Anne Shereen Camañ ag
RSCH 2300-2
ACTIVITY
The students will make a narrative report about the company. Please be guided for the format
below.
Title page
WALTER MART NARRATIVE REPORT
History background of the business/ nature of the business
Wilson Lim created Walter Mart in the 1990s, during a period of economic turmoil when
the larger players were not expanding rapidly. The company identified an opportunity to
expand in emerging areas and improve their living standards by giving people with productive
jobs and improving their shopping experience.
SM Retails and SM Prime Holdings formed a joint venture with Walter Mart in January
2013 to co-manage the operations of WM-branded community-based malls in the provinces of
Central Luzon, Southern Tagalog, and Metro Manila.
In February 2016, the SM-Waltermart group canceled an earlier agreement with 8990
Holdings to jointly develop shopping malls, citing concerns that they would compete with SM's
shopping centers.
Most Walter Mart shopping centers have a supermarket. In E. Quezon City's Rodriguez
The proprietors joined the International Grocers Alliance (IGA) in 1995, making it the only
grocery chain in the Philippines to do so. With 28 additional stores in Metro Manila, Central
Luzon, and South Luzon, it is now one among the Philippines' newest and fastest-growing
supermarket chains.
W Mall is a Walter Mart community mall that opened on April 26, 2018 near Macapagal
Boulevard and Coral Way in Pasay. Walter Mart Supermarket, Miniso, Kidzoona, Abenson
Home, and SB Furnitures are the mall's anchors.
Description of the products/ services of the company (what kind of business and products
they have)
WalterMart Delivery is the pioneer grocery delivery service in the Philippines. Aim to provide
convenience through same-day grocery delivery.
Waltermart Supermarket Incorporated operates shopping centers (malls, supermarkets,
department stores, movie houses, and food court)
Target clients or customers of the company
WALTERMART Supermarket will open at least four stores in 2020 to reach more customers in
the provinces.
WalterMart General Manager Rosemarie D. Caalam told reporters on Monday that the
company is set to add four to six stores to the existing 35 Luzon-based stores by the end of the
year.
The WalterMart Group of Companies is under a joint venture deal with SM Investments Corp.
SM Investments Corp. saw a 20% increase in net income last year to P44.6 billion. Its food
group, which includes WalterMart, SM Supermarket, SM Hypermarket, Savemore, and
Alfamart, opened 248 stores in 2019.
Organizational structure/ chart of the company
Company rules and regulation
WM Shopping Center Management Inc. (“WMSCMI”) may, with your express consent or as may
be lawfully allowed under the Republic Act No. 10173 or the Data Privacy Act of 2012 and its
Implementing Rules and Regulations (collectively, the “Data Privacy Act”), collect, process and
store personal data about you when you submit a tenant application form and/or supporting
documents, contact customer support, respond to a survey, subscribe to our newsletter,
participate in our events, apply for a job, or enter into any contract with us (“Services”).
This privacy policy has been prepared to better serve any person who avails of the Services of
WMSCMI to inform them on how their personal data is being processed and secured by
WMSCMI.
Walter Mart is committed to protecting your privacy as our customer. We, at Walter
Mart, guarantee that we will only collect, record, hold, store, disclose, transfer, use or
otherwise process your personal and sensitive information in accordance with the Data Privacy
Act (DPA), its implementing rules and regulations (IRR), our Privacy Policy and the statements
below. We shall therefore only use and collect information as necessary and if it is relevant to
our dealings with you. Thereafter, we will only keep your information for as long as we are
either required to by law or as is relevant for the purposes for which it was collected.
Safety/ production/ maintenance/ quality control/ quality assurance/ customer satisfaction/
housekeeping/ hygiene and others.
Usage and Processing of Personal Data
WMSCMI may use and process the personal data collected about you to allow you to avail of
the Services, including the processing of your application, circulation of our newsletter,
marketing activities and commercial communications of WMSCMI. At all times, your personal
data shall not be used or processed for any purpose that is contrary to law, morals, or public
policy.
Sharing of personal data
WMSCMI may disclose your information to our third-party service providers who provide data
processing services to us, such as web hosting and payroll processing. Our third-party service
providers will only process personal data as needed to perform their functions. WMSCMI may
also disclose your personal data as required or permitted by law such as to protect ourselves
against liability, to respond to subpoenas, judicial processes, warrants, protect legitimate
interests, or as otherwise required or necessary in order to comply with the relevant laws.
Protection of personal data
WMSCMI has instituted policies and procedures which intend to protect personal data which it
has collected and continues to collect. These include securing any document containing
personal data, requiring the execution of non-disclosure agreements by our employees,
consultants, vendors, suppliers and contractors, among others.
Your personal data is contained behind secured networks and is only accessible by a limited
number of persons who have special access rights to such systems, and are required to keep
the personal data confidential.
While there will always be a risk of unauthorized disclosure of personal data, WMSCMI believes
that the foregoing safeguards are sufficient to prevent the occurrence of such risk and is
committed to updating and improving such safeguards in order to protect your personal data in
compliance with the Data Privacy Act.
Use of Cookies
Please note that in visiting WMSCMI website, cookies are utilized. Cookies are small files that a
site or its service provider transfers to your computer’s hard drive through your Web browser
(if you allow) that enables the site’s or service provider’s systems to recognize your browser
and capture and remember certain information. For instance, WMSCMI uses cookies to help us
understand your preferences based on previous or current site activity, which enables us to
provide you with improved Services. WMSCMI also uses cookies to help it compile aggregate
data about site traffic and site interaction so that WMSCMI can offer better site experiences
and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can
choose to turn off all cookies. You do this through your browser settings. Since browser is a
little different, look at your browser’s Help Menu to learn the correct way to modify your
cookies. If you turn cookies off, some features will be disabled. Some of the features that make
your site experience more efficient may not function properly.
Users Responsibility
While we employ all necessary precautions to safeguard your information, we cannot warrant
100% cybersecurity. WMSCMI encourages you to use the latest version of web browsers. The
most important reason to keep your browser up-to-date is for your own safety and security.
Updated web browsers are normally equipped with security features that provide anti-phishing
protection, improved parental controls and tools to prevent malware and other privacy threats.
Our website may also contain hyperlinks to third-party websites that are not owned or
controlled by WMSCMI. The links to third-party websites are provided for your convenience
and information only. WMSCMI advises you to read and study the privacy policy of third-party
websites to determine how they handle and protect information they collect from you.
As a data subject, you have the following rights under the Data Privacy Act:
1. You have the right to be informed of the collection and processing of your personal
data, the purpose for which they will be processed, among others. Thus, you are
required to read this privacy policy before giving your consent to the collection and
processing of your personal data. If you have questions, please do not hesitate to ask
us questions or clarifications and you may also contact our Data Protection Officer;
2. You have the right to object to the processing of your personal data. You will be
given an option or opportunity to withhold your consent to the processing of your
personal data whenever WMSCMI communicates with you or by notifying our Data
Protection Officer;
3. You have the right to have reasonable access to your personal data by notifying our
Data Protection Officer;
4. You have the right to rectify or correct any inaccuracy or error in your personal data
by submitting your request for rectification or correction to our Data Protection
Officer;
5. You have the right to suspend, withdraw or order the blocking, removal or
destruction of your personal data in accordance with the requirements of the Data
Privacy Act. Please notify our Data Protection Officer if you wish to exercise this right;
6. You have the right to obtain a copy of your data in an electronic or structured format
if the same is processed by electronic means and in a structured and commonly used
format by submitting your request to our Data Protection Officer; and
7. You have the right to be indemnified if you incur damages due to inaccurate,
incomplete, outdated, false, unlawfully obtained or unauthorized use of your
personal data.
How we store and transmit
Only authorized Walter Mart personnel are granted access to personal information we collect.
Personal information collected via the internet or other electronic methods is stored in a secure
database, while physical records of personal information are stored in locked filing cabinets.
How we use
Walter Mart uses the personal information it collects only for the abovementioned Purposes as
is without further processing. If necessary, Walter Mart may subject the personal information
to additional processing before using the same for such Purposes.
The term processing herein shall have the same meaning as provided in the IRR of the DPA, to
wit: any operation or any set of operations performed upon personal information including, but
not limited to, the collection, recording, organization, storage, updating or modification,
retrieval, consultation, use, consolidation, blocking, erasure or destruction of data.
Where we store and process
Walter Mart stores and processes personal information only within the Philippines. Walter
Mart shall comply with the applicable laws and regulations should it transfer the storage and/or
processing thereof outside the country.
Retention Period
Walter Mart processes personal information that you provide, either manually or electronically,
at its offices or online. Walter Mart retains the personal information it collects only for the
period allowed under the applicable laws and regulations, including but not limited to the DPA
and IRR. Walter Mart shall immediately destroy or dispose in a secure manner any personal
information the retention of which is no longer allowed under the said applicable laws and
regulations.
Responsibility and Right to Access or Correct
You are responsible for the accuracy and correctness of any personal information you provide
to Walter Mart, as well as for the consequences of disclosing your personal information to
Walter Mart and failure to provide the accurate, correct and updated personal information.
You have the right to access and to correct or update the personal information, which you
provided and which Walter Mart collected and stored, in accordance with the conditions and
requirements under the DPA and IRR.
