Agency: An Introduction

1 Introduction 3

2 What is agency? 3

3 Nature and characteristics of agency 6

4 The different types of agency 8

5 Conclusion 13

6 Recommended reading 13

1 Introduction
Part 1 considers one of most important and traditional aspects of any commercial law
undergraduate course, the law of agency. Chapter 1 begins by attempting to define the law of
agency by providing several examples from commercial law scholars, illustrating the difficulty
experienced by the courts in England and Wales in defining the term ‘agency’. The next part of
the chapter deals with the nature and characteristics of agency, followed by a brief outline of the
different types of agents that exist in the United Kingdom.
2 What is agency?
It is virtually impossible to provide a clear all-embracing definition of agency.1 Rather
unsurprisingly this has resulted in many commentators arguing that the courts have given it an
extremely broad and flexible interpretation.2 The breadth of the interpretation of the term
‘agency’ is illustrated by the following quotation from an article by Gorton:
In law the concept of ‘agency’ may have different meanings. Whereas in common law ‘agency’
is a wide concept covering the law related to ‘authority’ and ‘power to bind’, the agent in, e.g.
Scandinavian law is a particular kind of intermediary. In English law the concept of ‘agent’ may
appear in different contexts: ‘commercial agent’, ‘general agent’, ‘del credere agent’, agent of
necessity’.
3

Professor Bradgate defined an agent as ‘a person recognised by law as having power to affect
legal rights, liabilities and relationships of another person (“the principal”)’. 4 Similarly,
Bowstead, in perhaps the most definitive guide on the law of agency, defined the term as ‘the
relationship which exists between two persons, one of whom expressly consents that the other
should impliedly act on his behalf’ (emphasis added).5 It is important to note here the importance
of the term ‘consent’, as the law of agency is based on this very important concept. The
importance of consent in the legal relationships created by the law of agency was highlighted by
Brown, who took the view that ‘the common law’s philosophy is that agency is
a consensual relationship, with all authority emanating, in some form, from the principal’
(emphasis added).6 Several commentators have argued that the concept of ‘consent’ is the central
tenant of the law of agency.7 Its influence will be outlined throughout the first part of this book.
A similar and very useful definition of agency was offered by Billins, who described it as ‘the
relationship by which a principal entrusts a transaction or aspect of his business to another
(without there being a relationship of employer and employee) in which the most important
elements of the relationship are the representation by the agent of the principal’s interest and the
scope of the agent’s authority’.8
One of the most utilised definitions of agency is provided by the American Law Institute’s
Restatement of the Law: Agency, which defines agency as ‘the fiduciary relationship that arises
when one person (a principal) manifests assent to another person (an agent) that the agent shall
act on the principal’s behalf and subject to the principal’s control, and the agent manifests assent
or otherwise consents so to act’.9 Halsbury’s Laws of England defines an agent as ‘an agent
primarily means a person employed for the purpose of placing the principal in contractual or
other relations with a third party’.10 Dobson and Stokes defined agency as ‘a relationship
between one person, the principal, and another, the agent, under which the agent will fulfil the
intentions of the principal and act on his behalf, generally through the creation, modification or
termination of contracts with a third party’.11
These academic definitions of agency refer to a number of important points, in particular the
existence of a legal agreement that consists of three parties: an agent, a principal and a third
party. Furthermore, the definitions often refer to a contractual agreement (often described as an
agency agreement) and the scope of an agent’s authority. The difficulty of defining the term
‘agent’ has also been recognised by the judiciary. For example, Lord Herschell took the view
in Kennedy v. De Trafford:
No word is more commonly and constantly abused than the word ‘agent’. A person may be
spoken of as an ‘agent’, and no doubt in the popular sense of the word may properly be said to be
an ‘agent’, although when it is attempted to suggest that he is an ‘agent’ under such
circumstances as create the legal obligations attaching to agency that use of the word is only
misleading.
12

Further evidence of the problems associated with defining the term ‘agency’ is provided by the
following quote from Sir John Donaldson in Potter v. Customs and Excise Commissioners:
The use of the word ‘agent’ in any mercantile transaction is, of itself, wholly uninformative of
the legal relationship between the parties, and the use of the words ‘independent agent’ takes the
matter no further. Either is consistent with a self-employed person acting either as a true agent
who puts his principal into a contractual relationship with a third party or with such a person
acting as principal.13
In the case of Garnac Grain Co. Inc. v. H. M. F. Faure and Fairclough Ltd,14 Lord Pearson
stated that ‘the relationship of principal and agent … can only be established by the consent of
the principal and agent’. However, Lord Peterson stated they the agent and principal could be
deemed to have consented ‘if they have agreed to what in law amounts to such a relationship,
even if they do not recognise it themselves … but the consent must have been given by each of
them, either expressly or by implication from their words and
15
conduct’. In Boardman v. Phipps, the House of Lords stated that an agency agreement existed
despite no consent by the principal.16 Chitty on Contracts states ‘at common law the word
“agency” can be said to represent a body of general rules under which one person, the agent, has
the power to change the legal relations of another, the principal’.17 Therefore, an agency
agreement includes three parties: first, the ‘principal’ who empowers the agent to act on his
behalf and follow a particular set of instructions; secondly, the ‘agent’ who, whilst representing
the principal, confers with a third party to agree a contract between the principal and third party;
thirdly, the ‘third party’, who enters into an agreement with the principal based on
representations and negotiations with the principal’s agent. Agency comprises three legal
relationships: first, there is the internal relationship between the agent and the principal;
secondly, there is the external relationship between the agent and the third party; finally, there is
the potential relationship between the principal and the third party.18 Therefore, agency is the
process by which a contractual agreement is arranged between a principal and a third party,
based on the actions and representations of the agent. Agents play a very important role in the
commercial world,19 and their role is to ‘negotiate and conclude contracts on behalf of someone
else: the principal’.20
What is agency?
3 Nature and characteristics of agency
An agency can be created by a wide range of legal mechanisms. For example, Chitty on
Contracts notes that the association between a principal and agent can be established by an
express or implied agreement; by ratification of the agent’s actions by the principal; by law; and
by the case of agency of necessity. The text adds that ‘the principal may be bound under the
doctrines of apparent authority or in some cases under the general doctrine of estoppel’.21
Agency can, for example, be created by express formation, which involves a contractual
agreement or agency agreement between agent and principal. Munday noted that ‘the agreement
between a principal and his agent may either be express or implied. The great majority of agency
agreements will in fact be contractual.’22 Nonetheless, the court in Yasuda Fire & Marine
Insurance Co. of Europe Ltd v. Orion Marine Insurance Underwriting Agency Ltd determined
that:
Although in modern commercial transactions agencies are almost invariably founded upon a
contract between principal and agent, there is no necessity for such a contract to exist. It is
sufficient if there is consent by the principal to the exercise by the agent of authority and consent
by the agent to his exercising such authority on behalf of the principal.
23

If a contract or agency agreement exists between the agent and principal, the agent will be
granted what is referred to as actual authority. This term will be discussed in greater detail
below. An agency can also be created by an agreement which could be classified as an implied
agreement. Furthermore, it can also be established by estoppel. Such instances traditionally relate
to instances where a principal implies that another person is acting as their agent, which person
will then be deemed to be acting with apparent authority.
In order for an agency to be created by estoppel a number of circumstances must exist. These
include that there must be a representation that the authority as agent exists. The representation
must be of fact and not law, made by the principal to a third party, and must be to the effect that
the agent is permitted to operate as an agent. The third party must have authentic knowledge of
the representation and depend on the representation from the agent and therefore agree to enter
into a contract with the agent.
Ratification is another mechanism by which an agency can be created. Here, the agency is
created even if the early actions of the agent were not authorised by the principal and in such
instance the principal could acquire rights and be subjected to liabilities by retrospectively
endorsing the agency. In order for the unsanctioned actions of the agent to be ratified, several
requirements must be met. These include the existence of an agreement between the agent and
principal; the principal must have the competence to act and have been in existence at the time of
the contract; the principal must ratify the actions within a reasonable time and the ratification
must be undeniable.
An agency can also be created under certain statutory provisions including the Consumer Credit
Act 1974, Bills of Exchange Act 1882,24 Limitation Act 1980,25 Trustee Delegation Act 1999 and
Trustee Act 2000.26
Perhaps the most important and controversial part of the law of agency is the notion or concept
of ‘authority’. This refers to ‘the scope of the agent’s ability to affect the legal
position’.27 Generally, there are three different types of authority. First, express actual authority,
which has been defined as established by the principal on the agent. This type of authority is
often supported by a further type of actual authority, which is referred to as ‘implied actual
authority’.28 The second type of authority is usual authority, which has been defined as meaning
‘an agent will be deemed to have the authority that an agent in his position would normally
have’.29 Finally, apparent authority has been defined as where ‘an agent who acts outside his
actual authority will still be able to bind his principal where the principal has made a
representation to the third party that the agent is acting within his authority’.30 Each of the
different types of authority will be discussed in more detail below.
Who are the main parties involved in an agency agreement?
4 The different types of agency
Professor Bradgate, in his seminal book Commercial Law, stated that there are a wide range of
agents who are not specifically referred to as agents by name or title. For example, he refers to
company directors, partners, employees, professionals and finance companies. However, he goes
on to note that via judicial precedent and commercial practice, a number of specific types of
agents have been created.
(a) General and special agents
A general agent, as the title suggests, is appointed by the principal and is given a very broad
remit to perform a ‘general’ set of duties. Conversely, a special agent is often appointed by the
principal to perform a very special or specific task. However, Bradgate noted that this distinction
is no more than a merely historical difference and the appointment of a special agent is not
commercially attractive.31
(b) Mercantile agent
A mercantile agent is often associated with the industrialisation that occurred during the
Industrial Revolution in the eighteenth and nineteenth centuries in the United Kingdom. This
resulted in a significant proportion of the country’s trade being processed through agents, who
were also called factors, on behalf of their principals. Merrett stated that ‘from the eighteenth
century onwards, it had become common for merchants wishing to sell goods to entrust them to
agents. An agent who was entrusted with possession of goods was often referred to as a
factor’.32 In many circumstances, the factor was regarded as a ‘professional agent who traded in
goods’.33 The position and role of a factor is succinctly commented on in Chitty on Contracts:
The distinction between these was important in nineteenth-century commerce and is still
important for the understanding of old cases. A factor was an agent entrusted with the possession
and control of goods to be sold by him for his principal. In this respect he differed from a broker,
the latter not having generally such possession or control, but being a mere negotiator
empowered to effect contracts of sale or purchase for others. A factor was therefore entitled to
contract in his own name and to receive payment, and his lien over the goods gave him a special
contractual right, which should probably now be explained as based on a collateral contract,
entitling him to sue in priority to his principal. He might also sell goods which he had bought;
and the third party would not always know whether he was doing this, or selling for his principal.
These propositions were not normally true of brokers, who negotiated and often concluded
contracts in respect of goods which they did not hold at all, and might be assumed to be dealing
for others. The term ‘factor’ is however not used in this sense in England nowadays, and the term
‘broker’ has subsequently been applied to a much wider range of occupations, starting with
stockbrokers but extending much further.
34

Factors were also referred to as ‘commission agents or commission merchants, although these
expressions were frequently used in practice for purchasing agents’.35 Prior to the introduction of
the Factors Act 1889, the courts offered some guidance on the definition of a factor. For
example, in the case of Stevens v. Biller, Cotton LJ defined a factor as ‘an agent, but an agent of
a particular kind. He is an agent entrusted with the possession of goods for the purpose of sale.
That is the true definition of a factor.’36 As a result of the introduction of a number of Factors
Acts which ‘were partly a confirmation and partly an alteration of the law’, 37 the first of which
was introduced in 1823, a mercantile agent can be defined as follows:
Where a mercantile agent is, with the consent of the owner, in possession of goods or of the
documents of title to goods, any sale, pledge, or other disposition of the goods, made by him
when acting in the ordinary course of business of a mercantile agent, shall, subject to the
provisions of this Act, be as valid as if he were expressly authorised by the owner of the goods to
make the same; provided that the person taking under the disposition acts in good faith, and has
not at the time of the disposition notice that the person making the disposition has not authority
to make the same.
38

Bradgate took the view that mercantile agents are agents ‘whose business is to dispose of goods
on behalf of principals and who are given possession of the goods for that purpose’.39 The
Factors Act 1889 gave mercantile agents an extensive array of powers to pass title to goods that
belong to the principal which are in the agent’s possession.40 Munday took the view that the Act
‘confers a wide authority upon certain classes of agent to transfer good title in their principal’s
goods to third parties, even though they have no express authority’.41
(c) Broker
A broker has been referred to as an important historical type of agent, and the term is rarely used
in modern commercial practices. Nonetheless, a broker has been defined as an agent who
‘negotiates contracts for the sale and purchase of goods and other property but does not have
possession of the goods’.42
(d) Del credere agent
This type of agent is normally involved with credit insurance and in some cases is an agent who
‘guarantees the price of goods purchased by a third party’.43 Bradgate stated that this type of
agent ‘negotiates contracts for a principal and guarantees to the principal that the third party will
pay any sums due under that contract; this may be important where the third party is not known
to the principal. The del credere agent charges the principal an extra commission for providing
the guarantee.’44 This type of agency traditionally occurs when an agent has consented to a
‘specially agreed commission to undertake to act as surety in respect of due performance of
contracts he has entered into on behalf of his principal. Chitty on Contracts provides an excellent
summary of the role and function of a del credere agent:
An agent for the sale of goods sometimes acts under a del credere commission; that is, for a
special commission, he becomes responsible to his principal for the solvency of the buyer; or, in
other words, he guarantees to his principal, in cases of sale, the payment of the price of the goods
sold, when ascertained and due. His liability is, however, limited to ascertained sums which
become due as debts: the principal may not litigate with a del credere agent disputes arising out
of contracts made by the agent. Nor does an agent as such become responsible to the third party
for due performance by his principal. A del credere agency may be implied, or inferred from a
course of conduct, and does not need to be evidenced in writing because, being merely incidental
to another transaction, it is not a promise to answer for the debt, default or miscarriage of another
within s.4 of the Statute of Frauds, i.e. not a guarantee. In modern commerce, such agency could
involve enormous liabilities, and it has largely been superseded by credit guarantees,
confirmations and the like.
45
(e) Auctioneer
A very common type of agent is an auctioneer who is to a ‘limited degree an agent of the buyer,
he may well have a contractual relationship with him’.46An auctioneer has been described as an
agent to sell at an open sale, who has, however, no authority to provide a warranty unless the
auctioneer has been expressly permitted to do so.

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