Hello! I cannot find my domain since end of the April!!!!
The domain is
hackitout.com. My username is leodice. (consider the client verified)
Hello,
Thank you for contacting Namecheap Customer Support!
According to our check, your Domain Name was pushed to another user in 4/30/2020 4:34:31
AM, unfortunately, we can't say you his name. If you didn't change ownership of that Domain,
you have to submit ticket to our Risk Management department
https://support.namecheap.com/index.php?/Tickets/Submit, and they will help you if it is
possible.
Feel free to contact us again at any time if you require further assistance.
How can I change my Namecheap account username? I misspelled it.
Hello,
Thank you for contacting Namecheap Customer Support!
Unfortunately, it is not possible to edit an existing username, you must create another
Namecheap account with your desired username. Namecheap doesn't allow to change Domain
Name and Username.
However, when you create new account, please make sure you use a different email address as
the system will not allow a previously-registered one to be used. And once you have done this,
you can move the services you have with us to your new account. Please note that you
cannot transfer Namecheap apps and account funds between accounts.
You may create new account here: https://www.namecheap.com/myaccount/signup
You may also visit our Knowledgebase for some additional information about your question:
https://www.namecheap.com/support/knowledgebase/article.aspx/10061/43/can-i-change-my-
namecheap-account-username
Feel free to contact us again at any time if you require further assistance.
Comment:
- Ask for username + Support PIN to check other services (if any) and provide instructions on
how to push them as well.
Don’t support IDN
Hello,
Thank you for contacting Namecheap Customer Support!
We really do support IDN Domain Names registration, however, unfortunately, this TLD
doesn't support IDN. If you want to register Domain Name with .vegas TLD, you should
change registered part to Latin language, and it you want thay specific registered part 線上,
you have to choose different TLD.
Here you may check what languages support specific TLD
https://www.namecheap.com/support/knowledgebase/article.aspx/238/35/do-you-
support-idn-domains-and-emojis
Feel free to contact us again at any time if you require further assistance.
Please follow these steps:
1. Sign into your Namecheap account.
2. Select 'Domain List' from the left sidebar and click on the 'Manage' button next to your
domain.
3. Click on the 'Advanced DNS' tab and scroll down to the 'Host records' section, then click on
the 'Add New Record' button.
4. Set up the following record:
Type: А | Host: @ | Value: ІР | TTL: Automatic
5. Please save the changes using the 'Save changes' green icon.
It may take up to 30 minutes for the changes to take effect.
Having logged into your account go to Domain List…..
[19/03/2021 2:23 PM] Julia Karbovnik: uppor.
Please provide me with your Namecheap account username to locate your account and a
domain name or any other related service.
Thank you for providing the username. To avoid any possible confusion, please provide me with
your phone number enabled for the Two-Factor Authentication in full, along with a phone
country code.
Please provide me with your full name.
I will try to disable Two Factor Authentication for your account however it will take some time.
Can we proceed now?
Thank you. Now I will need to send you a confirmation code to the email address specified in
your profile. As soon as you get email with a code please paste it into this chat window.
Thank you.
In order for me to assist you further, please provide me with any order ID for purchases with
Namecheap. Order recipes are sent to the email address listed in the account.
Thank you for specifying. Please allow me 4-5 minutes to check this order ID.
To complete the verification, I need one of your billing details. Please, choose one of the
following details:
- If you have paid with PayPal, please provide me with the unique Invoice ID (you can find it in
your PayPal account (Activity > UnifiedRegistrar payment);
- If you have paid with a credit card, please provide me with the last four digits of the credit card
and its expiration date (MM/YY);
- If you have paid with Bitcoins, please provide me with the transaction reference ID.
Thank you so much for your patience. I am glad to let you know that now I have disabled 2
Factor Authentication for your account. Please try signing in and let me know once done.
