CLEANING SERVICE WORK SPECIFICATIONS
To control risk of unsanitary site conditions and maintain a clean and
Objective
hygienic environment within the area.
Site Aeropod Phase 2A
Personal Scope All cleaner staff
Frequency Daily or more frequently as needed.
SCOPE OF WORKS
A) AEROPOD COMMERCIAL SQUARE
NO. AREA COVERED SERVICE RENDERED FREQUENCY
Sweep and mop clean tiled floor
Daily / at regular
1. Main Entrance area/Pebble, collect rubbish trapped inside
intervals.
the perimeter drains.
Wipe clean all lift doors and walls
inside/outside with stainless steel polish,
Daily/ at regular
2. Lifts and Lift’s Lobby vacuum and dry mop floor and landing
intervals.
areas and wipe clean light fixtures and
bulb.
Sweep clean and mop all tiles floor area Daily/at regular
with water and approved detergent and intervals.
wipe clean all walls and fixtures.
3. Common Corridors
Scrubbing of floors with Auto Scrubber Monthly/as necessary
Machine to remove stain found on floor
tiles.
Dusting of wall, wipe clean handrails,
Daily/at regular
sweep clean, pick rubbish, clean cobwebs,
4. Staircase & Landing intervals/as directed by
and clean waste bins and replace trash
the management.
bins and plastics.
Glass Door / Window /
Damp wipe clean to remove fingerprints
Glass Panels / Partitions Daily / at regular
5. and stains, spot wipe clean, squeegee and
(low level / where intervals.
damp wipe clean with glass cleaner.
accessible)
High dusting of wall, ceiling to remove
cobwebs, dust and to lose particles, Weekly / as directed by
6. Ceilings
cleaning of ceiling lights to remove the management.
trapped insects.
1
Empty and clean bins on every floor,
Daily / at regular
7. Rubbish Bin replace trash liners, thorough cleaning of
intervals.
bins washing with disinfectant.
Spot picking of cigarette butts and other
Daily.
loose litter.
8. Potted Plant
Wipe clean external surface with water
Weekly.
and detergents.
Thorough cleaning of all toilets basin,
sink, toilet bowls and urinals with
appropriate cleaning chemicals and
disinfectant.
Daily/at regular
9. Toilets
intervals.
Washing and moping of toilet floor with
disinfectant, wipe clean all wall tiles,
doors and partitions, to replenish toilet
rolls tissue, hand soap and air freshener.
Thorough cleaning of bins centre, wash all
Daily/at regular
bins inside out with disinfectant, washing
intervals.
of all tiles floors, drainage/drains to
Rubbish yard/ Rubbish properly bag and seal all garbage and
10.
Collection Centre immediate surrounding area.
Weekly/as directed by
To wash/clean floor tiles with high
the management.
pressure water jet machine.
Sweeping of the entire area and remove of
garbage, dead leaves and branches, waste
Car park compound and Daily/at regular
11. papers, replace trash liners/garbage bags,
Walkways. intervals.
cleaning of the street lights and
pavements.
Spot check to ensure drains is free from
Rooftop, Open Drains Weekly/as directed by
12. litter and obstacles, pressure wash to clean
and Sumps. the management.
the open drains.
Spot cleaning on all areas which required
immediate attention such as harden
Daily/at regular
13. Spot Cleaning. chewing gums, stubborn stains, streak
intervals.
marks on the floor surface, wall, ceiling,
litters/rubbish around AD-havoc.
2
B) COMMUNITY AREAS
NO. AREA COVERED SERVICE RENDERED FREQUENCY
Sweep and mop clean tiled floor area with Daily/at regular
water and approved detergent. Wipe clean intervals.
all walls fixtures.
Common Corridors /
1.
General Area
Scrubbing of floors with Auto Scrubber Monthly/as directed by
Machine to remove stain found on floor the management.
tiles.
Glass Door/ Window/
Damp wipe clean to remove fingerprints
Glass Panels/ Partitions Daily/ at regular
2. and stains. Spot wipe clean. Squeegee and
(low level/ where intervals.
damp wipe clean with glass cleaner.
accessible)
Damp wipe clean all gym equipments with
Daily/ at regular
3. Gymnasium approved cleaning detergent and mopping
intervals.
dry the floor to remove sweat drops.
Thorough cleaning of all toilets basin,
sinks, toilet bowl and urinals with
appreciate cleaning chemicals and
disinfectant.
Daily/at regular
4. Toilets
intervals.
Washing and mopping of toilet floor with
disinfectant, wipe clean all wall tiles,
doors and partitions, to replenish toilet
rolls tissue, hand soap and air freshener.
Sweeping off the entire areas and remove
off the garbage, dead leaves and branches, Daily/at regular
5. Walkways.
waste papers, cigarette butts, empty bins intervals.
and replace trash liners.
3
C) MANAGEMENT OFFICE
NO. AREA COVERED SERVICE RENDERED FREQUENCY
Damp wipe clean furniture top, remove
fingerprints, grease marks and stain on
main entrance door, vacuum clean fabric
Office and Reception Daily/at regular
1. chair and sofa settees, dusting of fixtures
Area intervals.
and fitting such as picture frame, bulletin
boxes, switches and mopping of the floor
on a regular basis.
Glass Door/ Window/
Damp wipe clean to remove fingerprints
Glass Panels/ Partitions Daily/at regular
2. and stains spot wipe clean. Squeegee and
(low level/where intervals.
damp wipe clean with glass cleaner.
accessible)
D) CAR PARKS
NO. AREA COVERED SERVICE RENDERED FREQUENCY
Cleaning and sweeping of the entire car
park areas to remove and picking up the
papers, debris, waste materials, cigarette
butts etc. Cleaning of the security room, Daily/at regular
1. Car parks.
dust and wipe clean vertical and horizontal intervals.
surfaces up to ceiling height and spot
clean all floors to ensure all debris are
removed.
4
DEPLOYMENT OF MANPOWER
NO. MAIN AREA LOCATION NO. OF CLEANERS
Main Entrance
Common Area/Corridors
1. Condo and Shop Lot Staircases/Handrails 9
Lifts and Lift Landing/Lobbies
Rubbish Collection Centre
Level LG
2. Car Parks Level 1 3
Level 2
Gymnasium
3. Community Areas Podium 3
Toilets
2
Profession Scrubber
Common areas (Based on the
4. (Well trained house
Corridors availability from other
keeper)
areas)
Sump Pump
2
GenSet
(Based on the
5. Others LPG
availability from other
Fan areas)
WF Pump
Total Number of Staffs / Cleaners 15 person/cleaner
NOTE:
Cleaners are entitled to ONE DAY OFF each week.
The cleaning contractor will provide cleaners for duty on PUBLIC HOLIDAY.
Cleaners are entitled for OVERTIME ALLOWANCE on duty during PUBLIC HOLIDAY.
Extra 2 cleaners for replacement one day off WITHOUT ANY CHARGES.
5
CLEANER SCHEDULE
MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI SAT SUN
MAIN
X X X X X X X X X X X X X X
ENTRANCE
COMMON
AREA/ X X X X X X X X X X X X X X
CORRIDORS
HANDRAILS X X
STAIRCASE X X
LIFTS/LIFT
X X X X X X X X X X X X X X
LOBBIES
CAR PARKS X X X X X X X X X X X X X X
RUBBISH
COLLECTION X X X X X X X X X X
CENTRE
GYMNASIUM X X
PODIUM X X X X X X X X X X
FAN ROOM X
WF PUMP
X X
ROOM
GUTTERS X X
SUMP PUMPS
X
ROOM
GENSET
X
ROOM
LPG ROOMS X
6
CLEANING EQUIPEMENT & ACCESSORIES
A) CLEANING EQUIPTMENTS
QUANTITY
NO. DESCRIPTIONS REMARKS
(UNIT)
1. Broom 20 Soft
2. Broom 20 Hard
3. Dust Pan 20 -
4. Single Mop Bucket 15 30 Litter
5. Janitor Carts 8 1130L×500W×980H MM
60cm/80cm
6. Dust Control Mop 20
(Complete Set)
7. Toilet Bowl Brush 5 -
8. Towel 20 -
9. Sponge 20 -
10. Water Spray Gun 20 500ml
11. Window Glass Squeegee 20 -
12. Window Glass Strip Washer 20 -
13. Floor Signage 20 (Cleaning In Progress)
14. Aluminum Telescopic Extension 5 -
15. Garbage Bag (KG) 50 30” × 36”
16. Garbage Bag (KG) 20 20” × 22”
17 Glove 20 -
B) CLEANING DETERGENT / CHEMICALS SOLUTION
NO. DESCRIPTIONS
1. EQ Multipurpose High Power Neutral Detergent
2. EQ Scenic V – Liquid Glass Cleaner
3. EQ Bowl Kleen – Acidic Toilet Bowl Cleaner & Deodorizer
4. EQ Air Freshener – Lavender / Lemon
5. EQ Hand Soap – Apple Flower / Floral Blossom
6. EQ Mirashine – Stainless Steel Cleaner Polish
7. EQ Pine Extra – Scented Disinfectant Detergent
8. EQ Dirt Buster – Alkaline All Purpose Super Cleaner
9. EQ Table Top Cleaner Cum Sanitizer
NOTE:
The quantity of cleaning detergent & chemical solution will be stock in bucks/bundle.
The chemical are safe.
7
C) CLEANING MACHINE
QUANTITY
NO. DESCRIPTIONS
(UNIT)
1. Walk Behind Scrubber Dryer 1
2. Wet & Dry Vacuum Cleaner Machine 1
3. 3 Speed Wind Floor Blower Machine (900 watt) 6
BUDGETS
EXPENSES RM
Salary (50%) 13,500.00 *Monthly
EPF 3,510.00 *Monthly
SOCSO 486 *Monthly
Chemicals 1,000.00 *Monthly
Equipment 1,500.00 *Quarterly
TOTAL 19,996.00
INCOME RM
Profit 3,000.00 *Monthly
Service Charge 2,000.00 *Monthly
Salary (50%) 13,500.00 *Monthly
Uniform 1,200.00
Machines 11,000.00
TOTAL 30,700.00
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STANDARD OPERATION PROCEDURES
TITLE Cleaning Services
SOP NUMBER 2023/09/TH
To make clients aware of the service level that they can expect from cleaning
PURPOSE
services
SCOPES The department seeks to maintain a clean and hygienic environment.
Method of Equipment/Chemic
Place/Item Frequency
Cleaning al Used
Sweep Broom (Soft). Daily
Mop EQ
Wet Wipes Multipurpose
Empty Trash High Power
Neutral
Management
Detergent.
Office
EQ Table Top
Cleaner cum
Sanitizer.
Garbage bag
(20” × 22”).
Sweep Broom (Soft). Daily
Mop EQ
Wet Wipes Multipurpose
Empty Trash High Power
RESPONSIBILITY Neutral
FCR/CCTV
Detergent.
Cleaners Room
EQ Table Top
Cleaner cum
Sanitizer.
Garbage bag
(20” × 22”).
Sweep Broom (Soft). Daily
Mop EQ
Wet wipe Multipurpose
Empty Trash High Power
Main Entrance Neutral
Detergent.
EQ Scenic V.
Garbage bag
(30” × 36”).
Sweep Broom (Hard). Daily
Common
Mop EQ
Area/Corridors
Empty Trash Multipurpose
9
High Power
Neutral
Detergent.
Garbage bag
(30” × 36”).
Handrail Wet wipe EQ Mirashine. Once a
Sanitize EQ Pine Extra. week
Bi-weekly
Staircase Sweep Broom (Hard). Once a
Empty Trash week
Bi-weekly
Lifts/Lifts Lobby Sweep Broom (Hard). Daily
Mop EQ Mirashine.
Wet wipe EQ Pine Extra.
Car Parks Sweep Broom (Hard). Daily
Empty Trash Garbage bag
(30” × 36”).
Rubbish Mop Broom (Hard). Daily
Collection Scrub EQ Dirt Buster Weekly
Centre Wash EQ Pine Extra.
Gymnasium Sweep Broom (Soft). One a
Mop EQ Scenic V. week
Wet Wipes EQ Pine Extra. Bi-weekly
Sanitize EQ Mirashine.
Podium Sweep. Broom (Hard). Daily
Empty Garbage bag Weekly
Trash. (30” × 36”).
Risers/Pumps Sweep Broom (Soft). Once in 2
Room Empty Trash week
Gutter Sweep Broom (Soft). Once a
Empty Trash Garbage bag week
(30” × 36”). Weekly
GenSet Room Sweep Broom (Soft). Once in 2
Empty Trash weeks
10
