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Carrier Partner FMiP Unlock Form

This form is used by carrier partners to request disabling the Find My iPhone lock on a device when a customer has provided valid proof of purchase. The carrier partner must complete the form with the customer's product serial number, IMEI, description, date and location of original purchase, receipt number, retailer information, and attach the proof of purchase. All fields are required and the completed form should be submitted to the appropriate regional email address listed. The customer's warranty rights are not affected by validating the proof of purchase.

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Martin Kyuks
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856 views1 page

Carrier Partner FMiP Unlock Form

This form is used by carrier partners to request disabling the Find My iPhone lock on a device when a customer has provided valid proof of purchase. The carrier partner must complete the form with the customer's product serial number, IMEI, description, date and location of original purchase, receipt number, retailer information, and attach the proof of purchase. All fields are required and the completed form should be submitted to the appropriate regional email address listed. The customer's warranty rights are not affected by validating the proof of purchase.

Uploaded by

Martin Kyuks
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

 Disable Find My iPhone Lock Request

This form should be completed when a repair is blocked in GSX due to FMiP device lock and where the customer
has provided the valid proof of purchase proving device ownership. The Carrier Partner should complete this form
and attach the proof of purchase receipt of the product’s original retail purchase.

Troubleshooting

Has the customer tried to turn off remotely via online [Link]/find access?
Yes
No


Has the customer tried to reset their password at [Link]?
Yes
No

If you answer no to either of these questions, submit the form only after the customer attempts those steps.



Product Information

Serial Number:
C7JLN2R5FFTM

IMEI (cellular devices only):
358543053040090

Product Description:
IPHONE 5C 16GB GREEN

!
Original Sales Information



!

Purchase date:
2014 03 25


Year (YYYY)
Month (MM)
Day (DD)

Proof-of-Purchase: Reseller Information


Invoice/receipt number:
4032871327

Name:
Apple Distribution International

Phone number:
+3530800046046

Street address:
HOLLYHILL INDUSTRIAL ESTATE, HOLLYHILL

City/State:
CORK

Postal:


Country code:
IRELAND

Email address (if available):


Additional comments:
 Thank you.


!



!!
!
!
ALL FIELDS ARE REQUIRED

Completed forms should be submitted to the appropriate regional e-mail address from the following list:

FMiPLockAMR@[Link], FMiPLockALAC@[Link], FMiPLockEMEA@[Link],


FMiPLockAPAC@[Link], FMiPLockChina@[Link], FMiPLockJapan@[Link]

The customer’s statutory warranty rights are the same whether or not the proof of purchase is validated. Apple
will protect personal information in accordance with the Apple’s Customer Privacy Policy available at
[Link]/legal/privacy.



Version 1.2 | February 2014

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