Step 1: Start the PSA Diagnostics
1. Restart the system.
2. At the Dell logo screen, press <F12>.
Note:
The Inspiron Mini 9 does not have an F12 key, to access the boot options you have to press <0> at the Dell
logo screen.
3. At the One Time Boot menu, press the <Down> arrow key to highlight Diagnostics, then press <Enter> to
begin PSA.
4. Write down any error codes listed.
5. Use the list provided in the next section to see what the error code means.
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Step 2: Error Code List
If you recieve an error during PSA Diagnostics, look below for the associating error code.
Error Code Error Message
PSA 1000-0111
(Name of Exception) exception occurred at selector XXh
PSA+ 2000-
offset XXh.
0111
PSA+ 2000-
CPU (x): Processor machine check exception error.
0112
PSA+ 2000-
Processor machine check error detected.
0113
PSA 1000-0122 Memory test initialization failure.
PSA 1000-0123
PSA+ 2000- Memory integrity test failed.
0123
PSA 1000-0141 No drive detected.
PSA+ 2000-
0141
PSA 1000-0142
PSA+ 2000- Drive Self Test failed. Status byte = XXh.
0142
PSA 1000-0143
PSA+ 2000- Drive Smart read command failed.
0143
PSA 1000-0144
PSA+ 2000- No support for Drive Self Test.
0144
PSA 1000-0145
PSA+ 2000- Timeout waiting for Drive Self Test to complete.
0145
PSA 1000-0146
PSA+ 2000- DST Log contains previous error(s).
0146
Unit (x): IDE status failed. Status byte = (x) Control Code
PSA 1000-0147
= (x) Msg = (s).
PSA+ 2000-
0147
Unit (d): Optical drive BIST – (s).
PSA 1000-0148
PSA+ 2000- IDE ERROR: status (x) (s)
0148
PSA+ 2000-
No optical drive detected
0149
PSA 1000-0212
PSA+ 2000- CMOS failed the pattern test.
0212
PSA 1000-0213
PSA+ 2000- The CMOS battery failed
0213
PSA 1000-0214 Failure in DMA %s Port: XXh.
PSA 1000-0221
Interval Timer Channel 0 (mode 0) is not generating
PSA+ 2000-
interrupts
0221
Interval Timer Channel 0 (mode 3) is generating the
PSA 1000-0222
wrong interrupt count per second.
Error Code Error Message
Interval Timer initial clock output level in mode XX is
PSA 1000-0223
incorrect.
PSA 1000-0224 Interval Timer had wrong time period in mode XX
PSA 1000-0231
PSA+ 2000- Failure in Interval Timer in mode XX.
0231
PSA 1000-0232
PSA+ 2000- The RTC did not generate periodic ticks.
0232
PSA 1000-0233
PSA+ 2000- The RTC 'Seconds' register is not updating.
0233
PSA 1000-0234
PSA+ 2000- Timeout waiting for RTC update flag to set.
0234
PM timer 1 had wrong time period. Expected (d), Actual
PSA 1000-0235
(d).
PSA 1000-0241
PSA+ 2000- Error enabling A20 gate.
0241
PSA 1000-0242
PSA+ 2000- No interrupt detected for IRQ XX - (Name of Interrupt).
0242
PSA 1000-0312 Keyboard test timed out waiting for keyboard response.
PSA+ 2000-
Error detecting internal touchpad or pointing stick.
0313
PSA 1000-0321
PSA+ 2000- Unable to detect LCD.
0321
PSA 1000-0322
PSA+ 2000- Error accessing the LCD inverter.
0322
PSA 1000-0326
PSA+ 2000- LCD inverter error, unable to turn lamp ON/OFF.
0326
PSA+ 1000-
No video adapter found.
0331
PSA 1000-0332 Video memory failed.
PSA 1000-0333
PSA+ 2000- Graphics test timed out waiting for keyboard response.
0333
PSA 1000-0334
User reported that graphics patterns were not displayed
PSA+ 2000-
correctly.
0334
PSA+ 1000-
Hardware Detect Error - (s) not detected.
0411
Error Code Error Message
PSA+ 1000- Hardware Detect Error - Auxiliary LCD cable not
0412 detected.
PSA+ 1000-
Detect Error - LCD cable not detected.
0413
PSA+ 1000-
Hardware Detect Error - Inverter cable not detected.
0414
PSA+ 2000-
0151
Optical Drive (d): - Incorrect status: (x) (s)
PSA+ 2000-
0152
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Step 3: What to do if you recieved an Error code
