Vocabulary and Grammar for ESL Learners
Vocabulary and Grammar for ESL Learners
Lesson 1 Date
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1
Small Word – To be likely to
Indicates the high probability of the event it describes. It may refer to a
present or future event.
Examples:
This meeting’s likely to bore me.
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It’s likely to be food poisoning.
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The related expressions “it’s likely that” and “it seems likely that” are also
common.
Examples:
2
Examples:
He is unlikely to come.
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It’s unlikely that it will snow.
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“To be liable to” has the same meaning as “to be likely to”.
Example:
Small Word – By
“By” shows the way something was done. In this case it is followed by
gerund.
Examples:
How did she gain so much weight? – By eating a lot of sweets.
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How did he get that position? – By working hard.
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By + means of + noun
Example:
How are you going to increase the sales figures? – By means of a huge advertising
campaign.
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He told me that she was ill.
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Small Word – So
“So” + adjective or adverb is used to express an exclamation.
Examples:
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“So” may replace a clause in an elliptical sentence or in tags.
Examples:
4
Use of “so” is impossible in certain negative elliptical clauses. In such cases,
“not” is used and goes after the verb.
Examples:
Do you think he's going to come? – I hope not.
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Supplemental Material
Prepositions of Time. Filling in the gaps.
Short Conversation
- What are you studying this year?
- International taxation.
- Wow! That sounds difficult.
- It is. But it’ll help my career.
- You are right. I’m taking an intensive course in corporate internet planning.
- Sounds like an excellent choice to me.
Homework
Make 1 sentence with each new word, 3 sentences with each small word and 3
sentences with each preposition of time.
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Unit 1 All skills
familiarize
fit in
helpful
take care of =
care for
remain
miniscule
various
occasion
appreciate
offer
tiny
it turned out
scenery
enormously
reduce
at my own
pace
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recall
luxurious
mortgage
Examples:
She has a kind smile, which is nice.
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You’re inspecting the downtown branch, which has higher operating costs than the
others.
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In an interrogative clause.
“What” is used generally to convey (виразити) a choice between or among
things.
Examples:
What books do you prefer?
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What kind of services do you want?
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What time do they open?
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“Which” conveys a choice between or among a limited number of
possibilities.
Examples:
Which friend did you invite?
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Which of these shirts is yours?
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Which airline did you choose?
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“Which” is sometimes followed by “one”.
Example:
Which one do you prefer?
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Both “which” and “what” are used to talk about choices. When used as
question words, they are often interchangeable.
Examples:
What/which products are you interested in?
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What/which size would you prefer?
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! PAY ATTENTION !
In questions “what” usually refers to objects, and not people. “Which” refers to
both objects and people.
Examples: Which colleagues are coming to the meeting?
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To ask for more information about available choices, you can follow “what”
with expressions such as kind(s) of, sort(s) of, type(s) of.
Examples:
What kinds of services do you offer? (services are indefinite)
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Grammar – Pronouns
I Me My
You You Your
He Him His
She Her Her
It It Its
We Us Our
You You Your
They Them Their
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Your notes:
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Your notes:
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Short Story
Once upon a time there was a young woman looking for work. She lived in a tiny
studio in a large city. One day on a train she helped an old man. Two weeks later
she received a phone call from him. He asked her to come to his office. It turned
out he was a company president and gave her a job.
Homework
Make 1 sentence with each new word, 3 sentences with each small word in
different meanings, and 1 sentence with each pronoun.
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Unit 1 All skills
Lesson 3 Date
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Vocabulary – The Post Office
Word Writing Translation
landlady/
landlord
homeowner
hot water
heater
tiling in the
bathroom
package
perfectly legal
lawsuit
rent
policy
multiple-risk
license plate
valuables
station wagon
coverage
vehicle
overseas
tiresome=tedio
us
obtain
a wide range
itinerary
suit the needs
come up with
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average
worthwhile
stock
property
away to go away
to sweep away
to cry away
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down to go down
to write down
to turn down
in to get in
to be in
to drop in
on to try on
come on
to go on
to turn on, to switch on
up to climb up
to speak up
Homework
Make 1 sentence with each new word, 3 sentences with the small word and 1
sentence with each postposition.
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Unit 1 All skills
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The following verbs may be active or passive when they introduce infinitive
clauses: to intend, to mean, to force, to compel (змусити), to order, to
forbid, and to expect, to ask.
Examples:
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! PAY ATTENTION !
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Infinitive Clauses
“For” precedes infinitive clauses expressing goals.
Example:
I brought this book for you to read.
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“For” may also precede objective infinitive clauses that do not express goals.
Example:
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Question words followed by the infinitive can be used to ask for information
in a direct or indirect way.
Examples:
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The question words what, which, how many, and how much are sometimes
followed by a noun.
Examples:
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! PAY ATTENTION!
Also note that the question word why cannot be followed by the infinitive.
Your notes:
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Examples:
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I would have never been able to master this technique if it hadn’t been for your
help.
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If it hadn’t been for our dedication, long hours and rigor, the results would have
been less impressive.
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“To be left” and “to have left” express the same idea but are used in different ways.
The passive “to be left” is formed using subject (a noun) + “be left”.
Example:
The weather was bad. Few people were left on the streets.
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The active “to have left” takes a direct object (a noun) which precedes “left”.
The resulting form is subject + have + direct object + left.
Examples:
Do you have any tea? – I only have coffee left.
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Homework
Make 1 sentence with each new word, 3 sentences with each small word and 5
sentences with each sentence pattern (grammar).
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Unit 1 All skills
Lesson 5 Date
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Vocabulary – Insurance and Banking
Word Writing Translation
insure
suggest (+ing)
burglary
liability
flood
fill out the papers
regular account
saving account
checking account
consumer loan
stock market
investments
low premiums
health coverage
withdraw money
beneficiary
pension-savings
refund
word of honor
tempting
vendor
indifferent
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Percentages
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I am I’m
He/she/it is He’s/she’s/it’s
We/you/they are We’re/you’re/they’re
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The non-contracted form is commonly used to emphasize “to be” and to ask
questions.
Examples:
Yes, I am old.
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The contracted form is used when “to be” is not emphasized, and is more common
with pronouns than with nouns.
Examples:
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! PAY ATTENTION !
“To be” has no contracted form in the Past Simple Tense.
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a little is used when describing a small quantity, but this quantity is enough for
something.
Example:
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Example:
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Often, in the affirmative (positive) form, much is replaced by a lot of or plenty of.
Example:
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Homework
Make 1 sentence with each new word, 3 sentences with each small word and 1
sentence with contracted and non-contracted forms of “to be”.
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Unit 2 Arrange Travel and Receive Visitors
I’m meeting Sally at 7. (= have talked to her and we have arranged to meet.)
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I’m flying to New York tomorrow morning. (= have the ticket.)
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We’re getting married next July. (= We have decided it and we have probably
already made reservations for the restaurant, etc.)
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Examples:
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Example:
‘Oh, we don’t have sugar.’ – ‘Don’t worry, I’ll buy some.’
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Examples:
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Short Story
Make a story using the following phrases and present it to your partner.
put one’s mind at ease
be all set = be in place
Grammar – I Conditional
Your notes:
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If ____________, ______will ____________.
Examples:
Just in case I don’t see you, I’ll wear my bright red suit.
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Homework
Make 1 sentence with each new word and 5 sentences with each sentence pattern.
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Unit 2 Arrange Travel and Receive Visitors
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Grammar – Agreeing with a Positive Statement
Your notes:
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Examples:
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І can put this on my expense account. – I can, too. (I can put this on my expense
account, too).
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Agreeing with a Negative Statement
Your notes:
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Examples:
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Short Story
Make a story using the following modal verbs and phrases and present it to your
partner.
run into
get smth in
once in a while
never hear the end of it
Homework
Make 1 sentence with each new word and 5 sentences with each sentence pattern.
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Unit 2 Arrange Travel and Receive Visitors
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Present Simple
Examples:
I am told my favorite fairy-tales every night.
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She is asked about her future every time she visits her relatives.
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I am _________(ed/III)_____________._________________________________
He is _________(ed/III)_____________._________________________________
We are _________(ed/III)_____________._______________________________
Past Simple
Examples:
I was sent to our partners last quarter.
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Future Simple
Examples:
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He will be added to the team next month.
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I will be _________(ed/III)_____________.______________________________
Present Continuous
Examples:
I am being provided with a list of new customers at the moment.
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I am being _________(ed/III)_____________.____________________________
He is being _________(ed/III)_____________.____________________________
We are being _________(ed/III)_____________.__________________________
Past Continuous
Examples:
He was being fired yesterday at the end of the day.
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You were being offered to join the party when I called you.
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Present Perfect
Examples:
I have already been invited to your b-day party.
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Past Perfect
Examples:
His documents had been copied to the storage before you asked about it.
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Future Perfect
Examples:
We will have been informed about the earthquake before the tsunami arrives.
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We will have been _________(ed/III)___________.________________________
Short Story
Make a story using the following modal verbs and phrases and present it to your
partner.
get around
miss out
pick up
be sorry to hear that
it would be a shame
find one’s way
Homework
Make 1 sentence with each new word and 5 sentences with each sentence pattern.
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Unit 2 Arrange Travel and Receive Visitors
Conversation
What are advantages and disadvantages of working at the office?
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“should” + “have” + Ved/III (shows the past advice)
Example:
Bianca could have taken it personally when her guest didn’t want to shake her
hand, but she realized that his culture had different customs.
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Although he could have given her a handshake, he would have felt very
uncomfortable.
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You should have told the manager about the issues in the warehouse. He may fire
you.
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Short Story
Make a story using the following modal verbs and phrases and present it to your
partner.
fall through
break away
look over take personally
go down be under the weather
take smth in stride be back on one’s feet
get smb/smth up and running
Homework
Make 1 sentence with each new word and 5 sentences with each sentence pattern.
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Unit 2 Arrange Travel and Receive Visitors
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Grammar – Auxiliary “do” for Emphasis
Your notes:
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Examples:
Megan said, “I see you do have some salads, but they all feature some sort of
cheese”.
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Jody seems like a nice person, but she does need to work on her social skills.
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Role Play
Imagine that you are at a restaurant with our friend and you’re looking through a
menu. Discuss with your friend what you’re going to order using the following
modal verbs and phrases.
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Homework
Make 1 sentence with each new word and 5 sentences with each sentence pattern.
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Unit 2 Arrange Travel and Receive Visitors
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I was_________ing. _________________________________________________
He was _________ing._______________________________________________
She was _________ing._______________________________________________
It was _________ing.________________________________________________
We were _________ing.______________________________________________
You were _________ing._____________________________________________
They were _________ing._____________________________________________
Short Story
Make a story using the following modal verbs and phrases and present it to your
partner.
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Conversation
What’s the most unusual dish that you’ve ever tried?
Homework
Make 1 sentence with each new word and 5 sentences with each sentence pattern.
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Unit 2 Arrange Travel and Receive Visitors
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Present Continuous => Past Continuous
Sarah said, “I am waiting for you”. – Sarah said that she was waiting for me.
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Sarah said, “I will be going home”. – Sarah said that she would be going home.
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Tom said, “I will have fixed a table before you buy a new one”. – Tom said that he
would have fixed a table before you bought a new one.
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Reporting Verbs
say (to smb)
tell smb
mention
explain
state
Short Story
Make a story using the following modal verbs and phrases and present it to your
partner.
Homework
Make 1 sentence with each new word and 3 sentences with each reporting verb.
47
Unit 2 Arrange Travel and Receive Visitors
Conversation
Tell me about the event that you organized.
Grammar – Wish
Your notes:
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Examples:
I wish I could go to the party, but I can’t because I am busy tonight.
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Your notes:
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Examples:
I wish we would have known that earlier.
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Short Story
Imagine that you are giving a report on some very important data. Use the
following modal verbs and phrases while speaking.
Homework
Make 1 sentence with each new word and 5 sentences with the sentence pattern.
49
Unit 3 Build English Skills for Emergency Services
Short Conversation
Ask your partner 5 open-ended questions. The partner should answer them.
Homework
Make 1 sentence with each new word.
50
Unit 3 Build English Skills for Emergency Services
Grammar – Imperative
Your notes:
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Examples:
Put your hands on the steering wheel.
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Stay where you are! You, in the red shirt, stay where you are!
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Don’t move!
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Role Play
Imagine that you are a traffic police inspector and your partner is a violator of the
traffic rules. Make a conversation using the following phrases.
Homework
Make 1 sentence with each new word and 3 sentences with the sentence pattern.
52
Unit 4 Communicate Clearly in the Medical Field
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Grammar – Gerund
Rewrite these sentences, starting with a gerund. You may need to change some
words:
e.g.: A good way of keeping fit is to swim every day.
Swimming every day is a good way of keeping fit.
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2. Clean the machine more often – that will solve your problem.
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7. It’s not very pleasant to be in hospital.
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Role Play
Imagine that you are a doctor and your partner is a patient. Make a conversation
using the vocabulary of this lesson.
Homework
Make 1 sentence with each new word and 5 sentences with the sentence pattern
(gerund).
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Unit 4 Communicate Clearly in the Medical Field
Lesson 2 Date _____________________
Vocabulary – Medical Abbreviations
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Grammar – Present Perfect vs Past Simple
Short Story
Imagine that you are delivering the information about the patient. Make a report
using as many abbreviations and phrases from the word list as possible.
Homework
Make 1 sentence with each new word and 5 sentences with the sentence pattern
(Past Simple and Present Perfect).
57
Unit 5 Communicate Successfully in the IT Industry
58
Small Word – Either … or …
Examples:
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Either the scrum master or you have to talk to the project owner.
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Either you or the scrum master has to talk to the project owner.
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Grammar – Modals
Examples:
I may need to wait and give you the final version after I talk with my team.
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Having only three team members this week instead of five might make things
difficult.
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Use must when you’re sure of something or when you are really hoping that
something will happen.
Example:
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Use could when you think something might be possible. Use couldn’t when you
are sure that something is impossible.
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Examples:
Jen could finish this report for you. You should ask if she’d be willing to help you.
(possible)
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Conversation
Do you have to work within very tight time constraints at your job?
Homework
Make 1 sentence with each new word and 3 sentences with the small word and
each modal.
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Unit 5 Communicate Successfully in the IT Industry
61
work on a project
basis
take some time
off
school
performance
upside/downside
tend to
skip
get quite lonely
work on my own
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office
environment
web-based work
similar (to)
bounce ideas off
as well
Homework
Make 1 sentence with each new word.
Get ready for the revision day and the progress test.
63
Unit 6 Develop Customer Service Skills
Examples:
The cashier must have been stressed.
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They could’ve saved me time.
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Your notes:
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Examples:
The cashier may have been talking with another customer when he was packing
our bag.
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When the cashier was packing your package, he may not have been paying close
attention to the security tags.
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Grammar – Passive Voice – Review
Role Play
Imagine that you are an angry customer and your partner is a worker of a customer
support service who is trying to calm you. Make a conversation using the
vocabulary of this lesson.
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! PAY ATTENTION !
The prefix “mis-" can be added to some verbs and nouns to create the meaning
“bad”, “wrong”, or “incorrect”.
Example: I’m not entirely sure what happened, but obviously there was a
misunderstanding.
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Homework
Make 1 sentence with each new word and 5 sentences with the sentence pattern
(modals).
67
Unit 6 Develop Customer Service Skills
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Indirect question: I’m wondering how we can solve this problem.
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Indirect question: Perhaps you could tell me what the problem is.
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Indirect question: Could you explain how we can improve system performance.
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1. “Where is he?”
She asked me ______________________________________________________
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2. “What are you doing?”
She asked me ______________________________________________________
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Role Play
Imagine that you are calling the customer support service to complain about some
issues with one of your devices. Make a conversation with your partner who is a
manager using the following phrasal verbs.
act up set up
talk over figure out
turn into shut off
Homework
Make 1 sentence with each new word and 5 sentences with the sentence pattern
(indirect questions).
71
Unit 6 Develop Customer Service Skills
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Indirect question: Do you happen to know whether the package got there on time?
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Indirect question: Could you tell me if the manager is in?
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8. “Is this the road to the station?”
She asked me ______________________________________________________
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Reporting Verbs
say (to smb)
mention
complain
state
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The food was dissatisfying.
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I am bored.
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Homework
Make 1 sentence with each new word and 5 sentences with the sentence pattern
(indirect questions).
75
Unit 6 Develop Customer Service Skills
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A friendly way of speaking is more important than expert knowledge.
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Make sentences with the following adjectives in the comparative and superlative
form.
Feasible Good
Appealing Bad
Eligible
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Anna drives faster than Marge.
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Make sentences with the following adverbs in the comparative and superlative
form.
Patiently Slowly
Early Loudly
Carefully
“First”, “next”, “then”, and “last” are used to mark the sequence in a series of
instructions. This helps the person listening to follow the process correctly.
There are several steps to manage this type of complaint. The first is to apologize.
The next is to resolve the problem quickly. Then, explain why the problem
occurred. The last step is to make it right.
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Imagine that you are giving instructions on how to deal with customer complaints.
Make a speech using words for marking the sequence.
Homework
Make 1 sentence with each new word and 3 sentences with each small word.
78
Unit 6 Develop Customer Service Skills
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Homework
Make 1 sentence with each new word.
81
Unit 6 Develop Customer Service Skills
82
pull smth up
hold = wait
tablet
on my own
be in contact with smb
fill out a customer complaint form
let smb know
coordinated effort
assist
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Grammar – Future Perfect vs Future Simple Review
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Role Play
Imagine that you are working in the service and your colleague is from sales. Discuss the customer’s issue and try to resolve it
using the words from the list.
Homework
Make 1 sentence with each new word and 5 sentences with.
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Unit 6 Develop Customer Service Skills
86
Small Words – Time Connectives
Initially Afterwards
Eventually At last
In the end Once
Finally At length
Examples:
Initially, James had trouble understanding how to write reports, but eventually he
became the go to person for anyone who had a question.
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After looking at many different models, I finally decided to buy the camera you
recommended.
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When I left work, my car wouldn’t start, and in the end, I took a bus.
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Examples:
Her supervisor complained that his employees weren’t working fast enough.
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She said (that) she couldn’t come to the company presentation.
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5. The seller mentioned, “Our goods are made from high-quality materials”.
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Homework
Make 1 sentence with each new word and 3 sentences with each small word and
reporting verb.
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Unit 6 Develop Customer Service Skills
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patterned use Звичайне
використання
notify smb of smth Повідомляти когось
про щось
be down Спуститись
hold accountable for Притягувати до
smth відповідальності за…
amenable Сприйнятилий\
прихильний
Conversation
Tell me about the experience when you were kept waiting for your problem to be
resolved by the managers of the customer service department.
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Homework
Make 1 sentence with each new word and 5 sentences with the sentence pattern
(passive).
92
Unit 7 Interact in the Pharmaceutical Industry
Small Words
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Although(хоча,не дивлячись на) Though( хоча,не дивлячись на)
Even though( хоча,навіть якщо)
Examples:
Although she doesn’t have any formal education, she works as a top manager.
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Conversation
Have you ever had any side effects of taking some medicine?
Examples:
This medicine can cause headaches.
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It is possible that this medicine will cause headaches in people who take it
regularly.
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This medicine must be very effective. I only took one pill, and I already feel much
better.
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If you are tired, you must be feeling the side effects of the medicine you are taking.
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This medicine can’t be the right one. The tablets should be round and yellow, and
these are oval and pink.
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Homework
Make 1 sentence with each new word and modal verb, and 3 sentences with each
small word.
95
Unit 7 Interact in the Pharmaceutical Industry
Vocabulary – Antibiotics
Word Writing Translation
Good for you! Удачно(добре) для
тебе
Antibiotic /ˌæ[Link]ɪ антибіотик
ˈɒt.ɪk
ˌæn.t̬[Link]ɪˈɑː.t̬ɪk/
Bacteria(bacterium) бактерія
be aware of smth Бути в курсі
feel as good as new Почувати себе як
новеньким(нова
копійка)
allow smb to do smth Дозволяти комусь
робити щось
resistant to Стійкий до
authorize smth Дозволяти,санкціону
вати,уповноважити
common Широковживаний,за
гальний,характерни
й
photosensitivity світлочутливість
wear sunscreen Наносити
сонцезахисний крем
96
spread Поширювати,пошир
ення
refill Поповнити,доповнит
и,заправити,добавит
и,поновити
Migraine мігрень
ˈmiː.ɡreɪn/ /ˈmaɪ.ɡreɪn/
Conversation
Are you for or against taking antibiotics?
__________________________________________________________________
__________________________________________________________________
Active: For this treatment to be successful, you must take all the pills.
__________________________________________________________________
Passive: For this treatment to be successful, all the pills must be taken.
__________________________________________________________________
__________________________________________________________________
This medicine should not be given to children under six years old.
__________________________________________________________________
97
Short Conversation
Discuss the following questions.
involve Залучати,зацікавати
complication ускладнення
collaboration співпраця
conversion Перетворення(релігі
я),переобладнання
beneficial корисно
essential Необхідний(но),суттє
во(вий)
complementary skill Додаткові навички
sets
Anxious Стривоження,стриво
æŋk.ʃəs/ жений
delegate tasks делегувати завдання
wrapped up in smth Заклопотаний
в,втягнутий в
hesitation вагання
quality bar Візуальна якість
run through Пробігтись
по ,ознайомитись
be up to speed on бути в курсі
Conversation
Where do you see yourself in five to ten years?
Grammar – Adverbs
99
-ly adverbs Adverbs with no ending
Directly(безпосередньо) fast
Confidently(впевнено) never
Constantly(постійно) always
Hardly(ледве) clockwise(за годинниковою
Generally(загалом) стрілкою)
Normally(нормально) well
hard
Role Play
Imagine that you are a job interviewer and you are going to talk to a candidate.
Discuss the following questions:
1. What is your greatest strength that you bring to your job?
2. What is your greatest weakness that you bring to your job?
3. Why did you leave your last job?
4. What is your experience with using technology at work?
Homework
Make 1 sentence with each new word.
100
Unit 8 Manage Your Career
101
announce оголосити
be up for discussion підлягати
обговоренню
face some issues зіткнутися з деякими
проблемами
vague Смутно,нечітко
satisfactorily задовільно
cultural clash Культурна сутичка
hierarchical ієрархічні
framework рамки(система)
haɪəˈrɑː.kɪ.kəl
102
Homework
Make 1 sentence with each new word.
103
Unit 8 Manage Your Career
104
р
recruit наймати
expand the company Розширяти
компанію, розвивати
Short Story
Imagine that you are at the interview and you need to introduce yourself. Make a
5-minute speech about your background.
Examples:
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
The coach told us not to do those tasks because they were optional.
__________________________________________________________________
105
“Don’t listen to that criticism unless it is constructive”
__________________________________________________________________
__________________________________________________________________
! PAY ATTENTION !
106
“Can you work on weekends?"
He asked if I could work on weekends.
107
Homework
Make 1 sentence with each new word and 5 sentences with the sentence pattern
(reported orders and modals).
108
Unit 8 Manage Your Career
Lesson 7-8 Date _____________________
Vocabulary – Interview Follow Up. Part I-II
Word Writing Translation
overall Загальний,загалом
call in Викликати,зателефо
нувати
the body of the Головна частина
letter листа
appreciate цінувати
a good fit for the Чудово підходити
position/company посаді/комранії
capitalized Капіталізований,з
великої літери
draft Чернетка,Розробити,
скласти,проєкт,розли
вне..
conduct an Проводити співбесіду
interview
header заголовок
colon двокрапка
comma кома
in full-block Вирівнювання по
лівому краю
align Вирівнювати(узгодит
и)
obviously очевидно
ATTN (attention) увага
return address Зворотня адреса
inside address Внутрішня адреса
contribute сприяти
109
confident впевний
extensive Широкий досвід
background
lean production Ощадливе
виробництво
hesitate вагатися
questions regarding Питання
smth відносно(щодо)
Credentials Облікові дані
krɪˈden·ʃəlz/
Matching
Match the words and word combinations with the correct column.
Hi Robert Your sincerely
Dear Sir or Madam Love
Just wanted to let you know Cheers
I am writing to inform you I look forward to hearing from you
Best regards Hope to hear from you soon
FORMAL INFORMAL
110
Homework
Make 1 sentence with each new word and 5 sentences with the sentence pattern
(reported orders and modals).
Unit 8 Manage Your Career
111
scope for можливості для
professional професійного
development розвитку
negotiate Вести
переговори,обговори
ти умови,домовитися
set up the interview призначити
for next week співбесіду на
наступний тиждень
make it past Пройти,минути(We
can make our troubles
past)
the first cut Oстаточний
результат
edge відточувати
beat the candidates Обійти кандидатів
general overview загальний огляд
findings Результати,заключен
ня,висновки
expand the duties розширити обов'язки
confirmation підтвердження
Modals of speculation show how certain you are about something that happened in
the past, is happening in the present, or will happen in the future.
“Must” can be used as a modal of speculation. must + have + V3 shows that the
speaker is very certain about something that happened in the past.
Example:
Well, you must have really impressed the people at Bradley and Associates last
week.
__________________________________________________________________
112
The pattern should + infinitive is used to show that the speaker is somewhat
certain about a future event or ability, but not completely certain.
Example:
Can’t + infinitive shows that the speaker is very uncertain about something.
Example:
__________________________________________________________________
The pattern would/will + infinitive is used to ask how likely a future event is. In
this case, “would” means that the speaker doesn’t yet have the job. “Will” means
that the speaker has the job.
Examples:
__________________________________________________________________
__________________________________________________________________
Example:
You’ve been in the industry longer than I have, so your help could give me the
edge I need to beat the other candidates.
__________________________________________________________________
__________________________________________________________________
113
In this context, “might” and “may” are modals of
speculation. They both mean that the speaker is a little
certain, but not completely, about a future event.
Examples:
__________________________________________________________________
__________________________________________________________________
Homework
Make 1 sentence with each new word and modal verb.
114
administrative адміністративний
assistant помічник
direct deposit прямий депозит
tax withholdings утримання податків
employee manual Посадова інструкція
code of conduct Норми поведінки
promotion policy Політика
просування,політика
заохочення
be based on Створений на
biannually Кожні два роки,два
рази на рік,один раз
в два роки,кожні два
роки
performance review огляд
продуктивності
bonus structure Бонусна система
annual Річний,щорічний
percentage Відсоток,відсотковий
401(k) retirement Пенсійний план
plan
hourly employee Погодинний
працівник
salaried employee найманий працівник
as well Також,так само
eligible Мати право
benefit elections Вигідні вибори
health care plan план охорони
здоров'я
paid vacation policy Політика
оплачуваної
відпустки
115
sick leave лікарняний
hourly rate Почасова оплата
reach out to smb by Зв’язатись з кимось
phone по телефону
at extension 415 Лінія
Role Play
Imagine that you are a new comer to the company and the person you are talking to
is the HR manager who is describing you the policies of the company. Have a 10-
minute talk using the words from the list.
Examples:
And this is our employee manual, which contains our employee code of conduct.
__________________________________________________________________
Did you read the report that Fred told us about yesterday?
__________________________________________________________________
Maria is the one who is responsible for giving new employees their manuals.
__________________________________________________________________
A fortnight ago I had a job interview with the lady whose name is Evelin.
__________________________________________________________________
116
My manager, whom I have great respect for, just got a promotion.
__________________________________________________________________
Homework
Make 1 sentence with each new word and relative clause.
117
Unit 8 Manage Your Career
118
спрямованість
satellite sæt.əl.aɪt Супутниковий
communications зв'язок
wireless data Безпровідна
architecture архівація данних
Catch you later! До зустрічі!
119
Matching
Match the greetings and goodbyes with the correct column.
120
Hey, how’s it going? Bye bye!
How are you today? Later!
What’s going on? Have a nice day!
What’s up? See you soon!
Good morning! I look forward to our next meeting!
Good afternoon! I’m off.
Hey, what’s new? It was nice to see you again.
FORMAL INFORMAL
Homework
Make 1 sentence with each new word and 3 sentences with the sentence pattern.
121
Lesson 15-16 Date _____________________
122
приступити до
роботи)
Examples:
If last week’s training session hadn’t brought me up to speed, I’d feel really lost
this week.
__________________________________________________________________
__________________________________________________________________
123
If Corbin hadn’t moved to a different team, he’d be leading our new project.
__________________________________________________________________
If I had looked at the map before leaving, I wouldn’t be lost right now.
__________________________________________________________________
If we hadn’t switched over last year, you’d be using a spreadsheet at the moment.
__________________________________________________________________
! PAY ATTENTION !
Short Story
Imagine that you are having start-up days at a company with lots of meetings.
Describe these days using the following phrasal verbs.
Homework
Make 1 sentence with each new word and 5 sentences with the sentence pattern.
Get ready for the revision day and the progress test.
124
Unit 9 Participate in the Telecom Industry
125
straight away\off I knew straight away відразу
what you
were thinking.
We don't need to go
straight off - we
can stay for a little
while.
exchange oбмін
__________________________________________________________________
__________________________________________________________________
You don’t always get what you want in your life, but keep fighting.
__________________________________________________________________
__________________________________________________________________
126
Conversation
Have you ever had any troubles with installing some devices?
Homework
Make 1 sentence with each new word and 3 sentences with the small words.
Conversation
Discuss the following questions:
128
129
Homework
Make 1 sentence with each new word and 5 sentences with the sentence pattern
(reported speech).
130
Unit 10 Succeed on Phone and Conference Calls
Досягайте успіху в телефонних і конференц-дзвінках
131
sort smth out Sort out any Розібрати,сортувати,
clothes you want to розібратись
throw away and
give them to me
mandatory training обов'язкова
професійна
підготовка
deem the reason ɪˈnæd.ɪ.kwət вважати причину
inadequate неадекватною
Short Writing
What would be your greeting on the voice mail?
Your notes:
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
132
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
Examples:
She’s so interesting!
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
133
134
Homework
Make 1 sentence with each new word and 3 sentences with the small words.
135
Unit 10 Succeed on Phone and Conference Calls
136
What are the odds! Які шанси!
137
138
Conversation
How often do you text your friends and what are the topics?
Homework
Make 1 sentence with each new word
139
Unit 10 Succeed on Phone and Conference Calls
140
reconvene riː.kənˈviːn/ засідання
play phone tag Відтворити
автовідповідач
miss smb сумувати
the rest of Решта
be in/be out Бути в темі\
відповідати
Grammar – Say vs Tell
You can use the reporting verb “say” to introduce reported speech.
Examples:
Tim said he was leaving.
__________________________________________________________________
__________________________________________________________________
When you use the reporting verb “tell”, you have to identify who is being told.
“Say” requires the word “to” if you’re identifying who is being told.
Examples:
He told her that the computer was broken and that they were using a laptop
temporarily.
__________________________________________________________________
__________________________________________________________________
He said to her that the computer was broken and that they were using a laptop
temporarily.
__________________________________________________________________
__________________________________________________________________
141
Sometimes we use “tell” to report a command. In this case, we use “to” + verb.
Example:
The manager told him to come in early the next day.
__________________________________________________________________
142
143
Grammar – Mind Не заперечуєте,
Your notes:
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
Example:
Yeah, sorry Peter, but I need to call her back. Mind if we reconvene later?
__________________________________________________________________
Often English speakers shorten “Do you mind if...” to “Mind if...” in casual
speech.
Mind if __________________________________________________________?
Yes, I mind.
No, I don’t mind.
Homework
Make 1 sentence with each new word and 5 sentences with the sentence pattern.
144
Unit 10 Succeed on Phone and Conference Calls
Conversation
What is the most daring thing you have ever done?
Examples:
I’m not sure I have a huge amount of insight.
__________________________________________________________________
__________________________________________________________________
Examples:
He is the guy who helped us out with that technology glitch we had last year.
146
__________________________________________________________________
The house, which had been completely renovated on the inside, still had some
great original features on the outside.
__________________________________________________________________
__________________________________________________________________
And the garden, which happened to be huge, had access to the beach.
__________________________________________________________________
Homework
Make 1 sentence with each new word and 3 sentences with the small words.
147
Unit 10 Succeed on Phone and Conference Calls
148
ринку
Modal Verbs
Can Should
Could Must
May Had to
Might Must have
Shall
Useful Phrases
Sort the following phrases.
149
Homework
Make 1 sentence with each new word and each modal verb.
recap Підсумок,резюме
put together скласти докупи
call a meeting скликати нараду
anticipate Передбачити,очікува
ти
Bring\get smb on Залучити когось
board
invaluable безцінний
sequence послідовність
take smth forward Реалізувати щось
150
volunteer волонтер
be on top of things бути в курсі справ
allocate виділити
do it justice зроби це справедливо
devote the necessary виділити необхідні
resources ресурси
Short Story
Tell a story of 1 day of your life using the following sequencing adverbs.
Firstly Then
Secondly Once
Thirdly Lastly
Next To sum up
After Підсумовуючи
Before
151
152
Homework
Make 1 sentence with each new word and 5 sentences with the sentence pattern.
153
Unit 10 Succeed on Phone and Conference Calls
154
agree to do погоджуються
smth/agree on smth зробити
smth/узгодити smth
produce a report скласти звіт
devote yourself повністю присвятити
entirely to smth себе чомусь
grateful вдячний
comprehensive всеосяжний
exceed smb’s перевершити
expectations очікування когось
contribute Сприяти
look into розглянути
make contact with вступити в контакт з
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
You’re going to look into our competitors’ prices and produce a report, aren’t
you?
__________________________________________________________________
__________________________________________________________________
We said you were going to make contact with the sales team, didn’t we?
155
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
Homework
156
Make 1 sentence with each new word and 5 sentences with
the sentence pattern.
157
set up a sample run налаштувати пробний
with запуск з
get one’s feet wet звикнути до нової
ситуації\освоїтись
dive in When he saw the кинутись
children fighting,
he just dived in to
sort it out.
preliminary remarks попередні зауваження
survey found/revealed/ опитування
showed
mutual respect взаємна повага
митьюал
crucial /ˈkruː.ʃəl/ Вирішальний
get the hang of this навчитися цього
common pitfalls поширені підводні
камені
avoid Ving уникати
maintain підтримувати
follow the webinar уважно слідкуйте за
closely вебінаром
relevant відповідний
interrupt Перебивати
incompetent некомпетентний
mute the mic вимкнути мікрофон
turn down the зменшити гучність
speaker volume динаміка
Examples:
You should have checked your computer so we could have started the meeting on
time.
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
Adjectives Adverbs
objective objectively
inevitable неминучий inevitably
incredible неймовірний incredibly
quick quickly
thorough ретельний thoroughly
close closely
mutual взаємний mutually
Examples:
This webinar is really boring.
159
__________________________________________________________________
__________________________________________________________________
You don’t have to fill out that form. Trust me, it’s completely unnecessary.
__________________________________________________________________
__________________________________________________________________
Homework
Make 1 sentence with each new word and 3 sentences with each small word.
160
Unit 11 Talk about Safety in Manufacturing
Поговоримо про безпеку на виробництві
Lesson 1 Date _____________________
161
Reading – Examples of Safety Policies
Discussion
1. What does the safety program protect?
2. Who is accountable for the company’s overall safety initiatives?
3. What is necessary for the safety among all workers on the job site?
4. What does management support?
5. What does it provide?
6. What are employees responsible for?
7. What is the goal of the company?
162
Discussion
1. What is management vitally interested in?
2. What is its major continuing objective?
3. What must all supervisors and workers be dedicated to?
4. What does the president promise?
5. What will supervisors be accountable for?
6. What must every worker protect?
7. Should all parties consider health and safety in every activity?
Homework
Make 1 sentence with each new word.
163
Unit 11 Talk about Safety in Manufacturing
may must
could will
might (Future Simple)
Examples:
There may/could/might be a spill.
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
Conversation
165
Homework
Make 1 sentence with each new word and a modal verb.
166
expressly ɪkˈ[Link]/ Прямо,чітко
I
expressly told you
to
be home by midnig
ht.
interfere with smth Even a low level of Заважати чомусь
noise interferes
with my
concentration.
schedule smth schedule smth
stick my head in Пхати голову в…
залізти по вуха
exceptional situation виняткова ситуація
block time out Mom made us all Розрахувати
block out a few час(розподілити час)
hours on Sunday
afternoon to clean
out the garage
reschedule the перенести зустріч
appointment
help yourself to smth допомогти собі що-н
acknowledge She acknowledged Визнати(визнавати)
having been at
fault.
appreciate цінувати
be aware of бути в курсі
realize усвідомити
recognize розпізнати
Examples:
I need to know when I can expect to see her, otherwise this could interfere with my
next meeting.
167
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
Example:
168
Homework
Make 1 sentence with each new word and 3 sentences with a small word.
169
relay some urgent передавати якусь
information термінову
інформацію
be apt to бути схильним до
spare moment вільна хвилинка
that will do це вплине
ASAP (as soon as якнайшвидше
possible)
as a rule як правило
be due to Статись через
be inclined to Бути схильним до
be liable to Бути схильним до,
ймовірно
be likely to ймовірно
Conceivable Books on every можливий
/kənˈsiː.və.bəl conceivable subject
lined one wall
doubtful ˈdɑʊt·fəl/ сумнівний
there is some є певна ймовірність
likelihood
most definitely абсолютно точно
no doubt без сумніву
presumably prɪˈzjuː.mə.bli/ імовірно
Although / Even though we don’t agree, I think she’s a brilliant speaker. =>
Despite / In spite of our disagreement, I think she’s a brilliant speaker.
170
__________________________________________________________________
I enjoyed the course, although I would have liked more grammar practice.
__________________________________________________________________
Despite the fact that he worked very hard, he didn’t pass the exam.
__________________________________________________________________
Although we saw each other every day, we didn’t really know each other.
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
She didn’t get the job, even though she had all the necessary qualifications.
__________________________________________________________________
__________________________________________________________________
Conversation
Tell me about the busiest day that you’ve ever had.
Homework
Make 1 sentence with each new word and 3 sentences with the small words.
173
interrupt
Making a Story
Imagine a situation where you are a boss’s assistant and your groupmate wants to
have an appointment with you. Make a dialogue using the sentences below and
present it to the group.
Homework
Make 1 sentence with each new word.
Examples:
I should have gotten up earlier. I wouldn’t be late now.
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
“Should” and “ought to” often express probability. Both forms introduce
infinitives and, usually, refer to the present. “Should” describes events that are
desirable or probable. «Повинен» і «повинен» часто виражають ймовірність.
Обидві форми вводять інфінітив і, як правило, посилаються на теперішній
час. «Повинен» описує події, які є бажаними або ймовірними.
Examples:
The train should arrive very soon.
__________________________________________________________________
__________________________________________________________________
The distinction between “should” and “ought to” is often ignored. “Ought to”
implies an expectation or assumption. Різниця між «повинен» і «повинен» часто
ігнорується. «Треба» означає очікування або припущення.
176
Example:
He is intelligent. He ought to pass the exam.
__________________________________________________________________
Examples:
They’ve been living together for a long time.
__________________________________________________________________
I’ve been working in this company for three months and I find it interesting.
__________________________________________________________________
__________________________________________________________________
Conversation
What do you do when you have some order problems?
Homework
Make 1 sentence with each new word and 5 sentences with each sentence pattern
(grammar).
177
Unit 12 Talking with Clients, Customers and Partners
178
insulting situation образлива ситуація
rely on Покладатись на
address a problem Вирішення проблеми
attach a copy прикріпити копію
cause inconvenience викликати
незручності
put pressure чинити тиск
reach a settlement Досягнути
урегулювання,згоди
refund /ˈriː.fʌnd/ повернення
reimburse smb for ˌriː.ɪmˈbɜːs/ відшкодувати
smth
remedy ˈrem·əd·i/ Усунення,усувати
Examples:
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
You will not gain a high score in the exam unless you learn English every day.
__________________________________________________________________
179
Reading
180
Homework
Make 1 sentence with each new word and 3 sentences with the small word.
181
purchase order номер замовлення на
number поставку
receipt квитанція
refund повернення
коштів(відшкодуван
ня)
replace замінити
Role Play
Imagine the situation in which you are a client and your groupmate is a sales
manager of the company that shipped some goods out to you. When the purchase
had been delivered you realized that some of the items were defected. Have a
phone conversation trying to resolve the issue.
Examples:
__________________________________________________________________
She would like to go to India but her parents won’t let her.
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The child is allowed to do what he wants.
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Homework
Make 1 sentence with each new word and 3 sentences with the small words.
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Unit 12 Talking with Clients, Customers and Partners
Lesson 7 Date _____________________
Vocabulary – The Response
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poor experience поганий досвід
extend sincere приносити щирі
apologies for smth вибачення за що-н
staff shortages Нестача кадрів
on the day of your в день вашого візиту
visit
efficiently /ɪˈfɪʃ.ə[Link]/ ефективно
level of рівень якості/послуг
quality/service
circumstances обставини
outside smb’s control поза контролем
когось
on this occasion з цієї нагоди,
у цьому
випадку
be charged for smth стягуватися за що-н
extra day’s rental додаткова добова
оренда
vehicle транспортний засіб
issue the vehicle видати транспортний
засіб
punctual return пунктуальне
повернення
occur Виникати,ставатись
a one-hour grace Годинний пільговий
period період
outside the period поза періодом
incur an additional /ɪnˈkɜːr стягувати додаткову
day’s charge денну плату
surveyed customers опитані клієнти
provide smb with надати комусь
compensation компенсацію
terms and conditions правила та умови
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382
Grammar – Having done smth Зробивши
This structure is used to reference completed actions, when you want to
reference a past action to show your experience in that area.
Your notes:
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Examples:
Having finished her work, she finally went home.
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Having contacted the Heathrow Airport Branch, I was told that there were also
staff shortages due to the illness.
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Having investigated the crime, the detectives came to a conclusion that the
murderer was one of the family members.
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Reading
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Homework
Make 1 sentence with each new word, 3 sentences with the small word and 5
sentences with the sentence pattern (grammar).
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Unit 12 Talking with Clients, Customers and Partners
187
проблеми
Example:
The younger you are, the easier it is to learn a language.
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The more I learn, the more I know, the more I know, the more I forget, the more I
forget, the less I know.
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Small Word – Be supposed to
Examples:
You’re supposed to tell your supervisor when you finish a task.
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Homework
Make 1 sentence with each new word, 3 sentences with the small word and 5
sentences with the sentence patterns.
Get ready for the revision day and the final exam.
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