ASSIGNMENT
ON
Project Scope Statement
Course: Project management
Course Code: Fin-406
Submitted by Submitted to
Md. Mehedi Hasan Dr. Sohel Rana
ID: 1610636109 Associate professor
4th Year 2nd Semester Department of Finance
Department of Finance University of Rajshahi
University of Rajshahi
Date of Submission: December 3, 2020
1. Plan Scope Management
1.1 Project Title: www.travelfreak.com (Online travel assistance portal)
1.2 Project Objective:
To develop an application that assists travelers to book hotels, resorts and to
provide reliable travel guide from company authorized service holder at any
tourist area.
To assist customer an easiest way to use the site.
To provide customer smooth service at a low cost without harassment.
1.3 Project Deliverables:
Complete website and app for PC and mobile
Provide manual help for assigning hotels and guide (If needed)
Resolve any customer issues with hotel owners and guides and any other risk
involved.
1.3.1 Acceptance Criteria:
Assuring maximum uses of app and site without any lagging at a time.
The Navigation of the system will be quite easier. For booking desired hotel, guide
etc. less effort needed.
Sorting of service should be noticeable such as premium, middle range, budget range
etc.
Permitting the customer to use various payment method for payment.
Customer will get promo code on various occasion
Customer who cancels bookings before specific times will get proportion of refund.
An authorized signed receipt with code will be provided on online.
If any changes made on the site or prices will notify the customer via SMS
Customer information will be kept in secured database.
1.4 Project Exclusion:
Any service that requires manual effort.
Any personal issues or problem includes legal or other problems.
Any payment system enables cash payment.
Any information about immigration, visa etc.
Maintaining the website and app.
1.5 Project Constraints:
The interface is running only in South Asia
The system of this interface is single user interface.
The language of the interface is only English.
1.6 Project Assumption:
User must have minimum skill on computer website and mobile application
User must have minimum knowledge on basic English is needed
A minimum knowledge in payment system and entering codes that the user knows.
User have an acceptable bandwidth of data to access the interface.
Obtain signoffs from the project owner and other key stakeholders.
2.Collect Requirement
2.1 Customer:
Smooth registering with privacy.
Managing customer profiles privately
An online payment method with high security
Choosing the right service according the cost
2.2 Provider:
Smooth registering and managing their profiles privately.
Displaying the accurate vacant rooms, free guides. Upgrade after filling the rooms or
any alteration has been made.
2.3 Administrator:
A board to add or subtract new hotels, resorts, guides.
Can control the customer and provider’s actions.
Non-functional Requirements include security, reliability, and maintainability.
3. Project Scope
Scope in- Application and website for desktop, laptop, and mobile like Firefox, safari, chrome etc.
Make customer to have best tourism service with reasonable price.
Scope out- Hand over hotel rooms or guides, maintaining software.
4 Create WBS
Process Oriented WBS
Ss
Tourism Business Website
1. Design 2. Built 3. Test 4. Release
1.1 System 2.1 Build 1 3.1 Test B1 4.1 Release System
1.2 Build 1 2.2 Build 2 3.2 Test B2 4.2 Release Doc
1.3 Build 2 2.3 Intergrade System 3.3 Test System
2.4 Write Doc. 3.4 Test Doc
1.4 Doc.
5 Validate Scope
Clear and sophisticated actions from user.
User desirable output from the interface.
Getting the highest preferred service from the system.
Customer and provider satisfaction from the system.
Reviews and feedback from the customer.
6 Control Scope:
The difference between the desired/planned services and the actual services. If the actual services
beneath the planned services the correction action should be taken to solve this problem.
Quality Plan
Browsing website smoothly without lagging
Simple registering system with high security
Easy payment method which includes all operators
Easy navigation for finding the right option in the interface
Ensuring the best service that the customer wants
There is a hotline or other option for getting feedback or complaints
Enough storage for storing the customer information privately.
Risk Involved:
Business Risk:
The planned service of the customer must be given
Cost arising from lack of customer because of new tourist place
Cost arising from the cancellation of booking
Client Risk:
Gaining trust of new customer
Can the customer visit the website for booking services?
Complex and confusing user interfaces
Non –transparent of payment transaction
Resource risk:
Inadequate provider resources after booking confirmation
Lake of database for storing the personal data
Technology Risk:
The existing site is out of date and needs reforming
Lagging behavior of website or app because of excessive traffic
Loss of data that cannot be restored
