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Construction Quality Guide

This document provides an introduction and overview of the Quality Hold Points System (QHPS) used by the Public Works Department of Sarawak (Jabatan Kerja Raya Sarawak). The QHPS aims to improve quality control in construction projects through a process-based approach. Key points covered include: - Defining quality and quality control in construction and their importance. - Describing the different levels of quality control activities, ranging from visual inspections to testing. - Explaining the role of hold points in construction processes to ensure quality standards are met before work can proceed. - Providing examples of how the QHPS is applied to different construction activities like roadworks and building works.

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Connielya Adam
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© © All Rights Reserved
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100% found this document useful (1 vote)
424 views47 pages

Construction Quality Guide

This document provides an introduction and overview of the Quality Hold Points System (QHPS) used by the Public Works Department of Sarawak (Jabatan Kerja Raya Sarawak). The QHPS aims to improve quality control in construction projects through a process-based approach. Key points covered include: - Defining quality and quality control in construction and their importance. - Describing the different levels of quality control activities, ranging from visual inspections to testing. - Explaining the role of hold points in construction processes to ensure quality standards are met before work can proceed. - Providing examples of how the QHPS is applied to different construction activities like roadworks and building works.

Uploaded by

Connielya Adam
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
  • Introduction
  • Level of Quality Control
  • Key Processes for Construction Activity
  • Function of Hold Points in Construction
  • Example of QHPS Application
  • The Use of QHPS Checklist on Construction Projects
  • Appendix A: Typical Quality Control Level (Method) for Typical Building Works
  • Appendix A2: Typical Quality Control Level (Method) for Typical Road Works
  • Appendix B: QHPS Simplified

QUALITY HOLD POINTS SYSTEM HANDBOOK

JKR Sarawak GL04.2019

QUALITY HOLD POINTS SYSTEM


HANDBOOK

Payment
Construction
Platform

Delivery

Source QH PS

PRODUCED BY
JABATAN KERJA RAYA SARAWAK
1st. EDITION
FOREWORD

In most engineering development driven environment, the time and cost elements have
always been the primary focus of the stakeholders in the construction industry. The quality
aspect of the infrastructure and facilities built is presumably upheld in the natural course of
construction and supervision. However, persistent voices of dissent by public and users
seemingly points towards shortcomings in the quality of products built. In 2012, Jabatan Kerja
Raya Sarawak, under the new leadership of Datu Ir Hj. Zuraimi Bin Hj Sabki, refused to ignore
and be oblivion to the status quo level of quality of the construction project undertaken by
the organisation. Initiatives, under JKR Transformation Agenda 1.0, were rolled out in order
to instil awareness and appreciation to quality management, and also to restore order and to
realign the quality assurance agenda in construction. JKR Sarawak QAQC Guidelines was
drafted and implemented across the Department in the same year. The impact has been
tremendous. Notwithstanding that, previously the guidelines, together with contract
specifications and standards were purely activity-based in nature. Sensing its limitations, Datu
Ir Hj Zuraimi, prompted a process based approach to QAQC. Thus, Quality Hold Point System
(QHPS) was mooted and developed in 2016. This Handbook seeks to underline and explain
the principle and concept behind QHPS, which is now being implemented in the Department
state-wide. It also provides an easy step by step guide to implement the JKR Sarawak’s home
grown system. It is envisaged by with the QHPS, QAQC in the organisation will become more
robust and effective, producing better quality built infrastructure and facilities for the people
of Sarawak.

ACKNOWLEDGEMENT

The Department would like to accord its utmost gratitude to Ir. Dr. Ting Sim Nee, senior
lecturer of University Of Malaysia Sarawak for her valuable input and contribution in the
drafting of this Handbook.

i
TABLE OF CONTENTS
INDEX PAGE
1.0 INTRODUCTION
1.1 What is Quality 1

1.2 What is Quality Control 2

1.3 Level of Quality Control 3

2.0 LEVEL OF QUALITY CONTROL 4

3.0 KEY PROCESSES FOR CONSTRUCTION ACTIVITY


3.1 Basic Components in Construction 10

3.2 Construction Materials 10

3.3 The Process Flow of Construction Materials 12

4.0 FUNCTION OF HOLD POINTS IN CONSTRUCTION


4.1 Meaning of Hold Point 14

4.2 Application of Hold Point 14

5.0 EXAMPLE OF QHPS APPLICATION


5.1 Construction of Road Base 22

5.2 Reinforced Concrete Works 23

5.3 Painting for Building Works 23

6.0 THE USE OF QHPS CHECKLIST ON CONSTRUCTION PROJECTS


6.1 Typical QHPS Check-List For Building Works 26

6.2 Typical QHPS Check-List For Road Works 27

6.3 How the Check-list is used 27

APPENDIX
A1 Typical Quality Control Level (Method) For Typical Building Works

A2 Typical Quality Control Level (Method) For Typical Road Works

B QHPS Simplified

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JKR Sarawak Quality Hold Point System Handbook

1. INTRODUCTION

1.1 WHAT IS QUALITY


In construction industry, the products are the infrastructures and
facilitiessuch as road, building, wharf and jetty such as drainage,
sewerage, plants and many others. One of the biggest problems in the
construction industry worldwide is the resources and management
controls necessary to achieve adequate levels of quality in completed
projects. And when picking on what can be given away, quality is usually
the give away.

Quality is defined as meeting the requirement, expectation, and needs of


the client and is free from the defects, lacks and substantial variants.
There are standards needs to follow to satisfy the client requirements.
Quality of a product is often based on the standard (piawaian) of
product/service (produk/perkhimatan) as measured against other
product/service of a similar kind. It rrepresents the characteristics and
properties (ciri ciri) of products and/or services that are wanted and
valued by the customer, i.e. the needs and requirements of the
customer. At the fundamentals, standards are used determine the
quality.

Quality can be measured qualitatively or quantitatively and


measurement can be described in eight dimensions and different levels:

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JKR Sarawak Quality Hold Point System Handbook

Level 1: Basic intended use and features with no defects and no


complaints
Level 2: Conformance to standards and specifications dictated by
statutory bodies and designers
Level 3: Long Durability
Level 4: Good performance, efficiency and operability
Level 5: High Reliability
Level 6: Serviceability in various environment
Level 7: Aesthetics, i.e. attractive to the eyes
Level 8: Perceived Quality deals with emotional and sensory
characteristics

At which ever level, the measure for ‘good quality’ and ‘poor quality’
product, depending on the standard/initial set requirements it is
measured against.Orwig and Brennan (2000) suggest that quality
planning is important because it:
 provides direction
 provides a structured framework
 reveals opportunities
 facilitates quality control and assurance

1.2 What is Quality Control


Control is to test or verify actual results by comparing it with the defined
standards.

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JKR Sarawak Quality Hold Point System Handbook

Quality control (QC) is an activity or set of activities in sequence


(LANGKAH – LANGKAH) intended to ensure (MEMASTIKAN) that a
constructed product adheres (MENEPATI) to a defined set
of quality criteria and meets the requirements of the client or customer.
Quality criteria are standards stipulated in specification of the works.
Quality Control is a reactive process and is detection in nature. It
recognizes the defects. Quality Control has to complete after Quality
Assurance.
Thus, quality control can range from simple activity such as visual
inspection, examination, or a more complicated, lab testing.

1.3 Purpose of Quality Control


Quality control plays an important in construction project delivery as it
a) Ensure the material used, and works done are according to the
required specification
b) Ensure that the payment for the materials and works are justified,
according to Service Order, Quotation and Contract
c) Ensure that the works/facilities completed will function as it is
intended to be,
d) Ensure that it does not
i. deteriorates easily,
ii. deteriorates before its intended lifespan
iii. causes harm (mudarat) to properties and human lifes,

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JKR Sarawak Quality Hold Point System Handbook

iv. cause time and inconveniences (kesusahan) with downtimes


e) Ensure the goodwill and reputation of those involved in the
construction process. Quality issues often causes reputation damage
and client losing confidence in the construction team; and in some
circumstances, disqualifying from future projects within the same
agencies.

2 LEVEL OF QUALITY CONTROL


As previously defined, QC is an activity or set of activities in ensuring the
compliance of product to a standard or specification. Such activity, or series of
activities can range from simple act of looking at the product to using set of
equipment to determine the properties of product.

Based on the level of complexity, QC for construction project can be classified


into four(4) levels
a) Visual inspection with or without checklist;
b) Inspection with measurement;
c) Examination of quality document or records;
d) Testing; eg. Lab orin-situ
a) VISUAL INSPECTION (PEMERIKSAAN SECARA MATA KASAR)
This is the most basic and simplest way of QC by just using the visual
sense of the inspectors. No tools are required at all. And at most a set of
checklist is used to ensure all properties are observed.

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JKR Sarawak Quality Hold Point System Handbook

During the visual inspection, physical appearance of materials and


constructed works are observed; be it the color, features, appearance,
among others. Besides, in order to ensure quality in place, checking
should be made visually on whether there are cracks, contamination,
among others.

In certain cases, a pro forma checklist is required to ensure necessary


features are observed and to ensure all key elements are being visually
examined.

Figure 1: Example of Visual Inspection

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JKR Sarawak Quality Hold Point System Handbook

b) INSPECTION WITH MEASUREMENT (PENGUKURAN)


This next level requires more than just visual observation.Some physical
examinations are conducted by measuring the constructed product with
measuring tools. The measurement is made on the physical properties
such as dimension, temperature and weight. Measuring tools and
equipment are used at this level, for instance, measuring tape,
thermometer, survey equipment and thickness gauge.

Physical properties of materials are checked, eg. Diameter of bars, weight


of hammer, platform survey, roofing sheet thickness. Figure 1 shows the
typical measuring tools.

Figure 2: Example of Tools Used for Measurement

c) EXAMINATION OF RECORDS (REKOD DAN SIJIL)


Many construction materials come with factory certificates, testing
report by third partyor the authorities. For example,
a) Sectional steels, eg. (JIS, MS, etc)

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JKR Sarawak Quality Hold Point System Handbook

b) Building products/fittings
c) RC piles
d) Electrical products
The certificates or test reports normally show the compliant of the
materials to the relevant standards. Testing report by accredited testing
laboratories are preferred.
Besides testing certificates or reports, product warranty or installation
guarantee are also documents and records, which could prove the level
of compliant to standard and design requirement. Figure 3 shows a
typical compliant certificate issued by an accredited lab.

It has been enforced since 2015, that under CIDB Act 520 (amendment
2011), Schedule III, all construction materials used on sites must be
certified by CIDB with a Certificate Of Standard Compliant. Figure 4 shows
a typical certificate from CIDB.

Thus, at this level of quality control, the document and certificates of the
construction material to be used, or delivered to sites should be
examined by the supervision team as a mean to ascertain to quality of the
material is conforming to the specification and standards. The contractors
should be required to solicit these documents from the manufacturer or
supplier, for submission to the supervision team.

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JKR Sarawak Quality Hold Point System Handbook

Figure 3: Typical Compliant Certificate

Figure 4: Typical CIDB Certificate

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JKR Sarawak Quality Hold Point System Handbook

d) LAB & FIELD TESTING (UJIAN BAHAN)


The most complicated QC method is to conduct testing on the
construction materials, or completed elements of the construction. The
testing method normally is derived from an internationally recognized
testing standard, where standard equipment and tools, and procedures
are defined clearly. The testing is done either in controlled laboratory
condition, or at the site, under field condition.

Most construction materials can be tested. It is a matter of whether the


test requires sophisticated tools and equipment or otherwise. Because of
the testing requirement, this QC method would normally cost more than
other level of QC, and more time spent as well.
In short, the level of Quality Control could be depicted in the Figure 5
below:

Visual Inspection

Inspection With
Measurement

Examination Of Record

Lab/Field Testing

Figure 5: Quality Control Methods at Different Level

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JKR Sarawak Quality Hold Point System Handbook

The level and method of QC are dependent on the nature of materials as


well as the works done. Cost, time and practicality should be weighted to
decide on the level and method of QC. Some materials could only be
tested practically at source. Hence, the certificates of testing from the
accredited lab during delivery of materials suffice. Some works require
full scale loading testing, such as roof trusses. Thus, massive setup is
necessary and will incur high cost. Practically, correctness in installation
may be examined instead, to ensure quality.

3. KEY PROCESSES FOR CONSTRUCTION ACTIVITIES (PROSES UTAMA


UNTUK AKTIVITI PEMBINAAN)
3.1 BASIC COMPONENTS IN CONSTRUCTION
The key components in ensuring quality in construction works can be
identified as
a) Manpower skill (in executing construction process)
b) Materials to form the permanent fixtures
c) Machines, which consists the many kind of tools, machineries and
equipment to be used by the skill manpower to construct

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JKR Sarawak Quality Hold Point System Handbook

Manpower
Materials
(Procedure)

Machine

Figure 6: Key Components of Construction Processes

3.2 CONSTRUCTION MATERIALS (BAHAN BINAAN)


While the skill of manpower can be quite difficult and subjective to gauge
and the machineries are subject to the competency of the operators, the
quality of construction materials is more easily ascertained and
significantly affects to quality of end product. Thus, this QA system
proposed here focuses on controlling the quality of materials used.
However, the construction materials which do not form part of the end
product, or otherwise, recognised as for temporary works only are not
inclusive. In another word, temporary works are excluded in this
approach.

All Construction projects use all kinds of materials to be put together in


order to produce (MENGHASILKAN) another entity, or composite

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JKR Sarawak Quality Hold Point System Handbook

materials, or at the end of the project, the facilities and


infrastructures.The materials used can be raw (ASLI) natural materials
such as soil, sand, aggregates and timber.The materials can also be
processed (KILANG) materials either from factory or other means, for
example, roofing sheet, paint, tiles and doors.

Every kind of construction projects uses different types of construction


materials. Typically, building construction projects will need materials
such as, Concrete, Steel bars, Roofing sheet, Paint, Tiles, Door, Windows,
etc. For road projects, the common materials used are soil, sand,
aggregates, concrete, steel bars, asphalt concrete and thermoplastic
paint. Likewise, for other infrastructure such as, reinforced concrete
bridge, RC wharf and jetty, and the likes, where concrete and steel bars.
If steel structures is constructed, steel sections will be the main material.

3.3 THE PROCESS FLOW OF CONSTRUCTION MATERIALS


3.3.1 From the supply source to site
i. Before the contractor begins construction, he will source for the
construction materials needed in this projects –
SOURCE/SUPPLY(SUMBER)
ii. After he has confirmed his source/supply of mateirals, whether
from hardware retailer, or wholesaler, he will order the materials
in the right quantum, to be delivered to site –
DELIVERY(HANTARAN)

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JKR Sarawak Quality Hold Point System Handbook

iii. The contract specification specifies the type, properties,


STANDARD of materials to be used, which he is obligated to comply
with.
iv. These information of the materials determine the standard and
quality of the end product

3.3.2 From the site storage to the platform


i. While the materials are being sourced, ordered and delivered to
site, the workers will start constructing a platform
ii. A plaform can be defined as any works which needs to be done
before subsequent works could be constructed or installed or built
on. It could be temporary work or permenant work.
iii. In order to proceed to construct/install, the platform must be
ready to be constructed on – PLATFORM READY (TAPAK)
iv. During the construction/installation process, certain procedures
are being followed, using correct tools/machines by the workers or
labourers – CONSTRUCTION/INSTALLATION (AKTIVITI
PEMBINAAN)
v. The requriement of the platform and the workmanship also are
spelt out in project specification.

3.3.3 Completion/payment
i. After the Contractor has completed the work, he will claim
payment for the works done – PAYMENT (BAYARAN)

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JKR Sarawak Quality Hold Point System Handbook

ii. The project specification will usually specify the performance


standard requires for the finished product

Thus, in short, the process path of the raw construction materials untill
the end constructed product can be represented by the simple flow chart
below:

SUPPLY
(SUMBER)

DELIVER
(HANTARAN)

PLATFORM
(TAPAK)

CONSTRUCT/INSTALL
(AKTIVITI)

PAYMENT
(BAYARAN)

Figure 7: Construction Material Process Flow Chart

4. FUNCTION OF HOLD POINTS IN CONSTRUCTION


4.1 MEANING OF HOLD POINT
At a certain point or stage in the contruction, Contractor is held (tahan),
or NOT allowed to proceed with the next sequence of process BEFORE
and UNTILQuality Control is conducted to check and determine whether
the specification of the materials and works concerned are complied
with(KUALITI DIPERIKSA).

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JKR Sarawak Quality Hold Point System Handbook

Contractor must fulfill the QC requirement and specification for the


particular material or/and work before he is allowed to proceed
(PEMATUHAN DIKEHENDAKI). The methods to conduct QC vary in levels,
and are in accordance with the nature of material and work, as explained
in Section 2 Figure 5 :

4.2 APPLICATION OF HOLD POINT


The point or stage where the Hold Point is applied, is at the key process
of the construction materials path which have been pre-identified, as in
Section 3.3.3 and Figure 7.

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JKR Sarawak Quality Hold Point System Handbook

4.2.1 SUPPLY/SOURCE OF MATERIAL/BEKALAN BAHAN

SUPPLY
(SUMBER)

DELIVER
(HANTARAN)

PLATFORM
(TAPAK)

CONSTRUCT/INSTALL
(AKTIVITI)

PAYMENT
(BAYARAN)

Figure 7 (a): Hold Point at Supply


Before the contractor order the material from the wholesale or
retailer…the supervisor should apply QC method on the materials to be
ordered and delivered by the contractor. The o t a to is HOLD…

•HOLD ON!!

And the question to be asked is


IS THE SOURCE OF SUPPLY OF THE MATERIALS COMPLIED WITH
SPECIFICATION ???
The supervisor will request the contractor to seek approval from him on
type, model, made, manufacturer and supplier, whichever applicable, to
ensure that the contractor is ordering the correct materials, which

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JKR Sarawak Quality Hold Point System Handbook

complies with the specification, BEFORE the contractor place his order. If
it complies, contractor will be allowed to proceed, or otherwise, to source
and seek approval till it is ascertained as in compliant.
This step is critical as it prevents non conforming materials from being
ordered and delivered to site. The QC methods at different level as
discussed in Section 2 Figure 5 can be used.

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JKR Sarawak Quality Hold Point System Handbook

4.4.2 DELIVERY OF MATERIAL

SUPPLY
(SUMBER)

DELIVER
(HANTARAN)

PLATFORM
(TAPAK)

CONSTRUCT/INSTALL
(AKTIVITI)

PAYMENT
(BAYARAN)

Figure 7(b): Hold Points at Delivery

After the source of supply has been accepted/approved, the contractor is


allowed to deliver the materials to site for use. Once the construction
materials have been delivered, the supervisor willapply QC method on
the materials on site. Before the contractor is allowed to used the
materials on site, the o t a to is the HELD agai …

• HOLD ON!!

And the question to be asked is


IS THE MATERIALS DELIVERED CORRECTLY CONFORM TO THE
SPECIFICATION ???

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JKR Sarawak Quality Hold Point System Handbook

The supervisor willrequest the contractor to show evidence that the


materials at site is complying to the specification. Or in another word,
they are exactly what have been approved at the first Hold Point. In case,
non conformity is noted, these materials must be rejected and removed
from site.

At this juncture, sample of materials may be extracted to be tested as well


as a mean of QC. Certificate of compliant for the batch delivered, delivery
docket, etc are evidences of QC method applied. This step aims at
ensuring the materials on site that will be used are in accordance with
what have been approved, or in compliant with specification. Otherwise,
if non compliance is detected only after construction has begun, where
the materials are used or installed, it is more difficult to undo or removed.
Time, and effort are wasted. The QC method at different level or method
discussed in Section 2 Figure 5 will be used.

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JKR Sarawak Quality Hold Point System Handbook

4.2.3 PLATFORM READINESS

SUPPLY
(SUMBER)

DELIVER
(HANTARAN)

PLATFORM
(TAPAK)

CONSTRUCT/INSTALL
(AKTIVITI)

PAYMENT
(BAYARAN)

Figure 7(c): Hold Points at Platform (Site)


Once the materials on site are checked and approved, the contractor can
proceed with constructing or installing the materials onto a platform, or
any position meant for the materials. However, the platform has to be
ready and in accordance with specfication also. Thus, the contractor is
HELD again, to allow the supervisor to apply QC method on the platform
as well,

•HOLD ON!!

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JKR Sarawak Quality Hold Point System Handbook

a d ask this uestio …


IS THE PLATFORM READY, FOLLOWINGTHE SPECIFICATION ???

It is usually as this juncture, that the supervisor will resort to visual


inspection, or measurement to ascertain the conformity. For instance,
the formwork and reinforcement steel bars should be checked for
compliant to design drawings. In road works, the survey level or the
degree of compaction should be checked or tested.

This Hold Point is to ensure that those elements which will be concealed
are in order and in place, or otherwise, could not be inspected again later.
Apart from that, any non conformity and defective work could still be
reworked or corrected. The QC method at different method to be used
maybe as discussed in Section 2 Figure 5.

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JKR Sarawak Quality Hold Point System Handbook

4.2.4 CONSTRUCTION/INSTALLATION

SUPPLY
(SUMBER)

DELIVER
(HANTARAN)

PLATFORM
(TAPAK)

CONSTRUCT/INSTALL
(AKTIVITI)

PAYMENT
(BAYARAN)

Figure 7(d): Hold Point at Construction/Installation

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JKR Sarawak Quality Hold Point System Handbook

After the platform has been ascertained to


WITNESS
be ready, the contractor can then
proceed with the construction or
installation works. Now, the materials to
•PROCEED
be used are accepted and ready, and likewise,
the platform for works. The contractor shall not be HELD back at this
point. Instead, the contractor can commence his works, as long as his
workers and equipment and tools are ready. However, the supervisor
shall also exercise QC during the process of constructing and installing.
Usually, the supervisor shall do standing supervision, by visually
witnessing the process of construction.

The contractor is not being held at this point. Meaning, this is not a Hold
Point. Instead, it is called Witness Point. The o se vatio to e ade…
IS THE WORKERS USING THE RIGHT MACHINE/TOOLS AND STEPS IN
ACCORDANCE WITH THE SPECIFICATION ???

During the witnessing, he shall observe whether the workers are using
the right tools, and and right skills, in the right work procedure to
construct or install.

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JKR Sarawak Quality Hold Point System Handbook

4.2.5 COMPLETION/PAYMENT

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JKR Sarawak Quality Hold Point System Handbook

SUPPLY
(SUMBER)

DELIVER
(HANTARAN)

PLATFORM
(TAPAK)

CONSTRUCT/INSTALL
(AKTIVITI)

PAYMENT
Figure 7(e): Hold Point at Payment
(BAYARAN)

After all that has been done and completed, as far as that stage of work
is concerned, the contractor shall be entitled to claim for payment for the
works completed. This is where it all matters as the final point where the
supervisor shall apply QC method on the works done. The payment due
to the contractor is HELD again, until the requirement of the project is
fulfilled.

•HOLD ON!!!

The supervisor will seek to determine


IS THE END PRODUCT CORRECT OR PERFORM ACCORDING TO
SPECIFICATION ???

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JKR Sarawak Quality Hold Point System Handbook

The supervisor can either visually check on site, pull the tape to measure
and waiting for the testing report to be produced before he is satisfied
that the requirement has been met. Subsequently, he will proceed to
process payment.

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JKR Sarawak Quality Hold Point System Handbook

5. EXAMPLE OF QHPS APPLICATION


5.1 CONSTRUCTION OF ROAD BASE
At every Hold Point (HP/WP), the supervisor conduct QC by various QC
level on the aggregates and the platform for roadbase, before the
contractor is allowed to proceed. At the end, the degree of compaction
of road base level shall be tested as well.

HP(PLATFORM)
HP(SOURCE)
HP(DELIVERY) to check sub-base level
to check past test
to take sample for test to check compaction
report
degree

HP(PAYMENT) WP(CONSTRUCTION)
to conduct FDT to witness laying,
to check thickness grading. rolling

Figure 8: Hold Points for Road Construction

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JKR Sarawak Quality Hold Point System Handbook

5.2 REINFORCED CONCRETE WORKS


At every Hold Point (HP/WP), the supervisor conduct QC by various QC
level on the concrete mix design, on the delivered concrete or site mix
and the formwork with rebar, before the contractor is allowed to
proceed. At the end, the concrete cubes shall be tested as well.

HP(SOURCE) HP(DELIVERY) HP(PLATFORM)


to check design mix to take sample slump to check re-bar and
to check trial mix test formwork

WP(CONSTRUCTION)
HP(PAYMENT)
to witness pouring,
to conduct cube test
compacting, curing

Figure 9: Hold Points for Reinforced Concrete Works

5.3 PAINTING FOR BUILDING


At every Hold Point (HP/WP), the supervisor conduct QC by various QC
level on the source of paint, on the delivered paint to site and the wall or
surface to be painted (usually a checklist or Request For Inspection),
before the contractor is allowed to proceed. At the end, the painted
surface is checked as well.

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JKR Sarawak Quality Hold Point System Handbook

HP(SOURCE) HP(DELIVERY) HP(PLATFORM)


to check certificate to check delivery to check plastered
of compliance order wall using checklist

HP(PAYMENT) WP(CONSTRUCTION)
to check compliant to witness painting
with scope process

Figure 10: Hold Points for Building works

6. THE USE OF QHPS CHECKLIST ON CONSTRUCTION PROJECTS


A simple checklist is used for QHPS. The blank form is prepared by the
supervision team at the beginning of the project. The type of scope to be
listed in the form shall fulfill the criteria below:
a) Refer to Bill Of Quantities
b) Tangible output of works are specified. NOT activities.
c) Temporary works are NOT listed. ONLY permenant works.
d) It should be filled in sequence of output
e) Sectional scope shall be used if works are repetitive, or over a long
long distance.

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JKR Sarawak Quality Hold Point System Handbook

6.1 TYPICAL QHPS CHECK-LIST FOR BUILDING WORKS

No Scope Source Delivery Platform Construction Payment

1 Piling

2 Footing

3 Ground Beam

4 Slab

5 Column

6 Roof Beam

7 Roof truss

8 Brick wall

9 Painting

10 Windows

11 Doors

12 Sanitary
wares

13 Roofing Sheet

Figure 11: Checklist for Building Works

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JKR Sarawak Quality Hold Point System Handbook

6.2 TYPICAL QHPS CHECK-LIST FOR ROAD WORKS

No Scope Sourc Deliver Platfor Co structio Pay e t


e y

E a k e
t

Su g ade

Su ase

‘oad Base

Pe i

Culve t

D ai

Figure 12: Checklist for Road Works

6.3 HOW THE CHECKLIST IS USED


At the beginning of the project, the supervision team prepare the
checklist and fill up the scope accordingly. He then solicit from the
contractor to submit to him all his proposed sources of materials.

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JKR Sarawak Quality Hold Point System Handbook

As the work progresses, the supervisor uses the checklist to keep track of
all the Hold Points where he needs to do QC. As each QC is done
satisfa to , the eleva t o is √ fo the HP fo the output.

EXAMPLE 1: USE OF QHPS CHECKLIST - ROOFING FOR BUILDING

At every Hold Point (HP/WP), the supervisor conduct QC by various QC level


on the source of roofing materials. Subsequently, the roofing sheet should
be inspected on site, either by measuring the thickness or delivery
documents. At this juncture, the checklist shall be filled up till Delivery. Apply
a √ at the ell u de the Sou e a d Delive olu espe tivel .

HP(SOURCE) HP(DELIVERY)
to check certificate to check roofing
of compliance properties on site

Figure 13: Hold Points for Roofing Works

No Scope Source Delivery Platfor Co structio Pay e t

‘oofi g √ √

Figure 13(a): Partial completed QHPS Check-list

Before the contractor is allowed to proceed further, the supervisor should


check on the platform for installation the roofing sheet, such as the pitch of
oof a d the t usses, a e o e t. Appl a √ u de Co st u tio olu . This

32
JKR Sarawak Quality Hold Point System Handbook

is then followed by witnessing the installation process where the steps and
tools used should be observed.Likewise, the column is also checked. At the
end, the contractor may produce warranty certificate from the
manufacturer, or specialised installer as proof as QC. The last column of the
Checklist are filled up accordingly. The completed QHPS checklist is shown in
Figure 14 (a).

HP(SOURCE) HP(DELIVERY) HP(PLATFORM)


to check certificate of to check pile on site to check piling
compliance by measurement position, setting out

WP(CONSTRUCTION)
HP(PAYMENT)
to witness piling
to check piling
process, pitching,
record with pile set
driving, jointing

Figure 14: Complete Hold Points for Roofing Works

Scope Source Delivery Platfor Co structio Pay e t


No

‘oofi g √ √ √ √ √

Figure 14 (a) Completed QHPS Check-list

33
JKR Sarawak Quality Hold Point System Handbook

EXAMPLE 2: USE OF QHPS CHECKLIST - PILING WORKS


At every Hold Point (HP/WP), the supervisor conduct QC by various QC level
on the source of pile, subsequently, on the delivered pile at site. The partial
Completed checklist shall appear like Figure 15(a).

HP(SOURCE) HP(DELIVERY)
to check certificate to check pile on site
of compliance by measurement

Figure 15: Hold Points for Piling Works

No Scope Source Delivery Platfor Co structio Pay e t

Pili g √ √

Figure 15 (a): Partial completed QHPS Check-list

Before contractor can proceed with driving the piles,the supervisor shall note
that the platform for piling works are not checked with QC method yet. Thus,
he shall conduct inspection to ascertain the correctness of piling positions (by
proper setting out), before the contractor is allowed to proceed. The box
u de the Platfo olu is he ked √ . Du i g the d ivi g of pile, the
supervisor must ensure that the pile are driven vertically, joined correctly and

34
JKR Sarawak Quality Hold Point System Handbook

driven to set, where applicable. The box under the Installation column is
he ked √ , if eve thi g is i o de . At the end, the contractor shall show
proof of piling works with set graph and piling records, before payment can
be processed. Once all these HP are applied with QC, the checklist would look
like the form in Figure 16 (a).

HP(SOURCE) HP(DELIVERY) HP(PLATFORM)


to check certificate of to check pile on site to check piling
compliance by measurement position, setting out

WP(CONSTRUCTION)
HP(PAYMENT)
to witness piling
to check piling
process, pitching,
record with pile set
driving, jointing

Figure 16: Complete Hold Points for Piling Works

No Scope Source Delivery Platfor Co structio Pay e t

Pili g √ √ √ √ √

Figure 16(a): Completed QHPS Check-list

35
QUALITY HOLD POINTS SYSTEM HANDBOOK JKR Sarawak GL04.2019

APPENDIX A1: TYPICAL QUALITY CONTROL LEVEL (METHOD) FOR TYPICAL BUILDING WORKS

No Scope Supply Delivery Platform Construction Payment

1 Piling Product certificate,  Pile size, end plate  Setting up  Driving drop Pile record
catalogue (document) (Measurement)  Approval chit  Pile set (Documents)
 Visual (Measurement)
2 Footing  Design mix  Docket (document)  Check rebar,  Compaction Testing cube
(RC) (Documents)  Slump test (Testing) formwork  pouring (testing)
 trial mix (Testing)  Approval chit
(Measurement)
3 Ground  Design mix  Docket (document)  Check rebar,  Compaction Testing cube
Beam (RC) (Documents)  Slump test (Testing) formwork  pouring (testing)
 trial mix (Testing)  Approval chit
(Measurement)
4 Slab (RC)  Design mix  Docket (document)  Check rebar,  Compaction Testing cube
(Documents)  Slump test (Testing) formwork  pouring (testing)
 trial mix (Testing)  Approval chit
(Measurement)
5 Column  Design mix  Docket (document)  Check rebar,  Compaction Testing cube
(RC) (Documents)  Slump test (Testing) formwork  pouring (testing)
 trial mix (Testing)  Approval chit
QUALITY HOLD POINTS SYSTEM HANDBOOK JKR Sarawak GL04.2019

No Scope Supply Delivery Platform Construction Payment

(Measurement)

6 Roof Beam  Design mix  Docket (document)  Check rebar,  Compaction Testing cube
(RC) (Documents)  Slump test (Testing) formwork  pouring (testing)
 trial mix (Testing)  Approval chit
(Measurement)
7 Roof truss Product certificate  delivery certificate  RC roof beam  Welding Warranty
(Steel)  Mill certificate ready  Jointing certificate
(Document)
(document) (testing)
(document)
 Section dimension  Approval chit
(Measurement) (visual)

8 Brick wall Product certificate Visual check Measurement Process Visual check

(Document)

9 Painting Product certificate delivery certificate Visual check Process Visual check

(Document) (document)

10 Windows Product certificate Delivery certificate Visual check Process Visual check

(Document) (document)
QUALITY HOLD POINTS SYSTEM HANDBOOK JKR Sarawak GL04.2019

No Scope Supply Delivery Platform Construction Payment

Measure size

(Measurement)

11 Doors Product certificate Delivery certificate Visual check Process Visual check

(Document) (document)

Measure size

(Measurement)

12 Sanitary Product certificate delivery certificate Visual check Process Visual check
wares
(Document) (document)

13 Roofing Product certificate Delivery certificate Visual check Process Visual check
Sheet
(Document) (document)

Measure thickness

(Measurement)
QUALITY HOLD POINTS SYSTEM HANDBOOK JKR Sarawak GL04.2019

APPENDIX A2 :TYPICAL QUALITY CONTROL LEVEL (METHOD) FOR TYPICAL ROAD WORKS

No Scope Supply Delivery Platform Construction Payment

1 Embankment Sample Testing Sample Testing Level survey Compaction FDT


works
(Measurement) (Testing)

2 Subgrade Sample Testing Sample Testing  FDT Compaction FDT


(Testing) works
(Testing)
 Level survey
 Approval chit
(Measurement)

3 Subbase  Sample Testing Sample Testing  FDT Compaction FDT


 Past test record (Testing) works
(Testing)
 Level survey
(Document)
 Approval chit
(Measurement)

4 Road Base  Sample Testing Sample Testing  FDT Compaction FDT


 Past test record (Testing) works
(Testing)
 Level survey
(Document)
 Approval chit
QUALITY HOLD POINTS SYSTEM HANDBOOK JKR Sarawak GL04.2019

No Scope Supply Delivery Platform Construction Payment

(Measurement)

5 Premix Marshall Stability Asphalt  FDT  Laying FDT, Profile


temperature (Testing)  Compaction (Testing)
Binder Content
 Level survey
(measurement)
(Testing)  Approval chit
(Measurement)
6 Culvert Product certificate delivery  Base completed  Laying Visual check
(precast) certificate  Approval chit  Jointing
(Document)
(document) (Visual)

7 Culvert (cast  Design mix  Docket  Check rebar,  Compaction Testing cube
in situ) (Documents) (document) formwork  pouring (testing)
 trial mix (Testing)  Slump test  Approval Chit
(Testing)
(Measurement)

8 Drain  Design mix  Docket Check rebar, Compaction, Testing cube


(Documents) (document) formwork pouring (testing)
 trial mix (Testing)  Slump test (Measurement)
QUALITY HOLD POINTS SYSTEM HANDBOOK JKR Sarawak GL04.2019

No Scope Supply Delivery Platform Construction Payment

(Testing)

9 Road paint Product certificate delivery Visual check Visual check


certificate
(Document)
(document)

Common questions

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The 'Platform Readiness' phase in road construction involves ensuring that subsurface conditions, such as compaction and levels, meet design specifications before paving begins. Challenges include achieving consistent compaction across the platform, dealing with varying soil conditions, and ensuring precision in level surveys. Quality control mitigates these by using level surveys, compaction tests, and approval chits to confirm that each criterion is met, reducing the risk of future road failures and ensuring a smooth, durable surface .

Using checklists for Quality Hold Points standardizes the compliance verification process, ensuring that all essential quality checks are consistently applied at each project phase. This method reduces human errors by providing clear, itemized steps that need to be completed and documented. As a result, checklists enhance focus and accountability, leading to fewer omissions and a stronger assurance of quality, thereby minimizing project deviations and rework .

QC methods applied at delivery involve verifying that materials adhere to pre-approved specifications through physical checks or documentation review, such as certificates of compliance. These checks are critical in preventing non-conforming materials from being used, which could compromise the structural integrity and safety of the construction works. Implementing stringent QC at this stage helps avoid costly delays and rework, ensuring alignment with the project's quality standards from the outset .

Platform readiness checks ensure that the platform, or base for construction, meets specified requirements before proceeding with further construction activities. This step involves quality control methods such as visual inspections and measurements to ascertain compliance with design specifications. The impact of such checks is significant as it ensures that foundational errors are caught early, preventing costly rework and ensuring the durability of subsequent constructions .

The sequencing of Hold Points—from supply and delivery to platform readiness and payment—creates a layered approach to quality assurance, where each stage builds upon the previous one. This systematic check prevents any elements of the construction process from advancing without meeting prescribed standards, ensuring that each phase is thoroughly vetted. By addressing potential issues early, the process minimizes risks of cumulative errors, ultimately delivering a final product that meets or exceeds quality expectations .

The supervisor's role during the construction/installation phase involves standing supervision and visually witnessing the construction process to ensure that the correct tools, machines, and procedures are employed. Although this phase is not a Hold Point, the supervisor's oversight is vital in maintaining continuous quality oversight, ensuring compliance with specifications, and immediately addressing any emerging issues, which contributes to the project's success by reducing the potential for defects or rework .

The Hold Point at Supply requires that all materials be verified against the required specifications before orders are placed. This step is critical because it prevents the procurement of materials that do not meet quality standards, which could lead to significant issues down the line if non-conforming materials are incorporated into the construction. Skipping this step could result in wasted resources and time, as well as potential legal and safety ramifications should a failure occur due to inferior materials .

Quality Hold Points are critical checkpoints requiring the satisfaction of certain quality requirements before proceeding, effectively pausing the project until these checks are passed. Witness Points, however, are points during the construction process wherein the supervisor observes the work being done but does not stop the work; instead, they ensure that procedures are followed correctly. Hold Points are mandatory, while Witness Points are observational, allowing for real-time quality assurance .

Hold Points in the construction process serve as critical checkpoints where work is temporarily 'held' to ensure that quality control checks are conducted before proceeding to the next phase. These Hold Points ensure that the materials and work comply with specified standards and prevent nonconforming materials or work from advancing further in the construction process. This system is pivotal in maintaining overall project quality and mitigating issues before they become larger problems, thus saving time and resources .

The Quality Hold Point System mandates thorough documentation at every stage of the construction process, including compliance certificates, delivery dockets, and QC checklists. This consistent documentation provides a transparent record of compliance with project specifications and acts as evidence for decision-making at various project phases. In the final project assessment, this documentation is crucial for verifying that all quality standards have been met, forming the basis for payment approvals and resolving any disputes regarding quality or conformance .

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