Factors Affecting

Personality Development
 Bulgarian Proverb

“God promises a safe

landing but not a calm
passage.”
Realize that your dreams are not easy.
• In this modern time, you get to face a lot
of distractions and you may sometimes
take away your eyes off your goals.
• When you are not focused, you see a lot of
difficulties and get overwhelmed by the
challenges.
• But when you set your mind on your
goals, you become so passionate with
your work and smoothly finish the
tasks on hand.
Four Areas of
Personality
Development
 1. Communication Skills

You need good communication

skills to be able to productively
work in a team as well as to
effectively lead others.
 1. Communication Skills
• This includes both verbal and nonverbal.
• It have been repeatedly cited by the People
Management Association of the Philippines
(PMAP) as one of the best assets that an
employee should possess.
• Enhancing your communication skills will
greatly prepare you for the world of work, as
you will be judged by the impression you give
when you communicate.
 1. Communication Skills
• In the Philippines, English is still the language
of the industry.
• You have to develop such skills by reading
English BOOKS regularly and making it a point
to know the meaning of unfamiliar words so
that you build your vocabulary.
• You may also write in English, watch English
movies and talk with native English speakers
to allow you to master the correct grammar,
diction and pronunciation.
 1. Communication Skills
Showing how you are polished, professional and
knowledgeable with how you communicate
establishes how credible you are (Yena, 2011)

If someone, talks to you in English, you should

reply in English. This shows that you are cordial
and respectful.

Verbal skills include your speaking skills in

TAKE having one-on-one conversations and public
speaking, presenting and takings calls.
NOTE
I. Verbal Skills
A. Speaking Skills
Speaking is a powerful
mechanism to influence
others.
 A. Speaking Skills
• It is a tool to let your audience know your
thoughts and feelings.
• The words you choose and how you speak
influence how your message is received,
shaping the impression that you project to
other.
• Putting across your message is important
in defining your belongingness in a group
or workplace.
• Think first before you speak.
Factors to Consider in Choosing the Right
Words and the Right Manner of Speaking
1. Rate – how fast you speak
2. Pitch – how high or low your voice is
3. Tone – how positive or nice you sound
4. Articulation – how clear your words are
5. Audience – suit your speech with the
level of maturity or formality of the
person you are speaking with
 A. Speaking Skills
Effective communication is characterized by
sincerity, which is only manifested through
eye contact and consistent explanation.

Pronounce words clearly and keep a

positive and friendly tone most of the time.

TAKE Avoid biased or judgmental statements.

NOTE
B. Conversation Skills
Having good conversation
skills can contribute to your
career growth.
B. Conversation Skills
• To maintain a collaborative atmosphere in
your group, you need to establish a rapport.
• Demonstrate your sincere openness to
know them more.
• When you show interest in knowing others,
you become an interesting person for
others as well.
• Do not interrupt or argue with the person.
• Ask questions in a courteous manner.
• Be tactful and respect the other person’s
opinion.
 B. Conversation Skills
To be a good conversationalist, you need to
give your total attention to the person you
are dealing with so that you can remember
his or her interest.

It does not mean that a good

conversationalist does most of the talking;
rather, to be a good and effective
conversationalist, you must oftentimes do
TAKE most of the listening.
NOTE
 C. Telephone Skills
Although you are not seen,
you are heard and judged
when speaking on the
telephone.
 Guidelines in Making
Telephone Calls (Yena, 2011)
1. Know the correct name of the person you are calling,
as well as the right pronunciation of his or her name.
Further, get his or her title/designation and
department to properly address him or her.
2. When you reach the person you are calling, properly
identify your name and the reason for calling.
3. If you cannot reach the party, leave a message that
you called and indicate that you will call again. Ask
when is the best time to call.
4. Be pleasant and professional all the time. Even if the
conversation becomes frustrating, stay calm.
 Rules in Receiving Calls
(Yena, 2011)
1. The first caller is your priority. So put him or her on
hold no more than one minute when there is a second
caller.
2. Remain professional in answering calls.
3. Remember that your manner of handling yourself on
the telephone speaks a lot about you and reflects an
image of your family and company.
4. If you need to take a message for another person,
politely tell that the desired party is unavailable and
make sure that the message will be received by him or
her.
 D. Writing Skills
Knowing how to write
effectively gives you a
competitive edge when
applying for a job because you
can compose clear and accurate
letters or resumes.
 D. Writing Skills
• Letters that show well-organized thoughts,
good grammar, and correct spelling reflect
that you value the quality of what you are
doing and that you respect your reader.
• Plan the content of your message.
• Write all your ideas and arrange them in the
order that you want to convey.
• Put the ideas together and examine the
thought process so that you minimize the
gaps among them.
 D. Writing Skills
• Be concise.
• Avoid informal language.
• Suit the tone with the level of
formality that your audience requires.
• Proofread.

TAKE
NOTE
E. Listening Skills
The importance of
listening cannot be
overvalued and should
not be overlooked.
 E. Listening Skills
• Listening is giving your full attention to the
person you are talking to and your
willingness to understand what is being said.
• Hearing what someone is saying without
understanding the meaning is called passive
listening.
• Active listening is always beneficial because it
makes you communicate more effectively.
• It allows you to react appropriately and learn
new things.
 E. Listening Skills
With active listening, you are able to
distinguish important from unimportant
information, determine inconsistent points, and
understand the message that the speaker is
really conveying.

When having difficulty understanding lectures

or presentations, take notes, jot down
questions, and wait for the speaker to finish
TAKE before asking questions (Yena, 2011).
NOTE
II. Non-Verbal
Skill
 Body Languages
1. Facial Expression
2. Poise
3. Posture
4. Mannerism
 Body Language
• People around us get clues as to how we
feel or think through our body language.
• Example is, you know when your mother is
angry when she looks at you sharply and
her lips are pursed together.
• Your poise and posture allow you to act
with ease and grace, which shows
confidence.
 2. Time and Stress
Management Skills
When you are capable of
managing your time, you are
able to reduce stress and stay
focused and think clearly.
 2. Time and Stress
Management Skills
• These are important aspects in personal
development.
• You maintain work-life balance and
demonstrate a high sense of responsibility
which results in increased productivity.
• Career success involves determining when to
say “no” and focusing on the things that are
really essential in realizing your goals.
 2. Time and Stress
Management Skills
Learn how to be kind to yourself and set realistic
goals, but keep in mind to have high standards.

Go the extra mile but accept the things that you

cannot do.

Be wise to plan carefully and prepare yourself for

possible challenges along the way.
TAKE Remember that you are a problem-solver!
NOTE
 3. Personal Care and
Personal Appearance
Your appearance plays a
critical role in applying for a
job as well as giving positive
a impression in the
workplace.
 3. Personal Care and
Personal Appearance
• Good grooming and corporate attire are winning
elements in job interviews as it shows professional
credibility.
• A professional appearance is an image depicting
confidence and reliability.
• Some career areas even require standards
pertaining to grooming, such as the health care
and food service industries, which require their
employees to have high standards of cleanliness.
 3. Personal Care and
Personal Appearance
• Personal hygiene is part and parcel of career
success.
• In smiling, you give the impression of a warm and
friendly personality.
• Good daily dental care, including freshly brushed
teeth and fresh breath, should be included in
your hygiene.
• For interviews, good grooming includes neatly
cut and styled hair.
• You can wear light fragrance and apply light
cosmetics.
 3. Personal Care and
Personal Appearance
Proper exercise and diet will make you look and feel
fit. This allows you to have a longer stamina in
completing your tasks.

Staying healthy plays a critical role in realizing your

goals and that you have to be mindful of what you
eat. Fats and excessive salt intake does harm our
body.

Do not abuse your body by taking in alcoholic

TAKE beverages, drugs, or tobacco. Instead, drink a lot of
water to keep your body in shape.
NOTE
4. Personal Finances
Self-discipline will help you
attain personal and professional
stability in the future.
 4. Personal Finances
• Knowing how to manage your personal
finances determines your priorities, values,
and motivation to realize your goals.
• The effect of saving small amounts may not
be felt immediately, but it pays off in the
long term.
• Budgeting is important to manage your
personal finances.
 4. Personal Finances
Many people have debts because they make
unplanned purchases only to later realize that
they could not afford what they have just
bought.

In doing so, they often throw their money in

paying the interest of their debts.

TAKE Start learning how to manage your finances as

early as now.
NOTE