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com

eClock Quick
Start Guide

m
Intended for use with
eCLK-2.5-PoE and eCLK-4-PoE
November 2013
Rev 0.1
.co Telecor Inc.
1114 Westport Crescent
Mississauga, Ontario
Canada, L5T 1G1

A. Introduction
Tel: (905) 564-0801
Fax: (905) 564-0806
[Link]
es
This document provides instructions for the will resynchronize with the Time Server
quick installation and operation of the once the connection is re-established.
Telecor eClock. The eClock uses Power- eClocks are available in 2" and 4" models
over-Ethernet technology to draw both
uid

power and data from a local area network This document is organized into the
(LAN). This allows for an eClock network following topics:
to be easily and quickly installed in a
facility. The eClock receives its clock data A. Introduction
from a computer on the same network that is B. Software Installation
running the Telecor Ethernet Time Server C. eClock Installation
D. Appendix 1 – Backbox Dimensions
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Software. If an eClock loses its connection

to this computer or the LAN, it will E. Appendix 2 – CAT5 Wiring
independently keep the time. The eClock F. Appendix 3 - Troubleshooting
all

Introduction 1
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B. Software Installation
The Telecor Ethernet Time Server Software 8. Using Windows Explorer, navigate
must be installed on a computer connected to the folder where the file was
to the same LAN as the eClocks. downloaded to. Double-click the file
to open the ZIP file. Copy the
Note: The Telecor Ethernet Time Server contents of the ZIP file to a
Software is only supported on Microsoft temporary folder.
Windows 7 64-bit Professional,
Enterprise, and Ultimate editions. 1
9. Using Windows Explorer, navigate
Follow the instructions below to install the to the folder where the contents of
Telecor Ethernet Time Server Software: the ZIP file were copied to. Double
click on [Link] to run the
1. Use your Internet browser to go to installation program.
the MyTelecor website at
[Link] 10. You may see a User Account Control
message asking to allow a program
2. At the main menu, click the Web published by Telecor Inc. to make
Store option. changes to your computer. Click
Yes.
3. From the left column, click on the
eClocks option.

4. From the list of displayed products,

click on the SW-ETS item.

5. At the Time Server Software page,

scroll down to the related documents
section and click on the Telecor
Ethernet Time Server Software Note: If the User Account Control message
link. states that the program publisher is
unknown, you need to update your
6. The Telecor Ethernet Time Server computer's certificate store. Go to
Software will have a suffix [Link] using
Microsoft Internet Explorer. 2
indicating its version. E.g., Telecor
Ethernet Time Server Software V1.0
GR1.

7. When prompted by your Internet

browser, save the file to a temporary
folder. E.g., C:\TEMP\

2
Be sure to note the https in the URL. Certificates are
1 automatically updated when the website is visited.
Telecor tests the installation of its software products on the
U.S. English version of Microsoft operating systems. Other Microsoft Internet Explorer must be used to view the
regional or languages versions of Microsoft operating website. Any other web browser cannot be used to update
systems may not fully support Telecor software. the certificate store.

2 Software Installation
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11. A window will appear explaining 13. Read the terms of the License
that the installation procedure may Agreement and then click Yes.
generate antivirus warnings. Telecor
confirms that that it is safe to
proceed with the installation despite
these antivirus warnings. Click
Proceed.

14. When prompted to select the

installation type, choose Standalone
Installation, and then click Next.
12. A welcome screen will appear. Click
Next.

Software Installation 3
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15. A summary of software components 17. Wait for the software to finish
to be installed will appear. Click installing.
Next.

18. When the installation is finished,

16. When prompted to enter registration click Reboot to reboot your
information for the Telecor Ethernet computer. If you need to complete
Time Server Software, enter the other tasks on the computer, click
registration information you received Exit. Reboot your computer once
with your Telecor Ethernet Time you are ready to do so.
Server Software package. Then click
Next.

Now that the Telecor Ethernet Time Server

Software has been successfully installed,
you are ready to install the eClocks.

4 Software Installation
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C. eClock Installation
Materials required:
Flush backbox (2421-BBF for 2.5", 2431-BBF for 4") (purchased separately) or
Surface backbox (2421-BBS for 2.5", 2431-BBS for 4") (purchased separately)
Four backbox mounting screws (and anchors for surface mount backbox) appropriate for
wall surface (not provided)
Four #8 x 1" screws (provided)
One #4 x 5/8" self-tap locking screw (provided, used with 2431-BBF or 2431-BBS)

1. Install a flush or surface mount b. Install Surface Backbox (2421-BBS

backbox to the wall where the or 2431-BBS)
eClock will be installed.1 i. Ensure there is ample space on
the wall surface for the surface
a. Install Flush Backbox (2421-BBF or backbox. Refer to Appendix 1 –
2431-BBF) Backbox Dimensions.
i. Ensure the recessed portion of ii. Punch out the appropriate
the wall is the appropriate size knockout on the backbox for
for the flush backbox. Refer to desired cable entry.
Appendix 1 – Backbox iii. Place the backbox onto the wall
Dimensions. surface and mark the four
ii. Punch out the appropriate mounting screw locations.
knockout on the backbox for iv. Install anchors at the four mark
desired cable entry. locations
iii. Secure the backbox within the v. Secure the backbox to the
wall using four screws. anchors/wall using four screws.

1
CAT5 Ethernet cables have a maximum effective length of
328 ft (100m). Ensure that the eClock will not be located at a
distance from the PoE network switch that requires a cable
length greater than 328 ft.

eClock Installation 5
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2. Pull a CAT5 Ethernet cable through 7. Replace the plastic lens over the
the knockout of the backbox. eClock chassis and snap it into place.
Ensure that the paper framing insert
3. Terminate the end of the CAT5 is inside the lens. For 4" eClocks,
Ethernet cable pulled through the secure the lens to the clock chassis
backbox. The cable must be using the #4 x 5/8" self-tap locking
terminated according to T568B screw.
wiring specifications. Refer to
Appendix 2 – CAT5 Wiring. 1 8. Terminate the other end of the CAT5
Ethernet cable. The cable must be

m
4. Remove the red plastic lens from the terminated according to T568B
eClock chassis by inserting a wiring specifications. Refer to
flathead screwdriver into the tabs on Appendix 2 – CAT5 Wiring. Plug the
the side of the lines. Carefully twist cable to the PoE network switch. The

.co
the screwdriver to snap each tab out eClock will power up, perform a
of the clock chassis. 4" eClocks have display testing sequence, and then
a #4 x 5/8" self-tap locking screw on display the time. 2
the top or bottom edge of the lens
that must be removed before 9. Repeat steps 1 through 8 for each
removing the releasing the tabs. eClock in the facility.
es
5. Plug the CAT5 Ethernet cable to the
eClock Ethernet port.

6. Carefully mount the eClock onto the

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installed backbox using the four #8 x

1" screws.
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all

1
After terminating the CAT5 Ethernet cable, ensure that it is
wired properly by using a RJ45 cable tester before
connecting the cable to the eClock and PoE network switch.

If desired, the CAT5 Ethernet cable can be terminated using

a toolless keystone jack inside the backbox for easier wiring.
Refer to Appendix 2 – CAT5 Wiring.

If the CAT5 Ethernet cable running outside the backbox is

exposed, steps should be taken to protect the cable using 2
The PoE network switch must be able to support maximum
cable raceways or conduits. Refer to Appendix 2 – CAT5
power for each eClock connected to it. Each port on the
Wiring.
switch must support IEEE 802.3af with a maximum power of
15.4W (12.95W at the eClock).

6 eClock Installation
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D. Appendix 1 – Backbox Dimensions

The dimensions of the backboxes available for eClock flush or surface mounting are as follows:

Model eClock Display Size Mounting Type Dimensions (inches)

2421-BBF 2.5" Flush 10.75W x 4.5H x 3.75D
2421-BBS 2.5" Surface 10.75W x 4.5H x 3.75D
2431-BBF 4" Flush 14.25W x 7.25H x 3.75D
2431-BBS 4" Surface 14.25W x 7.25H x 3.75D

E. Appendix 2 – CAT5 Wiring

E.1 T568B Wiring Specifications
The Ethernet cables used to wire the
eClocks must be wired according to the
T568B wiring specification. The T568B
wiring specification is as follows:

[Link]/orange stripe
2. Solid orange
3. White/green stripe
4. Solid blue
5. White/blue stripe
6. Solid green
7. White/brown stripe
8. Solid brown

Note: The following diagram shows the T568B

wiring specification in a common RJ45
plug. Manufacturers of toolless RJ45
plugs and (toolless and non-toolless)
RJ45 keystone jacks may include
specific instructions on how to wire their
products according to T568B
specification.

Appendices 7
 All manuals and user guides at [Link]

E.2 Terminating CAT5 Ethernet Cable

The Ethernet cable used to wire the eClocks As the directions for the installation of RJ45
must be terminated using RJ45 boot covers boot covers and RJ45 plugs vary by
(to prevent cable pinching and snagging) manufacturer, refer to the installation
and RJ45 plugs to ensure connection instructions provided by your RJ45 boot
compatibility and quality. cover and RJ45 plug manufacturer.

Telecor recommends the use of toolless

RJ45 plugs for ease of installation without
the use of a crimping tool.

E.3 Terminating CAT5 Ethernet Cable with Toolless RJ45 Keystone

Jack
Alternatively, you can terminate the
Ethernet cable originating from the PoE
network switch using a toolless RJ45
keystone jack for ease of installation without
the use of a punch down tool.

The final connection between the eClock

Ethernet port and the toolless RJ45 keystone
jack can then be made with a short (6") store
bought, pre-terminated CAT5 Ethernet
cable.

As the directions for the installation of

toolless RJ45 keystone jacks vary by
manufacturer, refer to the installation
instructions provided by your toolless RJ45
keystone jack manufacturer.

8 Appendices
 All manuals and user guides at [Link]

E.4 Protecting CAT5 Ethernet Cables

Steps should be taken to organize and
protect any portions of the CAT5 Ethernet
cables beyond the eClock backbox that are
exposed, e.g., lengths of cable connected to
the eClock that hang loosely.

Telecor recommends that cable raceways or

conduits are used to protect any lengthy
portions of exposed cabling.

As the directions for the installation of cable

raceways or conduits vary by manufacturer,
refer to the installation instructions provided
by your cable raceway or conduit
manufacturer.

F. Appendix 3 - Troubleshooting
Symptom Possible Cause Recommended Solutions
eClock The Server PC running The Server PC running the Telecor Ethernet Time Server
displays the Telecor Ethernet Software must have the correct time in order for the
incorrect time. Time Server Software eClocks to display the correct time. Ensure that the Server
and connected to the PC has the correct time and is updated correctly for
eClock network is set to Daylight Savings Time.
an incorrect time.
The colon ( : ) The Server PC running If the Server PC has been turned off, turn the PC back on.
on the eClock the Telecor Ethernet
display is Time Server Software If the Telecor Ethernet Time Server Software is not
blinking at a has been shut down or running, the icon in the system tray will not display a green
rapid rate of ⅓ the Telecor Ethernet checkmark. To turn on the Telecor Ethernet Time Server
second on-⅔ Time Server Software is Software, right-click the system tray icon ( ) and select
second off. not running. Turn On from the list.
The network the eClock The Server PC running the Telecor Ethernet Time Server
and the Server PC Software must be on the same local area network (LAN) as
running the Telecor the eClock. A single, continuous LAN-based connection is
Ethernet Time Server required between the Server PC and the eClock. The
Software is not a single eClock cannot communicate with the Server PC through a
local area network (LAN). wide area network (WAN) or Internet-based network.
Contact your network administrator for support.
There is a connection Ensure that all CAT5 Ethernet cable connections between
issue with the LAN. the eClock and the Server PC running the Telecor Ethernet
Time Server Software are connected and working properly.
If the problem persists, contact your network administrator
for support.

© Copyright 2013 by Telecor Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means without the prior written permission of Telecor
Inc. Telecor Inc. makes no representation of warranties with respect to this manual. Furthermore, Telecor reserves the right to make changes in the specifications of the product
described in this manual anytime without notice and without obligation of Telecor to notify any person of such revisions or changes.

E:\T3-112\QuickStart\[Link]

Appendices 9