CRM Template
CRM Template
ADDRESS SETTINGS - to start work with the CRM template first defining your settings. Update steps of your
SETTINGS BOOK process flow and input your sales agents.
ADDRES BOOK - will help you to keep all the customer and potential customer data.
DEFINE TASKS - here is where you start planning your tasks. Describe what you want to achieve.
DEFINE TASKS Set importance and assign a customer / potential customer.
TASKS & PROCESS RECORDS - Follow up and update each created task. When you accomplish a
TASKS & PROCESS stage or want to plan next step you can write down here your plans and their results. Based on
RECORDS your all inputs there you will get helpful and easy to follow up output.
PROCESS PIPELINE - View waiting tasks in form of Kanban cards, you can fitter specific tasks by
PROCESS their attributes or responsible person.
PIPELINE CALENDAR
CALENDAR - You can follow all your plans or meetings.
SALESMEN PERFORMANCE - Analyze consolidated data per each of your sales agent and compare
SALESMEN TASK their work occupancy. Filter charts by date and sales agent.
PERFORMANCE CONVERSION TASK CONVERSION - Process flow analysis: filter charts by date and status. Find out were you are
loosing the most of your leads and what is a main source of your clients.
Rutrum Inc. Customer Google Adds Leonard Gilmore Financer@[Link] 1-100-881-3824 Ap 586-3617 Hendrerit Road
Luctus Et Ultrices Ltd Customer Facebook Oleg Thompson Mercantil@[Link] 1-766-716-2127 304-4343 Litora Av.
Enim Mauris Corporation Lead LinkedIn Nevada Johns Subsidy@[Link] 1-577-233-2727 8766 Magnis St.
Maecenas Incorporated Lead Advertisement Flavia Bernard Shareholding@[Link] 1-309-234-0619 P.O. Box 978, 8112 Porttitor St.
Pede Consulting Prospect Customer Event Ian Guerrero Inflationary@[Link] 1-986-504-4507 549-2208 Magna. Road
Consectetuer Adipiscing Elit LLP Prospect Employee Referral Evan Morin Incomes inc@[Link] 1-381-947-0242 Ap 4992 Consequat Rd.
Erat Semper PC Customer Google Adwords Chandler Cardenas FinanceLock@[Link] 1-631-377-1134 218-9537 Ipsum Av.
NOTES / RESULTS
Contact potential client, set up meeting
check the opportunity
Meeting sceduled on Monday 24.08.2020 10:30am, client address.
evaluation info
offer notes
meeting notes
contact notes
CUSTOMER RELATIONSHIP MANAGEMENT TOOL For more templates, click →
GET MODIFIABLE VERSION
WITH PASSWORD info@[Link]
PROCESS PIPELINE
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slicer. Table slicers are not slicer. Table slicers are not slicer. Table slicers are not slicer. Table slicers are not slicer. Table slicers are not HIGH
supported in this version of Excel. supported in this version of Excel. supported in this version of Excel. supported in this version of supported in this version of MEDIUM
Excel. Excel. LOW
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workbook was saved in Excel workbook was saved in Excel workbook was saved in Excel an earlier version of Excel, or earlier version of Excel, or if
2007LEAD
or earlier, the slicer can't be
QUALIFICATION 2007 or earlier, the slicer can't be
NEGOTIATION 2007 or earlier,
CONTACT the slicer can't be
/ MEETING if theOFFER
workbook was saved in the workbook was saved in
NEGOTIATION WON / LOST
used. used. used. Excel 2007 or earlier, the Excel 2007 or earlier, the slicer
105 - Sell subscription 101 - Renew contract 104 - Create DB slicer can't
102 - Outsourcing be used.
contract can't
101 - Renew be used.
contract 112 - Renew contract
Erat Semper PC Luctus Et Ultrices Ltd Maecenas Incorporated Enim Mauris Corporation Luctus Et Ultrices Ltd Enim Mauris Corporation
Charles Guy Francesca Cooley Mohammad Riggs Audrey Workman Francesca Cooley Mohammad Riggs
103 - Sell subscription 111 - Outsourcing contract 107 - Renew old contract 111 - Outsourcing contract
Rutrum Inc. Rutrum Inc. Consectetuer Adipiscing Elit LLP Rutrum Inc.
James Blair Audrey Workman Carl Wooten Audrey Workman
106 - Implement system 110 - Implement CRM
Erat Semper PC Pede Consulting
Carl Wooten Audrey Workman
September 2020 SELECT MONTH AND YEAR All tasks (all stages) CHOSE RANGE OF TASKS
Tuesday, 1 Sep Wednesday, 2 Sep Thursday, 3 Sep Friday, 4 Sep Saturday, 5 Sep Sunday, 6 Sep
101 - Renew contract 112 - Renew contract
Luctus Et Ultrices Ltd Enim Mauris Corporation
OFFER LEAD QUALIFICATION
104 - Create DB 101 - Renew contract
Maecenas Incorporated Luctus Et Ultrices Ltd
CONTACT / MEETING NEGOTIATION
103 - Sell subscription
Rutrum Inc.
LEAD QUALIFICATION
Monday, 7 Sep Tuesday, 8 Sep Wednesday, 9 Sep Thursday, 10 Sep Friday, 11 Sep Saturday, 12 Sep Sunday, 13 Sep
108 - Perform QA test
Pede Consulting
LEAD QUALIFICATION
109 - Implement system
Maecenas Incorporated
NEW OPPORTUNITY
Monday, 14 Sep Tuesday, 15 Sep Wednesday, 16 Sep Thursday, 17 Sep Friday, 18 Sep Saturday, 19 Sep Sunday, 20 Sep
112 - Renew contract 112 - Renew contract 112 - Renew contract
Enim Mauris Corporation Enim Mauris Corporation Enim Mauris Corporation
CONTACT / MEETING OFFER NEGOTIATION
110 - Implement CRM
Pede Consulting
NEW OPPORTUNITY
Monday, 21 Sep Tuesday, 22 Sep Wednesday, 23 Sep Thursday, 24 Sep Friday, 25 Sep Saturday, 26 Sep Sunday, 27 Sep
108 - Perform QA test 108 - Perform QA test 108 - Perform QA test
Pede Consulting Pede Consulting Pede Consulting
CONTACT / MEETING OFFER NEGOTIATION
110 - Implement CRM 112 - Renew contract
Pede Consulting Enim Mauris Corporation
LEAD QUALIFICATION WON / LOST
110 - Implement CRM
Pede Consulting
CONTACT / MEETING
Monday, 28 Sep Tuesday, 29 Sep Wednesday, 30 Sep
106 - Implement system 108 - Perform QA test 108 - Perform QA test
Erat Semper PC Pede Consulting Pede Consulting
NEW OPPORTUNITY WON / LOST POST PURCHASE
107 - Renew old contract 111 - Outsourcing contract 107 - Renew old contract
Consectetuer Adipiscing Elit LLP Rutrum Inc. Consectetuer Adipiscing Elit LLP
NEW OPPORTUNITY NEW OPPORTUNITY LEAD QUALIFICATION
106 - Implement system
Erat Semper PC
LEAD QUALIFICATION
SALESMAN All salesmen DATE RANGE All Data OPEN TASKS 0 CLOSED TASKS 0
A V E R A G E D A Y S P E R ST A G E F O R A L L SA L E SM E N T A SK S I N F O R M A T I O N B Y A G E N T
8
7
6
5 Carl Wo o ten
4
3
2
1 Ch ar les Gu y
0
N G R N ST SE
IO IN E IO
T T FF T O A
A E O IA /L H
C E T N RC
I FI /M O O PU
L G W M o h am m ad Rig g s
U
A C
T
N
E ST
Q T
A PO
D N
A O
E C
L
Jam es Blair
N UMB E R O F S TA GE S A CO M P L IS H E D B Y A L L S A L E S ME N
14
12 Au d rey Wo r k m an
10
8
6
Sy lv ia Mcclain
4
2
0
IT
Y
O
N
IN
G ER O
N ST SE
N TI T FF TI O A Fr an cesca Co o ley
EE O /L H
R TU I CA T IA N RC
O IF /M O O PU
PP A
L
CT EG W
ST
O U N
Q TA PO 0 2 4 6 8 10 12 14
EW D N
N A CO
LE
NUM BE R OF ST AGE S NUMBE R OF T ASKS
DATE RANGE All Data TASKS RANGE All tasks OPEN TASKS 10 CLOSED TASKS 3
SA L E S P I P E L I N E A V E R A G E D A Y S P E R ST A G E
OFFE R 5
NE GOT IAT I ON
NE GOT I AT ION 4
WON / L OST
WON / L OST 2
POST PURCHASE
POST PURCHASE 1
0 1 2 3 4 5 6 7 8
L E A D SO U R C E T A SK S P E R C U ST O M E R
3.5
8% 3
8% Google Adds 2.5
23%
Google Adwords 2
LinkedIn 1.5
15% Customer Event 1
Advertisement 0.5
15% Employee Referral 0
Facebook C g c.
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…
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…
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15% pe A ul o
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em tu Co
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15% tS te e as au us Ru
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n M t
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NOTES AND COMMENTS CUSTOMER VS LEADLAST STAGE ROW NO LAST STAGE NAME
Contact potential client, set up meeting Customer 1 NEW OPPORTUNITY
1 0
0
0
4 4 0
0
0
0
1 0
4 0
0
14 0
9 0
13 0
13 0
0
0
4 0
2 0
2 0
20 1 0
21 7 0
0
5 0
3 0
4 0
26 2 0
10 0
2 0
3 0
30 5 0
31 4 0
2 0
33 4 0
34 13 0
35 0 0
36 0
0
4 0
39 4 0
0
4 0
4 0
4 0
44 4 0
365
COUNT
COUNT
RSION PIPELINE FUNNEL COUNT STAGES Stage Avg time Tasks per Cu
COUNT
COUNT
CONVERSION PIPELINE FUNNEL Stage Avg time Open Closed
Count
Short Name Agent Stages per agent All Tasks Per Agent
Agents
Francesca Cooley Francesca Cooley 5 0 7
Sylvia Mcclain Sylvia Mcclain 2 0
Audrey Workman Audrey Workman 12 0
James Blair James Blair 9 0
Mohammad Riggs Mohammad Riggs 9 0
Charles Guy Charles Guy 2 0
Carl Wooten Carl Wooten 5 0
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