Department of organizational information systems Syllabus
Faculty of administrative sciences Winter 2006
Université Laval Tuesday 8h30AM – PAP 2327
SIO-22915
Information Systems and Technologies
Instructor : Benoit Raymond
Office : PAP 2698
E-mail:
[email protected]Phone : (418) 656-2131 ext. 15264
Office hours : By appointment
Course Web page : http://www.webct.ulaval.ca
1. Introduction
As the digital revolution continues to transform the business landscape, successful organizations must
sustain their profits in a rapidly changing, intensely competitive global marketplace, while surviving
upheavals in world politics that change their markets and labor sources. For an organization to thrive in
today’s economy, managers and functional specialists in all areas (accounting, finance, marketing,
production and operations management, and human resources management) must perform their jobs
even more effectively and efficiently. Information technology provides the tools that enable all
organizational personnel to solve increasingly complex problems and to capitalize on opportunities that
contribute to the success, or even the survival, of the organization.
Source: Turban, Efraim, Rainer, R. Kelly Jr., Potter, Richard E., (2005); “Introduction to Information
Technology”; John Wiley & Sons, Inc., 3rd Edition.
2. General Objective
The general objective of this course is to prepare organization managers to face information
technologies and information system management in their business sectors, to give them the essential
tools permitting to contribute to their development and to control them by the contribution of
appropriate reference frameworks. It touches, in a general manner, the large spectrum of information
system characteristics and the information technology infrastructure. A special care is given to current
trends in the information system and technology domain, including: Internet use in business, the
development of the digital firm and the electronic commerce, the implementation of strategic
information systems and corporate systems (ERP), the deployment of mechanisms contributing to
information security, knowledge management and the use of decision support tools. However, the focus
is on business opportunities, success and possible failures. This brings the student to face current
trends, preparing him to take advantage of them.
Prerequisite courses: No specific prerequisite courses.
3. Course schedule
The detailed content of each of these sessions is available on the course website
(www.webct.ulaval.ca):
Session Topic Date
The IT-Based Organization in the Digital Tuesday, January 10, 2006
1 Economy
Information Technologies : Concepts and Tuesday, January 17, 2006
2 Management
3 Data and Knowledge Management Tuesday, January 24, 2006
4 Network Computing Tuesday, January 31, 2006
5 E-Business and E-Commerce Tuesday, February 7, 2006
6 Mobile, Wireless, and Pervasive Computing Tuesday, February 14, 2006
7 Transaction Processing, Functional Tuesday, February 21, 2006
Applications and Integration
Midterm Exam To be determined
Reading week (no classes) From Monday March 6 to Friday March 10, 2006
Entreprise Systems : From Supply Chains to Tuesday, March 14, 2006
8 ERP to CRM
Interorganizational and Global Information Tuesday, March 21, 2006
9 Systems
10 Managerial Support Systems Tuesday, March 28, 2006
11 Acquiring IT Applications and Infrastructure Tuesday, April 4, 2006
12 IT Ethics, Impacts and Security Tuesday, April 11, 2006
13 Final Exam To be determined
4. Methods of Instruction
The main methods of instruction employed by the instructor in this course are lectures, presentations
and discussions. At some points, other methods of instruction may be used such as analysis of cases
and current events.
In order to fully understand the concepts and theories seen in this course and to actively participate in
the classroom, the student is expected to read the mandatory readings before the specific session. The
student is also invited to share its viewpoints or any question about course topics or assessments using
the discussion tool on the course website.
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5. Assessments
The evaluation for the course is as follows:
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Individual work : 15% ;
Ü
Teamwork, in groups of 3 or 4 people : 25 % ;
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Midterm exam : 30 % ;
Final Exam : 30 %.
a) Individual work
In order to be able to apply the concepts and theories seen in the course, each student has to do the
following individual work.
Description
Select an organization and find its mission statement and current goals (plans). Explain how the
mission and these goals are related to operational, managerial, and strategic activities on a one-to-one
basis. Then explain how information systems and technologies (by type) can support the activities (be
specific).
Guidelines for the individual work
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Each student should try to apply the concepts and theories seen in the course;
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Be as specific as possible;
The individual work should be submitted, accordingly to date and time mentioned on the course
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website, in the specific drop box;
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Maximum 5 pages (excluding cover pages);
All references and sources must be cited.
Evaluation criteria
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General presentation of the document (10%);
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Quality of analysis (30%);
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Application of theories and concepts seen in the course (30%);
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Use of practical examples (20%);
Structure and richness of the document (10%).
b) Teamwork
Students should build teams of 3 or 4 people to create a virtual organization. Then, for each principal
element seen in this course, the students should try to relate it to their virtual organization. Finally, each
team should submit a written report regarding the different topics covered in each session of this
course.
Guidelines for the teamwork
̇
̇
Each team should try to apply the concepts and theories seen in the course;
̇
Be as specific as possible;
Each teamwork should be submitted, accordingly to date and time mentioned on the course website,
in the specific drop box;
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Maximum 20 pages (excluding cover pages);
All references and sources must be cited.
Evaluation criteria
̇
̇
General presentation of the document (10%);
̇
Quality of analysis of the elements (30%);
̇
Application of theory and concepts seen in the course (30%);
̇
Number of elements covered (20%);
Structure and richness of the document (10%).
c) Midterm and Final exams
The official dates will be reported later. For major reasons, the undergrad office has the rights to
establish the exam schedules. Students must be available within this entire period of time. Notice that
no document, material or electronic devices will be permitted at these exams.
6. Policies regarding deposit of the individual work and the
teamwork
All the assessments must be submitted, in respect to date and time mentioned, in the specific drop box
located in the “Assessments” section of the course website. The students should notice that assessments
can be submitted and written in French. No assessment submitted on paper or on a floppy disk will be
accepted.
Any delay will result in the mark « 0 ». However, in the case of an exceptional circumstance, the
student is responsible to notice teacher as soon as possible in order to negociate a supplementary delay
or other alternatives.
In submitting your work, do not forget to identify yourself (name and student’s number) and the work
(Individual work or teamwork and date). Identify your file that way: initials of first and last names
followed by the letters IW (Individual Work) or TW (Teamwork). For instance, jsIW for the individual
work of John Smith.
7. Plagiarism
This course being an undergraduate course offered by Université Laval, all the rules and procedures of
Université Laval must apply. The students should cite the references and sources of information and
they must avoid any form of plagiarism. The penalty imposed for plagiarism may include loss of mark
or a charge of misconduct by Université Laval. Therefore, each student should know these rules and
procedures. You can consult them by following these links :
http://www.ulaval.ca/sg/reg/Reglements/Disc/
http://www.ulaval.ca/sg/reg/Reglements/Disc/infractions.html
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8. Policy regarding re-taking of exams
Only exceptional circumstances can lead to the re-taking of an exam. In such a case, the student must
follow the rules and policies outlined by the undergrad office on that matter. Therefore, the student
should not communicate with the teacher regarding that matter.
9. Policy regarding re-reading of exams
The student must follow the rules and policies outlined by the undergrad office on that matter. For
more information, consult the Faculty web site.
10. Policies regarding communications
Any communication with the teacher must be done via the email tool on the course website. This is the
official means of communication between the teacher and the students. Therefore, the student is
responsible to check emails on a regular basis.
Students can also use the discussion tool available on the course website. Doing that, the students must
comply to specific rules: (http://www.fsa.ulaval.ca/html/forums_pratiques.html). In the case of
misconduct, penalties will be determined by the following rules and policies:
o Rules for students attending Université Laval :
http://www.ulaval.ca/sg/reg/Reglements/Disc/
o Security policies regarding ICT at Université Laval :
http://www.ulaval.ca/sg/reg/Politiques/03/002.html
o Policies regarding use and management of ICT at Université Laval :
http://www.ulaval.ca/sg/reg/Politiques/03/001.html.
11. Required textbook
Required textbook
Title: Introduction to Information Technology, 3rd Edition
Authors: Efraim Turban, R.Kelly Rainer,Jr. and Richard E. Potter.
Publisher: John Wiley & Sons, Inc.
ISBN: 0-471-34780-9
The information about the mandatory and suggested readings and material for each session is available
on the course website. Supplementary readings and material can also be found on Internet.
