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Canteen Services and Student Performance

This study aimed to determine senior high school students' satisfaction level with their school canteen's services and to discover if there is a relationship between satisfaction and academic performance. A survey was administered to 266 randomly selected senior high school students. The findings revealed that students were not satisfied with the canteen's service quality, cleanliness, prices, and food quality. Additionally, there was no significant relationship found between canteen satisfaction and academic performance.

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Janna Monica Yap
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0% found this document useful (0 votes)
403 views7 pages

Canteen Services and Student Performance

This study aimed to determine senior high school students' satisfaction level with their school canteen's services and to discover if there is a relationship between satisfaction and academic performance. A survey was administered to 266 randomly selected senior high school students. The findings revealed that students were not satisfied with the canteen's service quality, cleanliness, prices, and food quality. Additionally, there was no significant relationship found between canteen satisfaction and academic performance.

Uploaded by

Janna Monica Yap
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

THE SATISFACTION LEVEL IN CANTEEN SERVICES AND THE ACADEMIC

PERFORMANCE OF SENIOR HIGH SCHOOLSTUDENTS

___________________________

A Research Paper Presented to the Faculty of the Senior High School Department
Daniel R. Aguinaldo National High School

___________________________

In Partial Fulfillment of the Requirements for Practical Research 2

Proponents:
LUMAAN, JAN JIBRIL
ASPILAN, MIRRIAM
BACALSO, CINDY JOY
BASBAS, ANAMAE
EGALAN, RECHIEL
LAGARE, RICA
YAP, JANNA MONICA

April 12, 2019


ACKNOWLEDGEMENT

With deepest gratitude and appreciation, we humbly give thanks to the

people who, with all they can, helped us in making our Practical Research a

possible one. First and foremost, we would like to express our deepest gratitude

to our Practical Research 2 teacher, Ma’am Ana Marie Matalines.

To our family, for encouraging us to always make the best out of

everything. Thank you for your unending support financially, emotionally, and

spiritually.

To our friends and classmates, for the happiness and for being there to

support us and to comfort us whenever we have difficulties in making our

Practical Research. We thank them for the friendship and teamwork and for

being our companions whom we can share our laughter and sorrows with.

To the following members of this group who never give up and worked

hard for making this research successful. We would also like to acknowledge Ms.

Concesa Lagare, for her motherly advice and words of encouragement which

facilitated the development of the work. Mr. Mitch Lumaan and Mrs. Virgo

Lumaan, for all the many invaluable guidance, intelligent ideas and sensible

works of encouragement which may this research study a better one.

And lastly, to our Almighty God, for giving me wisdom, knowledge, and

strength every day and the divine guidance to make our practical research

possible.
DEDICATION

We dedicate this research paper above all to our most high God who

gives us the knowledge and strength in doing this project successfully.

To all students and researchers who are also doing this kind of study.

To our family and fellow friends who support us spiritually, morally, and

financially which made us to become determined to finish and pursue this study.

To each member of this study who work hard and never give up in doing this

study.

This is also dedicated to our knowledgeable Practical Research 2 teacher,

Ma’am Ana Marie Matalines who guides us in doing this project throughout the

days.
Republic of the Philippines
Daniel R. Aguinaldo National High School
SENIOR HIGH SCHOOL DEPARTMENT Sto. Niño,
Matina, Davao City

Declaration of Originality

We, JanJibril M. Lumaan, Mirriam A. Aspilan, Cindy Joy N. Bacalso, Anamae B.


Basbas, Rechiel D. Egalan, Rica C. Lagare, and Janna Monica B. Yap, declare that
this research is original to the best of my knowledge. We further that this activity was
undertaken by me.

JAN JIBRIL LUMAAN MIRRIAM ASPILAN


Researcher Researcher

CINDY JOY BACALSO ANAMAE BASBAS


Researcher Researcher

RECHIEL EGALAN RICA LAGARE


Researcher Researcher

JANNA MONICA B. YAP


Researcher
April 2019

Abstract

This study sought to determine the satisfaction level of students in terms of food

canteen services and to discover the significant relationship between the satisfaction

level in canteen services and academic performance of senior high school students in

Daniel R. Aguinaldo National High School. The study made use of descriptive-

correlational method with two hundred sixty six (266) grade 12 senior high school

students of Daniel R. Aguinaldo National High School from the different strands that

were randomly chosen as the respondents of this research study. One set of instrument

was developed by the researcher. Findings revealed that Canteen services in terms of

service quality, cleanliness, price and food quality does not reached the students’

satisfaction level and there is no significant relationship between canteen services and

the academic performance of respondents, but it is in neutral intensity of correlation.

This solely implies that the senior high school students’ performance in their academic

does not involve in any of the canteen’s services of Daniel R. Aguinaldo National High

School. The study should be reinvestigated considering other variables that may shed

more light on the problem.


TABLE OF CONTENTS
Page
Title Page…………………………………………………………………. i
Acknowledgment.………………………………………………………… ii
Dedication.………………………………………………………………… iii
Declaration of Originality.. ………………………………………………. iv
Abstract………………………………………………………………….... v
Table of Contents………………………………………………………… vi

CHAPTER

1 THE PROBLEM AND RELATED LITERATURE

Introduction…………………………………………………… 1

Statement of the Problem ...……………………………...... 4

Null Hypothesis................................................................. 5

Review of Related Literature……..………………………… 6

Theoretical Framework……………………………………… 21

Conceptual Framework……………………………………… 24

2 METHODOLOGY

Research Design…………………………………………….. 25

Respondents……….………………………………………… 25

Scope and Delimitation……….……………………..……… 27

Research Instruments.………………………………….…… 27

Data Gathering Procedure.………………………………… 30

Data Analysis…..….…………………………………….…… 30
31
3 RESULTS AND DISCUSSION

4 SUMMARY, CONCLUSIONS, AND RECOMMENDATIONS

Summary……………………………………………..............
39
Findings……….………………………………………….......
40
Conclusions……….……………………..………..................
40
Recommendations.………………………………….....……
41

APPENDIX A ............................................................................... 43

References.................................................................................. 44

Researcher’s Profile....................................................................
47

Common questions

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The study evaluated student satisfaction with canteen services based on four aspects: service quality, cleanliness, price, and food quality .

The main objective of the study was to determine the satisfaction level of students with canteen services and to explore the significant relationship between this satisfaction level and the academic performance of senior high school students at Daniel R. Aguinaldo National High School .

A descriptive-correlational research design allows researchers to observe and describe patterns and relationships between variables without manipulating them, which is beneficial for establishing baseline insights. In the context of this study, it enabled the exploration of potential links between canteen service satisfaction and academic performance among students. However, its limitations include the inability to infer causation and potential confounding variables that might influence findings. This suggests that while the design helps in identifying whether a relationship exists, it cannot determine the direction or causality of the relationship .

The study employed a descriptive-correlational method to investigate the relationship between canteen service satisfaction and academic performance among senior high school students. The key finding was that there was no significant relationship between the satisfaction level with canteen services—measured in terms of service quality, cleanliness, price, and food quality—and the academic performance of the students. The correlation was of neutral intensity, suggesting that canteen services do not significantly impact academic performance at Daniel R. Aguinaldo National High School .

The study found a neutral intensity correlation between canteen service satisfaction and academic achievement. This suggests that further research might explore additional variables and methods to better understand the dynamics at play, including qualitative factors that were not measured, or longitudinal studies that track changes over time .

The researchers suggested that the study should be reinvestigated with consideration of other variables that might shed more light on the problem. This implies that future studies could explore additional factors or use different methodologies to better understand the potential relationship between canteen services and academic performance .

The findings suggest that while student satisfaction with canteen services is important, as it involves service quality, cleanliness, price, and food quality, these factors do not have a direct significant impact on academic performance. Therefore, school canteens might focus on these areas for student well-being and overall satisfaction rather than expecting to see improvements in academic performance. This implies a broader approach should be taken when integrating canteen improvements with educational outcomes .

The findings revealed that there is no significant relationship between canteen services and the academic performance of the respondents. The correlation was neutral in intensity, indicating that the satisfaction level with canteen services does not significantly impact the academic performance of senior high school students .

The neutral intensity correlation between canteen services and academic performance suggests that other factors beyond canteen satisfaction could influence academic outcomes. This could imply for educators or administrators that improvements in canteen services alone may not directly enhance academic performance, and that it might be more effective to consider a broader set of factors, including teaching methods, student engagement, and support services .

Participants for the study were selected through random sampling, and the sample size consisted of two hundred sixty-six (266) Grade 12 senior high school students from various strands at Daniel R. Aguinaldo National High School .

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