIC-PCBA (see
appendix component side PIC-PCBA):
Attention! Secure the device with one hand – socket could be very solid sticked to the bolt!
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Service-Manual Page: 5.9-2
BIOSEN C_line
Disassembly and Assembly of: 2
5.9.2. Assembly
Work Step
No. Description
1 Attach socket to related bolt 2, Fig. 1 and push it toward bottom plate in a vertical way.
Attention! Socket’s bottom line has to be on the same high as bolt plan!
Revision History
Rev. Date By Pages Description Approval
1.0.0 24.03.06 DZ all Issue of document -
1.1.0 24.01.07 TM all revision
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Service-Manual Page: 5.10-1
BIOSEN C_line
Disassembly and Assembly of: 4
5.10.1. Disassembly
Work Step
No. Description
1 Disassemble upper case (see disassembly/ assembly disassembly upper case)
2 Carefully pull off tubes for system solution and waste 1 from capillaries via angle-formed tweezers.
Attention! Avoid squeezing of tubes! Thereby, try to push only on capillaries’ metal and
push tubes slowly forward!
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Service-Manual Page: 5.10-2
BIOSEN C_line
Disassembly and Assembly of: 4
5 Tipp device toward pump until a stable position and remove screws 3 Fig 4.
6 Carefully hammer against edge of the jar holding (as described in Fig. 3) until its loosening from the
bottom plate. Remove it.
Advice! If the jar holding is difficult to position, carefully use the hammer’s width side.
2 Put device back to the normal position.
Attention! During putting back the device pay attention to the canulas for system solution
and waste. Avoid damages of these canulas!
3 Slightly moisten tubes for system solution and waste 1 Fig. 1 with system solution. Carefully push
tubes until side walls over capillaries.
Attention! Attach tube for system solution to the upper capillary, tube for waste to lower
capillary!
Necessarily, use tube tweezers. Do not damage tubes. Check it!
4 Push cable tie 2 through cable tie holder’s eyes and Fig. 2. fix cables coming from the jar holding.
Cut overlaying cable tie edges.
5 Attach connectors J2 and J5 to PIC-PCBA (see appendix component side PIC-PCBA)
6 Assemble sub-chassis (see disassembly/ assembly assembly sub-chassis).
7 Gehäuseoberschale montieren. (siehe Demontage/Montage Montage Gehäuseoberschale).
Assemble upper case (see disassembly/ assembly assembly upper case)
8 Function control (see balance/ adjustment/ tests / fill level sensors)
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Service-Manual Page: 5.10-3
BIOSEN C_line
Disassembly and Assembly of: 4
Revision History
Rev. date By Pages Description Approval
1.0.0 23.03.06 DZ all Issue of document -
1.1.0 24.01.07 TM all revision
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Service-Manual Page: 5.10-4
BIOSEN C_line
Disassembly and Assembly of: 4
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Service-Manual Page: 5.11-1
BIOSEN C_line
Disassembly and Assembly of: 4
5.11.1. Disassembly
Work Steps
No. Description
1 Disassemble upper case (see disassembly/ assembly disassembly upper case).
2 Disassemble sub-chassis (see disassembly/ assembly disassembly sub-chassis).
3 Cut through cable tie 1 and pull off protective conductor cable (green/ yellow) from case-grounding
contact 2. Pull backward black protective cap of line filter via hand. Pull of cable sockets 4 from flat
connections via flat pliers.
3
1
5
Fig. 1 remove cable tie and protective conductor cable Fig. 2 pull off cable socket
4 Pull off quadripole power cord from connector J32 (see appendix component side PIC-PCBA).
5 Remove bar code reader-ribbon cable (see disassembly/ assembly bar code reader)
6 Tip device sidewise toward pump until a stable position.
7 Remove screws for fastening 6, Fig. 3 and remove mains adapter.
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Service-Manual Page: 5.11-2
BIOSEN C_line
Disassembly and Assembly of: 4
5.11.2. Assembly
Work Steps
No. Description
1 Put screws for fastening 6 Fig.3 with V-ribbed serrated washer into corresponding boreholes.
Fasten mains adapter at it.
2 Put device back to the normal position
Attention! During putting back the device pay attention to the canulas for system solution
and waste. Avoid damages of these canulas!
3 Attach cable socket 4 to flat connection of line filter until stop, Fig. 2 .
Attention! Follow the indications given on the label and the following assignments:
Attention! Ferrite 5 Fig. 2 has to be between cable tie and mains adapter! The cable tie’s eye
does not have to be upturned so that the above motor will be not touched! Follow cable bow
so that hole 3 below case-grounding contact stays free, Fig. 1!
6 Fasten protective cable (green/ yellow) to case-grounding contact 2, Fig 1-
7 If bar code reader is available, assemble bar code reader-ribbon cable (see disassembly/ assembly
bar code reader)
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Service-Manual Page: 5.11-3
BIOSEN C_line
Disassembly and Assembly of: 4
Revisions History
Rev. Date By Pages Description Approval
1.0.0 28.03.06 DZ all document -
1.1.0 24.01.07 TM all revision
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Service-Manual Page: 5.11-4
BIOSEN C_line
Disassembly and Assembly of: 4
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 5.12-1
BIOSEN C_line
Disassembly and Assembly of: 2
5.12.1. Disassembly
Work Steps
No. Description
1 Disassemble upper case (see disassembly/ assembly disassembly upper case)
2 Pull off connector J37 from PIC-PCBA (see appendix component side PIC-PCBA).
3 Tip the device toward pump until a stable position and remove screws from cooler grid 1, see Fig.2.
5.12.2. Assembly
Work Steps
No. Description
1 Put screws 1, Fig. 2, with cooler into related boreholes.
2 Attach cooler to screws with type label toward bottom plate and with cable exit toward connector
J37 (see see appendix component side PIC-PCBA).
3 Tighten screw nut with washer and spring washer for cooler’s fastening.
Attention! Tighten screw nut only until its thread in order to avoid damages on the cooler!
4 Put device back to the normal position.
Attention! During putting back the device pay attention to the canulas for system solution
and waste. Avoid damages of these canulas!
5 Attach cooler cable to connector J37.
6 Assemble upper case (see disassembly/ assembly assembly upper case).
7 Function control – see balance/adjustment/tests.
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Service-Manual Page: 5.12-2
BIOSEN C_line
Disassembly and Assembly of: 2
Revision History
Rev. Date By Pages Description Approval
1.0.0 23.03.06 DZ all Issue of document -
1.1.0 24.01.07 TM all revision
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Service-Manual Pages: 5.13-1
BIOSEN C_line
Disassembly and Assembly of: 8
5.13. Sub-chassis
Work Steps
No. Description
1 Disassemble upper case (see disassembly upper case)
2 Turn the device upside down and loosen screws 1 Fig. 13. Return the device to the normal and
loosen screws 2 and 3 Fig. 12. Detach connectors 4 Fig. 12 and 5 Fig.1. Loosen screws 6 Fig. 12
and remove cover plate 7 incl. cable.
3 Desolder soldering pads 1 from wires and bend isolated cable holder 2 side wards. Pull out
carefully ribbon cable for the bar code scanner 3 via tweezers and thread it through the ferrite.
Fig. 2 removed cover plate Fig. 3 ribbon cable for the bar code scanner
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Service-Manual Pages: 5.13-2
BIOSEN C_line
Disassembly and Assembly of: 8
4 Divide cable tie on side wall to jar holding 1 and pull off tubes 2. Loosen screws 3 on device back
side. Now, sub-chassis are ready for removal.
2 1
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Service-Manual Pages: 5.13-3
BIOSEN C_line
Disassembly and Assembly of: 8
5 Screw in screws with serrated washers 2 and 3 Fig. 12 but do not tighten them yet.
6 Turn device upside down. Screw in screws with serrated washers 1 Fig. 13 and tighten them.
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Service-Manual Pages: 5.13-4
BIOSEN C_line
Disassembly and Assembly of: 8
7 Return the device to the normal and tighten screws from work steps 4 and 5.
8 Insert screened wires of the sensor block into the isolated cable holder 2. Bend it inwards so that
cables are well fixed. Solder cables of the sensor block on to soldering pads 1. Cable length is
coordinated with the position of pads. For cable classification to soldering pads - see Fig.9.
Advice: There is only one cable pair conducted to the soldering pads for devices with only
one channel.
white/
silicon
e white brown
2 cover
cover
1
9 Fasten cover plate, with cable lying on it, on the three spacer bolts 1 via screws and serrated
washers. Connect the cable with connector J34. Connect connectors J17, J18 and for two
measuring channels J19. For position of connectors - see Fig. 14.
1 1
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Service-Manual Pages: 5.13-5
BIOSEN C_line
Disassembly and Assembly of: 8
10 Fasten cables with cable tie on cable tie holder at the side wall to the jar holding. Attach tube,
coming out below the sensor block, to the lower of both cannulas via hose clip. The upper cannula
is the cannula which sticks out from the jar holder’s side wall. Attach tube, coming directly from the
pivot arm, to the upper cannula.
2 1
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Service-Manual Pages: 5.13-6
BIOSEN C_line
Disassembly and Assembly of: 8
7
2
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Service-Manual Pages: 5.13-7
BIOSEN C_line
Disassembly and Assembly of: 8
© EKF-diagnostic
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Service-Manual Pages: 5.13-8
BIOSEN C_line
Disassembly and Assembly of: 8
Work Steps
No. Description
1 Disassemble sub-chassis (see disassembly sub-chassis).
Revision History
Rev. Date By Pages Description Approval
1.0.0 21.03.06 Schwerdtfeger all Issue of document -
1.1.0 25.01.07 TM all revision
1.2.0 30.07.07 TM 1 Change words
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Service-Manual Page: 5.14-1
BIOSEN C_line
Disassembly and Assembly of: 8
Work Steps
No. Description
1 Disassemble upper case (see disassembly/ assembly disassembly/ assembly upper case)
2 Disassemble sub-chassis (see disassembly/ assembly disassembly/ assembly sub-chassis)
3 After doing so, sub-chassis should be as prepared as in Fig.8.
4 Remove all cable ties 6 fixing the cable looms according to Fig. 8 and Fig. 9
5 Loosen screws for fastening 14 of holding plate (lifter motor). Afterwards, the complete drive can be
moved within the horizontal level and the unbent tooth belt 8 can be removed (see Fig. 9).
Advice: Set screw has to be completely unscrewed. A socket wrench without ball button has
to be used in order to avoid a break away of set screw.
12 3
11
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Service-Manual Page: 5.14-2
BIOSEN C_line
Disassembly and Assembly of: 8
10 Loosen both screws 13 for fastening of holding plate (pivot motor). See Fig. 2. Afterwards, the
complete drive can be moved within the horizontal level.
9 13
5 3 5
Fig. 2 side view drive unit, schematical Fig. 3 side view, drive unit
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Service-Manual Page: 5.14-3
BIOSEN C_line
Disassembly and Assembly of: 8
13 At this stage, it is possible to start the disassembly of the unit consisting of lifter and pivot arm from
the sub-chassis. Firstly, remove the four socket screws 9 (see Fig. 5, Fig. 6)
14 Afterwards, loosen the four inside Allen screws 10. Use an Allen wrench size 2 with ball button.
See Fig.5, Fig. 6
15 When all fixed cables (from the bottom side) are loosen, the whole unit consisting of lifter and pivot
arm 18 can be removed bottom-up.
18
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Service-Manual Page: 5.14-4
BIOSEN C_line
Disassembly and Assembly of: 8
16 For the assembly, insert the complete spare part to the sub-chassis’s cut-out. Motor for pivot arm
and motor holding plate have to be sufficiently pushed to the external flange.
10 10
9
15 9
Fig. 5 detailed view, screws for fastening (front view) Fig. 6 detailed view, screws for fastening (back view)
17 Firstly, alternately tighten screws for fastening 10 via Allen wrench with ball button size 2.
Advice: Bottom bearing flange of the unit consisting of lifter and pivot arm has to be bear on
the complete bearing surface at the sub-chassis!
18 Afterwards, assemble socket via screws for fastening 9. Avoid to flange the socket. For this, tighten
screws alternately.
19 Check if the ring of the canula unit grinds within the socket’s plastic ring by turning manually the
pivot arm.
In the case the canula unit is not centric there can be effected a socket adjustment by using
distance foil 15 (0.10mm). See Fig. 6.
20 When all steps did succeed assemble bevel along with codewheel at the step motor shaft.
Firstly, bring together codewheel and bevel. Set screw 11 has to be screwed in so that the set
screw’s end just extend into the inside borehole.
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Service-Manual Page: 5.14-5
BIOSEN C_line
Disassembly and Assembly of: 8
21 Push driving motor (pivot arm) until inner stop 16. Thus bevel and codewheel can be pushed at the
disc shaft after threading them into the tooth belt. See Fig. 7.
16 17
22 Assemble encoder 3 (pivot arm). See Fig.8/ 2 chapter disassembly/ assembly encoder/ codewheel.
Advice: Canula holding 5 together with grounding canula can be threaded under tooth belt
by turning the PVC base.
24 Assemble tooth belt 8 for lifter drive and loosen screws for fastening 13 holding plate (lifter motor).
Afterwards, the complete drive can be moved within the horizontal level and the unbent tooth belt 8
can be removed (see Fig. 9).
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Service-Manual Page: 5.14-6
BIOSEN C_line
Disassembly and Assembly of: 8
6 1
14 8
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Service-Manual Page: 5.14-7
BIOSEN C_line
Disassembly and Assembly of: 8
Revision History
Rev. Date By Pages Description Approval
1.0.0 14.03.06 Gr all document -
1.1.0 19.03.07 TM all revision
1.2.0 21.04.09 TM 1,2 revision
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Service-Manual Page: 5.14-8
BIOSEN C_line
Disassembly and Assembly of: 8
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Service-Manual Page: 5.15-1
BIOSEN C_line
Disassembly and Assembly of: 6
Work Steps
No. Description
1 Advice: Only for version “Clinic” and “Sport”!
Verify that the unit consisting of lifter and pivot arm is not located above the sample tray. Otherwise,
turn this unit to the right.
Advice: Attention! If the unit consisting of lifter and pivot arm is not located on the right the
wiper can be twisted.
2 Lift the tray upward..
3 Loosen recessed set screw 1 at tray driver via Allen key size 1.5 mm. Now the tray driver can be
pulled upward.
4 Put on new tray driver at tray shaft. Turn tray driver until set screw reaches this side where milled
edge 2 is to be found on tray shaft.
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Service-Manual Page: 5.15-2
BIOSEN C_line
Disassembly and Assembly of: 6
5 Tray driver has to be put on as deep as possible at tary shaft but without grinding on the case.
Tighten set screw not too strongly. Use Allen key size 1.5mm.
Advice: If set screw is too strongly tightened tray shaft and set screw can be damaged.
6 Put on tray. Thereby coupling pin 3 (on tray driver) has to catch the gap 4 (on tray bottom side).
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Service-Manual Page: 5.15-3
BIOSEN C_line
Disassembly and Assembly of: 6
Work Steps
No. Description
1 Advice: Only for version “Clinic” and “Sport”!
Disassemble upper case (see disassembly/ assembly chapter disassembly/ assembly upper case)
2 Check if tray unit has to be completely change or only single elements.
Advice: Demounting of sub-chassis not necessary when exchanging codewheel, tooth belt
and synchronisation sensor.
Demounting of inside lever necessary when exchanging complete disc unit or encoder
(disc).
Attend to work step no. 7 when exchanging encoder (tray), codewheel, tooth belt and
sensor.
3 Now, the sub-chassis is ready for disassembly. (See disassembly/ assembly chapter demounting
sub-chassis)
4 Remove cable tie 1.
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Service-Manual Page: 5.15-4
BIOSEN C_line
Disassembly and Assembly of: 6
5 Loose screws 3 of tray unit. Afterwards, tooth belt 4 can be removed from bevel 2.
2 4
6 8
Advice: Encoder (tray) 7 and sensor 8 have to assembled central to tray shaft 9. Adjustment
by loose particular screws.
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BIOSEN C_line
Disassembly and Assembly of: 6
8 Firstly, connecting cable of encoder (tray) has to be threaded through insider level hole 10 in order
to assembly new tray unit.
10
11
9 Put tooth belt 4 around bevel according to Fig.5. Afterwards, tighten screws 3. Check and adjust
belt tension. (See balance/adjustment/tests chapter belt tension.)
Advice: Do not pull of connecting cable at encoder (tray). Tooth belt does not have to be
ground at connecting cable.
11 Mounting sub-chassis (see disassembly/ assembly mounting sub-chassis)
12 Assemble upper case (see disassembly/ assembly disassembly/ assembly upper case)
13 Parameterise tray position (see balance/adjustment/tests chapter tray)
Revision History
Rev. Date By Pages Description Approval
1.0.0 14.03.06 TM alle document -
1.1.0 19.03.07 TM all revision
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Service-Manual Page: 5.15-6
BIOSEN C_line
Disassembly and Assembly of: 6
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Service-Manual Page: 5.16-1
BIOSEN C_line
Disassembly and Assembly of: 6
Work Steps
No. Description
1 Disassembly upper case (see disassembly/ assembly disassembly/ assembly upper case)
2 Demount sub-chassis (see disassembly/ assembly demounting sub-chassis)
3 Take off tooth belt 1.
4
5
4 Lose set screw 2 via Allen wrench size 1.5mm. Now, tooth wheel 3 is ready for taking off.
6
8
7
10
2 10
3 9
Fig. 2 section: codewheel with tooth wheel Fig. 3 section: codewheel with tooth wheel
5 Remove cable tie 4 according to Fig.1 and disassemble encoder (lifter) by loosen screws 5.
6 Loose set screw 6 according to Fig. 2 via Allen wrench size 1.5mm. Now, codewheel 7 is ready for
taking off.
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Service-Manual Page: 5.16-2
BIOSEN C_line
Disassembly and Assembly of: 6
Advice: Do not use codewheels with a limit stop more than 0.5mm.
10 Tighten set screw 6 of codewheel according to Fig. 2 and fix it via varnish. Slide tooth wheel on lifter
shaft 9. Afterwards, tighten set screw 2 and fix it via varnish.
Advice: Lifter shaft has a milled edge on one side. This side and the set screw hole 2 have to be
on the same side of the codewheel.
11 Assemble tooth belt. First, tooth belt has to be placed around the bevel. Then, tooth belt can be winded
on tooth wheel.
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Service-Manual Page: 5.16-3
BIOSEN C_line
Disassembly and Assembly of: 6
Work Steps
No. Description
1 Disassemble upper case (see disassembly/ assembly disassembly/ assembly upper case)
2 Disassemble encoder (pivot arm) by loosening screws 2.
3 Loosen set screw at bevel under codewheel via Allen key size 1.5mm.
Advice: Thereby bevel with tooth belt has to be pushed downwards by tweezers.
5 Attach new codewheel. Now, screw in set screw but do not tighten it yet.
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Service-Manual Page: 5.16-4
BIOSEN C_line
Disassembly and Assembly of: 6
7 Adjust codewheel.
3 5 3
Fig. 5 side view engine( pivot arm) Fig. 6 detailed view adjustment space codewheel encoder
Generally, codewheels have to be adjusted in the following way: Position of top side has to be
located between the half and the upper arm of encoder slot. Check, that wheels do not at all grind
against the upper arm. Spacing 3 is 0.4mm.
Advice: Do not use codewheels with a limit stop more than 0.5mm.
8 Tighten set screw 4 of codewheel and fix it via varnish
10 Assemble upper case (see disassembly/ assembly disassembly/ assembly upper case)
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Service-Manual Page: 5.16-5
BIOSEN C_line
Disassembly and Assembly of: 6
Work Steps
No. Description
1 Advice: Only for version “Clinic” and “Sport”!
2 4
7 7
6
Fig. 8 side view tray unit Fig. 9 detailed view adjustment space codewheel encoder
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Service-Manual Page: 5.16-6
BIOSEN C_line
Disassembly and Assembly of: 6
7 Adjust codewheel. Turn codewheel until set screw will be found on the side where milled edge is
located on the tray axis.
Generally, codewheels have to be adjusted in the following way: Position of top side has to be
located between the half and the upper arm of encoder slot. Check, that wheels do not at all grind
against the upper arm. Spacing 7 is 0.4mm (see Fig. 9).
Advice: Do not use codewheels with a limit stop more than 0.5mm.
8 Tighten set screw 5 of codewheel and fix it via varnish.
9 Fasten sensor 1. It has to be central to the tray axis.
10 Assemble upper case (see disassembly/ assembly disassembly/ assembly upper case)
Revision History
Rev. Date By Pages Description Approval
1.0.0 15.03.06 TM all document -
1.1.0 19.03.07 TM all revision
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 5.20-1
BIOSEN C_line
Disassembly and Assembly of: 2
Work Steps
No. Description
1 Disassemble upper case (see disassembly upper case)
2 Disassemble PIC-PCBA (see disassembly PIC-PCBA)
3 Pull off rubber tape 1 from card terminal 2. Carefully remove card terminal fastened with double
sided sticky stripes. Carefully remove it on the front left edge 3 . Use slotted screwdriver. Repeat
the process on the front right edge.
3 2
4 There are two units of the card terminal – smart card access with 8 contacts 1 and adapter for
smart card access (black PVC) 2. Assembly aid 3 can be separately ordered. If only the adapter is
damaged – change it and continue with step 8.
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 5.20-2
BIOSEN C_line
Disassembly and Assembly of: 2
5 If the smart card access is damaged – push it out of the adapter and cut through both cable ties 1.
6 Attach a new pre-converted smart card access to the adapter and replace double sided sticky
stripes by new one.
7 Clean bottom plate with alcohol within the sticky stripe section. Faces have to be dust free and free
of grease. Remove protection film from adapter’s sticky stripes and put it at the accurate position via
assembly aid. Assembly aid has to be pushed until the stop on the bottom plate’s nose. Thus
ensure the accurate adapter position.
8 Press well on adapter and cover smart card contacts with rubber tape Fig. 1. Re-fasten cable with
two cable ties Fig. 3.
9 Assemble PIC-PCBA (see assemble PCB PIC)
10 Assemble upper case (see assembly upper case)
11 Function control by suitable patch card.
Revision History
Rev. Date By Pages Description Approval
1.0.0 28.03.06 MS all document -
1.1.0 19.03.07 TM all revision
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
For permission contact EKF-diagnostic GmbH, Ebendorfer Chaussee 3, D-39179 Barleben
Service-Manual Page: 5.21-1
BIOSEN C_line
Disassembly and Assembly of: 8
Work Steps
No. Description
1 Assemble upper case (see disassembly upper case)
2 Unscrew set screw 4, Fig. 1. Then, unscrew behind lying spigot screw thread pin.
4
5
3
1 2
4 Lift exchange holder and inwards weave out tube 2 from the socket.
5 Counter clockwise turn off canula pick-up unit from the socket.
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 5.21-2
BIOSEN C_line
Disassembly and Assembly of: 8
6 Loosen three Allen screws 4 Fig. 3 at stainless steel ring 5 Fig. 3. Push upwards exchanger holder
6 Fig. 3.
5
2
3
4
Advice: Assembly aid has to be used. Otherwise movable parts of canula unit could be
canted during later operation.
14 Insert tube into tube channel 1 Fig. 3 at exchanger holder. Tighten stainless steel ring at exchanger
holder via three Allen screws. Remove assembly aid.
15 Screw canula pick-up unit into duct 5 (10 turns) Fig. 1.
Attention! Tube has to be placed in the socket (sensor block distant space) in front of the
duct. Do not place it around the duct.
17 Screw spigot screw thread pin into the duct’s borehole 3 Fig 1 and save it via set screw.
18 Assemble upper case (see assembly upper case).
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Service-Manual Page: 5.21-3
BIOSEN C_line
Disassembly and Assembly of: 8
7 1 5
4
6
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 5.21-4
BIOSEN C_line
Disassembly and Assembly of: 8
Work Steps
No. Description
1 Disassemble upper case (see disassembly upper aprt for the housing).
2 Unscrew grounding canula holder 2 Fig. 5 and grounding conductor from the socket 1 Fig. 5.
3 Loosen four screws for fastening from sensor block (see disassembly sensor block). Lift sensor
block.
4 Unscrew cover plate.
5 Pull off tube 4 1 Fig. 6 from sensor block and from grounding canula.
Advice: Push grounding canula only to sensor block (do not push it through). Attach tube 4
to sensor block.
7 Reassemble sensor block (see assembly sensor block).
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Service-Manual Page: 5.21-5
BIOSEN C_line
Disassembly and Assembly of: 8
Work Step
No. Description
1 Disassemble upper case (see disassembly upper case).
2 Loosen four screws for fastening from sensor block (see disassembly sensor block).
3 Pull off tube 5 1 Fig. 7 from red pump connection.
1 2
4 It is sufficient to remove sensor block upwards. Disassemble cover plate in order to change
connection tube. Pull off tube 5 from sensor block.
5 Firstly attach new tube to sensor block, then to pump.
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Service-Manual Page: 5.21-6
BIOSEN C_line
Disassembly and Assembly of: 8
Work Step
No. Description
1 Disassembly upper case (see disassembly upper case).
2 Possibly disassemble sensor block (see diasassembly sensor block)
3 Pull off tube 2 Fig. 8 from black pump connection and lower jar holding canula (both tube ends are
locked by a hose clip).
1 2
Advice: If possible, connect new and old tube with a special threading aid. Run new tube into
the case during pulling out old tube. Thereby, disassembly sensor block is not necessary!
4 Attach new tube to pump connection and lower jar holding canula. Fix it with hose clips on both
sides. Press together hose clips via blunt edge cutter.
5 Possibly assemble sensor block (see assembly sensor block).
6 Assemble upper case (see assembly upper case).
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 5.21-7
BIOSEN C_line
Disassembly and Assembly of: 8
Work Step
No. Description
1 Pull off tubes from side wall canulas in the jar holding.
2 Firstly, attach waste tube (jar cap with short and black jar canula) to the lower side wall canula.
Then, attach system solution tube (jar cap with long and red jar canula) to the upper side wall
canula.
3 Turn jar cap on the new filled jar.
Revision History
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 5.21-8
BIOSEN C_line
Disassembly and Assembly of: 8
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Seite: 1
BIOSEN C_line
Adjustment / Check von: 2
6. Adjustment / Check
6.0. Table of contents
6. Adjustment / Check................................................................................................................................. 1
6.0. Table of contents................................................................................................................................. 1
6.1. Tooth belt ...................................................................................................................................... 6.1-1
6.1.1. Tooth belt sample tray adjusting ............................................................................................ 6.1-1
6.1.2. Tooth belt pivot arm adjusting................................................................................................ 6.1-1
6.1.3. Tooth belt lifter adjusting........................................................................................................ 6.1-2
6.2. Test tube recognition sample tray ................................................................................................. 6.2-1
6.2.1. Test ........................................................................................................................................ 6.2-1
6.2.2. Cleaning ................................................................................................................................. 6.2-2
6.3. Barcode Reader ............................................................................................................................ 6.3-1
6.3.1. Initialising / Parametering....................................................................................................... 6.3-1
6.3.2. Adjusting (C_line Clinic / Sport) ............................................................................................. 6.3-1
6.3.3. Adjusting (C_line GP) ............................................................................................................ 6.3-3
6.3.4. Testing ................................................................................................................................... 6.3-4
6.4. Sample tray ................................................................................................................................... 6.4-1
6.4.1. Adjusting ................................................................................................................................ 6.4-1
6.4.2. Parametering.......................................................................................................................... 6.4-3
6.4.3. Test ........................................................................................................................................ 6.4-4
6.5. Pivot arm ....................................................................................................................................... 6.5-1
6.5.1. Parametering.......................................................................................................................... 6.5-1
6.5.2. Test ........................................................................................................................................ 6.5-3
6.6. Lifter .............................................................................................................................................. 6.6-1
6.6.1. Parametering.......................................................................................................................... 6.6-1
6.6.2. Test ........................................................................................................................................ 6.6-2
6.7. Pump ............................................................................................................................................. 6.7-1
6.7.1. Test ........................................................................................................................................ 6.7-1
6.8. Test tube handling segment 1 and 2............................................................................................. 6.8-1
6.8.1. Test ........................................................................................................................................ 6.8-1
6.8.2. Cleaning ................................................................................................................................. 6.8-2
6.9. Sensors for fill level ....................................................................................................................... 6.9-1
6.9.1. Test ........................................................................................................................................ 6.9-1
6.9.2. Cleaning ................................................................................................................................. 6.9-2
6.10. Sensor block ............................................................................................................................ 6.10-1
6.10.1. Check sensor voltage....................................................................................................... 6.10-1
6.10.2. Sensor recognition check ................................................................................................. 6.10-1
6.10.3. Sensor for temperature / Heating check .......................................................................... 6.10-2
6.11. Function test of cooler ............................................................................................................. 6.11-1
6.12. Functional test power supply ................................................................................................... 6.12-1
6.12.1. Checking of voltages ........................................................................................................ 6.12-1
6.12.2. Checking and changing of fuses ...................................................................................... 6.12-3
6.13. Functional test of board PIC .................................................................................................... 6.13-1
6.13.1. Checking of voltages ........................................................................................................ 6.13-1
6.14. Functional test of card board HMIC......................................................................................... 6.14-1
6.14.1. Check of voltages ............................................................................................................. 6.14-1
6.15. Flow system............................................................................................................................. 6.15-1
6.15.1. Description........................................................................................................................ 6.15-1
6.15.2. Checking flow system....................................................................................................... 6.15-2
6.16. Functional Test Printer ............................................................................................................ 6.16-1
6.16.1. Serial Printer..................................................................................................................... 6.16-1
6.16.2. Parallel Printer .................................................................................................................. 6.16-1
6.17. Functional test EDP - Interface................................................................................................ 6.17-1
6.17.1. Checking of EDP-settings ................................................................................................ 6.17-1
6.17.2. Communication test.......................................................................................................... 6.17-2
6.18. Functional test of card terminal ............................................................................................... 6.18-1
6.19. Total System............................................................................................................................ 6.19-1
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Service-Manual Seite: 2
BIOSEN C_line
Adjustment / Check von: 2
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.1-1
BIOSEN C_line
Adjustment / Check from: 4
Working steps
No. Description
Attention! Prerequisite for this paragraph is an open and electrical ready for work device.
1 Prepare device to connection with service software (see paragraph Service-Software)
2 Change into service modus
3 Select PIC
4 Open command dialog
5 Open tab „Actuators“
6 Carry out command „Enable all motors“
7 Check belt tightness
Belt tightness could be checked using pressure on shown pressure point 3 in Fig. 1. Pressure point
is located in the middle between each tooth wheels. The tightness of tooth belt is optimal adjusted if
following criteria will be fulfilled:
• Tooth belt is well tighten
• Disc shaft is vertical
• Fitted disc driver has no tolerance when motor power is switched on
8 If tightness of belt is not corresponding to requirements it could be slightly unscrewed screws 2 and
motor mounting could be moved in direction of arrow.
9 Tight screws
10 Check tightness of belt again
11 Carry out command „Disable all motors“
12 Close command dialog
13 Select HMIC
14 Leave service modus
15 Disconnect device to service software (see paragraph Service-Software)
Working steps
No. Description
Attention! Prerequisite for this paragraph is an open and electrical ready for work device.
For reaching the screws of motor mounting has to be disassembled the barcode reader (see
chapter Disassembling / Assembling - Barcode Reader) and removed the fastening of
sensor blocks (see Disassembling / Assembling – Sensor Block)
1 Prepare device to connection with service software (see paragraph Service-Software)
2 Change into service modus
3 Select PIC
4 Open command dialog
5 Open tab „Actuators“
6 Carry out command „Enable all motors“
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Service-Manual Page: 6.1-2
BIOSEN C_line
Adjustment / Check from: 4
Belt tightness could be checked using pressure on shown pressure point 3 in Fig. 2. Pressure point
is located in the middle between each tooth wheels. The tightness of tooth belt is optimal adjusted if
following criteria will be fulfilled:
• Tooth belt is slightly tighten
• pivot arm has around ½ mm tolerance
8 If tightness of belt is not corresponding to requirements it could be slightly unscrewed screws 2 and
motor mounting could be moved in direction of arrow.
9 Tight screws
10 Check tightness of belt again
11 Carry out command „Disable all motors“
12 Close command dialog
13 Select HMIC
14 Leave service modus
15 Disconnect device to service software (see paragraph Service-Software)
Working steps
No. Description
Attention! Prerequisite for this paragraph is an open and electrical ready for work device.
For reaching the tooth belt of lifter has to disassembled the sub-chassis (see Disassembling
/ Assembling – Sub-chassis)
1 Check tightness of belt
Belt tightness could be checked using pressure on shown pressure point 3 in Fig. 3. Pressure point
is located in the middle between each tooth wheels. The tightness of tooth belt is optimal adjusted if
following criteria will be fulfilled:
• Tooth belt is slightly tighten and can be moved around 5 mm when is pressured on pressure
point
2 If tightness of belt is not corresponding to requirements it could be slightly unscrewed screws 2 and
motor mounting could be moved in direction of arrow.
3 Tight screws
4 Check tightness of belt again
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.1-3
BIOSEN C_line
Adjustment / Check from: 4
1
2 1
2
3
Fig. 1 Tooth belt sample tray Fig. 2 Tooth belt pivot arm
2 3
Revision history
Rev. Data from Pages Description Approval
1.0.0 27.03.06 TR All Preparing of document -
1.1.0 19.03.07 TM all revision
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.1-4
BIOSEN C_line
Adjustment / Check from: 4
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.2-1
BIOSEN C_line
Adjustment / Check from: 2
6.2.1. Test
Working steps
Nr. Description
Attention! This check is valid only for devices application with sample tray (Clinic, Sport).
1 Prepare device to connection with service software (see paragraph Service-Software)
2 Change into service modus
3 Select PIC
4 Open command dialog
5 Carry out command „Power on all optic sensors “ under tab „Actuator“
6 Carry out command „Send status of the test tube recognition (sample tray) “
7 Put reaction test tube in any position on sample tray
8 Move reaction test tube along the test tube recognition
9 Move reaction test tube along the test tube recognition several times referring Fig. 1 and check
reaction in data window of service software. Displayed information „Recognized“ must change from
0 to 1 if reaction test tube is in front of test tube recognition 1.
Attention! The micro test tube detection system has a response time of about 1s.
10 Finish command and close command dialog
11 Select HMIC
12 Leave service modus
13 Disconnect device to service software (see paragraph Service-Software)
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Service-Manual Page: 6.2-2
BIOSEN C_line
Adjustment / Check from: 2
6.2.2. Cleaning
Working steps
Nr. Description
1 Contaminations will be removed on glass front 1 referring Fig. 2 with cotton bud slightly dipped in
alcohol
Revision history
Rev. Data from Pages Description Approval
1.0.0 22.03.06 TR All Preparing of document -
1.1.0 19.03.07 TM all revision
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.3-1
BIOSEN C_line
Adjustment / Check from: 4
Working steps
No. Description
Advice! This paragraph is reliable communication test with barcode reader. Stored
parameter in PIC will be transferred to reader. It is not necessary to change parameter
manually. This step is not necessary to do, because barcode reader will be initialized
automatically with each cold start.
1 Prepare device to connection with service software (see paragraph Service-Software)
2 Change into service modus
3 Select PIC
4 Open command dialog
5 Open tab „Barcode“
5 Carry out command „Power on the barcode module “
6 Carry out command „Initialize the barcode module “
7 Carry out command „Power off the barcode module “
8 Close command dialog
9 Select HMIC
10 Leave service modus
11 Disconnect device to service software (see paragraph Service-Software)
Working steps
No. Description
Attention! Prerequisite for this paragraph is an open and electrical ready for work device.
1 Prepare device to connection with service software (see paragraph Service-Software)
2 Change into service modus
3 Select PIC
4 Open command dialog
5 Open tab „Actuators“
6 Carry out command „Power on all optic sensors”
7 Carry out command „Enable all motors “
8 Carry out command „Synchronize all mechanic actuators “
9 Carry out command „Sample Tray (basic synchronize)“
10 Carry out command „Move the pivot arm to the synchronize position “
11 Put reaction cup with barcode label into position 1 (Clinic) or position STD1 (Sport) of sample tray
referring operation manual.
Attention! Position STD1 for device model Sport is used only for adjustment. In measuring
modus this position could not be used with barcode label.
12 Carry out command „Move to the next sample tray position (placement independent)“
13 Carry out command „Move to the Barcode read position“
14 Open tab „Barcode“
15 Carry out command „Power on the barcode module “
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Service-Manual Page: 6.3-2
BIOSEN C_line
Adjustment / Check from: 4
Attention! During this working step should be definite current alignment of laser. The target
is to adjust laser in a way that it light meets reaction cup slightly eccentric 4, see Fig. 1 in
direction of the pivot arm.
17 Read barcode in service-software under „Data“
18 If alignment of laser is not correct screws 3 referring Fehler! Verweisquelle konnte nicht
gefunden werden. have to be unscrewed in a way that barcode reader could be turned. The swivel
can be turned from synchronisation position manually for a better handling.
4 1
2
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Service-Manual Page: 6.3-3
BIOSEN C_line
Adjustment / Check from: 4
Working steps
No. Description
Attention! Prerequisite for this paragraph is an open and electrical ready for work device.
1 Prepare device to connection with service software (see paragraph Service-Software)
2 Change into service modus
3 Select PIC
4 Open command dialog
5 Put reaction cup with barcode label into position P of cup handling segment 1 referring operation
manual
6 Open tab „Barcode“
7 Carry out command „Power on the barcode module “
8 Carry out command „Read a barcode“
Attention! During this working step should be definite current alignment of laser. The target
is to adjust laser in a way that it light meets reaction cup slightly eccentric 4, see Fig. 1 in
direction of the pivot arm.
9 Read barcode in service-software under „Data“
10 If alignment of laser is not correct screws have to be unscrewed in a way that barcode reader could
be turned.
11 Carry out alternately command „Read a barcode“ and barcode reader turn until wished alignment is
reached.
12 Tight screws
13 Check alignment of barcode reader again carry out command „Read a barcode“.
14 Carry out command „Power off the barcode module “
15 Close command dialog
16 Select HMIC
17 Leave service modus
18 Disconnect device to service software (see paragraph Service-Software)
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.3-4
BIOSEN C_line
Adjustment / Check from: 4
6.3.4. Testing
Working steps
No. Description
Advice! If device is in ready for measurement or in Standby modus it is not necessary to
carry out following steps. Alternative could be carried out test of barcode via device menu.
(see operation manual)
1 Prepare device to connection with service software (see paragraph Service-Software)
2 Change into service modus
3 Select PIC
4 Open command dialog
5 If sample tray is available turn it in front of laser window of barcode reader
6 Open tab „Barcode“
7 Carry out command „Power on the barcode module “
8 Carry out command „Read a barcode“
9 Read barcode in service-software under „Data“.
10 Carry out command „Power off the barcode module “
11 Close command dialog
12 Select HMIC
13 Leave service modus
14 Disconnect device to service software (see paragraph Service-Software)
Revision history
Rev. Data fro Pages Description Approval
m
1.0.0 22.03.06 TR All Preparing of document -
1.1.0 19.03.07 TM all revision
1.2.0 25.09.07 TM 2,3 revision
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.4-1
BIOSEN C_line
Adjustment / Check from: 6
6.4.1. Adjusting
Working Steps
No. Description
1 Take off tray driver with Hexagon screw driver 4 referring Fig. 1 until tray driver 1 can be moved
vertically.
3 4
2
1 5
1 2
Fig. 1 Adjustment in height of tray driver Fig. 2 Tray driver from top
Advice! In this stadium tray driver could be taken off totally from drive shaft for tray 3 if
necessary to check synchronisation shaft on lower side. Fitting tray driver back to drive
shaft for tray has to be take into account that screw for tray driver should be positioned
vertically to flattened side of drive shaft for tray.
Please check availability and condition of damper on coupling pin made of soft plastic.
Damper is necessary to minimized noises of tray and realise free space between sample tray
and coupling pin. It is an important part. If necessary change the wear out damper or fit the
missing one.
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Service-Manual Page: 6.4-2
BIOSEN C_line
Adjustment / Check from: 6
2 1 2 1
Fig. 3 Height control of test tube handling segment 1 Fig. 4 Height control of sample tray
(1) Wiper
(2) micro test tubes
Height of sample tray should be adjusted referring Fig. 3 and Fig. 4 in a way that micro test tubes 2
are on the same height. The lowest side of wiper 1 should have same distance to lids of micro test
tubes in test tube handling segment 1 and sample tray.
Attention! During adjustment of height you have to check that sample tray is mowing free
and not grinding on device case on tray support 5 referring Fig. 1.
3 After successful adjustment of height tray driver could be fasten with Hexagon screw driver.
4 Additional control of height with tray to assure that height is not readjusted during the fasten of
screw of tray driver.
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.4-3
BIOSEN C_line
Adjustment / Check from: 6
6.4.2. Parametering
Working Steps
No. Description
1 Prepare device for connection with service software (see paragraph Service-Software)
2 Change into service modus
3 Select PIC
4 Open parameter dialog and go to page with tray parameters
5 Modify parameters. Which parameters could be changed and how these are effected is shown in
Fig. 5.
1. Standby position
Standby position 1 will be reached after synchronisation sequent from synchronisation position 2.
Definite position of synchronisation position has tolerance based on manufacturing. Standby
position should be adjusted with parameter „Offset starting from Synchronisation“ (4) in the way that
printing of sample position 1 is readable from user position without gradient. Parameter can get
negative and positive values. Negative values work clockwise, positive values work against
clockwise.
Attention! Following described parameters depends each on other. Will be modified one
parameter, it influences to the follow positions against clock wise, it means that the follow
parameters have to be adapted too.
For adjustment of single parameters should be taken into account the so called puncture
picture (see Fig. 6). Each sample position has to have 2 puncture points, which have to be
found in membrane area of micro test tube. Base on positioning of puncture points could be
done Parametering of pivot arm. Parametering of sample tray should be done in a way that
puncture points are positioned in rotation direction of sample tray centralised in membrane
area of micro test tubes.
2. Position 1
This position is definite via parameter „Position 1 (outer sample tray ring)“ (5). This parameter has
to be selected in a way that the middle / centre of membrane area 1 of micro test tube referring Fig.
6 of position 1 (Clinic) and position Std1 (Sport) will be met.
Advice! Definition „outer sample tray ring“ is important only for devices type BIOSEN S_line
and has not sense for devices type BIOSEN C_line having only one ring on tray.
4. Next position
Parameter „Next position (outer sample tray ring)“ (7) definite for each following position of sample
tray distance between Offset under 3. and the middle of membrane area 1 referring Fig. 6 of
following position.
6 Close parameter dialog with OK for saving changes. Close parameter dialog with Cancel for not
saving changes.
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.4-4
BIOSEN C_line
Adjustment / Check from: 6
7 Select HMIC
8 Leave service modus
9 Disconnect device to service software (see paragraph Service-Software)
6.4.3. Test
Working steps
No. Description
1 Prepare device to connection with service software (see paragraph Service-Software)
2 Change into service modus
3 Select PIC
4 Open command dialog
5 Select Tab „Actuators“
6 Carry out command „Power on all optic sensors “
7 Carry out command „Enable all motors “
8 Carry out command „Synchronize sample tray“
Standby position should be adjusted with parameter „Offset starting from the synchronize
position “ (4) in the way that printing of sample position 1 is readable from user position
without gradient.
9 Carry out command „Move to the next sample tray position (placement independent) “
Attention! Sample tray has to be adjusted in a way that sample needle is positioned over the
middle of membrane area 1 referring Fig. 6 of micro test tube. If necessary adjust it again.
10 Repeat command „Move to the next sample tray position (placement independent)” until last
position is reached
11 Carry out command „Sample Tray (basic synchronize)”
12 Carry out command „Disable all motors “
13 Close command dialog
14 Select HMIC
15 Leave service modus
16 Disconnect device to service software (see paragraph Service-Software)
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.4-5
BIOSEN C_line
Adjustment / Check from: 6
1 4
6 2
5
7
3 2
Fig. 6 Puncture picture of micro test tube(for example C_line Clinic sample tray)
Revision history
Rev. Data fro Pages Description Approval
m
1.0.0 22.03.06 TR All Preparing of document -
1.1.0 19.03.07 TM all revision
1.2.0 30.08.07 TM 1,2,3 Change disc in tray
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.4-6
BIOSEN C_line
Adjustment / Check from: 6
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.5-1
BIOSEN C_line
Adjustment / Check from: 6
6.5.1. Parametering
Working Steps
No. Description
1 Prepare device to connection with service software (see paragraph Service-Software)
2 Change into service modus
3 Select PIC
4 Open parameter dialog and go to page with pivot arm parameter
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.5-2
BIOSEN C_line
Adjustment / Check from: 6
5 Modify parameters. Which parameters could be changed and how these are effected is shown in
Fig. 1 and Fig. 2.
1. Standby position
Standby position 4 will be reached after synchronisation sequent from synchronisation position 3.
Definite position of synchronisation position has tolerance based on manufacturing. Standby
position should be adjusted with parameter „Offset starting from the synchronize position “ (5) in the
way that pivot arm will move from sample position as much as possible, but not reaching
mechanical limit. Parameter can get negative and positive values. Negative values work clockwise,
positive values work against clockwise.
Attention! Following described parameters depends each on other. Will be modified one
parameter, it influences to the follow positions against clock wise, it means that the follow
parameters have to be adapted too.
For adjustment of single parameters should be taken into account the so called puncture
picture (see 3). Each sample position has to have 2 puncture points, which have to be found
in membrane area of micro test tube.
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.5-3
BIOSEN C_line
Adjustment / Check from: 6
6.5.2. Test
Working Steps
No. Description
1 Prepare device to connection with service software (see paragraph Service-Software)
2 Change into service modus
3 Select PIC
4 Open command dialog
5 Select Tab „Actuators“
6 Carry out command „Power on all optic sensors “
7 Carry out command „Enable all motors “
8 Carry out command „Synchronize pivot arm“
Attention! Standby position of pivot arm should be adjusted in the way that it will move from
sample position as much as possible, but not reaching mechanical limit.
9 Carry out command „Move to the next pivot arm position (placement independent) “
Attention! Please check puncture picture referring Fig. 3. It is valid also for following
commands. If necessary adjust it again.
10 Carry out command „Proceed the offset between pre-puncturing and taking the sample (pivot arm) “
11 Repeat command „ Move to the next pivot arm position (placement independent) “ until last position
is reached
12 Carry out command „ Disable all motors “
13 Close command dialog
14 Select HMIC
15 Leave service modus
16 Disconnect device to service software (see paragraph Service-Software)
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.5-4
BIOSEN C_line
Adjustment / Check from: 6
3 4
10 6
9 8
2
5
7
7
1
3 4
6
9 8
5
7
7 1
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.5-5
BIOSEN C_line
Adjustment / Check from: 6
3 2
Fig. 3 Puncture picture of reaction test tube (for example C_line Clinic sample tray)
Revision history
Rev. Data from Pages Description Approval
1.0.0 22.03.06 TR All Preparing of document -
1.1.0 19.03.07 TM all revision
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.5-6
BIOSEN C_line
Adjustment / Check from: 6
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
For permission contact EKF-diagnostic GmbH, Ebendorfer Chaussee 3, D-39179 Barleben
Service-Manual Page: 6.6-1
BIOSEN C_line
Adjustment / Check from: 4
6.6. Lifter
6.6.1. Parametering
Working Steps
No. Description
1 Prepare device to connection with service software (see paragraph Service-Software)
2 Change into service modus
3 Select PIC
4 Open parameter dialog and go to page with lifter parameter
5 Modify parameters. Which parameters could be changed and how these are effected is shown in
Fig. 1 and Fig. 2.
Exact height adjustment of available sample tray is necessary for adjustment of lifter (see
chapter Sample Tray – Adjusting).
All parameters of lifter are linked (depending each on other). Will be modified one parameter,
it influences to the follow positions in down direction, it means that the follow parameters
have to be adapted too.
1. Position „Buffering“
Position „Buffering“ 5 will be started after synchronisation sequent from synchronisation position 3.
Exact place of synchronisation position has tolerance based on manufacturing. Standby position
should be adjusted with parameter „Default position 'Buffering' “ (4) in such way that crosswise drill-
hole of sample needle 6 has to be positioned between both black o-rings of changer.
Advice! For adjustment of last position is recommended to use an open 1,5ml reaction cup
(empty!). Lifter is adjusted optimal if cup will have only a space of 1/10 mm. If a sample tray
or another test tube handling segment is available height will be definite by tolerance of
highest sample position. It is necessary to check also other positions of swivel.
6 Close parameter dialog with OK for saving changes. Close parameter dialog with Cancel for not
saving changes.
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.6-2
BIOSEN C_line
Adjustment / Check from: 4
7 Select HMIC
8 Leave service modus
9 Disconnect device to service software (see paragraph Service-Software)
6.6.2. Test
Working steps
No. Description
1 Prepare device to connection with service software (see paragraph Service-Software)
2 Change into service modus
3 Select PIC
4 Open command dialog
5 Select Tab „Actuators“
6 Carry out command „Power on all optic sensors “
7 Carry out command „Enable all motors “
Carry out command „Synchronize all mechanic actuators “
8 Carry out command „Move the lifter to position 'taking an air bubble' “
Attention! Lifter has to be adjusted in such way that crosswise drill-hole of sample needle is
visible totally under the changer and the tip of sample needle is not moving under lower
level of wiper 7 (Fig. 1).
9 Carry out command „Move the lifter to position 'test tube puncturing' “
Attention! Lifter has to be adjusted in such way that only polished tip of sample needle has
pierced the membrane of micro test tube.
10 Carry out command „Move the lifter to position 'taking a sample' “
Attention! Lifter has to be adjusted in such way that tip of sample needle should not touch
bottom of test tube if is used a 1,5ml micro test tube.
For adjustment of last position is recommended to use an open 1,5ml micro test tube
(empty!). Lifter is adjusted optimal if test tube will have only a space of 1/10 mm. If a sample
tray or another test tube handling segment is available height will be definite by tolerance of
highest sample position. It is necessary to check also other positions of swivel.
11 Carry out command „Move the lifter to default position 'Buffering' “
Attention! Lifter has to be adjusted in such way that crosswise drill-hole of sample needle
has to be positioned between both black o-rings of changer.
12 Carry out command „Disable all motors “
13 Close command dialog
14 Select HMIC
15 Leave service modus
16 Disconnect device to service software (see paragraph Service-Software)
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.6-3
BIOSEN C_line
Adjustment / Check from: 4
3
4
5
6
7
10
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.6-4
BIOSEN C_line
Adjustment / Check from: 4
Revision history
Rev. Data from Pages Description Approval
1.0.0 22.03.06 TR All Preparing of document -
1.1.0 19.03.07 TM all revision
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.7-1
BIOSEN C_line
Adjustment / Check from: 2
6.7. Pump
6.7.1. Test
Working Steps
No. Description
Attention! In this chapter is described the electro mechanical test of pump unit. For
additional tests and adjustments see chapter flow system.
1 Prepare pump for test unit referring picture.
2 3 4
1
Advice! Marking is not standard element of pump tube. Marking can be easily done using
marker which will support orientation during test.
Advice! Pump wheel 4 is turning clockwise. Command is necessary to move pump unit from
synchronisation point which is reached. If pump wheel is not turning despite correct carried
out working steps a defect has place. Even in this case error code 2000 (successful) could
be shown, because pump unit could not be supervised like sample tray, pivot arm and lifter.
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.7-2
BIOSEN C_line
Adjustment / Check from: 2
Advice! Pump wheel 4 is turning to its synchronisation point clockwise, maximum one turn.
If pump wheel is on synchronisation point and command will be repeated is possible that
pump wheel will not turn. It is correct. Error code 2000 is shown if command is carried out
successfully.
11 Repeat working steps 9 and 10
Advise! During repeating of working steps pump wheel 4 has to be located at same position
at any time after synchronisation.
12 Carry out command „Power off pump motor winding current “
13 Carry out command „Power off pump motor driving voltage “
13 Close command dialog
14 Select HMIC
15 Leave service modus
16 Disconnect device to service software (see paragraph Service-Software)
Revision history
Rev. Data from Pages Description Approval
1.0.0 22.03.06 TR All Preparing of document -
1.1.0 19.03.07 TM all revision
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
For permission contact EKF-diagnostic GmbH, Ebendorfer Chaussee 3, D-39179 Barleben
Service-Manual Page: 6.8-1
BIOSEN C_line
Adjustment / Check from: 4
6.8.1. Test
Working steps
No. Description
1 Prepare device to connection with service software (see paragraph Service-Software)
2 Change into service modus
3 Select PIC
4 Open command dialog
5 Carry out command „Allow to query the placement of test tube handling segments “ under tab
„container / test tubes“
6 Carry out command „Send the test tube handling segment placement “
7 Insert micro test tube in test tube handling starting from right side
9 Read value of service-software under „Data“ for each test tube handling segment
Each sample position has binary coded valence / value. Which position has which valence, could be
evaluated referring Fig. 1. Will be there inserted more than one micro test tube, total valence will be
summarised for each test tube handling segment.
10
8
7
6 1
2
5 4 3
(1) Valence 8
(2) Valence 16
(3) Valence 32
(4) Valence 64
(5) Valence 128
(6) Valence 8
(7) Valence 16
(8) Valence 32
(9) Valence 64
(10) Valence 128
Sample: Position 5 and Position 1 have micro test tube: 128 + 8 = 136
Attention! The micro test tube detection system has a response time of about 1s.
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.8-2
BIOSEN C_line
Adjustment / Check from: 4
6.8.2. Cleaning
Working steps
No. Description
1 Remove test tube holding 1 referring Fig. 2
2 Visual checking of sensors test tube recognition in test tube holding segment for finding pollutions in
the area of openings optical parts. Each position has its own sensor for test tube recognition in form
of reflex light barrier. The openings for sensors are located in pairs per each position one over the
other.
3 Coarse dirt, which has place on the opening, can be removed carefully with pointed tool (for
instance tweezers).
Attention! Optical parts are made of plastic and it not mar-resistance. Cleaning tool should
be used in a way that there is no contact with optic and mechanical damages are avoided.
4 Rest dirt, which were not removed with described working step 3, could be liquidated with slightly in
ethanol putted cotton bud. Possible that the form of cotton bud must be changed in a way that could
be reached either openings and optical parts.
Attention! It is important, that cotton bud is only slightly moistened with ethanol and not
heavy dripping wet. Penetrating in parts of device liquid in combination with salted parts
from system solution can influence to it function. Furthermore necessary time for drying will
be decreased.
5 Checking function referring paragraph Test of this chapter.
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.8-3
BIOSEN C_line
Adjustment / Check from: 4
Revision history
Rev. Data from Pages Description Approval
1.0.0 23.03.06 TR All Preparing of document -
1.1.0 19.03.07 TM all revision
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.8-4
BIOSEN C_line
Adjustment / Check from: 4
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.9-1
BIOSEN C_line
Adjustment / Check from: 2
6.9.1. Test
Working steps
No. Description
1 Prepare device to connection with service software (see paragraph Service-Software)
2 Change into service modus
3 Select PIC
4 Open command dialog
5 Carry out command „Allow to query the fill level of system solution and waste container “ under tab
„container / test tubes“
6 Carry out command „Send the fill level of system solution and waste container“
7 Put empty bottle for system solution in corresponding chamber (right).
Attention! It is important to use original bottle from EKF for this and following steps. Don’t
use things for only breaking the light barrier.
8 Read displayed value of service-software under „Data“ for each chamber
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.9-2
BIOSEN C_line
Adjustment / Check from: 2
6.9.2. Cleaning
Working steps
No. Description
1 Visible check of sensors for fill level in bottle chamber to search for contaminations in the area of
holes for optical parts.
Attention! Attention! Optical parts are made of plastic and it not mar-resistance. Cleaning
tool should be used in a way that there is no contact with optic and mechanical damages are
avoided.
3 Rest dirt, which were not removed with described working step 3, could be liquidated with slightly in
ethanol putted cotton bud. Possible that the form of cotton bud must be changed in a way that could
be reached either openings and optical parts.
Attention! It is important, that cotton bud is only slightly moistened with ethanol and not
heavy dripping wet. Penetrating in parts of device liquid in combination with salted parts
from system solution can influence to it function. Furthermore necessary time for drying will
be decreased.
4 Checking function referring paragraph Test of this chapter.
Revision history
Rev. Data fro Pages Description Approval
m
1.0.0 24.03.06 TR All Preparing of document -
1.1.0 19.03.07 TM all revision
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.10-1
BIOSEN C_line
Adjustment / Check from: 4
Working steps
No. Description
Attention! For this working step device should be plugged to power.
1 Open sensor block
2 The counter electrode 1 and the reference electrode 2 have to short circuit. Refer to Fig. 1
Working steps
No. Description
1 Prepare device to connection with service software (see paragraph Service-Software)
Attention! Has to be installed chip-sensor and sensor block should be closed. Otherwise
service mode could not be activated.
2 Change into service modus
3 Select PIC
4 Open tab “States”
5 Carry out command „Show current chip sensor types “
6 Read displayed values of service-software under „Data“
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Service-Manual Page: 6.10-2
BIOSEN C_line
Adjustment / Check from: 4
Working steps
No. Description
Attention! Devices should be cooled enough otherwise shown values of temperature could
be invalid!
6 Carry out command „show temperature (continuously) “
7 Read displayed values of service-software under „Data“
If shown values of temperature were < 4000, have to be shown variables which are >0 . If at least
one of variables suddenly = 0, controller could not be started.
Advice! Shown error code (51XX) should be reducible on temperature controller. (see
chapter Error list)
17 Carry out command „ Show actuation variable (continuously) “
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.10-3
BIOSEN C_line
Adjustment / Check from: 4
Shown values of temperature PH, S1 and if available S2 should be have about 4000.
© EKF-diagnostic
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Service-Manual Page: 6.10-4
BIOSEN C_line
Adjustment / Check from: 4
14
3 9
12 2 10
13
1 11 6
7 5
8 4
Revision history
Rev. Data fro Pages Description Approval
m
1.0.0 23.03.06 TR All Preparing of document -
1.1.0 19.03.07 TM all revision
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.11-1
BIOSEN C_line
Adjustment / Check from: 2
Working steps
No. Description
1 Prepare device to connection with service software (see Tools Service-Software)
2 Start service-software and using the correspondence button in task list „switch to service mode”.
Click on button "Select PIC" and than on button "send command"
3 Select tab „Temperature_control_unit“ and start command "Stop temperature control unit '
Environment'"
4 Carry out command "Power on fan". Now should be heard a stable cooler noise!
Revision history
Rev. Data fro Pages Description Approval
m
1.0.0 23.03.06 DZ All Preparing of document -
1.1.0 19.03.07 TM all revision
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.11-2
BIOSEN C_line
Adjustment / Check from: 2
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.12-1
BIOSEN C_line
Adjustment / Check from: 4
Working steps
No. Description
1 Remove upper part of housing (see Disassembling / Assembling - Disassembling of Upper Part of
Housing)
2 Connect device to plug.
Attention! Is one of the measured voltages out of tolerances has to be changed the power
supply (see Disassembling/Assembling Changing Power supply)!
4 Disconnect device from power and assemble upper part of housing (see Disassembling/Assembling
Assembling Upper Part of Housing).
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.12-2
BIOSEN C_line
Adjustment / Check from: 4
24V ± 1.00V
5V ± 0.15V
P2
P1
GND
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Service-Manual Page: 6.12-3
BIOSEN C_line
Adjustment / Check from: 4
Attention! Before changing of device fuse should be researched reason for defect. It covers that
device is connected with plug in conformity with device specifications (50 Hz, 100-230 VAC) and that
there are no liquids under the device!
Working steps
No. Description
1 Disconnect device from plug.
2 Take out fuse holder located on top of power plug by pressing adjustment 1.
3 Take out both fuses from socket and check pass using multimeter. If one of fuses has not pass it
should be changed against new one.
Revision history
Rev. Data from Pages Description Approval
1.0.0 24.03.06 DZ All Preparing of document -
1.1.0 19.03.07 TM all revision
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.12-4
BIOSEN C_line
Adjustment / Check from: 4
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual page: 6.13-1
BIOSEN C_line
Adjustment / Check from: 6
Working steps
No. Description
1 Remove upper part of housing (see Disassembling / Assembling - Disassembling of Upper Part of
Housing), without working step 16!
2 Lay down upper part of housing (compare Fig. 1), so that is seen the HMIC-card 1.
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Service-Manual page: 6.13-2
BIOSEN C_line
Adjustment / Check from: 6
4 Remove cover plate on PIC-card see Fig. 3 and Fig 4 removing the Allen-screws.
Fig. 3 Section PIC-card with cover plate Fig 4 Section PIC-card without cover plate
5 Visible check of PIC-card to detect defect or missed parts, cold capillary joint and correct fitting of
connectors.
Advice: In the case that liquids are joined into the device arrears have to be removed and all
parts have to be checked of irreparable defects.
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual page: 6.13-3
BIOSEN C_line
Adjustment / Check from: 6
7 Using a multimeter measure between marked test point of Fig. 8 and linked reference potential and
check voltages referring Table 1 on correctness.
Attention! Is one of the measured voltages out of shown tolerances has to be changed the
PIC-card and find the reason respectively (see Disassembling/Assembling Changing card board
PIC).
For test points P14 until P16 should be used referred cable and check adapter TF1 from Fig. 6.
Measuring values for P14 until P18 will be definite using service-software. For that after changing
into the service modus has to be selected PIC as SUB-Device. In command list select tab
'Temperature_control_unit' and carry out command "Show temperature (continuously)", beside that
1 Digit = 0.01°C .
8 Disconnect device from power and assemble upper part of housing (see Disassembling/Assembling
Assembling Upper Part of Housing).
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual page: 6.13-4
BIOSEN C_line
Adjustment / Check from: 6
P2
P1
P17
P3
GND
P10
P12
P8
P13
P11
P5
IGND1
P4
P9
P7
IGND2
P6P15
P14
P16
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Service-Manual page: 6.13-5
BIOSEN C_line
Adjustment / Check from: 6
Revision history
Rev. Data fro Pages Description Approval
m
1.0.0 22.03.06 DZ All Preparing of document -
1.1.0 19.03.07 TM all revision
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual page: 6.13-6
BIOSEN C_line
Adjustment / Check from: 6
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Seite: 6.14-1
BIOSEN C_line
Adjustment / Check von: 4
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Seite: 6.14-2
BIOSEN C_line
Adjustment / Check von: 4
4 Visible check of HMIC-board to detect defect or missed parts, cold capillary joint and correct fitting
of connectors.
For test point P1 second shown voltage is only valid for switched-on device, it means after
successful programming. For that, Flash-Jumper should not be plugged and actual Header has to
be build in.
Attention! Is one of the measured voltages out of shown tolerances has to be changed the
PIC-board and find the reason respectively (see Disassembling/Assembling Changing card
board HMIC).
7 Disconnect device from power and assemble upper part of housing (see Disassembling/Assembling
Assembling Upper Part of Housing).
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Service-Manual Seite: 6.14-3
BIOSEN C_line
Adjustment / Check von: 4
P6
GND
P2
4.90V ± 0.5V
P3
P4 4.90V ± 0.5V
4.069V ± 0.1V
P1 P5
4.74V ± 0.5V 3.30V± 0.5V
22.5V ± 0.5V
Flash-
Jumper
Revision history
Rev. Data from Pages Description Approval
1.0.0 22.03.06 DZ All Preparing of document -
1.1.0 19.03.07 TM all revision
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Service-Manual Seite: 6.14-4
BIOSEN C_line
Adjustment / Check von: 4
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.15-1
BIOSEN C_line
Adjustment / Check from: 2
6.15.1. Description
Working steps
No. Description
1 Cycle of measurement from the point of flow system.
Condition: Flow system is filled continuous with system solution. It has the case in modus Ready for
measurement or after automatically filling of flow system (take out and put in bottle with system
solution).
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.15-2
BIOSEN C_line
Adjustment / Check from: 2
Working steps
No. Description
1 For checking flow system lifter has to be in basic position and correct adjusted (see Check /
Adjustment / Test / Lifter.
In case of doubt should be carried out service command „Synchronize all mechanic actuators “, see
Tools / Service-Software / Using, to bring the device in a definite basic position. The cross-hole of
sample needle has to be in the centre of changer valve now, see also Fig.1 point before.
Furthermore in all measuring channels have to be established chip sensors type 2 to seal the flow
system.
In the device bottles for system solution and waste have to be connected.
Attention! For checking the whole flow system the upper part of housing has to be
disassembled referring Disassembling / Assembling / Upper Part of Housing.
2 Visual check
-> Sample needle should not be twisted, surface of sample needle should be ok.
-> Changer valve should not have any damages like cracks, missing parts etc. On changer valve
should not be seen white crystals – advice for leakage.
-> All connections with tubes, tube – sample needle and back, should not have cracks, slices or
others. Tubes should be fitted tighten on needles, there should be no liquid outside and not white
crystals on it.
-> Control carefully the inner side of device are there any liquids or white crystals especially in area
of tubes and connection of tubes.
-> The waste tube from pump (marked black) to tube connection inner side has to be secured with
hose clip on each connection side.
-> Tubes should not be jammed or crimped nowhere.
3 will be continued
Revision history
Rev. Data from Pages Description Approval
1.0.0 31.03.06 Aßmann All Preparing of document -
1.1.0 19.03.07 TM all revision
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Seite: 6.16-1
BIOSEN C_line
Adjustment / Check von: 2
As serial printer could be use exclusive only type DPU-414. Connection to device is done using serial printer
cable.
Working steps
No. Description
1 Switch on device and printer.
2 Put Smart-Card with wrong side into card terminal. Will be given an error which will be shown on
display and on printer too.
Advice: Putting Smart-Card is on way to create an error situation which will be given out on
correct connected printer.
Attention! If there are problems with printout software-pins of printer should be controlled as
follows:
3 Switch off printer.
4 Hold on button On-/Offline and switch on printer. Printer should start printout with configuration
(DIP-Switch-Settings) – button On-/Offline release.
Advice: Standard settings are written in operation manual (see chapter 11.1.1. Serial Printer).
Settings of printer are separate parameters and not connected with settings of BIOSEN
C_line.
5 After finishing printout printer is ready for programming.
Pressing button On-line (Continue) is it possible to set up single software parameter. Button On-line
in command „On“ and button Paper Feed is command „Off“.
6 Press the button Paper Feed Taste (Write) in the end for storing settings. Successful storing will be
confirmed with printout "DIP SW setting complete !!".
Device is prepared only for connection of printer with centronics interface. It is not support yet.
Revision history
Rev. Data fro Pages Description Approval
m
1.0.0 22.03.06 DZ All Preparing of document -
1.1.0 19.03.07 TM all revision
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Seite: 6.16-2
BIOSEN C_line
Adjustment / Check von: 2
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.17-1
BIOSEN C_line
Adjustment / Check from: 2
All devices Biosen C_line have serial interface for connection with LIS (laboratory information system) of
hospital. Relevant parameters will be setted up on device display.
Working steps
No. Description
1 Switch on device, select "EDP" in device menu and check parameters regarding correlation with
measuring values registration-PC.
• Interface-Parameter:
Baud: 2400
Parameter : 8, 1, No
• Preamble / Postamble:
• Device-recognition:
Name: BIOS
Number: 01
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Service-Manual Page: 6.17-2
BIOSEN C_line
Adjustment / Check from: 2
Working steps
No. Description
1 Start program "HyperTerminal" on service laptop.
Attention! If figures will not be received should be lucked for electrical problems. (see Error
Research Communication problems EDP)!
5 Check conformity of incoming figure chain with BIOSEN data-protocol (see Operation Manual,
Chapter 11.2.2. Structure of Data Protocol).
Advice: If figure chain will not be in conformity with protocol shall be checked EDP-settings
of device (see Checking of EDP-settings)!
Revision history
Rev. Data fro Pages Description Approval
m
1.0.0 27.03.06 DZ All Preparing of document -
1.1.0 19.03.07 TM all revision
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.18-1
BIOSEN C_line
Adjustment / Check from: 2
Working steps
No. Description
1 Switch on device.
2 Put Smart-Card with wrong side into the card terminal. During that will be held on following error,
which is displayed as: "Invalid Smart-Card".
Advice: Card terminal will be support starting with firmware version (HMIC) 1.03.0 .
Attention! If there will be no error, should be done a check of card terminal (see Error
Research Others – Card Terminal)!
Revision history
Rev. Data fro Pages Description Approval
m
1.0.0 24.03.06 DZ All Preparing of document -
1.1.0 19.03.07 TM all revision
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.18-2
BIOSEN C_line
Adjustment / Check from: 2
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.19-1
BIOSEN C_line
Adjustment / Check from: 6
6.19.1. Definitions
Following the most important terms are defined.
Series of analyses
A number of determinations of the same measurement category, which are carried out with the same
measuring setup and the same calibration procedure under identical conditions. The shortest series
comprises a single sample.
Precision
A measure of agreement between independent measurement results obtained under the fixed conditions. As
a rule the measure of precision is given as the statistical degree of imprecision as standard deviation or
relative standard deviation (coefficient of variation).
The reproducibility is significantly connected to non-changed conditions and is often termed as the presicion
of series of analyses. The precision between analysis series reflects the variation of one or several factors,
which occure within one lab. These factors are time, calibration procedures, personal or measuring setups.
Accuracy
A measure of agreement between the mean value arised from a big number of measurement results and the
true value. As a rule the accuracy is expressed numerically as the systematic error (see below).
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Service-Manual Page: 6.19-2
BIOSEN C_line
Adjustment / Check from: 6
Working steps
No. Description
1 For simple determination of system precision should be measured 15 samples using Multi-Standard
solution 12mmol/L in one analysing serial with double determination.
n ∑ x 2 − (∑ x )
2
s= ∑x s ⋅ 100
x= VK =
n(n − 1) n x
Formula 1 Standard deviation Formula 2 Mean value Formula 3 Coefficient of variation
Measured result x
absolute term of the a
m ⋅ (n − 1) regression line
Drift = ⋅ 100 n Quantity of measured
a results
m Degrees of regression
Formula 4 Drift
line
Advice: Degrees of regression line should be definite using well known statistic tools.
3 Maximum allowed deviation should be lower that limits in Table 1.
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.19-3
BIOSEN C_line
Adjustment / Check from: 6
Working steps
No. Description
1 For determination of system precision should be measured 15 samples using control material
ReadyConNORM bzw. ReadyConPAT in one analysing serial with double determination.
Advice: If will be measured different concentration levels should be measured in separated follow
up analysing serials.
5 Calculation of mean value, standard deviation and coefficient of variation for both concentration
levels. (see above)
6 Maximum allowed deviation should be lower that limits in Table 1.
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Service-Manual Page: 6.19-4
BIOSEN C_line
Adjustment / Check from: 6
Working steps
No. Description
1 Using measuring results from paragraph 6.19.2 and 6.19.3 respectively via comparison and
evaluation of results to corresponding target values can be determinate accuracy.
2 Maximum allowed deviation should be lower that limits in Table 1.
Working steps
No. Description
1 For determination of linearity should be measured 15 samples linearity test solution in one
analysing serial with double determination.
Samples have to put inside sample tray in following order 2-7-18-2-7-18 and so on.
2 Maximum allowed deviation should be lower that limits in Table 1.
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Service-Manual Page: 6.19-5
BIOSEN C_line
Adjustment / Check from: 6
Necessary material
No. Description
1 Glucose/Lactate-system solution
2 Multi-Standard solution 12mmol/L in reaction cups / bottle
3 Sensor-Test solution for glucose / lactate
4 Glucose/Lactate-Hemolysing solution in reaction cups 2,0 mL, prefilled with 1000 µL
5 Device system (device for testing)
Working steps
No. Description
1 For checking whether contaminated and failed system solutions respectively are used, not prepared
reaction cups with glucose/lactate-hemolysing solution should be putted on sample tray and
measured in standard way.
2 After successful calibration all samples have to have results under measuring range.
Advice: If some samples will be measured with valid value, has to be carried out change of
lot glucose/lactate-system solution and glucose/lactate-hemolysing solution in reaction
cups respectively.
3 For checking the selectivity of installed chip-sensor is recommended to use sensor-test solution
glucose / lactate to check the permeability of membrane strata.
Advice: Than nearer the measured result is on lower limit so much better is working chip-
sensor.
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Page: 6.19-6
BIOSEN C_line
Adjustment / Check from: 6
Measurement categories
No. Sample material Target max. failure max. max. max. max.
value of single unaccuracy allowed allowed allowed
result (mean standard- Unprecison drift
(range) value) deviation (coefficient
mmol/L of variation) %
mmol/L % % %
1 Multi-Standard solution
12.00 ± 3.0 ± 1.5 ± 0,06 ± 0.5 ± 2.5
glucose / lactate
2 Control solution EasyConNORM
Lot* ± 16.0** ± 6.0** - ± 5** -
for glucose / lactate
3 Control solution EasyConPAT
Lot* ± 16.0** ± 6.0** - ± 5** -
for glucose / lactate
4 ReadyConNORM for glucose /
Lot* ± 6.0 ± 3.0 ± 0.028 ± 0.50 ± 1.5
lactate
5 ReadyConPAT for glucose /
Lot* ± 6.0 ± 3.0 ± 0.100 ± 0.75 ±2
lactate
6 Linearity test solution for
2.00 ± 6.5 - - - -
glucose / lactate
7 Linearity test solution for
7.00 ± 3.4 - - - -
glucose / lactate
8 Linearity test solution for
18.00 ± 1.8 - - - -
glucose / lactate
9 Sensor-Test solution for
5.00 + 20 - - - -
glucose / lactate
Table 1 Measurement categories and its referred limits
* Target values are lot-depending and has to be taken from current package insert
** Preparation of single samples could have systematic failure. Targets are. Target values take these into account.
Revision history
Rev. Data from Pages Description Approval
1.0.0 14.03.06 Gr All Preparing of document -
1.1.0 19.03.07 TM all revision
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BIOSEN C_line
Drawings von: 2
7. Drawings
7.0. Table of contents
7. Drawings ................................................................................................................................................. 1
7.0. Table of contents................................................................................................................................. 1
7.1. Block diagramm............................................................................................................................. 7.1-1
7.4. Layout diagramm........................................................................................................................... 7.4-1
7.4.1. HMIC-PCBA ........................................................................................................................... 7.4-1
7.4.2. PIC-PCBA .............................................................................................................................. 7.4-3
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Drawings von: 2
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BIOSEN C_line
Drawings von: 2
Graphic -Display
Touchpanel
Controller
Touchpanel
EEPROM
Display
Controller
Power supply and stabilisation
&HMIC-Controller
PIC-Controller
Interface
)
DC
D
DC
Driver
Lactate sensor
Potentiostat
und Begrenzungssensorik
Position determination
Test tube recognition
Fill level recognition
Thermostat
pivot unit
Sample tray
Lifter
Sicherheits-
&
Glucose sensor
Potentiostat
Antriebe
Pump
ZR
Z
T
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BIOSEN C_line
Drawings von: 2
Revision History
Rev. Date von Page Description Approval
1.0.0 14.03.06 Gr all Issue of document -
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7.4.1. HMIC-PCBA
Figures and Drawings
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Drawings von: 6
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Drawings von: 6
7.4.2. PIC-PCBA
Figures and Drawings
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Drawings von: 6
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Drawings von: 6
Revision history
Rev. Date by Pages Description Approval
1.0.0 14.03.06 Gr all Issue of document -
1.1.0 19.03.07 TM all revision
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BIOSEN C_line
Drawings von: 6
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recording or otherwise, without prior permission, from the publisher.
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BIOSEN C_line
Spare parts von: 2
8. Spare parts
8.0. Table of contents
8. Spare parts ............................................................................................................................................. 1
8.0. Table of contents ................................................................................................................................. 1
8.1. List of spare parts .......................................................................................................................... 8.1-1
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Spare parts von: 2
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recording or otherwise, without prior permission, from the publisher.
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spare parts von: 4
© EKF-diagnostic
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recording or otherwise, without prior permission, from the publisher.
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BIOSEN C_line
spare parts von: 4
36 1 5211-1351-0121 Fan
37 1 5211-1112-0176 PIC-2 with software
38 1 5211-1151-0302 HMIC-2 with software
39 1 5211-1154-0854 Backup battery CR2032, for HMIC
40 1 5211-1318-0890 Barcode reader type GP, incl. mounting hardware and ribbon cable for
the barcode scanner
41 1 5212-1325-0927 Barcode reader type Sport/Clinic, incl. mounting hardware and ribbon
cable for the barcode scanner
42 1 5211-1012-0330 Casing cover, incl. 2 bolts
43 1 5212-1604-0212 Tray unit, incl. sensor for tray synchronisation, tray shaft, tooth belt,
encoder, code wheel, pinion, mounting hardware, without tray motor
44 1 5206-1245-0497 Flow cell, ready for assembly
45 1 5211-1372-0319 Card terminal, smart card unit incl. holding
46 1 5211-2034-0763 Tooth belt for lifter, pivot arm and tray unit
47 1 5211-2049-0926 Box 1 with small items, screws, bolts, etc.
48 1 5211-2049-1164 Box 2 with small items, slices, fixing elements
49 1 5211-9259-0887 Software update PIC
50 1 5211-9235-0898 Software update HMIC
51 1 5211-1345-0103 Cable LPT-SIO, mounted onto bracket (without line filter + fuse)
52 10 5211-2055-0944 Fuse 250V/315mA
53 1 5211-2061-0962 Line filter GNF without fuse
54 1 5211-1123-0583 Cable connection HMIC Rev.B – PIC Rev.B
55 1 5211-1124-0601 Cable connection HMIC Rev.D – PIC Rev.D
56 1 5211-1266-0139 Lifter motor
57 1 5211-1287-0337 Pivot motor
58 1 5212-1273-0176 Tray motor
59 1 5211-1267-0157 Cable for Lifter-/Pivot- and Tray motor
60 1 5211-1524-0229 Synchronous sensor for pivot arm with holder
61 1 5212-1519-0230 Synchronous sensor for tray unit with holder
62 1 5211-1551-0428 Encoder for pivot arm with holder
63 1 5212-1531-0260 Encoder for tray unit with holder
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BIOSEN C_line
spare parts von: 4
Accessories
# Quantity Ref. number Description
64 1 5211-7119 200ml container, used for system solution container and waste
container
65 1 5211-7303-0664 Service box for customer, for BIOSEN C_line
66 1 5211-9017-0104 Operator’s manual, German for BIOSEN C_line GP
67 1 5211-9017-0223 Operator’s manual, English for BIOSEN C_line GP
68 1 5212-9015-0078 Operator’s manual, German for BIOSEN C_line Sport
69 1 5212-9015-0197 Operator’s manual, English for BIOSEN C_line Sport
70 1 5213-9013-0035 Operator’s manual, German for BIOSEN C_line GP+
71 1 5213-9013-0154 Operator’s manual, English for BIOSEN C_line GP+
72 1 5214-9011-0008 Operator’s manual, German for BIOSEN C_line Clinic
73 1 5214-9011-0127 Operator’s manual, English for BIOSEN C_line Clinic
74 1 0720-0100-204 Printer cable for DPU 414
Device types
# Quantity Ref. number Description
75 1 5211-0051-0200 BIOSEN C_line GP, analyzer for glucose or lactate with 1 sensor
76 1 5211-0051-0202 BIOSEN C_line GP, analyzer for glucose or lactate with 1 sensor and
barcode
77 1 5211-0121-0200 BIOSEN C_line GP, analyzer for glucose and lactate with 2 sensors
78 1 5211-0121-0202 BIOSEN C_line GP, analyzer for glucose and lactate with 2 sensors and
barcode
79 1 5212-0051-1200 BIOSEN C_line Sport, analyzer for glucose or lactate with 1 sensor
80 1 5212-0051-1202 BIOSEN C_line Sport, analyzer for glucose or lactate with 1 sensor and
barcode
81 1 5212-0121-1200 BIOSEN C_line Sport, analyzer for glucose and lactate with 2 sensors
82 1 5212-0121-1202 BIOSEN C_line Sport, analyzer for glucose and lactate with 2 sensors
and barcode
83 1 5213-0051-6200 BIOSEN C_line GP+, analyzer for glucose or lactate with 1 sensor
84 1 5213-0121-6200 BIOSEN C_line GP+, analyzer for glucose and lactate with 2 sensors
85 1 5214-0051-2200 BIOSEN C_line Clinic, analyzer for glucose or lactate with 1 sensor
86 1 5214-0051-2202 BIOSEN C_line Clinic, analyzer for glucose or lactate with 1 Sensor and
barcode
87 1 5214-0121-2200 BIOSEN C_line Clinic, analyzer for glucose and lactate with 2 sensors
88 1 5214-0121-2202 BIOSEN C_line Clinic, analyzer for glucose and lactate with 2 sensors
and barcode
Materials
# Quantity Ref. number Description Comment
89 1 5206-3135 Dummy chip sensor, for use in BIOSEN C_line and S_line
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BIOSEN C_line
spare parts von: 4
Revision history
Rev. Date by pages Description Approval
1.0.0 30.03.06 Vat/ all Issue of document
Kre
1.1.0 30.06.06 TM all revision
1.2.0 21.06.07 TM all Position 56 – 63 added
1.3.0 17.09.10 TM all revision
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Upgrade_Information von: 2
9. Upgrade Information
9.0. Table of contents
9. Upgrade Information ............................................................................................................................... 1
9.0. Table of contents................................................................................................................................. 1
9.1. Fundamentals, Requirements to perform an firmware upgrade of PIC or HMIC sub device ....... 9.1-1
9.1.1. Introduction ............................................................................................................................ 9.1-1
9.1.2. Required Components Tools ................................................................................................. 9.1-1
9.1.3. Execution of an HMIC and PIC firmware update ................................................................... 9.1-2
9.1.4. Parameterisation / modification of header parameter.......................................................... 9.1-10
9.1.5. Appendix .............................................................................................................................. 9.1-11
***)
9.1.6. Dependencies of parameter table version to firmware version ....................................... 9.1-11
***)
9.1.7. Dependencies of firmware version HMIC to PIC .............................................................. 9.1-11
***)
9.1.8. Hardware dependencies for upgrade a firmware on HMIC and PIC ................................ 9.1-11
9.2. Barcode Upgrade .......................................................................................................................... 9.2-1
9.2.1. Introduction ............................................................................................................................ 9.2-1
9.2.2. Required Components and Tools .......................................................................................... 9.2-1
9.2.3. Barcode upgrade for model type BIOSEN C_line Clinic........................................................ 9.2-2
9.2.4. Barcode upgrade for model type BIOSEN C_line SPORT .................................................... 9.2-8
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© EKF-diagnostic
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9.1.1. Introduction
In certain circumstances it is necessary to update the internal firmware of a device. Using special software
tools the internal flash-ROM / EEPROM of microcontrollers is rewriteable.
The following chapters will describe the general procedure to update the internal Firmware on BIOSEN
C_line / S_line devices manufactures by EKF-diagnostic GmbH.
It is necessary to put he target device (microcontroller) in a specific mode to be allowed to upload the new
firmware package.
Note: There are attached conditions either there is a BIOSEN PIC or HMIC sub-device firmware
update. This is because hardware components and firmware versions need to be concerted to each
other’s.
Note: Each firmware update package contains unique ID-files that allows to overwrite
the actual firmware. That’s a kind of security check.
• Depending on the installed Hardware there is a need to dismantle the device housing.
Please refer to (refer to Chapter 5.1 Disassembly, Assembly)
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Upgrade_Information von: 12
3
1
2 4
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Upgrade_Information von: 12
These tables will give an overview what kinds of updates are necessary. Furthermore it appears the latest
firmware version that is supported on a specific hardware platform
As already mentioned, EKF will provide an update package. The following data’s are needed to compile
the update package:
• Serial number of the device
• Both header files (HMIC + PIC sub device)
• Data on the installed hardware and software version on HMIC sub-device
• Data on the installed hardware and software version on PIC sub-device
Note: Starting from firmware–version 2.0.0 of the HMIC sub-device the firmware update for both
sub-devices are possible without disassembling / assembling of the device.
In case an update is necessary for both sub-devices please start with the PIC at first!
5 After a firmware upgrade it is essential to check whether the Info menu of the HMIC shows the correct
data
6 After a firmware upgrade it is essential to check whether all settings are correct and the function of the
device is ensured. (refer to chapter 6 Adjustment Check)
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CAUTION!: The following file dialog window will ask for the file to upload. Make sure you select
the right .hdr file from the right upgrade package. Cross check the serial number. The file format
is like this „pic_factory_default-XXX-XXX-XXX-Xblock.HDR“.
Even though it is a default header – it is already applied to a unique device!
12 Leave the service mode in the corresponding sequence.
13 Note: Because of the new firmware there a several error messages displayed.
Typical error messages are: 10021. (refer to chapter 4.7 Error list)
Now there are subsequent parameterisations necessary please continue with corresponding work steps
in section 9.1.4 Parameterisation / modification of header parameter
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Typical error messages are: 10021. (refer to chapter 4.7 Error list)
Now there are subsequent parameterisations necessary please continue with corresponding work steps
in section 9.1.4 Parameterisation / modification of header parameter
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Abb. 2 4 Position of connector J34 (2) und DIL–Switch (1) on the PIC PCBA
3 Connect the Flash-Box using the service RS232 cable to your PC.
Unplug the connection cable (PIC-HMIC) and connect the plug of the flash-box to socket J34 2 on the
PIC PCBA. (refer to chapter 7.4.2 PIC–Layout diagram )
Caution! Make sure the correct target device is selected at the flash-box (PIC / HMIC).
A wrong switch setting on the flash box can cause further damages on the PIC sub device.
4 Now apply the mains supply to the device and afterwards connect the flash-box with the wall power
supply.
Caution!: Make sure the corresponding .mot file was selected to make sure the upload process
is made to the right target device „cline_pic_X_XX_X.mot“.
6 Once the process is finished close the M16C_Flash application.
7 Set switch 1 of the DIP–switch S1 1 to position “OFF”.
8 Proceed with a reset. To do so, unplug the device from mains supply wait approx. 3 sec and re-plug the
mains supply again.
9 Start the application BIOSEN_Service on your PC and „Enter Service mode“.
(refer to chapter 3.4 Service–Software)
10 Select menu „send Command“. And select tab called „Miscellaneous“. Now transmit the following
commands:
3. Copy parameter table to EEPROM
4. Create an save CRC-Code of ROM (wait approx. 2-3 minutes)
Close the “send Command”– window.
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Upgrade_Information von: 12
11 Verify whether the version of parameter table (prog.) and parameter table (header) is identical or
different?
If both of them are identical – work step no. 12 does NOT need to be executed!
12 Select the menu item „Set Parameter“.
Choose the tab called „Numbers / Flag byte“ Now change the parameter “Serial number” to the right
serial number of the device that is already in process. The structure is like MMMM-YY-XXXX.
CAUTION!: The following file dialog window will ask for the file to upload. Make sure you select
the right .hdr file from the right upgrade package. Cross check the serial number. The file format
is like this „pic_factory_default-XXX-XXX-XXX-Xblock.HDR“.
14 Close the window „Set Parameter“– using the “YES” button.
Leave the Service Mode.
15 Unplug the device from mains supply.
16 Disconnect the plug of the flash-box from the PIC PCBA.
17 Now apply the original cable connection (connection cable HMIC – PIC) to socket J34 2.
In case the HMIC does not need an update either you can proceed with assembling of the device.
(refer to chapter 5.1.1 Upper case disassembly)
18 Now proceed with a reset (unplug and re-plug mains supply again)
19 Because of the firmware upgrade, there are possible error messages displayed. Examples are: 10021,
10012. (refer to chapter 4.7 Error list)
If the work steps above finished successfully, there are subsequent work steps necessary.
Please follow with section 9.1.4 Parameterisation / modification of header parameter.
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2 1
4 Connect the Flash-Box using the service RS232 cable to your PC.
Connect the plug of the flash-box to socket ST9 2 on the HMIC PCBA.
(refer to chapter 7.4.2 PIC–Layout diagram )
Caution! Make sure the correct target device is selected at the flash-box (PIC / HMIC).
A wrong switch setting on the flash box can cause further damages on the PIC sub device
5 Now connect the flash-box with the wall power supply.
6 Start the M16C_Flash application on your PC and follow the steps described in
chapter 3.5 M16C_Flash.
Caution!: Make sure the corresponding .mot file was selected to make sure the upload process
is made to the rigt target device „cline_hmic_X_XX_X.mot“.
7 Once the process is finished close the M16C_Flash application.
8 Remove Jumper 1 set before the HMIC-PCBA.
9 Unplug the flash-box plug from socket ST9 2 so finally disconnect the flash-box from HMIC PCBA.
10 Now apply the original cable connection (connection cable HMIC – PIC) to socket ST9 2.
(refer to chapter 5.1 1 Upper case assembly)
11 Now proceed with a reset - apply the mains supply to the device so both sub device will powered by
the original source.
There is a possibility thet several error messages will appear on the display e.g. 10021, 10012.
(refer to 4.7 Error list)
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12 Please connect the device EDP-port with your PC using the 9-pin service cable.
13 Start the application BIOSEN_Service and click the button „Enter Service mode“.
(refer to chapter 3.4 Service–Software)
CAUTION!: The following file dialog window will ask for the file to upload. Make sure you select
the right .hdr file from the right upgrade package. Cross check the serial number. The file format
is like this „hmic_factory_default-XXX-XXX-XXX.HDR“.
17 Select the menu item „send Command“. Choose tab „Miscellaneous“. Transmit the following command:
1. Take PIC data (wedding)
Close the “send Command”– window.
18 Leave the service mode in the corresponding sequence and exit the application.
19 Proceed with a reset. To do so, unplug the device from mains supply wait approx. 3 sec and re plug the
mains supply again.
20 If the work steps above finished successfully, there are subsequent work steps necessary.
Please follow with section 9.1.4 Parameterisation / modification of header parameter
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Upgrade_Information von: 12
Note: Depending on the target device (PIC and/or HMIC) you need to process one and/or two
files!
4 Now click the “Start” button”.
Note: Do not disconnect or cancel teh process if the patch process is still in progress.
5 Close the application after the process is successfully finished.
6 Start the application BIOSEN_Service and click the button „Enter Service mode“.
(refer to chapter 3.4 Service–Software)
Änderungsverfolgung
Rev. Date by Pages Description Approval
1.0.0 18.04.07 Gr alle Issue of the document as an English version -
1.1.0 10.09.07 Gr all Apply the new section numbering to fit the chapter 9
-
requirements.
1.2.0 21.10.09 Gr 9.1-1 Section 9.1.2 Required Components Tools -
Review of the work-step sequence for upgrading the PIC
and HMIC firmware considering a parameter table version
upgrade and handling the serial number.
(refer to: SI_094301_TA_BIOSEN_C-S_line_FirmwareUpgrade-PIC_lower_than_2.20.0.pdf)
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Service-Manual Seite: 9.1-11
BIOSEN C_line
Upgrade_Information von: 12
9.1.5. Appendix
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BIOSEN C_line
Upgrade_Information von: 12
Revision History
Rev. Date by Pages Description Approval
1.0.0 18.04.07 Gr all Issue of the document as an English version -
1.1.0 10.09.07 Gr all Apply the new section numbering to fit the chapter 9
-
requirements.
1.2.0 12.03.08 Gr 9.1-11 9.1.6 Dependencies of parameter table version to
***)
firmware version
***)
9.1.7 Dependencies of firmware version HMIC to PIC
9.1.8 Hardware dependencies for upgrade a firmware on
***)
HMIC and PIC
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Seite: 9.2-1
BIOSEN C_line
Upgrade_Informations von: 8
9.2.1. Introduction
Attention! A barcode upgrade is not possible for model type BIOSEN C_line GP+.
A barcode upgrade for model type BIOSEN C_line GP can be only accomplished at EKF-diagnostic
GmbH, Germany. For doing so it is necessary to send that device to EKF-diagnostic GmbH.
For a barcode upgrade it is necessary to change the internal parameters with a patch-file. The necessary
patch-file must be provided by EKF-diagnostic GmbH and is dispatched by email.
EKF-diagnostic GmbH needs the serial number of the device to build the patch-file.
Required tools
# Number Reference # Description
1 1 0911-0502-0797 Cutter / scalpel
2 1 0913-0103-0405 Silicon glue RTV-734
Required components
# Number Reference # Description
1 1 5212-1326-0144 Set Barcode reader-upgrade Clinic/ Sport
Contains:
• Barcode reader pre-finished
• Barcode window
• Type label
• Label „Attention! Warranty voids on removal! “
• 2 pcs. Oval-head screw M2, 5x12
• 2 pcs. Lock washer DIN 128 2,6A
• 2 pcs. Washer DIN 433 2,7
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Seite: 9.2-2
BIOSEN C_line
Upgrade_Informations von: 8
Work steps
No. Description
1 Check, whether the upper case has a milled recess 1, according Fig. 1. For this remove the tray.
1 1
Fig. 1 upper case with milled recess Fig. 2 upper case without milled recess
Attention! It is necessary for a barcode upgrade that the upper case has a milled recess. If
the upper case is without a milled recess you must change it additionally.
2 Disassemble upper case until work step 15 in chapter 5.1 (see disassembly/ assembly disassembly
upper case)
3 Remove silicone glue at guide way 2, Fig. 3 via scalpel. Remove the placeholder insert.
Advice: Check if the barcode window insert correctly fits into the upper case cut out.
5 Push bar code window into guide way 2, Fig. 3, until the stop. Fix upper end with silicon glue at
upper case.
Advice: Pay attention to drying up time for the silicon glue (see package insert)!
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BIOSEN C_line
Upgrade_Informations von: 8
6 Attach barcode reader to related inside level boreholes by screws 3 and 4, see Fig. 5, as well as
washer spring and washer.
6
5
7 Move bar code reader-ribbon cable into connector 5 (J33) until the stop Fig. 5. Tined contact ends
have to point to the IC next to J33. Use angle-formed tweezers. Clean sticky area 6 with ethanol.
Remove the foil from the tape. Strongly press ribbon cable against mains adapter for approx. 10
sec.
Attention! The ribbon cable must be fastened at least 5mm underneath the upper edge of
the power supply. Otherwise it could lead to damages of the ribbon cable during the
assembling of the upper case
8 Assemble the tray driver and put on the tray
9 Connect the device with the mains.
Note: Make sure the HMIC sub device is still connected to the PIC sub device to make sure
the device will start-up without any trouble.
10 Set the device in a failure status (failure dialogue should be displayed) e.g. take out bottle with
system solution
11 To connect the PC with the device use the service cable
• at PC: jack COM-1..4
• at device: EDV-jack
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Seite: 9.2-4
BIOSEN C_line
Upgrade_Informations von: 8
4 3
Advise: The program BIOSEN_Patch does automatically seek for the first currently not used
serial interface, due to the fact that another program could use a serial interface as well. In
case no serial interface is available, the other program has to be ended temporarily.
Attention! In case an USB -RS232-adaptor is used, the interface assignment of COM 1..4 by
the operating system has possibly to be done again (start / System control / system / device
manager / connections (COM and LPT) / connection parameters / extended / COM-
connection number)
14 The necessary Patch file must be provided by EKF-diagnostic GmbH and is dispatched by email.
Advice: EKF-diagnostic GmbH needs the serial number and the actual header (PIC sub-
device) of the device to build the patch-file.
15 Save the Patch-File in a desired folder on your PC.
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recording or otherwise, without prior permission, from the publisher.
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BIOSEN C_line
Upgrade_Informations von: 8
16 Loading the selected patch-files from the desired Folder by pressing the button „Open“ 3 see Fig. 7
and select the corresponding file see Fig. 8.
17 Start the patch process by pressing the „start“ button 7 see Fig. 7
18 After successful carry out of the patching-process a corresponding advise will be displayed in the
status field 8
Advice: If you plug in the main cable, a red line must to be seen at the barcode reader for a
short-time.
21 Now the display shows the error „Code 10021 PIC is unknown“
22 Start Software „BIOSEN_Service.exe“
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recording or otherwise, without prior permission, from the publisher.
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Service-Manual Seite: 9.2-6
BIOSEN C_line
Upgrade_Informations von: 8
Advice: The program BIOSEN_Service tries to use set-up serial interface during start. A
conflict could be possible, because another program is also using this serial interface. If no
other serial interface is available the other program has to be finished.
1 3
26 Press button 4, the menu entry "Commands / Send Commands " could be used alternatively.
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recording or otherwise, without prior permission, from the publisher.
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BIOSEN C_line
Upgrade_Informations von: 8
27 The commands are combined to groups. The selection of the group is carried out via tab. Open Tab
„Miscellaneous“ 5.
6
7
28 According Fig. 12, select command 6 „Take PIC ID data (wedding)“. Press Button 7.
29 Press Button 8 to leave the service mode.
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recording or otherwise, without prior permission, from the publisher.
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BIOSEN C_line
Upgrade_Informations von: 8
42 Choose menu item “Barcode Settings“. Select Settings and confirm with „OK“.
Advice: Here, the barcode must be activated and the barcode length must be adjusted. Set
the length according to your specification. If the length is unknown setting of “00” will read
any length up to 12 digits. (Setting of “00” is not recommended!)
43 Choose menu item „Barcode Test“.
Put in micro test tubes with bar code label at several positions. With the key „Continue “the
equipped positions are successively started. In the display you can see the indicated barcode.
44 Leave the menu
45 Connect a printer if available.
46 Start a measurement from a micro test tube with barcode label. If all work steps ands settings are
well done the corresponding barcode information is displayed in the memory screen and printed in
case of a connected device.
Work steps
No. Description
1 see Barcode upgrade for model type BIOSEN C_line Clinic
Revision History
Rev. Date by Pages Description Approval
1.0.0 18.09.07 TM all Issue of the document -
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recording or otherwise, without prior permission, from the publisher.
For permission contact EKF-diagnostic GmbH, Ebendorfer Chaussee 3, D-39179 Barleben
Put the device into Counter Presetting Tray No.
Menu
stand - by Sample No.
Sample Positions
yes no
Stand - By
Extra Positions
Counter Presetting
Control - 1
Device Settings
Control - 2
Warning Limits
STAT
Date / Time
Warning Limits Device Settings
Printer Type
Samples Calibration Mode
EDP EDP
Control - 1 Sensor Selection
Region Protocol-Type
Control - 2 Unit
Barcode Interface Parameter
Range Violation Sample Type
Info Sensor Maintenance Preamble / Postamble
Sensor - 1 Sensor - 2 Menu Type Device ID
Typ Glucose Lactate
Options Method No.
Active yes yes
Calibration 502 374 Contact Maintenance Region Request Mode
Age 5 2
Cleaning / Desinfection Language Send test telegramm
Info Counter Emptying System Format
Running No.
Contact
Tray 1
C1 1 - Web -
C2 1 www.ekf- Options
Samples 1 diagnostic.com History of calibration values
Contrast / Tone
STATs 1 Error History
- Distributor - Histories
Info Statistic
0049 39203 785 0 Device Control
Today Total Barcode - Test
Tray 0 200 - Service - Reset to factory settings
C1 0 18 0049 39203 785 14
C2 0 8
Samples 0 526
STATs 0 49
Info Device