Rev 07/2020
WHAT DOES METABANK®, NATIONAL ASSOCIATION, DO WITH YOUR PERSONAL INFORMATION?
FACTS The terms of this Privacy Policy only apply to you if you open an account or use our prepaid debit card or
related products or services.
Financial companies choose how they share your personal information. Federal law gives consumers the right
Why? to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your
personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us.
This information can include:
• Social Security number and account balances
What? • Payment history and account transactions
• Transaction history and purchase history
When you are no longer our customer, we continue to share your information as described in this notice.
All financial companies need to share customers’ personal information to run their everyday business. In the
How? section below, we list the reasons financial companies can share their customers’ personal information; the
reasons MetaBank, N.A., chooses to share; and whether you can limit this sharing.
Does MetaBank, N.A., Can you limit this
Reasons we can share your personal Information share? sharing?
For our everyday business purposes – such as to process your transactions,
maintain your account(s), respond to court orders and legal investigations, or Yes No
report to credit bureaus
For our marketing purposes – to offer our products and services to you Yes No
For joint marketing with other financial companies Yes No
For our affiliates’ everyday business purposes – No We do not share
information about your transactions and experiences
For our affiliates’ everyday business purposes – No We do not share
information about your creditworthiness
For our affiliates to market to you No We do not share
For nonaffiliates to market to you Yes Yes
• Call: 1-800-273-0583 – our menu will prompt you through your choice(s) or
• Mail the form below
To limit our
sharing Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent
this notice. When you are no longer our customer, we continue to share your information as described in this
notice. However, you can contact us at any time to limit our sharing.
Questions? Call 1-800-273-0583
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Mail-in Form
Do not share my personal information with nonaffiliates to market their products and services to me.
Name:
Address
City, State, ZIP:
Last 4 numbers
of card account:
Mail Opt-Out MetaBank, N.A.
to: Privacy Choice
P.O. Box 2136
Austin, TX 78768-2136
0300-5
Page 2
Who we are
This privacy policy is provided by MetaBank, N.A., and applies to our customers who open an
Who is providing this notice? account or use our prepaid debit card or related products and services managed by Netspend
Corporation, a Global Payments company.
What we do
How does MetaBank, N.A., To protect your personal information from unauthorized access and use, we use security
protect my personal measures that comply with federal law. These measures include computer safeguards and
information? secured files and buildings.
We collect your personal information, for example, when you
How does MetaBank, N.A., Open an account or register your card
collect my personal Make a purchase or other transaction
information? Provide us card or account information or give us your income information
We also collect your personal information from other companies.
Federal law gives you the right to limit only
Sharing for affiliates’ everyday business purposes – information about your creditworthiness
Affiliates from using your information to market to you
Why can’t I limit all sharing?
Sharing for nonaffiliates to market to you
State law and individual companies may give you additional rights to limit sharing. See below for
more on your rights under state law.
What happens when I limit
sharing for an account I hold Your choices will apply to everyone on your account.
jointly with someone else?
Definitions
Companies related by common ownership or control. They can be financial and
Affiliates nonfinancial companies.
• MetaBank, N.A., has no affiliates with which it shares your personal information.
Companies not related by common ownership or control. They can be financial and
Nonaffiliates nonfinancial companies.
• Nonaffiliates we share with can include direct marketing companies.
A formal agreement between nonaffiliated financial companies that together market financial
products or services to you.
Joint Marketing
• We may partner with nonaffiliated financial companies to jointly market financial products or
services to you.
Other important information
If you are a resident of California or Vermont, we will not share your information with nonaffiliates except for our own marketing
purposes, our everyday business purposes, or with your consent. Nevada residents: We are providing this notice pursuant
to Nevada law.
