Pest Control Service

Scope of Work

Reviewed By:

Approved By:

Version [VERSION NUMBER]

Date [DATE]
Author [AUTHOR NAME]

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BACKGROUND
The Integrated Service Provider’s program will provide superior on-site service, product
technology, application expertise, process knowledge, chemical monitoring techniques, effective
service project management, overall process excellence and cost control in support of the
OWNER’s mission to be a world class manufacturer of automotive engines.

Definitions

 Buyer – Company Issuing the contract to FSSP or Facility Manager

 FSSP – Facility System Service Provider will manage all outside service contracts for
the facility. (Also referred to as Facility Manager or Contractor)
 ISP - Integrated Service Provider (Also referred to as Sub Contractor)
 The contract service provider awarded the contract to support the facility is a
partner with the remaining departments. The facility will have multiple Service
Partners providing daily services to support the production needs of the facility.
These contractors will be working as one team for one cause. Each contractor is a
“Co- Partner of the other.
 Criminal Background Check – The contractor will research each employee’s
background for criminal records. That research will be a seven-year record and will
include all counties of residence for the past 7 years. No employee of any contractor
will be permitted on the premises with a felony record, without written consent by the
FSSP. The contractor will notify the FSSP of all instances where an employee is
assigned to the facility and has a criminal record including misdemeanors, but
excluding driving offenses. The contractor will ensure that the resident history accounts
for all period for the past 7 years.
 Drug Test Policy – Each contractor is required to have a drug testing policy in place.
That Drug testing policy will include drug testing prior to working on property, and drug
testing for any individual involved in a work place accident resulting in personal injury
and/or asset damage. The drug testing policy must provide the Service Partner with the
right to perform random Drug Test.
 Manufacturing Alliance
 Greatest Engines Made Anywhere
 OEM - Original Equipment Manufacturing
 CM – Construction Manager
 A/E – Architect Engineer
 Rearrangement – Any routine maintenance task over 4 hours.
 N.I.C. – Not in contract
 N.F.P.A. – National Fire Protection Association
 CMMS – Computer Maintenance Management System
 Planned Maintenance – the total system of activities in which all the facility
infrastructure and non-production equipment are repaired and maintained to the
original or current design conditions. Planned maintenance includes: preventative
maintenance programs, predictive technology, metrics and reporting, historical data
collection, performance audits and continuous improvement.

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SCOPE OF WORK
The Pest Control services to be provided are:

Pest Control Management

The service provider will be licensed in the corresponding state where work is performed and be
able to present proof of the licensing. The Integrated Service Provider will provide all necessary
equipment, chemicals, and supplies to provide all required services. Services provided include
but are not limited to:

 Rodent control, crawling insect control, flying insect control, migratory pest control, bird
control and mite control.
 Specialized pest management applications for standard insecticides, rodenticides,
termiticides, thermal foggings, cold foggings, avicides, herbicides and fumigants

o Service technicians must be certified by the Michigan Department of Agriculture

in the categories for the service being rendered.

o The Integrated Service Provider will have a degreed Entomologist.

o Explain internal quality control monitoring of service work provided.

o In addition to service application logs, specialized documentation will be required

for certain services provided. Specific information relative to this additional
documentation will be included under various services. All documentation will
need to be maintained by the service provider. The service partner may be
required to maintain the IT system provided by THE OWNER and/or the FSSP.

o Respond to request within 2 hours of notification.

o No pesticides and/or equipment will be stored on THE OWNER property.

o Pest company will locate all control devises on a master logistic plant and have
a corresponding schedule and log that tracks activity and replacements.

o All traps will be clearly identified with a self-adhesive sign place at 4ft.

Rodent Control
 Rodent bait feeding stations will be deployed throughout the outside areas of the
complex. All rodent feeding stations will be “secured” in a manner acceptable in the
pest control industry.
 A fresh supply of E.P.A. registered rodenticides will be maintained in the rodent feeding
stations.
 All multiple catch traps will be placed according to the manufactures recommendations.
 All devices will be boldly numbered, and their placement depicted on a map of the
facility. This map is to be a part of the customized Rodent Control Report which is to be
submitted after each service. The report will document device by device, the activity
found.

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  All devices will be serviced a minimum of 1 time per month.
 Each control device will be checked, emptied as needed, cleaned, rewound and / or
rebated during each service attached to each device will be a service date sticker
which the technician will fill in at the time of each service. In the event of activity in any
of the devices, the technician will determine whether to supplement the existing
controls with nap traps and/or glue boards. The technician will inspect the areas near
the site of any rodent activity to determine any surrounding infestation and any possible
ways of entry.

Crawling Insect Control

 The technician will use various methods and materials to probe and flush the various
insects from their hiding and /or harborage areas. The results obtained from this
probing and flushing, along with an inspection of the surrounding area, will dictate any
secondary treatment procedures including application of appropriate pesticides,
placement of baits, drilling of voids, placement of monitoring devices, etc.
 A customized Pesticide Application Report will be required over and above the normal
service ticket. This report must include all areas that are treated, the pesticides used
and any findings within the areas relative to pest activity and / or sanitation. This
report must be submitted after each month’s service for the permanent records.
 All areas will be treated on a once per month frequency.

Migratory Pest Control

 Appropriate pesticides will be applied around the outside perimeters of all site
buildings. The number of these applications may vary with a minimum of three (3) per
year. The pesticides will be applied in sufficient quantities to not only effect a kill of
existing pests, but also establish a barrier against additional invaders.

Flying Insect Control

 Services to be administered using either mechanical and/or chemical controls on an as
needed basis and at additional cost.

Bird Control
 Services to be provided on an as needed basis and at additional cost.

Program Operation
 Continuously benchmark all service functions; recommending alternative, innovative
products and technologies for continuous improvement.
 Provide superior inventory management and control.
 Initiate continuous improvement project activities.
 The Pest Control Integrated Service Provider is to apply its service application
expertise to recognize, suggest, and jointly implement cost reduction projects. All
project activities must include business plans which define, prioritize, and detail key
implementation steps. Project expectations and priorities shall be jointly prepared with
the FSSP team. Each cost reduction project activity should be captured using written
living documents, complete with financial justification and expected results. The Pest
Control Integrated Service Provider Manager shall maintain and update quarterly a list
of specific continuous improvement plans (CIP’s) to be jointly implemented during the
life of the contract. These CIP’s will include strategies for improving plant operations,

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 timetables, estimates of resources and savings, along with priorities.
 Participate as a working partner in designated THE OWNER committees and meetings.

Work not included



Service Philosophy and Objectives

The Owner strives to create a clean, safe, and professional environment throughout the
company. This culture is present in every operational process. Every employee shares this
belief and incorporates this attitude into their daily work practices. By maintaining this
culture, each employee contributes to the common goal of maintaining an injury free,
productive workplace.

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Pillars of the Program
The Housekeeping Department will provide multiple programs to meet service objectives. The
program will include;

 Implement lean practices.

 Training Programs
 Department auditing
 Train the trainer
 Benchmarking and tracking performance
 Others as determined necessary to meet THE OWNER goals

Definitions

 Buyer – The Facility System Service Provider (FSSP) is the buyer.

 FSSP – Refers to Facility System Service Provider.
 Co-Partner – The facility will have multiple contractors providing daily services to
support the production needs of the facility. These contractors will be working as one
team for one cause. Each contractor is a “Co-Partner of the other.
 Criminal Background Check – The contractor will research each employee’s
background for criminal records. That research will be a seven-year record and will
include all counties of residence for the past 7 years. No employee of any contractor
will be permitted on the premises with a felony record, without written consent by the
FSSP. The contractor will notify the FSSP of all instances where an employee is
assigned to the facility and has a criminal record including misdemeanors, but
excluding driving offenses. The contractor will ensure that the resident history accounts
for all period for the past 7 years.
 Drug Test Policy – Each contractor is required to have a drug testing policy in place.
That Drug testing policy will include drug testing prior to working on THE OWNER
property, and drug testing for any individual involved in a work place accident resulting
in personal injury and/or asset damage. Drug testing policy should include random drug
testing.
 THE OWNER – Company issuing contract to FSSP
 Pest Control Integrated Service Provider Manager – The designated person who
shall be responsible for administering the Pest Control Service program as described in
this specification, and any addenda. He/She shall administer the program within the
parameters of the FSSP/THE OWNER operating systems.
 OEM – Original Equipment Manufacturing
 Integrated Service Provider – The contract service provider awarded the contract to
support the OWNER facility is a partner with the remaining departments.

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Tasks and Requirements
The Service Partner will be required to support the following systems:

 Equipment, supplies, and Cleaning chemicals

o The Integrated Service Provider will provide all equipment and supplies
necessary to perform all duties as outlined in this scope of work. Such equipment
and supplies shall remain the property of the Integrated Service Provider.
o Such chemicals shall be approved though the OWNER approval system for in
plant storage and use prior to being brought to the site.
o All equipment and materials under the ownership of the Pest Control Integrated
Service Provider shall be clearly identified as the Pest Control Integrated
Service Provider’s property.
o Equipment is to be kept clean and free of grease and leaks.
o The Integrated Service Provider shall be responsible for the maintenance and
repair of their onsite equipment keeping it in good operating condition.
o The Integrated Service Provider will label and identify all equipment and
supplies in a professional manner avoiding handwritten identifiers and labels.
o All scopes of work must comply with federal, state, local, and THE OWNER
regulations.
o The Integrated Service Provider Manager shall be responsible for the
supplies and prompt removal and proper disposal of all empty containers.

 Disposable supplies

o The Integrated Service Provider shall provide all disposable products necessary
to perform the scope of work included but not limited to: paper towels, trash
liners, toilet paper, sanitary products.
o The Integrated Service Provider manager shall provide to FSSP, in electronic
format, an inventory of Pest Control Service equipment, supplies, disposables,
and chemicals that are maintained on site.
o Materials that have been stored and not used for three consecutive months
will be returned to the Integrated Service Provider’s warehouse facilities.

 The purpose of this specification is to provide FSSP usage information on

chemicals supplied to THE OWNER. This information is required to
maintain compliance with environmental as well as health and safety
regulations. Two types of usage information must be provided, inventory,
which is the quantity and location of chemicals stored on the OWNER
site, and distribution, which is the quantity and destination location of
chemicals supplied for use on site.

Note: The installation of “holders” for the various disposable products shall be
the responsibility of facilities services.

 You may be required to use THE OWNER P systems for data collections and
documentation.
 Provide a detailed map of all traps and containers that are numbered. A corresponding

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 schedule will track the maintenance history.
 Standard work instructions will be issued to FSSP using the standard work instruction
template.
 No chemicals will be brought on site without prior approval.
 ISP will keep track of how much chemicals are used on site every yearly
 Provide periodic progress reports. This report will be presented to FSSP by a manager
of the Service Provider other than the on-site manager or supervisor.
 Create and maintain a service change system.
 Participate in functional teams and/or committees designed to ensure THE OWNER
goals on reliability, quality benchmarking, and safety.
 Introduce new systems & organizational concepts to the FSSP and/ or THE OWNER.
 Create and maintain a service charge back process to support special request.
 Provide well trained, dependable staff to meet the needs of the department as
described in this document.
 All employees of the service partner must pass a criminal background check. See
definition for complete explanation of Criminal Background requirements
 All employees of the service partner must pass a pre- employment drug test. See
definition for complete explanation of Drug Test requirements.
 All employees serving THE OWNER, facility, must present the employee’s
information to the FSSP for approval prior to allowing said employee on site.
 Document and maintain all processes for this operation.
 Training programs must be designed, administered and monitored for effectiveness.
 A supervisor, responsible for the delivery route person will be assigned to THE
OWNER’s facility.

A manager from the service provider will meet with a representative of the FSSP, on a regular
basis, to present program effectiveness.

THE OWNER and/or FSSP reserve the right to approve all prices, price changes, and product
changes.
.

REQUIRED DOCUMENTS FROM SUPPLIER

Site Plan of boxes and traps
Schedule of boxes and inspections

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