Travel related queries
9842221926/ 9842421926
Itinerary
Chennai to Tirunelveli
Friday, September 09, 2011
Universal Travels
Passenger name
redBus ticket #
Seat Numbers
PNR #
Mr Alen Durai Godwin
TD9W72333292
12
UNI363613
Bus Type
Reporting Time
Boarding point address Location: Landmark: Address:
Non A/C Seater/Sleeper (2+1)
Total Fare
09:15 PM
Departure Time
Perungalathur Near Akash Bhavan Near Akash Bhavan.
Rs. 500
09:30 PM
Terms and conditions
1.redBus* is ONLY a bus ticket agent. It does not operate bus services of its own. In order to provide a comprehensive choice of bus operators, departure times and prices to customers, it has tied up with many bus operators. redBus advice to customers is to choose bus operators they are aware of and whose service they are comfortable with. redBus responsibilities include: (1) Issuing a valid ticket (a ticket that will be accepted by the bus operator) for its network of bus operators (2) Providing refund and support in the event of cancellation (3) Providing customer support and information in case of any delays / inconvenience redBus responsibilities do NOT include: (1) The bus operators bus not departing / reaching on time (2) The bus operators employees being rude (3) The bus operators bus seats etc not being up to the customers expectation (4) The bus operator canceling the trip due to unavoidable reasons (5) The baggage of the customer getting lost / stolen / damaged (6) The bus operator changing a customers seat at the last minute to accommodate a lady / child (7) The customer waiting at the wrong boarding point (please call the bus operator to find out the exact boarding point if you are not a regular traveler on that particular bus) (8) The bus operator changing the boarding point and/or using a pick-up vehicle at the boarding point to take customers to the bus departure point
redBus Contact Details Ahmedabad | (079) 39412345 Bangalore | (080) 39412345 Chennai | (044) 39412345 Coimbatore | (0422) 3941234 Delhi | (011) 39412345
2. The departure time mentioned on the ticket are only tentative timings . However the bus will not leave the source before the time that is mentioned on the ticket. 3. Passengers are required to furnish the following at the time of boarding the bus: (1) A copy of the ticket (A print out of the ticket or the print out of the ticket e-mail). (2) A valid identity proof Failing to do so, they may not be allowed to board the bus. 4. Change of bus: In case the bus operator changes the type of bus due to some reason, redBus will refund the differential amount to the customer upon being intimated by the customers in 24 hours of the journey. 5. Cancellation Policy: For Universal Travels:Between 0 hours to 24 hours before journey, the cancellation charge is 100.0%.Between 24 hours to 3 days before journey, the cancellation charge is 20.0%.And, above cancellation charge is 10.0%.
6. In case one needs the refund to be credited back to his/her bank account, please write your cash coupon details to [email protected] * The home delivery charges (if any), will not be refunded in the event of ticket cancellation 7. In case a booking confirmation e-mail and sms gets delayed or fails because of technical reasons or as a result of incorrect e-mail ID / phone number provided by the user etc, a ticket will be considered 'booked' as long as the ticket shows up on the confirmation page of www.redBus.in.
Whom should I call? Boarding point related Time related queries Cancellation Refund
Hyderabad Mumbai Pune Vijayawada Vizag
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(040) 39412345 (022) 39412345 (020) 39412345 (0866) 3941234 (0891) 3941234
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Bus operator (# on the top of the ticket) Bus operator (# on the top of the ticket) redBus redBus
